Oaks at Chanticleer

Pros

• The staff at the Oaks at Chanticleer are described as friendly, caring, and accommodating, providing excellent care to residents with dementia and Alzheimer's.
• Families appreciate the cheerful decor and open concept layout of the facility, which contributes to a welcoming atmosphere for residents.
• Residents are engaged in daily activities and periodic outings that keep them active and entertained.
• The facility is recognized for its strong focus on memory care, ensuring a safe environment tailored to residents' needs.
• Many reviewers expressed gratitude for the attentiveness of the staff in addressing individual challenges faced by their loved ones.
• Families felt reassured by the communication from staff about their loved ones' care and well-being.
• The availability of outdoor spaces was particularly praised as an ideal setting for residents who enjoy wandering and exploring.
• Several reviews highlight that despite various challenges, families found comfort in knowing their loved ones were treated with kindness and respect.

Cons

• The facility did not provide care and only took their money, leading to frustration and dissatisfaction.
• There was a lack of communication from the staff, with important notifications regarding medical emergencies not being relayed to family members.
• The cleanliness of individual rooms was rated poorly, contributing to an overall negative experience.
• Staff turnover was high, and there was no effective system in place for ensuring medication accuracy for residents.
• Personal belongings of residents were frequently lost, and supervision within the facility needed significant improvement.
• Staff members were often difficult to locate, leaving residents feeling isolated.
• The facility was reportedly unprepared to handle certain behavioral issues associated with dementia patients.
• There were incidents of confidentiality breaches by staff regarding personal information about residents.

Review

The search for a suitable memory care facility can be a daunting and emotionally charged experience, as many families strive to find the best possible environment for their loved ones facing challenges such as Alzheimer's disease and other forms of dementia. Among the facilities reviewed, the Oaks at Chanticleer stands out for its welcoming atmosphere, attentive staff, and engaging activities tailored to residents' needs. However, experiences vary widely among families depending on their unique situations and expectations.

One common theme in the reviews is the importance of a warm and cheerful environment. Several reviewers noted the facility?s bright decor and open layout, which contrasts favorably with other local options that may appear more institutional. The outdoor spaces available at Oaks also received positive mentions; they provide residents with opportunities to engage with nature?a significant benefit for those who enjoy wandering or spending time outside. These considerations are particularly important for individuals experiencing anxiety or restlessness common in dementia patients; having space to roam freely can help alleviate such feelings.

In terms of daily care and resident engagement, many families expressed satisfaction with how staff interact with residents. Reviewers highlighted the friendly demeanor of caregivers who worked diligently to meet individual needs. Activities scheduled throughout the day?from exercise classes to social games?ensured that residents were not only cared for physically but also engaged mentally. Several accounts praised specific instances where staff managed challenging behaviors effectively, showcasing their training and dedication to providing appropriate support when difficult situations arose.

However, despite these positive attributes, several reviews raised concerns about staffing levels and communication practices within the facility. Some families experienced significant turnover among staff members, leading to inconsistency in care provision and difficulty in communication regarding their loved one's health status or changes related to medication management. One spouse lamented incidents where she was uninformed about her husband's trips to the emergency room due to an untreated infection during his brief stay at Oaks. Such lapses highlight potential weaknesses within operational procedures that could affect residents? safety and wellbeing.

The cleanliness of individual rooms was noted as an area needing improvement compared to communal spaces?an aspect vital in maintaining a healthy living environment for vulnerable populations like those suffering from memory disorders. Families often expect higher standards of cleanliness given the delicate health circumstances associated with dementia care; thus, attention must be paid here if facilities wish to instill trust among potential clients.

Ultimately, many reviewers emphasized that a family's involvement is crucial regardless of where they choose care for their loved one. Engaging regularly with both staff and residents appears critical for ensuring consistent quality in care delivery while fostering open lines of communication regarding any concerns or changes needed for each individual's welfare. Those who maintained active participation often reported feeling more confident about their relatives' treatment plans and lived experience within these communities.

While no facility is without its flaws?and no experience uniformly positive?the Oaks at Chanticleer emerges as a favorable option based on numerous accounts highlighting dedicated personnel willing to go above and beyond amid operational challenges typical in memory care settings. Families urged prospective visitors to consider both dimensions: enjoying successes alongside recognizing areas needing vital improvements during their decision-making journey concerning long-term care selection for loved ones facing memory challenges.

This part of Greenville, South Carolina, offers a convenient location for senior living with easy access to various healthcare providers such as Physicians at Southern Eye Associates and Dermatology Associates PA, as well as hospitals like Prisma Health Southeastern Neurosurgical and Spine Institute. Nearby pharmacies like CVS Pharmacy and Walgreens provide essential medication services. Additionally, there are plenty of dining options including Burger King and Biscuit Head for a quick bite to eat. Parks like Cleveland Park offer a tranquil setting for outdoor activities, while cafes like Green Fetish provide a cozy spot for relaxation. Places of worship such as Earle Street Baptist Church cater to spiritual needs, and entertainment options such as Regal Cherrydale Theater are easily accessible for leisure activities. Overall, this area provides a well-rounded environment for seniors looking for convenience, healthcare services, dining options, and recreational activities in Greenville.

Physicians

• Southern Eye Associates (0.1 miles)
• Cross Creek Medical Park (0.1 miles)
• Prisma Health Southeastern Neurosurgical and Spine Institute (0.1 miles)
• Dermatology Associates PA (0.1 miles)
• Jervey Eye Group (0.2 miles)
• Cancer Centers of the Carolinas (0.3 miles)
• Center For Family Medicine (0.3 miles)

Hospitals

• ENT second Floor (0.3 miles)
• Greenville Memorial Hospital Labor and Delivery (0.4 miles)
• Greenville Memorial Hospital (0.4 miles)
• Prisma Health Roger C. Peace Rehabilitation Hospital (0.4 miles)
• Prisma Health Marshall I. Pickens Hospital (0.5 miles)
• St Francis Health System, Rehab Services (2 miles)
• Greenville Hospital System Peds Obesity (2.2 miles)

Restaurants

• Burger King (0.5 miles)
• Taco Bell (1.4 miles)
• The Eighth State Brewing Company (1.8 miles)
• Zaxby's (1.9 miles)
• Biscuit Head (2 miles)
• The Whale GVL (2.1 miles)
• Mac's Speed Shop (2.1 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Revco D.S. (1.3 miles)
• Walgreens (1.6 miles)
• Parker Road Drug Store (3.6 miles)
• Epic Pharmacies (3.6 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)

Parks

• Cleveland Park (2.6 miles)
• North Main Rotary Park (3.8 miles)

Cafes

• Green Fetish (2.6 miles)
• Grateful Brew (2.7 miles)
• Swamp Rabbit Cafe & Grocery (4 miles)

Places of Worship

• Earle Street Baptist Church (3.5 miles)

Theaters

• Regal Cherrydale (5.2 miles)