Medford Multicare Center For Living in Medford, NY
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3115 Horseblock Road, Medford, NY 11763
For more information about senior living options: (844) 490-3973
Medford Multicare is consistently described as an exceptional facility with caring, attentive staff. The rehab team is outstanding and helps residents regain mobility and independence. The nurses, CNAs, and aides are warm, patient, and genuinely dedicated to residents' well-being. The facility itself is clean, modern, and well maintained. The recreation program is engaging, enjoyable, and keeps residents connected and active. The social work team is compassionate, communicative, and supportive to families. Families report feeling welcomed, informed, and confident in the care provided.
One reviewer describes the facility as disgusting and accuses staff of lying to keep a patient longer for insurance money. They claim the dementia unit is severely understaffed, with burnt-out workers and others who spend time on their phones. The place is characterized as a warehouse for the elderly and disabled, with neglectful and unsanitary conditions. They state that care is unresponsive, with call bells ignored for long periods and bedpans left unattended. The meals are described as terrible, with tasteless food and a stark dining environment. Multiple accounts allege neglect and denial of basic medical care, including delayed responses and poor communication. The facility is said to be dirty, with stained sheets and lingering odors mentioned by reviewers. It's labeled the worst rehab/nursing home on Long Island by several reviewers. There are serious accusations of elder abuse and medical mismanagement, including wrong medications and unsafe practices.Medford Multicare Center For Living is best suited for families seeking strong rehabilitation and a compassionate, socially engaging environment for a loved one who expects attentive therapy, clear communication, and a hopeful path back to independence. The facility earns its strongest marks in the rehab arena: a professional, patient rehab team that consistently helps residents regain mobility, along with skilled nursing and CNAs who are praised for their warmth and steadiness. Cleanliness, modern interiors, and a recreation program that keeps residents active and connected are consistently highlighted as meaningful advantages. For short-term rehab after surgery or injury, and for families who want visible progress, Medford Multicare often delivers results that make the stay worthwhile.
Those considering alternatives should focus on two realities that come up in the reviews: day-to-day consistency and specialized needs. Families looking for highly reliable, instantaneous response to call bells, minimum delays in basic care, or very specialized dementia supervision may want to compare options with stronger staffing ratios and more predictable daily operations. The dementia unit, in particular, is cited by some reviewers as an area where oversight and staffing can become uneven, and a few families describe experiences that feel insufficiently responsive. Additionally, anyone prioritizing dining quality and a quieter atmosphere may wish to explore other facilities where culinary service and pace of life more closely align with those preferences. In short, those whose priority is fortress-level consistency and a uniform daily experience should scrutinize alternatives as part of the decision.
The favorable side of the ledger heavily weighs on the facility's core strengths. The rehab team is repeatedly described as outstanding, with therapists who are knowledgeable, encouraging, and capable of moving residents toward meaningful goals - often within a short window of time. Families consistently point to the nursing staff and aides as warm, attentive, and dedicated, with many names and stories of individual care that translate into tangible improvements. The recreation staff earns raves for keeping residents engaged and buoyed by meaningful activities, while social workers are praised for coordinating care plans, translating complex needs into actionable steps, and maintaining open lines of communication with families. Together, these elements create a recovery-focused culture that can offset the anxiety of being away from home and accelerate progress.
Yet the cons echoed in the reviews cannot be ignored. A subset of families reports serious concerns about staffing reality on the floor, with complaints about wait times and the ability to meet basic needs promptly. Some reviewers describe inconsistent food quality and dining experiences, and others reference past safety or management issues that linger in the memory of the facility's reputation. While many statements reflect improved operations and personal experiences that were life-changing for individual residents, these darker anecdotes underscore the risk that a facility with a large footprint may present variability in daily care. For families weighing long-term care, these potential gaps in daily responsiveness and routine consistency demand careful probing during tours and conversations with staff leadership.
