Sunnybrook Rehabilitation Center

Pros

• A few leadership members at the facility were noted to be kind and supportive.
• Some nurses displayed compassion, and their dedication is appreciated.
• The opportunity for physical therapy exists, though it may not always be utilized effectively.
• The facility provides a space for rehabilitation during a challenging time.
• Families express gratitude for any positive interactions with staff amidst the overall concerns shared in the reviews.

Cons

• The facility is dirty, run down, and depressing, with a terrible odor throughout.
• Staff members are uncooperative and show little concern for patients' well-being.
• Patients are left unattended for long periods, often waiting for assistance that never comes.
• The food served is gross and lacks nutritional value.
• There are no activities or social events to engage patients; they seem to languish in their rooms or hallways.
• The staff provides incomplete and unsafe discharge instructions, putting patients at risk.
• Patients have reported being verbally abused or treated roughly by aides during care.
• Communication from staff about patient conditions is inadequate, leading to confusion and frustration for families.
• Facilities and equipment are outdated and poorly maintained, contributing to a negative environment for recovery.
• Some patients appear unresponsive and ignored, suggesting neglect in care provided by the staff.

Review

The reviews for Sunnybrook Rehabilitation Center paint a harrowing picture of a facility that has fallen far short of acceptable standards for patient care and safety. Many families have expressed deep regret about their loved ones being sent to this center, with multiple accounts highlighting significant issues regarding cleanliness, staff behavior, and overall patient treatment. The culmination of these experiences raises serious concerns for anyone considering this facility for rehabilitation or care.

One of the most alarming themes in these reviews is the neglect experienced by patients, particularly those who are incontinent. Several reviewers detailed instances where staff instructed patients to wait until it was convenient for them to be cleaned up after soiling themselves. This not only speaks to an utter disregard for dignity but also poses serious health risks due to prolonged exposure to moisture and waste. A family member recounted their father's experience post-dialysis, where he was left waiting in a soiled diaper until he attempted to transfer himself to his bed—resulting in a dangerous fall. Such accounts indicate that staffing levels may be dangerously low, compromising both the safety and well-being of patients.

Additionally, complaints regarding lack of adequate discharge instructions demonstrate systemic failures within the facility’s operational protocols. One review noted that a patient was discharged with a stage 2 pressure ulcer without any guidance on how to care for it or access to necessary supplies like wound dressings. This not only highlights negligence in patient care but creates an unsafe environment when patients leave without proper instructions on managing their health needs.

Isolation protocols during the COVID-19 pandemic further exacerbated issues at Sunnybrook Rehabilitation Center. Families were unable to visit their loved ones, limiting oversight and communication. In one instance, a daughter noted her mother's decline from being alert and communicative before entering the facility to becoming increasingly unresponsive within days. The absence of familial support appeared exploited as staff became less accountable for their actions or lack thereof towards patients' needs.

Harrowing testimony continued as another family described how their COVID-free mother tested positive just before discharge—a situation they felt could have been avoided with proper precautions taken by the staff. Reports emerged detailing recurring COVID outbreaks within the facility alongside claims that communication with families was poor or non-existent—adding layers of distress when loved ones were denied contact even amidst escalating health concerns.

Further compounding these grievances is an environment characterized by uncleanliness and poor maintenance throughout the institution itself. Reviews depicted dirty facilities with outdated equipment alongside reports that food served lacked nutritional value; this paints a dismal picture not only of the physical surroundings but also reflects poorly on management's commitment toward providing basic quality care.

In summary, the collective voices from these reviews convey profound dissatisfaction with Sunnybrook Rehabilitation Center ranging from inadequate staffing levels and substandard patient treatment protocols to overall neglect in basic hygiene practices—all contributing factors which potentially jeopardize patients’ health outcomes and dignity during recovery processes. Families searching for suitable care options should heed these cautionary tales carefully before entrusting their loved ones into such hands—profoundly urging prospective clients: think long and hard before making your choice about where your loved one will undergo rehabilitation or recuperation.

This part of Raleigh, North Carolina is a convenient and accessible area with a variety of amenities nearby. There are several hospitals and pharmacies within close proximity, offering easy access to medical care. Additionally, there are numerous physicians' offices in the area for primary care needs. For leisure activities, there are theaters, cafes, restaurants, and parks to enjoy. The transportation options in the area include car rental services for added convenience. Overall, this neighborhood provides a well-rounded lifestyle with essential services and recreational opportunities within a short distance, making it a suitable choice for senior living.

Hospitals

• WakeMed Health & Hospitals (0.2 miles)
• WakeMed Heart Center (0.3 miles)
• Duke Raleigh Hospital (3.5 miles)
• Wakemed Garner Healthplex (6 miles)
• UNC Specialty Women's Center at Rex (7 miles)

Pharmacies

• Walgreens (0.3 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.7 miles)
• Walmart Pharmacy (3.8 miles)
• Knightdale Pharmacy (4.3 miles)
• CVS Pharmacy (4.7 miles)
• Walgreens (5.1 miles)

Physicians

• Alliance Medical Ministry (0.5 miles)
• Family Medical Associates of Raleigh (3.3 miles)
• Duke Primary Care Knightdale (3.8 miles)
• Wake Radiology Diagnostic Imaging (4.1 miles)
• Knightdale Family Medicine (5 miles)
• Rajendra L Nigalye (5.8 miles)
• Midtown Dermatology (6 miles)

Theaters

• Alamo Drafthouse Raleigh (1.3 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (4.4 miles)
• Panera Bread (5.8 miles)
• Starbucks (6.1 miles)
• Starbucks (8.3 miles)
• Starbucks (8.3 miles)

Places of Worship

• Beacon Baptist Church (1.6 miles)
• Gethsemane Lutheran Church (6.9 miles)

Restaurants

• Bojangles' Famous Chicken 'n Biscuits (1.7 miles)
• Cook Out (2.2 miles)
• Waffle House (2.3 miles)
• Buffalo Brothers Pizza & Wing (2.6 miles)
• Brass Tap & Billiards (2.7 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.8 miles)
• Golden Corral (2.8 miles)

Parks

• Marsh Creek Park (2.7 miles)
• Chavis Park (2.8 miles)
• Biltmore Hills Park (3.6 miles)
• Dorothea Dix Park (4.2 miles)
• Buffaloe Road Athletic Park (4.3 miles)
• Eastgate Park (4.3 miles)
• Carolina Pines Dog Park (5.3 miles)

Transportation

• Enterprise Rent-A-Car (4.8 miles)