204 Industrial Park Road, Rocky Top, TN 37769
For more information about senior living options: (844) 490-3973
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The physical therapy team and several care nurses are dedicated and hardworking, even when understaffed. The admission team provided thorough, helpful guidance about transitioning a loved one and is highly recommended. The entire staff delivers excellent care and is very knowledgeable. Summit View of Rocky Top is amazing, with great staff who truly care about residents. The facility offers a wide range of services to meet residents' needs. The staff are wonderful, delivering excellent physical therapy, occupational therapy, and speech therapy services. Visitors report friendly, attentive staff and clean rooms/restrooms. The environment feels down-to-earth and caring, with staff who genuinely care about each patient.
The facility is filthy and many patients appear unclean. The meals are substandard and dietary restrictions are ignored. Bedpans are emptied after long delays and residents are not allowed to use bathrooms in their rooms. The social worker is frequently unavailable due to meetings, delaying transfers. The facility is severely understaffed and the caregivers are overworked. Personal belongings frequently go missing and theft is a concern. The building is run down and unsanitary, with food described as disgusting and consistently cold. The facility is accused of abandoning patients and prioritizing profits over care.A wide range of experiences emerges from the feedback about Rocky Top's facilities, painting a picture that is both uplifting and troubling. On one hand, many reviewers applaud the people who work there - the nurses, aides, and in particular the physical therapy teams - whose dedication and expertise shine through even when the conditions around them are challenging. Commenters consistently describe the therapy staff as knowledgeable and effective, with remarks about excellent PT/OT/ST services and a care philosophy that genuinely seems to care for residents. Several reviewers highlight the admissions process as smooth and informative, with the transition into the center framed as something that staff handled with competence and warmth. In these accounts, the care tends to be cited as a strong point, suggesting that when staff have time and enough resources, they can make a meaningful difference in residents' daily lives.
Yet there is a starkly different thread running through many reviews, rooted in concerns about cleanliness, safety, nutrition, and overall management. Multiple accounts describe the building as unsanitary and the environment as dirty, with some residents described as dirty as well due to limited cleaning. Dining experiences are frequently criticized - meals are described as sub-par, with portions missing or dietary restrictions ignored, and there are persistent reports of delays in routine care, such as bedpan emptying taking hours and residents being discouraged from using their own rooms to answer nature's call. One reviewer lamented that despite being admitted to the facility, they were left waiting for basic comforts and services, illustrating a broader pattern of delays and frustration.
Another recurring theme concerns the staff's ability to meet basic needs in a timely and respectful manner. There are accounts of long waits for essential tasks like diaper changes and even basic hygiene, with one reviewer noting a 30-day stay and only three baths. The social and logistical aspects of care also come under fire; one reviewer described social workers as overbooked and unavailable, making transfers between facilities painfully slow. The sense of being unsupported or unseen by the very teams meant to help can be palpable, and it adds to a perception that organizational constraints - rather than individual staff members - may be contributing to residents' hardship.
There are also serious allegations about safety, accountability, and conduct that weigh heavily on the overall impression. A handful of reviews claim instances of neglect or abuse, including allegations that staff abandoned patients to retrieve a tampon or otherwise failed to attend to urgent needs. Other comments accuse staff of stealing patients' belongings and money, with some accounts describing evasive or defensive responses when confronted about missing items. These charges, whether they reflect isolated incidents or a broader cultural problem, contribute to a tone of mistrust and concern about how residents are protected and treated.
Complicating the picture further are critiques of administration and policy enforcement. Several reviewers point to an enforcement gap around policies like no-call/no-show procedures, suggesting that the lax application of rules leads to high turnover among CNAs and ongoing staffing instability. One report even claims that good workers leave because of inconsistent policy enforcement, which in turn perpetuates the very problems families fear - unstable staffing, rushed care, and variable quality. In contrast, other comments celebrate a more stable, respectful administration when it's present, underscoring how much the experience can hinge on leadership and day-to-day management.