The practical path forward is clear: conduct a thorough, firsthand evaluation before deciding. Request a face-to-face meeting with the rehab director and head of nursing to discuss shift-by-shift staffing ratios, call-light response times, and any plans to address past concerns. Tour the dementia unit specifically and ask for current metrics on staff presence and patient outcomes, as well as named points of contact for families. Speak with the social work team about discharge planning, transportation arrangements, and post-acute care coordination. Taste the dining options, observe how meals are served, and meet with the recreation director to understand how activities align with your loved one's interests. A candid discussion about expectations and a careful review of a current care plan will reveal how well Medford Multicare can match the exact needs.
In the end, Medford Multicare Center For Living offers a compelling value for families prioritizing robust rehab, attentive nursing care, and an active, supportive community. It stands out for the quality of its therapy teams, the consistency of its compassionate staff, and the overall environment that promotes recovery and dignity. The decision hinges on whether the priority is rapid, goal-oriented rehabilitation and a vibrant daily life, or unwavering daily consistency and highly predictable operations. For the right resident and the right family, this facility can be an excellent choice; for others, it warrants a careful compare-and-contrast process with alternatives that may offer stronger reassurance on staffing stability and day-to-day care.
320 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Medford Multicare Center For Living in Medford, NY is a skilled nursing facility that provides comprehensive care and amenities for its residents. The community offers a range of services to meet the individual needs of each resident, including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and specialized diets, including diabetes diets, are also provided.
Residents at this facility enjoy a variety of amenities designed to enhance their quality of life. There is a beauty salon on-site for regular grooming and pampering sessions. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation services are provided for scheduled trips and transportation to doctors' appointments. A computer center enables residents to stay connected with loved ones or engage in online activities. For socializing and relaxation, there is a dining room offering restaurant-style meals prepared by the facility's staff. There is also a gaming room for recreational activities.
The Medford Multicare Center For Living has various spaces dedicated to wellness and outdoor enjoyment. A fitness room allows residents to engage in physical exercise routines tailored to their abilities. The community features a garden where residents can spend time outdoors surrounded by nature. Wi-Fi/high-speed internet access is available throughout the premises for residents who wish to stay connected digitally.
In terms of care coordination and support, the facility offers move-in coordination services to ensure a smooth transition for new residents. Housekeeping services are provided regularly to maintain cleanliness and hygiene. Private bathrooms provide convenience and privacy.
To foster mental well-being, the center offers a mental wellness program specifically designed for its residents' needs. Concierge services are available to assist with any additional requests or concerns.
There are plenty of nearby amenities that make this assisted living community convenient for both residents and their visitors. Two cafes, twelve pharmacies, seven physicians' offices, eleven restaurants, four transportation options, one theater, and one hospital are located in close proximity to the facility.
Overall, the Medford Multicare Center For Living offers a comprehensive range of care services and amenities to ensure the comfort, well-being, and engagement of its residents.
Medford Multicare Center For Living is located at 3115 Horseblock Road, Medford, NY 11763 in Suffolk County, New York
Medford Multicare Center for Living offers a range of specialized features that significantly enhance the quality of care for residents experiencing memory-related challenges. Assistance with dressing and bathing ensures personal hygiene and comfort, promoting dignity while helping residents maintain a sense of identity. Medication management is critical in preventing missed doses and managing complex regimens, thereby supporting cognitive function and overall health. Meal preparation and service cater to nutritional needs, fostering physical well-being which can positively impact mood and cognition. Assistance with activities of daily living helps residents engage in routines that are familiar, contributing to their sense of stability. Moreover, assistance with transfers provides safety and mobility support, reducing the risk of falls--an essential consideration for those with memory impairments. The availability of 24-hour supervision guarantees that skilled staff are always on hand to respond to any needs or emergencies promptly. Finally, the mental wellness program actively promotes cognitive engagement through tailored activities that stimulate memory recall and social interaction, essential components in enhancing the quality of life for individuals facing dementia or Alzheimer's disease.
Medford Multicare Center For Living on seniors.fyi includes 14 photos including images showing interior, bedroom, exercise equipment, dining, decor, building, architecture, landscaping, and more.
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Interior
Decor
Building
Architecture
Bedroom
Dining
Lighting
Fireplace
Bathroom
Exercise Equipment
Office
Gym
Healthcare
