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3.6 from 41 reviews
5 stars
26
4 stars
1
3 stars
0
2 stars
1
1 stars
13
Overall Review of Norris Health And Rehabilitation Center
differentiator10 reviews mention this
Rehab therapy gets mixed feedback
Therapy quality is the most consistently discussed part of the stay.
Several residents and families describe physical, occupational, or overall rehab therapy as helpful, including learning mobility again and strong therapy teams. A few residents also note good results from therapy during short-term skilled nursing stays. At the same time, multiple reviews say the rest of the day-to-day care did not match the promise of rehabilitation, even when therapy itself was seen positively.
common14 reviews mention this
Residents mention care attention
Caregiver attentiveness is a frequent point of both praise and criticism.
Many reviews speak positively about staff being caring, attentive, and willing to help when families call for support. Some families highlight specific nurses and aides and describe the facility as clean and well maintained. Other reviews strongly criticize response time and routine care, citing situations where call lights went unanswered or basic tasks were delayedâsuggesting service can be inconsistent depending on the shift and coverage.
common7 reviews mention this
Dining quality shows up repeatedly
Food quality and service timing are recurring discussion points.
Some reviews describe the food as wonderful with variety and note restaurant-style dining available in the community. Others complain about meals being cold, lacking flavor, or heavy on sodium. A few reviews also mention meals not arriving as expected when residents were asleep or otherwise unable to receive them right away.
caveat8 reviews mention this
Call system and staffing concerns
Several reviews describe delayed responses to help requests.
A number of negative reviews focus on staffing coverage and delayed assistance, including instances where residents or families had to search for someone or call for urgent help multiple times. Some reviews specifically mention equipment or communication problems, such as non-working phone or nurse call issues, alongside complaints about incomplete or infrequent checks. The common thread in these criticisms is that families felt they had to be present continuously to prevent neglect.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
103 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Norris Academy (0.6 miles)
Tommy Daugherty MD (1.6 miles)
Summit Medical Group of Clinton (2.7 miles)
Summit Medical Group of Clinton (6 miles)
Halls Family Physicians (8.8 miles)
Southeast Retina Associate - Nicholas G Anderson MD (9.7 miles)
Center for Sight (9.7 miles)
Places of Worship
Covenant Life Worship Center Norris Campus (0.7 miles)
Fairview Free Will Baptist Church (3.8 miles)
Southern Baptist Convention (8.3 miles)
Sharon Baptist Church (9.3 miles)
Powell United Methodist Child Care Center (10.7 miles)
The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.
Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
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