Mountain Park Memory Care Community
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13600 South West 122 Avenue, Clackamas, OR 97015
For more information about senior living options: (844) 490-3973
Wonderful staff and clean community. The facility is beautiful, super clean, bright and welcoming. They offer many medical services that come in-house to see residents. The staff are very supportive and clearly invested in residents' success. They have done various personal activities with residents and brought new energy back into their lives. The meals are awesome, and the managerial staff is pleasant, courteous and kind on every shift.
Caregivers were seen on cell phones while residents lay in filth and urine, with OSHA violations reported. An acting manager allegedly drinks wine in her office and prioritizes social time over resident safety. The facility is described as abusive, with claims of elder abuse and neglect. ED and Sales Manager are not responsive to concerns. The facility is chronically understaffed and has opened new communities without adequate staffing, leaving residents unsupervised. Residents are left sitting in urine for long periods; rooms smell like urine and clean sheets are sometimes unavailable. Food served to residents is described as awful and dietary needs are often ignored. HIPAA/privacy concerns arise from unencrypted, group messages about residents that can be intercepted. A former employee claimed insufficient training and that some staff abused residents. Mold in a resident's room and a pipe burst were ignored by management.The landscape of experiences at Mountain Park Memory Care is a striking mix of praise and alarm. On one side, several families describe a facility that feels clean, welcoming, and well-equipped to support a loved one through memory care. They point to a bright, attractive environment with distinct "neighborhoods" that help create a sense of familiarity and belonging. In these accounts, the staff - nurses, med techs, care partners, and activity coordinators - are attentive and engaged, offering in-house medical visits, a robust menu, and a range of activities designed to re-energize residents and bring new life to their days. Some families emphasize how smoothly the transition was for someone moving from across the country and how the team quickly made their loved one feel at home. A few reviewers even describe personal connections - staff knowing a relative by name and going above and beyond to keep them safe, happy, and engaged.
Yet, beneath these affirmations lies a substantial stream of troubling reports about care quality and day-to-day realities inside the facility. A number of reviewers recount serious neglect and mistreatment, including residents being left in urine or filth, with insufficient changes or attention from caregivers. Several accounts describe smells of urine in rooms, lack of clean linens, and a sense that residents in need of assistance do not receive timely or adequate care. There are comments about insufficient staffing levels, particularly in the overnight shifts, and about the consequences of this short-staffing - ranging from delayed medication administration to inadequate monitoring of residents with higher care needs. The recurring theme is that even when good residents and capable staff exist, systemic shortages and workflow gaps create dangerous conditions for those who depend on round-the-clock support.
The concerns extend to safety and regulatory issues. Reviewers allege OSHA violations, improper handling of personal health information, and a lack of secure, encrypted channels for communicating about residents. Some former employees describe verging on HIPAA violations, highlighting how communications about residents are not adequately protected and how management responses appear punitive rather than corrective. These technical and procedural red flags are paired with anecdotes about maintenance lapses and a general sense that safety protocols are not consistently enforced, especially when new communities are opened or understaffing becomes acute.
Management and leadership emerge as a central fault line in these narratives. A recurring thread is dissatisfaction with how managers interact with staff and families, with some reviewers claiming that managers speak poorly about employees or appear out of touch with the floor realities of caregiving. Several reviewers identify specific individuals - including an acting manager and others in the ED and sales divisions - who are described as unresponsive, inconsiderate, or more concerned with appearances and internal politics than with resident well-being. There are stories of staff being pressured to work under difficult conditions, threats to shift assignments, and what some perceive as favoritism or nepotism that benefits a small circle of staff at the expense of broader morale and resident care.
Complicating the picture is a strong contrast between experiences from current staff and past staff, as well as between different families' observations. Some reviewers insist that, when a resident's needs are clearly communicated and the team is well-staffed, the care can be excellent: meals are nutritious, activities are plentiful, and residents are safe and engaged. Other reviewers - often citing similar facts - argue that the facility's leadership repeatedly fails to address core problems, with chronic understaffing, inconsistent training, and a culture that de-emphasizes true quality of life in favor of expediency or cost-cutting. The tension between well-meaning care workers who want to do their jobs and a system that appears to impede them runs through many of these accounts.
