Wake Assisted Living Memory Care

Pros

• The staff at Wake Assisted Living are extremely caring and friendly, creating a warm and inviting atmosphere for residents.
• Residents are well cared for and appear happy, with many forming friendships easily in the community.
• The facility is clean and well-maintained, offering a pleasant environment for both residents and visiting families.
• Wake Assisted Living has attentive staff who go above and beyond to ensure the well-being of the residents, providing excellent care even during challenging times like the pandemic.
• Families appreciate the value offered by Wake Assisted Living, especially considering their acceptance of Medicaid and lower overall monthly fees compared to other facilities in the area.
• Many reviews highlight how compassionate and dedicated the front-line staff are, making a positive impact on the lives of residents.
• The Activities Director is recognized for keeping residents engaged and active, contributing to their overall happiness.

Cons

• The facility suffers from a lack of sufficient staff, leading to concerns about the care residents receive.
• There is a high turnover rate among staff and residents, which raises worries about the overall stability of care.
• Some family members reported poor communication with the facility, particularly regarding timely updates or responses.
• A negative experience was reported regarding an unsafe room transfer that resulted in an accident for one resident, along with inadequate documentation and notification of the incident.
• During a hospital stay after an accident, no staff members reached out to check on the resident's well-being.
• One reviewer felt uncomfortable with the demeanor of the staff during their tour, which contributed to their decision not to pursue residency there.
• There are concerns that residents who cannot speak for themselves may be overlooked in terms of care due to staffing issues.

Review

Wake Assisted Living has garnered a mix of reviews, reflecting both positive experiences and concerns from families who have entrusted their loved ones to the facility. Many families reported that they felt welcomed and appreciated during their tours, noting the clean environment and inviting atmosphere. Reviewers highlighted the attentiveness of the staff, with descriptions of them as friendly, caring, and genuinely invested in the well-being of residents. The facility provides a home-like quality where residents are treated like family, fostering strong bonds between staff and those in their care.

For some families, Wake Assisted Living stood out for its compassion during difficult times. One reviewer shared their appreciation after their father contracted COVID-19 shortly after moving in. They commended the staff for being supportive throughout this challenging period, emphasizing that they believed he would have received better attention than at his previous facility—one that was significantly more expensive. This sentiment echoed throughout several reviews; many expressed confidence in the level of care provided by Wake Assisted Living despite its older facilities and primarily Medicaid-based operations.

However, not all experiences were entirely positive. Some reviewers raised concerns about communication between the staff and families, particularly regarding timely updates on resident well-being. Delays in returning calls or keeping family members informed about incidents were noted as areas needing improvement. Additionally, there were mentions of high turnover rates among administrative staff which contributed to organizational challenges within the facility. Despite these issues, many still felt that direct interactions with nurses and aides were generally positive—marked by genuine care for residents.

The cleanliness and maintenance of Wake Assisted Living also received commendations from multiple reviewers who remarked on how tidy both rooms and common areas remained. While some pointed out that furniture was old-fashioned or aesthetically unimpressive, they valued functionality over aesthetics—particularly in environments designed for individuals with memory issues. The layout was described as easy to navigate for those suffering from dementia or Alzheimer’s disease.

Nonetheless, there are cautionary tales from those advocating for increased scrutiny before placing a loved one in a facility like Wake Assisted Living. One review recounted tragic events following an accident involving a resident where communication failures compounded the situation—a lack of documentation regarding the incident was particularly alarming to this family member who felt blindsided by how they learned about their loved one's fall only after emergency services had arrived days later.

Though reviewing experiences may vary widely—from heartfelt recommendations based on sincere gratitude towards attentive caregiving to warnings prompted by distressing situations—the overarching theme remains: families should consider various factors based on individual needs when evaluating assisted living options. For those seeking a community with friendly interactions among staff and residents while acknowledging potential shortcomings in administrative logistics and communication protocols, Wake Assisted Living presents itself as a mixed bag deserving careful consideration based on personal circumstances and expectations.

Located in Raleigh, North Carolina, this area offers a variety of healthcare options including Alliance Medical Ministry and WakeMed Health & Hospitals for convenient medical care. With a selection of pharmacies such as Walgreens and CVS nearby, access to prescription medications is readily available. There are also several dining options ranging from fast food to more upscale restaurants like Brewery Bhavana. For leisure activities, residents can enjoy parks like Chavis Park and Marsh Creek Park, as well as cultural experiences at venues like Alamo Drafthouse Raleigh. Additionally, the presence of places of worship such as Beacon Baptist Church provides spiritual support for those seeking a sense of community. Overall, this neighborhood offers a mix of amenities and services that cater to the needs of seniors considering senior living in the area.

Physicians

• Alliance Medical Ministry (0.3 miles)
• Family Medical Associates of Raleigh (3.7 miles)
• Wake Radiology Diagnostic Imaging (4.3 miles)
• Duke Primary Care Knightdale (4.3 miles)
• Knightdale Family Medicine (5.5 miles)
• Rajendra L Nigalye (6.2 miles)
• Midtown Dermatology (6.3 miles)

Hospitals

• WakeMed Health & Hospitals (0.5 miles)
• WakeMed Heart Center (0.5 miles)
• Duke Raleigh Hospital (3.8 miles)
• Wakemed Garner Healthplex (5.4 miles)
• UNC Specialty Women's Center at Rex (6.9 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4 miles)
• Walmart Pharmacy (4.2 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.7 miles)
• Walgreens (4.8 miles)

Theaters

• Alamo Drafthouse Raleigh (0.8 miles)

Restaurants

• Cook Out (1.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.4 miles)
• Woody's At City Market (2.6 miles)
• Brewery Bhavana (2.6 miles)
• The Morning Times (2.7 miles)
• Waffle House (2.7 miles)
• Flying Saucer Draught Emporium (3 miles)

Parks

• Chavis Park (2.2 miles)
• Biltmore Hills Park (2.9 miles)
• Marsh Creek Park (3.3 miles)
• Dorothea Dix Park (3.8 miles)
• Eastgate Park (4.6 miles)
• Carolina Pines Dog Park (4.7 miles)
• Buffaloe Road Athletic Park (5 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (4.1 miles)
• Starbucks (5.6 miles)
• Panera Bread (6.4 miles)
• Starbucks (8.4 miles)
• Starbucks (8.5 miles)

Places of Worship

• Beacon Baptist Church (2.3 miles)
• Gethsemane Lutheran Church (7.3 miles)

Transportation

• Enterprise Rent-A-Car (5.4 miles)