3382 Andersonville Highway, Andersonville, TN 37705
For more information about senior living options: (844) 490-3973
The therapy cohort at Norris is stellar, impressing residents with their care and support during rehabilitation. Staff members are described as hospitable and kind, making residents feel welcomed and safe throughout their stay. Many reviewers noted the attentive nature of the doctors and nurses, expressing gratitude for their personalized care. Residents praise the variety of activities offered, highlighting the engaging and social environment within the facility. The food provided was positively mentioned by several residents for its quality and variety. Overall, some reviews reflect appreciation for the excellent staff who demonstrate passion in caring for residents. The facility's administration is commended for promptly addressing patient needs and concerns.
The facility is extremely understaffed, leading to poor care and neglect of residents. Residents are often left in their own feces for extended periods, indicating a lack of timely assistance. There is a pervasive unpleasant odor throughout the facility, suggesting inadequate cleaning practices. The placement of residents lacks consideration, with no apparent rationale for shared rooms which leads to discomfort for some patients. The food provided is described as very inadequate and not meeting residents' needs. Staff members are overworked, sometimes working excessive hours that may compromise their performance and care quality. Families are forced to monitor the care of their loved ones continuously due to past negative experiences with staff responsiveness. The cleaning schedule is insufficient, resulting in unclean conditions in shared restrooms after custodial shifts end. There were complaints about lost supplies necessary for patient care, such as incontinence briefs. Many families express dissatisfaction with the overall management and operation of the facility, stating they would not recommend it to others.Norris Health and Rehabilitation Center has garnered a mix of reviews from family members and patients, reflecting a wide spectrum of experiences in the realm of care and services provided at the facility. A significant theme across many reviews revolves around the challenges of understaffing, which has led to inadequate care, especially during night shifts. Family members have expressed deep concern for their loved ones due to being left unattended for extended periods. One reviewer recounted their mother’s experience, emphasizing that without constant family oversight during the day, she would have faced severe health consequences such as bed sores. Likewise, another family member reported similar distressing conditions regarding their father’s care, noting instances where he was left in soiled clothing for over two hours despite pressing the call button multiple times.
Among these troubling narratives is a stark contrast offered by others who had positive experiences at Norris Health and Rehabilitation Center. Certain individuals praised the quality of nursing care, physical therapy, and overall rehabilitation services they received. They highlighted specific staff members who went above and beyond to provide attentive care during their stays. Positive testimonials often celebrated the professionalism and compassion displayed by nurses, CNAs (Certified Nursing Assistants), therapists, and even administrative staff. These contrasting reviews reveal that while some caregivers are dedicated and compassionate in their roles, systemic issues related to staffing levels can detrimentally affect patient care.
The cleanliness of the facility emerged as another focal point of contention among reviewers. Multiple accounts pointed out unpleasant odors within certain areas of Norris Health and Rehabilitation Center. While some acknowledged that custodial staff did their best during regular shifts, concerns were raised about lapses in cleaning after hours when spills or other hygiene-related issues arose. Reviews indicated instances where shared restrooms were not adequately maintained due to insufficient custodial presence after shifts ended, leaving residents vulnerable in environments that should feel safe and sanitary.
Food service also appeared frequently in review discussions, with opinions varying widely between complaints about inadequate meals to praise for delicious variety offered in dining options. Some family members recounted bringing food from home due to fears that if their loved ones were asleep during meal delivery times, they could miss valuable nourishment until the next scheduled meal service—an issue attributed largely to mismanagement or communication failures within the facility's dining operations.
Furthermore, reviews touched upon patient placement practices within Norris Health and Rehabilitation Center; particularly concerning was how individuals were assigned roommates without clear explanation or rationale behind arrangements—a factor contributing to discomfort for some residents who may require specific types of caregiving based on health needs or cognitive status. This lack of coherent strategy in resident placement further aggravated tensions surrounding caregiving quality.
Amidst these reviews lies an important narrative recognizing commendable aspects within Norris: several reviewers reflected positively on activity programming designed for residents’ engagement while stressing community-building initiatives like group dining experiences and organized events such as bingo or church services aimed at supporting emotional well-being through social interaction alongside rehabilitation efforts. Notably mentioned were dedicated teams working tirelessly toward enriching patients' lives through meaningful activities which can contribute significantly toward recovery processes.
In summary, feedback on Norris Health and Rehabilitation Center reveals a complex interplay between dedicated staff striving to deliver quality care amidst operational deficiencies stemming from chronic understaffing issues that leave patients vulnerable when families cannot be present. While there are noteworthy moments encapsulated by heartfelt gratitude towards certain healthcare professionals whose commitment stands out amid chaos around them; accountability remains paramount as advocates voice concerns demanding better standards ensuring all elderly residents receive dignified treatment reflective of both basic human rights alongside medical necessity—ultimately paving pathways toward improved outcomes across nursing homes like Norris moving forward into future caregiving paradigms.
103 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Norris Health And Rehabilitation Center in Andersonville, TN is an assisted living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon, allowing residents to easily access grooming and personal care services. Each room is equipped with cable or satellite TV, providing entertainment options. Community-operated transportation is available for residents' convenience, making it easy to run errands or attend social activities outside the facility.
For those who want to stay connected online, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining and special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are kept clean and tidy at all times.
The facility also has various recreational spaces including a fitness room, gaming room, garden, outdoor space, and a small library where residents can engage in physical activity or relax with a good book. A wellness center provides resources and programs to support residents' mental well-being.
Care services provided include 24-hour call system and supervision for safety and peace of mind. Assistance with daily activities such as bathing, dressing, and transfers is available whenever needed. Medication management ensures that residents take their medications correctly. Special dietary restrictions are catered to meet individual needs.
The Norris Health And Rehabilitation Center organizes a variety of activities for its residents including fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep them engaged and socially active within the community. In addition, concierge services are available to assist residents with any special requests or arrangements they may have.
The location of the community provides easy access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and places of worship – ensuring that residents have everything they need within close proximity.
Overall, the Norris Health And Rehabilitation Center offers a comprehensive assisted living experience with top-notch amenities and care services designed to enhance the quality of life for its residents.
Norris Health And Rehabilitation Center is located at 3382 Andersonville Highway, Andersonville, TN 37705 in Union County, Tennessee
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