Information last verified:
7930 Walking Horse Circle, Germantown, TN 38138
For more information about senior living options: (844) 490-3973
The Village at Germantown provides excellent rehab services and care. The staff are friendly, helpful, and caring. The food is very good and the atmosphere feels homey. The therapists, nurses, CNAs, social workers, and activities directors do an amazing job meeting residents' needs. The Village at Germantown is a hidden gem in Germantown with professional staff and high-quality care. The Village exceeds expectations as a vibrant, engaging community with activities and entertainment. The CNAs, nurses, and dining staff are excellent in every way. The Village provides excellent communication among staff and residents, with on-site medical assistance. Families describe the care for their loved ones as compassionate and attentive. The facility is consistently clean, well-maintained, and safe. The staff are warm and welcoming, making residents feel cared for. The music programs and events bring joy and engagement to residents.
The reviews describe care as extremely lacking, with nursing turnover high and reliance on temporary CNAs, leading to inconsistent care. They allege staff are rude, unprofessional, and sometimes abusive, with night-shift CNAs described as bullies and management as unsupportive. They recount neglectful incidents, such as a resident sitting in feces for hours and insufficient assistance with bathing or meals. They criticize the buy-in model as extremely expensive (up to hundreds of thousands) with no ownership or equity, and question the value given. They claim refunds on buy-in deposits are slow, opaque, and untrustworthy, with no clear timeframes. They report poor communication, including front-desk unreachable "24/7" and repeated failure to return calls or provide updates. They note limited medical staffing, saying doctors are only available one day a week, delaying care and decisions. They warn others not to send loved ones there, describing it as the worst place with serious care problems.The Village at Germantown is best suited for seniors who want a vibrant, safety-focused campus where high-quality rehab and ongoing on-site medical support are readily available, and who are financially prepared for a substantial buy-in and ongoing monthly costs. The community offers a true continuum, from independent living to assisted living to skilled nursing, within a single campus, which appeals to families seeking continuity, ease of transition, and robust social programming. Residents who prize engaging dining scenes, calendar-packed activities, and visible security will find a natural home here. The environment emphasizes warmth, neighborly connections, and a feeling of living in a small town with the conveniences of a modern retirement setting. It is particularly well-suited for those anticipating the need for post-acute rehab or gradual movement across care levels, while remaining in familiar surroundings.
Those who must weigh the decision against anything less than absolute financial transparency and steadier clinical staffing may want to consider alternatives. The buy-in model, while offering a sizable potential refund, has generated serious concerns among some families about repayment timelines and contract terms. Prospects who need reliable, consistently available physicians and 24/7 bedside coverage may also want to compare options, since a few reviews point to limited doctor presence or reliance on agency staff at night. Families with tighter budgets or who prefer predictable monthly costs without large upfront capital may find more straightforward models elsewhere. In short, if the financial architecture or perceived staffing stability matters more than campus amenities and rehab prowess, alternatives merit serious consideration.
On balance, the village excels at rehabilitation and daily life for residents who arrive in need of intensive therapy or a supportive nursing hand. The therapy teams are described as professional, attentive, and capable, coordinating care effectively alongside nurses and CNAs, with social workers and activity staff guiding each resident’s plan. Food is repeatedly praised for taste and variety, supported by multiple dining venues and restaurant-style service that contribute to a sense of normalcy and comfort. The campus itself is clean, bright, and well maintained, offering security and a full slate of activities, from music and performances to group excursions and spiritual services. Families frequently highlight the warmth of the care staff, the accessibility of social workers and the activities director, and the sense that residents are genuinely valued. For many, these positives translate into tangible recovery, steady progress, and meaningful connection.
However, the experience is not uniformly smooth. A substantial share of reviews flag ongoing staffing and management challenges, including turnover and reliance on agency workers, which can lead to inconsistent day-to-day care. Reports about care quality in nursing and memory-care areas appear in several accounts, with concerns about response times, routine tasks, and communications with families. Financial friction is another recurring theme: the upfront buy-in and the promise of a 90% refund have generated frustration when refunds lag or contracts are perceived as opaque. Some families describe gaps in accountability or perceived misalignment between promises and outcomes, including mixed experiences with leadership and bedside responsiveness. Taken together, these concerns create a reality where exceptional care exists alongside areas in need of steady leadership and process improvements.
When the pros align with the resident's priorities, robust rehab, strong social programming, and a dependable on-site care continuum, the Village can offset many of its weaknesses. For families whose primary goal is effective post-acute recovery and a strong sense of community, the on-campus rehab, engaging activities, and multiple dining venues deliver significant value that justifies the investment. The reputation for compassionate staff and the home-like atmosphere also eases the stress of transition and can improve overall well-being in a meaningful way. Yet the offset only goes so far: if the financial terms feel opaque or the care team feels unstable, those assurances fray quickly. The decision hinges on whether emphasis is placed on medical rehabilitation and social vitality, or on predictability, transparent contracts, and consistent nurse-led oversight.
