Brookdale Germantown

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  • Interior

    A neatly arranged dining room with tables set for a meal.
  • Outdoors

    A scenic garden with a pathway lined by trees and bushes.
  • Decor

    Cozy bedroom setup with a bed, couch, and decorative elements.
  • Living Room

    A cozy living room with two armchairs, a small table, and elegant curtains.
  • Building

    A colonial-style building entrance featuring large white columns and a brick facade.
  • Painting

    A cozy living room with a floral sofa, armchair, and decorative elements such as a painting and flowers.
  • Salon

    An empty hair salon with styling stations, mirrors, and chairs.

Brookdale Germantown

7701 Poplar Ave., Germantown, TN 38138

For more information about senior living options: (844) 490-3973

4.2 from 74 reviews
5 stars
40
4 stars
20
3 stars
7
2 stars
4
1 stars
3

Assisted Living

Pricing

Brookdale Germantown offers its studio accommodations at a competitive rate of $4,060 per month, which is slightly more affordable than the average cost in Shelby County, priced at $4,078. However, when compared to the broader state of Tennessee, where the average monthly cost for a similar room type stands at $3,485, Brookdale Germantown reflects a premium pricing tier. This may be indicative of the enhanced services and amenities that residents can expect from this community. Overall, while Brookdale's rates are above both county and state averages, they are positioned within a market that values quality care and an enriching living environment.

Room TypeBrookdale GermantownShelby CountyTennessee
Studio$4,060$4,078$3,485

Summary of Reviews

Based on 74 data points

Pros

  • pro The staff at Brookdale Germantown treats the residents like family and caters to their individualized needs.
  • pro Residents are very happy and enjoy themselves, with plenty of activities and engagement opportunities.
  • pro The facility has a pleasant atmosphere, with well-maintained communal areas and a lovely park in the middle.
  • pro Staff members go above and beyond in providing care, offering both emotional support and assistance during challenging times.
  • pro The food is highly praised by residents, who find it delicious and well-prepared by Southern-trained chefs.
  • pro Many families appreciate the clean environment and positive interactions between staff and residents.
  • pro Brookdale Germantown fosters a diverse and inclusive community that prioritizes resident happiness.
  • pro The facility's size provides a warm, family-oriented setting that many families find comforting for their loved ones.

Cons

  • pro The reviewer felt that Brookdale Germantown was outdated, with small bedrooms and lacking modern updates.
  • pro Another reviewer mentioned their experience wasn't the best, as their mother required more care than the facility could provide, leading to an abrupt transfer after only one week.
  • pro Some residents seemed isolated, with the reviewer observing that they often sat in the lobby with nothing to do.
  • pro A concerned family member expressed disappointment that once their loved one was settled, the staff's engagement seemed superficial and performative.
  • pro Housekeeping and bathing schedules were not consistently maintained, despite being posted on apartment doors, leading to dissatisfaction with cleanliness.
  • pro The marketing of Brookdale Germantown was criticized for being misleading, as initial assessments felt more like sales tactics rather than genuine care discussions.
  • pro There were complaints about lack of communication regarding medical issues unless a resident became a bother or burden to staff members.

Summary

Brookdale Germantown has garnered a mixed bag of reviews from residents and their families, reflecting both high praise and notable criticisms. The facility is often described as warm and welcoming, with many reviewers noting the individualized care that staff members provide to residents. The overall atmosphere is characterized by kindness and a familial approach, which is particularly appreciated by families looking for attentive care for their loved ones. Multiple reviews mention how the staff treats residents like family, catering to their specific needs and ensuring that they feel valued in their environment.

The dining experience at Brookdale Germantown also receives commendations, with reports of delicious meals prepared by Southern-trained chefs. Visitors who have observed mealtime remarked on the joy displayed by residents as they enjoyed their food, which seemed to contribute positively to their overall well-being. However, some reviewers noted that they did not partake in meals themselves but were impressed by the quality of food being served to other residents. Additionally, the facility features an elevator connecting multiple floors and includes lovely outdoor areas such as a park—attributes that are frequently highlighted for creating an inviting residential environment.

While many experiences shared are positive, there are criticisms regarding the size and layout of accommodations within Brookdale Germantown. Some visitors expressed disappointment over the outdated facilities, limited living space options such as small bedrooms rather than apartments, and a general feeling that upkeep was lacking. One review lamented that despite having good intentions during tours, the actual experience fell short post-admission; this resident felt that once their loved one moved in, genuine engagement faded into superficial interactions rather than meaningful connections.

Some families have shared experiences related specifically to end-of-life care or transitional periods for loved ones requiring higher levels of assistance. Reviews reflect positive sentiments regarding staff sensitivity during these difficult times; one reviewer praised the executive director's presence during their brother's final moments—a testament to compassionate care amidst grief. Such instances illustrate Brookdale Germantown’s capability for providing personalized support even in challenging circumstances.

On another note, concerns regarding transparency emerged from certain reviews; some felt misled during initial consultations about services provided versus what was actually delivered after admission. Families expecting routine activities or proper housekeeping reported gaps between promised engagements and realities faced on site. These discrepancies underscore the importance of clear communication before making decisions about residency when health needs require careful consideration.

Overall impressions among visitors remain predominantly favorable when examining employee interactions; patrons frequently remark on staff friendliness alongside extensive involvement in resident engagement through planned activities—be it special themed events or regular exercise programs aimed at maintaining cognitive abilities in seniors. With various recreational opportunities including gardening clubs and seasonal celebrations noted throughout feedback entries, many families see value in Brookdale Germantown’s commitment toward fostering community spirit amid its diverse population.

