Lake City Health Care Ctr in Lake City, TN

Pros

• The staff are hardworking and show love and compassion to residents.
• The admission team is knowledgeable and helpful with questions about transitioning loved ones to the center.
• The entire staff provides excellent care and is very knowledgeable.
• Summit View of Rocky Top has amazing staff who truly care about residents.
• The facility offers a full range of services and meets diverse needs for residents.
• The staff strive to provide the best possible care for all residents.
• The staff are wonderful and provide excellent PT/OT/ST services.
• Visitors consistently report friendly, kind, and attentive staff who tend to residents' needs.

Cons

• The conditions were terrible.
• The building is filthy and so are a lot of the patients.
• The food was sub-par and often only half of his meal would show up, or his dietary restrictions would be completely ignored.
• It took them hours to empty bed pans and they would not allow him to attempt to use the bathroom in his room.
• The social worker at the facility was always in meetings, she never had time for him and it took forever to get him transferred to another facility.
• They couldn't get him out of there fast enough.
• They are obviously understaffed and over worked.
• They hurt the elderly in so many ways and steal residents' belongings.

Review

Lake City Health Care Ctr is best suited for families that need solid rehabilitation support and daily hands-on care, with an expectation that frontline staff will be attentive and compassionate even when the facility is strained. A loved one who benefits from ongoing physical therapy, occupational therapy, or speech therapy - and whose family is prepared to stay engaged with care plans and daily routines - will likely value the accessible services and the apparent dedication of many caregivers. In short, this center can work for a resident who requires regular therapy and where family oversight is feasible to ensure continuity and accountability.

Those who should consider alternatives are families for whom cleanliness, consistent meals, and timely personal care are non-negotiable. Several reviews raise serious red flags about sanitary conditions, food quality, and the pace of routine tasks like restroom assistance and bathing. Administrative consistency and accountability also appear variable, with anecdotes about missed or delayed services and gaps in doctor engagement. For residents with higher vulnerability to infection, safety concerns, or who rely on predictable daily routines, tighter governance and a more reliable environment may be essential.

The positive thread running through the favorable notes is a pattern of hardworking, caring staff - especially in therapy and direct patient contact - and a willingness to meet diverse service needs. When therapy teams are praised as skilled and responsive, they can drive meaningful recovery and daily progress. Families also acknowledge earnest admissions help and a willingness to coordinate across services, which matters greatly during transitions. These strengths provide a credible counterweight to the more troubling themes, showing that the center can deliver quality rehab and supportive interaction when staffing aligns and attention from leadership is steady.

Yet the most consequential drawbacks cannot be dismissed. The recurring concerns about filthy conditions and inconsistent sanitation undermine trust and raise legitimate safety worries. Food frequently described as substandard, with meals incomplete or not respecting dietary restrictions, signals a gap in nutritional oversight. Delays for basic care - like diaper changes and baths - point to understaffing or workflow inefficiencies that directly affect comfort and dignity. Reports of personal belongings going missing and allegations of inconsistent doctor access add a layer of risk that families must weigh heavily, particularly for residents who are cognitively or physically frailer.

These pros and cons create a clear calculation: the rehabilitation-focused, caring staff narrative has real value, but it is offset by persistent quality and governance concerns. If a loved one requires dependable, spotless surroundings, rapid personal care, and tightly managed medical oversight, the negatives here are likely to overshadow the positives. If, instead, rehabilitation potential and a strong, involved caregiving team are the priority - and a family is prepared to monitor daily routines and advocate vigorously - Lake City Health Care Ctr can still be a viable choice. The decision hinges on tolerance for variability in cleanliness and administration and on the relative importance placed on therapy access versus daily operational consistency.

For families moving forward, robust diligence is essential. Schedule multiple visits at different times, including evenings and weekends, to observe staff responsiveness and resident interactions. Request current state inspection results, recent incident reports, and staffing levels by shift. Speak with residents and their family members about experiences with meals, hygiene, and medication administration, and inquire about the facility's theft and loss procedures, as well as how no-call/no-show issues are enforced. If these factors align with tolerance levels and the care plan prioritizes rehab - with a clear plan for accountability and ongoing supervisor involvement - the center can be a reasonable option. If not, alternatives that offer cleaner environments, more consistent daily care, and tighter administrative controls should be pursued.

Pharmacies

• Mark's Pharmacy (0.9 miles)
• Walgreens (4.7 miles)
• Clinton Drug Store (6.7 miles)
• Dh Compounding (7.7 miles)
• CVS Pharmacy (7.9 miles)
• Apple Discount Drugs (9 miles)
• Walgreens (9.5 miles)

Transportation

• U-Haul (1 miles)
• U-Haul (5 miles)
• Ken's Natural Taxidermy (6.6 miles)
• U-Haul Neighborhood Dealer (6.8 miles)
• U-Haul (7.4 miles)
• U-Haul Neighborhood Dealer (9.5 miles)
• U-Haul Neighborhood Dealer (11.5 miles)

Restaurants

• McDonald's (1.5 miles)
• Cracker Barrel (1.6 miles)
• Arby's (4.7 miles)
• Firehouse Subs (4.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (4.7 miles)
• China Inn (6.8 miles)
• Takumi Japanese Cuisine (6.9 miles)

Cafes

• Starbucks (4.8 miles)

Places of Worship

• Covenant Life Worship Center Norris Campus (4.8 miles)
• Open Arms Ministry (6.9 miles)
• Fairview Free Will Baptist Church (8.5 miles)
• Southern Baptist Convention (8.6 miles)
• Faith Promise Church - Campbell County Campus (9.1 miles)
• Hillcrest Baptist Church (9.9 miles)
• St Clare's Episcopal Church (9.9 miles)

Physicians

• Tommy Daugherty MD (4.8 miles)
• Summit Medical Group of Clinton (4.8 miles)
• Norris Academy (5.6 miles)
• Summit Medical Group of Clinton (6.8 miles)
• Lafollette Eye Clinic Part Of Myeyedr Jacksboro (8.7 miles)
• Tri City Family Practice (8.8 miles)
• Lafollette Health Clinic (8.9 miles)

Parks

• Anderson County Park (6 miles)
• Big Ridge State Park (12 miles)
• Milt Dickens Park (12.3 miles)

Hospitals

• Clinton Dialysis Clinic (7.2 miles)
• Sun Bridge Healthcare (9.8 miles)
• Saint Marys Medical Center of Campbell County (12.1 miles)
• Tennova Sleep Center - LaFollette (12.2 miles)
• Saint Mary's Specialty Clinic Of Campbell County (12.2 miles)
• LaFollette Medical Center (12.2 miles)
• North Knoxville Medical Center (13.7 miles)