Prospective residents should approach with a concrete checklist: tour multiple times, request to meet frontline caregivers across shifts, and insist on written care plans that specify memory-care or rehab pathways. Ask for current staffing levels, nurse availability, and the protocol for physician oversight; request detailed explanations of the buy-in terms, refund schedule, and what happens if a resident transitions between levels. Compare with nearby communities that offer lower upfront costs or more stable long-term guarantees, and speak with families who have lived through the transitions from independent living to assisted living and skilled nursing. When alignment exists between the resident’s care goals and the community’s strengths, rehab outcomes, social vitality, and secure, uplifting surroundings, the Village at Germantown stands out as a formidable option; when financial transparency and staffing consistency are nonnegotiables, caution is warranted and alternatives may fit better.
50 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Village at Germantown in Germantown, TN offers 2-bedroom apartments for individuals seeking a comfortable and supportive living environment. With a range of care options including Memory Care and Skilled Nursing Facility, residents can receive the level of assistance they need while enjoying a vibrant community atmosphere.
The community provides numerous amenities to enhance the residents' quality of life. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. The dining room offers restaurant-style dining with special dietary restrictions catered to.
Residents can take advantage of the beautiful outdoor spaces and gardens, as well as make use of the small library for leisurely reading. Housekeeping services ensure that the living environment remains clean and tidy at all times. Additionally, move-in coordination is available to assist new residents in settling into their new home seamlessly.
Care services at The Village at Germantown are comprehensive and designed to meet individual needs. With 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure residents' health needs are met effectively. A mental wellness program focuses on supporting emotional well-being.
Residents have access to engaging activities that promote physical fitness and social interaction. Fitness programs are offered, along with resident-run activities and scheduled daily activities to encourage participation and enjoyment.
Conveniently located near various amenities, The Village at Germantown allows residents easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity.
Overall, The Village at Germantown provides a nurturing and inclusive environment where residents can receive personalized care while enjoying a fulfilling lifestyle surrounded by a supportive community.
The Village At Germantown offers 1-bedroom apartments and 2-bedroom apartments.
The Village At Germantown is located at 7930 Walking Horse Circle, Germantown, TN 38138 in Shelby County, Tennessee
The Village At Germantown offers a comprehensive array of features tailored to support residents with dementia or Alzheimer's disease, ensuring their safety, comfort, and quality of life. Assistance with dressing and bathing helps maintain dignity while addressing personal care needs that become challenging for those experiencing cognitive decline. Medication management is crucial in preventing confusion over dosages and times, promoting adherence to prescribed treatment plans. Thoughtful meal preparation and service cater to nutritional needs while respecting the residents' preferences, enhancing both physical health and enjoyment of meals. Activities of daily living assistance fosters independence in meaningful ways, allowing residents to engage in familiar routines with support. The help with transfers not only reduces the risk of falls but also promotes mobility, encouraging physical activity. Around-the-clock supervision ensures that trained staff are always available to respond promptly to any needs or emergencies, providing peace of mind for both residents and their families. Lastly, a mental wellness program engages residents intellectually and emotionally, fostering social interaction and cognitive stimulation that can improve overall well-being in this delicate stage of life.
The Village At Germantown
Germantown, TN
Attentive staff, clean facilities, and an active, engaging environment in spacious apartments.
Brookdale Germantown
Germantown, TN
Warm, family-like staff with engaging activities and good dining.
Visiting Angels
Germantown, TN
Close to cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.
SYNERGY Home Care
Cordova, TN
Compassionate, knowledgeable, and responsive staff
Brookdale Dogwood Creek
Germantown, TN
Spacious, well-maintained apartments with strong amenities and engaging activities.
Senior Helpers - Germantown, TN
Germantown, TN
Hands-on owner involvement with caring, capable staff.
Belmont Village Senior Living Memphis
Memphis, TN
Friendly, attentive staff with a clean, engaging environment and flexible dining options.
Signature Healthcare Of Primacy
Memphis, TN
Friendly, accommodating staff with good care communication and a clean facility.
Village at Primacy Place
Memphis, TN
Clean, welcoming environment with attentive staff and engaging activities.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Nourishing the Mind: Essential Dietary Approaches for Dementia
Dementia is characterized by cognitive decline, with nutrition playing a vital role in brain health; while no specific diet can prevent or reverse it, a nutrient-dense diet rich in antioxidants and healthy fats may support cognitive function. The MIND diet, which emphasizes beneficial foods and limits processed items, along with proper hydration and individualized meal strategies, can enhance the well-being of dementia patients.
Understanding Dementia Behaviors: Practical Insights and Strategies for Caregivers
Dementia affects memory and cognitive function in older adults, presenting challenges for caregivers due to behavioral changes such as confusion and mood swings. Compassionate, person-centered care that considers individual history and preferences, along with effective communication and environmental modifications, is essential for supporting both patients and their caregivers.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care