In conclusion, while Brookdale Germantown delivers warmth through attentive staff relationships combined with appealing communal spaces focused on uplifting spirits among seniors—the experience may differ considerably based upon individual needs met within this assisted living framework versus expected standards discussed prior to move-in day negotiations leading up to residency decisions made by concerned family members seeking care solutions appropriate for aging relatives requiring specialized help.

Features

Housing

  • 54 resident community capacity 54 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Community operated transportation Community operated transportation
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Financing advice Financing advice
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Home sale assistance Home sale assistance
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Party space Party space
  • Pet friendly Pet friendly
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • Transportation & parking Transportation & parking
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Low fat Low fat
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Activities off-site Activities off-site
  • Art classes Art classes
  • Arts and crafts Arts and crafts
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Karaoke Karaoke
  • Live musical performances Live musical performances
  • Live well programs Live well programs
  • Other religious services Other religious services
  • Planned day trips Planned day trips
  • Protestant services Protestant services
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting chaplain or priest Visiting chaplain or priest
  • Wii bowling Wii bowling

Languages Spoken

  • English English

Description

Brookdale Germantown in Germantown, TN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and engaging environment where seniors can enjoy their retirement years.

Residents at Brookdale Germantown can take advantage of numerous on-site activities, including art classes, cooking classes, and fitness programs. There is also a gaming room, small library, and TV room for entertainment. Outdoor spaces such as a garden and common areas provide opportunities for relaxation and socialization.

The community offers fully furnished apartments with air-conditioning and private bathrooms. Housekeeping services are provided to ensure that residents' living spaces are always clean and well-maintained. Additionally, there is a beauty salon available for residents who want to pamper themselves.

Transportation services are offered to help residents with their transportation needs, both within the community and outside for medical appointments or other errands. There is also guest parking available for visitors.

For those who need assistance with daily tasks, Brookdale Germantown provides 24-hour supervision and support. Trained staff members are available to assist with activities such as bathing, dressing, transfers, and medication management. Specialized care is offered for individuals with diabetes or incontinence care needs.

Meals at Brookdale Germantown are prepared by a professional chef and served restaurant-style in the dining room. Special dietary restrictions such as gluten-free, kosher, low sodium, low fat, vegan, vegetarian meals can be accommodated upon request. Room service is also available for those who prefer to dine in their apartments.

The community organizes various activities to keep residents engaged and entertained throughout the day. These include day trips, arts and crafts classes, live musical performances, religious services (Catholic and Protestant), games like Wii bowling, educational speakers/lifelong learning opportunities, as well as resident-run activities.

Located in Germantown, TN, Brookdale Germantown is conveniently situated near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This makes it easy for residents to access the services and amenities they need outside of the community.

Overall, Brookdale Germantown provides a welcoming and supportive environment where seniors can enjoy a fulfilling retirement while receiving the care they need.

Nearby Places of Interest

This part of Germantown, Tennessee is a vibrant and convenient neighborhood with a variety of amenities nearby. The area offers a range of dining options, from casual spots like Chicken Salad Chick and McDonald's to more upscale choices such as Urban Fusion & Asian Bistro. There are also several healthcare providers in close proximity, including The Flinn Clinic and Advanced Dermatology & Skin Cancer Associates. In terms of recreation, residents can enjoy the beautiful Cameron Brown Park or take a short drive to Shelby Farms Park for outdoor activities. Additionally, there are places of worship like Emmanuel United Methodist Church and cafes such as Java Cafe within a reasonable distance. Overall, this area provides a comfortable and well-rounded environment for senior living in Germantown.

Restaurants

  • Chicken Salad Chick (0.2 miles)
  • Rock'n Dough Pizza + Brew (0.2 miles)
  • Urban Fusion & Asian Bistro (0.3 miles)
  • McDonald's (0.3 miles)
  • Chick-Fil-A (1.7 miles)
  • Las Tortugas Deli Mexicana (1.8 miles)
  • Sonic Drive-In (2.8 miles)

Physicians

  • The Flinn Clinic (0.2 miles)
  • Pediatrics East (0.3 miles)
  • McCulley Allergy, Sinus & Asthma Center (0.4 miles)
  • Hurley Mary Margaret MD PC (0.4 miles)
  • Advanced Dermatology & Skin Cancer Associates (0.5 miles)
  • Rheumatology Specialty Clinc (0.5 miles)
  • UT Medical - Surgical Oncology (1.5 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.8 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)

Hospitals

  • Methodist Surgery Center (1.5 miles)
  • Saint Francis Hospital (3.4 miles)
  • Lebonheur Outpatient Center-East (4.3 miles)
  • Methodist Healthcare Employee Assistance Program (5.2 miles)

Parks

  • Cameron Brown Park (1.7 miles)
  • Shelby Farms Park (3.7 miles)
  • Sea Isle Neighborhood (4.2 miles)

Places of Worship

  • Emmanuel United Methodist Church (2.3 miles)
  • Hope Presbyterian Church (3.2 miles)
  • Grace Evangelical Church (3.7 miles)
  • White Station Church of Christ (5.5 miles)

Cafes

  • Java Cafe (3.2 miles)
  • Starbucks (4.9 miles)
  • Starbucks (5.7 miles)

Frequently Asked Questions

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