7930 Walking Horse Circle, Germantown, TN 38138
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
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The Villages provided excellent care to their residents. The staff listened to concerns and were responsive. The social worker Felecia was very helpful and knowledgeable. All therapists, nurses, CNAs, social workers, and the activities director did an amazing job to meet her needs. The care was tailored to her needs and went above and beyond for healing. The staff were kind, interactive, compassionate, and happy. The facility provided very good care and therapy in a safe and clean environment. They offered weekly entertainment events and daily puzzles, making the atmosphere homey. The Village at Germantown is a hidden gem with excellent communication and on-site medical assistance. The CNAs, nurses, and dining staff were excellent in every way.
One reviewer notes it is the absolute worst place, with a doctor available only one day a week and no timely medical decisions without the doctor, effectively leaving families without care for days. Another reviewer describes constant nursing turnover and reliance on temporary CNAs, which confused a resident with dementia and led to neglect at night. A long-time family member complains that refunds on buy-in money were delayed for years and that the contract could be twisted to the facility's advantage with no time limit. A reviewer reports staff talking down to residents and expecting gratitude for basic care, while call lights went unanswered for extended periods. There are accusations of abuse across physical, mental, and financial domains, with management changes allegedly prioritizing money over resident well-being. The DON is described as racist and unprofessional, and some nurses and managers are criticized as rude or abusive. The upfront buy-in price is described as exorbitant, with residents not owning any equity or title in their apartment. A negative account describes neglect on the care side, including a resident waiting a long time for showers, bedsores due to lack of therapy, and patients sitting in their own feces for hours.The Village at Germantown is best suited for seniors who want a lively, all-in-one campus where independence is supported by ready access to on-site rehab, skilled nursing, memory care, and a robust menu of social and cultural activities. It works best for families seeking a single, comprehensive setting that can accommodate evolving care needs without relocating a loved one off-site. The community shines when residents value strong engagement - concerts, choirs, trips, and a diverse dining program - alongside professional care teams who are visible, responsive, and deeply involved in daily life. For those who prize a true "village" atmosphere with frequent programming and a sense of home, this is a top-tier option.
Yet several realities merit attention. The financial model is a major consideration: the upfront buy-in is substantial, and monthly fees on top of that are steep. Multiple families report that the price tag drives the decision, even when the living environment and care levels are excellent. And while the community is often praised for care, there are persistent warnings about finances and contract details - delays in refunds, disputes over ownership rights, and stories of prolonged resolution. These financial and administrative complexities are not mere footnotes; they shape the overall value equation and should be weighed carefully against the benefits of campus-wide services and longevity of stay.
On the care side, the pros are compelling. Rehab and therapy teams frequently earn high marks for professionalism, individualized attention, and consistent progress toward recovery goals. The nursing staff, therapists, social workers, and activities directors are repeatedly cited as capable, compassionate, and dedicated, with a genuine focus on patient needs. The on-site medical support, security, clean facilities, and the breadth of activity options - from music programs to religious services to guest speakers - create a warm, engaged environment that many families describe as "homey" and reassuring. Dining earns frequent praise as well, with multiple venues and restaurant-style service contributing to residents feeling well cared for and satisfied.
However, drawbacks highlighted in reviews cannot be ignored. Staffing stability occasionally surfaces as a concern, with reports of turnover, night-shift gaps, and instances where family members felt routine care or communication could be more reliable. A subset of reviews recount experiences of neglect, delays in essential care, or confrontations with management, which understandably elevates risk for families when choosing a long-term home. Some residents and families also describe frustration with administrative responsiveness or perceived rigidity in enforcing contract terms, especially around refunds and buy-ins. These experiences vary by unit and shift, but they are the kind of missing consistency that prudent buyers must test during tours and conversations.
The practical balance, then, hinges on what matters most to the family and the resident. For those who can tolerate a complex financial structure in exchange for a vibrant, comprehensive campus that covers independent living, assisted living, skilled nursing, and memory care in one place, the benefits often outweigh the downsides. The value comes from a consistently strong social fabric, a wealth of programming, and the reassurance of on-site rehab when needed tomorrow or years down the line. For families prioritizing straightforward finances, transparent refunds, and unwavering staffing consistency, alternatives with lower upfront costs or more predictable operations may be preferable, even if they come with a smaller activity calendar or fewer on-site care layers.
In forming a decision, the most actionable steps are clear. Evaluate the exact value proposition by mapping the buy-in and ongoing fees to expected longevity, then compare total cost against the projected need for campus-wide services. Schedule in-depth conversations with the director of nursing and the social work team, and request candid responses about staffing patterns, turnover trends, and contingency plans for night and weekend coverage. Read the contract with a lawyer who understands long-term care buy-ins and refunds, and insist on written timelines for any anticipated reimbursements. Finally, tour at different times and speak with residents and families across independent living, assisted living, and rehab to understand whether the day-to-day reality aligns with the aspirational picture painted during marketing. When these elements align, The Village at Germantown stands out as a life-enriching choice; when they don't, the search should continue with those concerns in mind.
50 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (11 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Village at Germantown in Germantown, TN offers 2-bedroom apartments for individuals seeking a comfortable and supportive living environment. With a range of care options including Memory Care and Skilled Nursing Facility, residents can receive the level of assistance they need while enjoying a vibrant community atmosphere.
The community provides numerous amenities to enhance the residents' quality of life. Each apartment is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. The dining room offers restaurant-style dining with special dietary restrictions catered to.
Residents can take advantage of the beautiful outdoor spaces and gardens, as well as make use of the small library for leisurely reading. Housekeeping services ensure that the living environment remains clean and tidy at all times. Additionally, move-in coordination is available to assist new residents in settling into their new home seamlessly.
Care services at The Village at Germantown are comprehensive and designed to meet individual needs. With 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure residents' health needs are met effectively. A mental wellness program focuses on supporting emotional well-being.
Residents have access to engaging activities that promote physical fitness and social interaction. Fitness programs are offered, along with resident-run activities and scheduled daily activities to encourage participation and enjoyment.
Conveniently located near various amenities, The Village at Germantown allows residents easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity.
Overall, The Village at Germantown provides a nurturing and inclusive environment where residents can receive personalized care while enjoying a fulfilling lifestyle surrounded by a supportive community.
The Village At Germantown offers 1-bedroom apartments and 2-bedroom apartments.
The Village At Germantown is located at 7930 Walking Horse Circle, Germantown, TN 38138 in Shelby County, Tennessee
The Village At Germantown offers a comprehensive array of features tailored to support residents with dementia or Alzheimer's disease, ensuring their safety, comfort, and quality of life. Assistance with dressing and bathing helps maintain dignity while addressing personal care needs that become challenging for those experiencing cognitive decline. Medication management is crucial in preventing confusion over dosages and times, promoting adherence to prescribed treatment plans. Thoughtful meal preparation and service cater to nutritional needs while respecting the residents' preferences, enhancing both physical health and enjoyment of meals. Activities of daily living assistance fosters independence in meaningful ways, allowing residents to engage in familiar routines with support. The help with transfers not only reduces the risk of falls but also promotes mobility, encouraging physical activity. Around-the-clock supervision ensures that trained staff are always available to respond promptly to any needs or emergencies, providing peace of mind for both residents and their families. Lastly, a mental wellness program engages residents intellectually and emotionally, fostering social interaction and cognitive stimulation that can improve overall well-being in this delicate stage of life.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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