Medford Multicare Center For Living

Pros

• The staff at Medford Multicare Center is described as exceptionally friendly and helpful, providing a warm and caring environment for residents.
• Many reviews highlight the good medical facilities available, noting that the nursing staff and therapists are concerned and compassionate in their care.
• The recreational activities offered, including games and arts and crafts, are appreciated for brightening residents' days and fostering engagement.
• The facility is noted to be clean and relatively easy to navigate, contributing to a positive overall experience.
• Some reviewers express satisfaction with the food quality, stating that their appetites were satisfied after meals.
• Residents benefit from access to various services including dental care, eye exams, and salon treatments, enhancing their overall well-being.

Cons

• The dementia unit is understaffed, and the good workers are burnt out while others neglect their duties.
• There were complaints of residents being locked in wheelchairs in dirty diapers, indicating a lack of timely assistance from staff.
• A fall went unreported on discharge papers, leading to a subsequent hospitalization, which raises concerns about the facility's accountability and care.
• The food served at the facility is frequently criticized as being subpar or bad.
• Neglect and inadequate medical care have been reported, with some residents not receiving basic medical attention needed for their survival.
• Visitors felt discouraged from coming at certain times to avoid witnessing potential neglect during visits.
• Patients often experience delays in receiving care due to staff shortages and burnout among employees.
• Communication barriers exist as there are no phones in resident rooms and cell service is poor, making it difficult for family members to stay connected with loved ones.

Review

Medford Multicare Center has garnered a variety of reviews from families and individuals who have experienced its services, revealing a stark contrast in perceptions. While some praise the facility for its friendly staff and decent medical care, others express deep concern over neglect, inadequate staffing, and poor food quality. This dichotomy paints a complex picture of the center's operations and overall quality of care.

Several reviewers commend the Medford Multicare Center for its cleanliness, friendly staff, and the range of medical services provided. Patients have access to a variety of healthcare professionals including doctors, nurses, dentists, and even recreational coordinators who organize activities like bingo or arts and crafts sessions. For some residents, these activities serve as bright spots amidst other challenges they face in long-term care settings. In particular, family members noted that their loved ones received attentive care from nurses and aides who were described as compassionate despite being stretched thin by long hours—many reportedly working 15-16 hour shifts. Some families remarked on how their relatives seemed to thrive socially within this environment.

Conversely, other reviews highlight troubling incidents related to patient care that cannot be overlooked. A particularly alarming account describes incidents of neglect within the dementia unit. One reviewer shared frustrations about understaffing leading to burnout among capable employees while unproductive staff members seemed disengaged from their responsibilities. Reports of residents being confined to wheelchairs for extended periods without appropriate assistance further exacerbate concerns about the level of attention patients receive at critical moments during their stay.

Food quality also emerged as a contentious topic among reviewers. While one individual expressed satisfaction with meals during their stay at Medford Multicare Center, several others flatly criticized the food as "bad." The discrepancy in opinions indicates varying standards or expectations regarding nutritional offerings in nursing homes—a factor that can significantly impact quality of life for residents. Complaints about bland or unappetizing meals reflect broader issues about the importance of proper nutrition in maintaining health for older adults.

The administrative practices at Medford Multicare Center also came under scrutiny in certain reviews. One account details an experience where a patient was abruptly informed that insurance would no longer cover their stay after it was reported they required long-term care rather than skilled nursing—a decision attributed to financial motivations rather than genuine assessment of patient needs. Such instances raise questions about transparency and advocacy within the facility's administrative processes.

Furthermore, serious allegations concerning medical negligence surfaced from multiple families who recalled distressing experiences involving unmet medical needs or lack of adequate communication regarding health status updates—a pressing concern during post-operative recovery phases or rehabilitation programs. This aspect is compounded by practical issues such as limited means for patients to communicate with family members due to inadequate phone access within resident rooms.

In conclusion, while Medford Multicare Center presents itself as a facility equipped with essential services aimed at caring for seniors—including recreational activities and competent medical teams—the starkly polarized nature of firsthand accounts suggests significant room for improvement in areas such as staffing levels, food service management, patient communication protocols, and overall accountability for patient care outcomes. Families considering this center must weigh these diverse perspectives carefully before making decisions regarding their loved ones' welfare amid an increasingly scrutinized landscape of eldercare facilities.

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)
• Prescription Centre & Surgicals (3.3 miles)
• Walgreens (3.8 miles)
• CVS Pharmacy (3.9 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (4.2 miles)
• Bellport General (5.4 miles)
• Starbucks (7.8 miles)

Restaurants

• Applebee's (1.8 miles)
• McDonald's (1.8 miles)
• Taco Bell (1.9 miles)
• Wendy's (2 miles)
• Popei's Clam Bar (3.2 miles)
• Chili's Grill & Bar (3.8 miles)
• Taco Bell (3.9 miles)

Transportation

• Suffolk Transportation Coram (3.1 miles)
• LIRR - Yaphank Station (3.6 miles)
• Bellport Railroad Station (4.3 miles)
• Patchogue Lirr Station (4.8 miles)
• TSA Security Check Point (6.3 miles)
• Long Island MacArthur Airport (ISP) (6.4 miles)
• Baggage Claim (6.4 miles)

Hospitals

• Long Island Community Hospital (3.2 miles)

Physicians

• Advanced Orthopedics (3.2 miles)
• SightMD (3.7 miles)
• Robyn LaBarca (4.1 miles)
• Stony Brook Advanced Pediatric Care (4.2 miles)
• South Shore Neurologic Associates (4.2 miles)
• Medihealth Realty (4.4 miles)
• Stony Brook Extended Care (5 miles)

Theaters

• Island 16 Cinema de Lux (3.8 miles)
• Regal Ronkonkoma (5.7 miles)

Parks

• Selden Dog Park (5.4 miles)
• Shorefront Park (5.5 miles)
• Heritage Park (7.5 miles)