Personal stories from families add a deeply human dimension to these assessments. Some reviewers describe daily or near-daily visits from loved ones, with relatives traveling long distances to see residents. Their accounts are a mix of gratitude for compassionate staff who listened to concerns and frustration when issues persisted. One reviewer shared appreciation for the daily interactions with friendly caregivers, noting that problems such as medication questions or requests for small comforts (like a snack) were met with kindness. Others speak from a more sorrowful vantage, recalling loved ones who suffered through lengthy stays with limited baths, inconsistent care, or unsettling experiences that left them wary about returning. The emotional toll for families - juggling hope, fear, and the weight of responsibility - permeates many of the narratives.
Taken together, the collection of reviews presents a facility that cannot be easily characterized as entirely good or entirely bad. There are clear, commendable strengths in the clinical care teams, particularly in therapy and skilled nursing, and there are strong voices praising admissions support and administrative accessibility. At the same time, pervasive concerns about sanitation, nutrition, promptness of care, safety, and staff accountability cannot be ignored. For families considering this group of facilities, the verdict seems to hinge on a few critical questions: How well is the particular location staffed on a given day? Are residents' dietary and hygiene needs being respected consistently? What is the facility's culture around safety, reporting, and accountability? And perhaps most importantly, is there a plan in place to address staffing shortages and to enforce policies that protect residents?
Ultimately, the stories underscore the importance of visiting in person, speaking directly with residents and their families, and asking pointed questions about daily routines, response times, and the routines that govern cleanliness, meals, and hygiene. If you walk through the halls and talk to the people who rely on these services, you'll likely hear both warmth and worry - kind, capable hands doing their best under pressure, tempered by systemic challenges that require attention, accountability, and sustained leadership to ensure that compassionate care is matched by clean surroundings, reliable nourishment, and timely, respectful service.
117 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summit View Of Rocky Top, located in Rocky Top, TN, is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon for residents to enjoy convenient grooming services. Cable or satellite TV is available for entertainment purposes, while community-operated transportation ensures easy access to nearby destinations. A computer center is also provided for residents to stay connected and engage in online activities.
Residents can dine in the on-site dining room and enjoy restaurant-style meals prepared by the staff. Special dietary restrictions are accommodated to ensure each resident's nutritional needs are met. Housekeeping services are available to maintain a clean and organized living environment.
For recreation and relaxation, Summit View Of Rocky Top offers various amenities such as a fitness room, gaming room, small library, and outdoor spaces like gardens. Residents can stay physically active and participate in fitness programs or engage in mental wellness programs to support their emotional well-being. Scheduled daily activities and resident-run activities provide opportunities for socialization and engagement within the community.
The community provides fully furnished apartments with private bathrooms and kitchenettes for convenience and privacy. Wi-Fi/high-speed internet is available for residents to stay connected with family and friends. Move-in coordination is provided to assist new residents during their transition.
The care services at Summit View Of Rocky Top include 24-hour call system and supervision for resident safety. Trained staff assists with activities of daily living such as bathing, dressing, transfers, and medication management. A diabetes diet is offered for those who require it, along with meal preparation and service.
Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments when needed. The wellness center ensures that residents have access to comprehensive healthcare resources.
Additionally, Summit View Of Rocky Top benefits from its proximity to nearby amenities including cafes, pharmacies, physicians' offices, restaurants, transportation options, and places of worship.
In summary, Summit View Of Rocky Top is an assisted living community that provides a wide range of amenities and care services to support the independence and well-being of its residents.
Located in Rocky Top, Tennessee, this area offers a variety of amenities and services that cater to senior living needs. With multiple pharmacies such as Mark's Pharmacy and Clinton Drug Store within a short distance, accessing medications and healthcare supplies is convenient. There are also several renowned physicians' offices like Summit Medical Group of Clinton and Lafollette Health Clinic nearby for medical services. In terms of recreational activities, Anderson County Park and Big Ridge State Park provide opportunities for outdoor enjoyment. For spiritual nourishment, there are various places of worship including Fairview Free Will Baptist Church and St Clare's Episcopal Church. Additionally, nearby hospitals like LaFollette Medical Center and North Knoxville Medical Center ensure easy access to quality healthcare facilities. Overall, this area of Rocky Top offers a supportive environment for seniors looking to live comfortably with access to essential services and recreational opportunities.
Summit View Of Rocky Top is located at 204 Industrial Park Road, Rocky Top, TN 37769 in Campbell County, Tennessee
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