Lake City Health Care Ctr is a nursing home community in Lake City, TN.
Information last verified:
204 Industrial Park Ln, Lake City, TN 37769
To contact a resident: (865) 426-2147
For more information about senior living options: (866) 208-4318
Residents point to strong PT/OT/ST support even when other areas fall short.
Several residents highlight physical therapy as a key part of care, including one review that credited the physical therapy team even while describing serious problems elsewhere. Another resident specifically praised PT/OT/ST services and tied that to overall satisfaction with care.
Many residents and visitors describe staff who are caring and willing to help.
A large share of reviews describe staff members as hard-working, knowledgeable, and compassionate. Multiple reviewers also mention being able to get attention when calling with issues, and they describe rooms and visits as clean and handled with kindness. Some reviews still express dissatisfaction with care quality and how support is handled, including issues with policies and staffing.
Multiple reviews report unsanitary conditions and a need for better upkeep.
Some residents and families describe the building as filthy or run down, including reports of dirty patient conditions. One review also mentions long gaps in basic hygiene needs. A separate review notes a visibly clean room and restroom during a visit, suggesting cleanliness can vary.
Food is a recurring complaint, including cold meals and ignored restrictions.
Several residents report the food falling short, including being sub-par or disgusting and cold. One review describes meals showing up only partly and dietary restrictions not being followed. Another review included in the cleanliness/dining concerns theme ties the food problems to overall condition.
Residents describe long waits for help with basic hygiene needs.
One reviewer reports it taking hours to empty bed pans and describes other barriers to using the bathroom in-room. Another review says they regularly waited over an hour for an adult diaper change. These comments point to inconsistent support for day-to-day needs.
Some families report missing personal items while residents were there.
Two reviews raise concerns about belongings not being safe, including reports of money, phones, clothes, and other items going missing. One reviewer also describes staff responses when confronted, adding to the overall lack of trust.
A few reviews describe difficulty reaching doctors and getting meds.
One review describes having to beg to see a doctor and says follow-through on medications and requests felt delayed. Another review mentions a doctor being hard to meet in person while billing continued, reinforcing worries about medical access.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing FacilityLake City Health Care Ctr is located at 204 Industrial Park Ln, Lake City, TN 37769 in Campbell County, Tennessee
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