Overall, the impressions conveyed by these reviews are highly polarized, but with a strong tilt toward caution. There are clear instances where residents and families experience warmth, competence, and a sense of community, suggesting that Mountain Park Memory Care has real strengths when conditions align with staffing and leadership support. However, there are equally compelling and repeated concerns about neglect, safety, enforcement of standards, and the behavior of management. Families weighing this facility against other memory care options are urged to investigate thoroughly: ask for current staffing ratios by shift, review recent inspection reports, speak with multiple staff members across different roles, tour at different times of day, and request a detailed plan for addressing cleanliness, medication administration, and HIPAA-compliant communications. Given the breadth of reported experiences, a careful, in-person assessment is essential to determine whether this community can meet a loved one's specific needs and safety expectations.
98 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mountain Park Memory Care Community in Clackamas, OR is a premier assisted living community designed specifically for individuals with memory care needs. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
For our residents' convenience and enjoyment, we provide a fully equipped beauty salon where they can indulge in personal grooming. They can also relax and unwind while watching their favorite shows on cable or satellite TV. Transportation is made easy with our community-operated transportation service, which includes non-medical transportation arrangements to various locations.
Our residents have access to a computer center for staying connected with loved ones or pursuing personal interests. The dining room offers restaurant-style dining, where delicious meals are prepared and served by our dedicated staff. For those who prefer privacy, each resident's living space is fully furnished, complete with a kitchenette and private bathroom.
To support an active lifestyle, we offer a fitness room and gaming room for physical exercise and mental stimulation. Our beautiful garden provides outdoor space where residents can enjoy fresh air and nature. A small library is available for relaxation or intellectual pursuits. Wi-Fi/high-speed internet ensures that residents stay connected online.
Care services at Mountain Park Memory Care Community include 24-hour call system and supervision to ensure the safety of our residents at all times. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We coordinate with health care providers to ensure comprehensive care is provided.
We cater to specific dietary needs including diabetes diet, special dietary restrictions, and meal preparation/services. Our medication management program ensures that medications are administered accurately and timely. Mental wellness programs are designed to enhance cognitive abilities, particularly for residents with mild cognitive impairment. Specialized memory care programming is tailored to meet the unique needs of our memory care residents.
Transportation arrangements are made for both medical and non-medical purposes, including transportation to doctors' appointments. At Mountain Park Memory Care Community, residents can enjoy a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and hospitals make our location convenient for our residents and their families.
Mountain Park Memory Care Community is located at 13600 South West 122 Avenue, Clackamas, OR 97015 in Clackamas County, Oregon
The features at Mountain Park Memory Care Community are specifically designed to address the unique needs of residents with dementia or Alzheimer's disease, ensuring comprehensive support and enhancing their quality of life. Assistance with dressing and bathing promotes personal dignity while helping residents maintain their daily routines. Medication management ensures that residents receive the appropriate medications at the right times, minimizing health risks associated with forgetfulness. Meal preparation and service cater to dietary needs, encouraging nutrition and social interaction during dining. Transportation arrangements facilitate access to medical appointments, thereby ensuring continuity of care through coordination with healthcare providers. Activities of daily living assistance supports independence, while 24-hour supervision offers safety and reassurance for both residents and their families. Programs focused on mental wellness and specialized memory care programming engage cognitive functions, promoting mental stimulation tailored to varying levels of impairment. Collectively, these services create a nurturing environment conducive to both physical well-being and emotional support for individuals navigating the challenges of memory loss.
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Exploring the Power of Reminiscence Therapy for Individuals With Dementia
Reminiscence therapy helps individuals with dementia recall past memories through structured discussions and meaningful objects, enhancing mood, relationships, and sense of identity while celebrating their lives. It can be practiced in formal settings or at home, requiring sensitivity to personal histories and cultural backgrounds.
An In-Depth Look at Reminiscence Therapy in Dementia Care
Reminiscence therapy is a structured method for older adults, especially those with dementia, to share life stories using prompts and sensory cues, fostering emotional well-being, social engagement, and self-identity. It aims to improve quality of life by enhancing interpersonal connections and cognitive stimulation while requiring careful facilitation to avoid distressing memories.
Dementia-Related Hallucinations: Causes, Experiences, and Practical Approaches
Dementia, particularly Lewy body dementia, often involves hallucinations that can significantly distress both patients and caregivers due to disruptions in sensory processing and neurotransmitter imbalances. Effective management includes compassionate communication, environmental adjustments, and a multidisciplinary approach to care while addressing the emotional needs of caregivers.
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