Visiting Angels

Pros

• Visiting Angels provided exceptional service throughout the entire care period.
• Their caregivers were the true stars - highly effective, empathetic, and compassionate.
• Visiting Angels demonstrated exceptional flexibility, accommodating changing needs on a daily basis with understanding and responsiveness.
• Annie from Visiting Angels has been described as an angel, bringing peace of mind to families.
• The office staff are helpful, accessible, and supportive.
• David and the staff listen to clients' needs and provide professional, attentive care.
• Visiting Angels is a wonderful company with caring employees who treat clients like family, and the staff is friendly with quick response times.
• The owners, David and Kelly, manage clients and employees like family, with open communication and strong responsiveness.

Cons

• The first assistant they sent was not a good match.

Review

Visiting Angels consistently delivered exceptional service throughout the entire time they cared for our loved one. The caregivers stood out as the true stars of the experience - highly effective in meeting needs while displaying genuine empathy and compassion. The team's ability to be flexible was especially impressive, as they readily accommodated changing requirements, sometimes on a daily basis, with understanding and responsiveness. This adaptability ensured that our caregiving situation stayed aligned with our evolving needs, and it made a meaningful difference in daily life.

Among the caregivers, Christy Gargus shone brightly. She is neat in appearance and carries a welcoming smile, and she goes out of her way to assist in any way she can. Her gentle manner with my husband earned his trust and confidence, which in turn gave our family peace of mind. Christy's presence reflected the overarching quality we experienced with Visiting Angels: dependable, caring, and genuinely invested in each person she supports. The staff and service as a whole come highly recommended.

Another shining example of the care team is Annie, who became a central source of reassurance during Dad's rehab and assisted living period. Annie's dedication made Dad's wish to return home feel achievable, and her consistent support provided our family with much-needed peace of mind. The office staff were consistently helpful and accessible, contributing to a very positive and smooth experience during a challenging time. This combination of reliable caregivers and approachable, responsive office support set Visiting Angels apart.

The initial assessment and caregiver coordination often began with a thoughtful, thorough visit. David's first meeting to assess personal needs and coordinate a caregiver for me left me feeling confident. The network of friends who also use Visiting Angels have shared similarly positive experiences, reinforcing the sense that I had chosen well. David and the team took the time to listen, ensuring that the needs of my mom were understood and addressed in a practical way.

A memorable example of personalized matching involved Betty, who was aligned with my mom as her angel after a careful home visit to understand the environment and needs. My mom enjoyed the time Betty spent with her during four visits, and that positive connection underscored the importance of finding the right fit. I would highly recommend this service to anyone seeking compassionate and reliable in-home care for a loved one.

We have relied on Visiting Angels for several years for our disabled daughter. The journey started with an initial assistant who wasn't a good match, but subsequent caregivers have been wonderful. David, Kelly, and Stephanie have consistently been kind and responsive whenever we call for assistance, reinforcing the sense that the organization cares deeply about its clients and their families.

Over the years, the quality of caregivers and attentiveness in ensuring shifts are covered have remained strong. Visiting Angels has been dependable, helpful, and quick to respond when a need arises. The ongoing positive experiences across multiple years have solidified our confidence and led us to highly recommend the service to others in similar situations.

In summary, Visiting Angels feels like a true partner in care. David and Kelly, as owners, treat each client and employee with a familial mindset, offering open communication and responsiveness that make families feel heard and supported. The caregivers clearly love the people they care for and attend to the details that bring happiness and comfort to daily life. The team is professional, trustworthy, and genuinely caring, with a warmth and reliability that distinguishes them as the best in the field. The staff's friendliness and prompt response further reinforce the impression of a company that treats clients like family and delivers consistent, high-quality care.

This part of Germantown, Tennessee, offers a convenient and diverse range of amenities for senior living. With several physicians' offices nearby, including specialties such as allergy, dermatology, and pediatrics, residents can easily access quality healthcare services. There are also a variety of dining options, from fast-food chains like McDonald's and Chick-Fil-A to more upscale choices like Urban Fusion & Asian Bistro and Rock'n Dough Pizza + Brew. Multiple pharmacies are within a short driving distance for medication needs. In terms of recreation, there are parks like Cameron Brown Park and Shelby Farms Park nearby for outdoor activities. Additionally, places of worship such as Emmanuel United Methodist Church cater to spiritual needs. Overall, this neighborhood provides a well-rounded environment that caters to the needs of seniors looking for a vibrant community with essential services at their doorstep.

Physicians

• Hurley Mary Margaret MD PC (0 miles)
• McCulley Allergy, Sinus & Asthma Center (0 miles)
• The Flinn Clinic (0.2 miles)
• Advanced Dermatology & Skin Cancer Associates (0.5 miles)
• Rheumatology Specialty Clinc (0.5 miles)
• Pediatrics East (0.7 miles)
• Memphis Neurology (1.5 miles)

Restaurants

• McDonald's (0.4 miles)
• Urban Fusion & Asian Bistro (0.6 miles)
• Chicken Salad Chick (0.6 miles)
• Rock'n Dough Pizza + Brew (0.7 miles)
• Chick-Fil-A (1.9 miles)
• Las Tortugas Deli Mexicana (1.9 miles)
• Sonic Drive-In (2.7 miles)

Pharmacies

• Walgreens (0.5 miles)
• Walgreens (1.7 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (3 miles)
• Walgreens (3 miles)

Hospitals

• Methodist Surgery Center (1.6 miles)
• Saint Francis Hospital (3 miles)
• Lebonheur Outpatient Center-East (4.1 miles)
• Methodist Healthcare Employee Assistance Program (4.8 miles)

Places of Worship

• Emmanuel United Methodist Church (1.9 miles)
• Hope Presbyterian Church (3.4 miles)
• Grace Evangelical Church (4.1 miles)
• White Station Church of Christ (5.1 miles)

Parks

• Cameron Brown Park (2.1 miles)
• Shelby Farms Park (3.6 miles)
• Sea Isle Neighborhood (3.8 miles)

Cafes

• Java Cafe (3.5 miles)
• Starbucks (5.2 miles)
• Starbucks (5.3 miles)