Medford Multicare Center For Living in Medford, NY
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Information last verified:
3115 Horseblock Road, Medford, NY 11763
For more information about senior living options: (844) 490-3973
The rehab team was absolutely phenomenal and helped residents walk again. The facility is spacious, clean, and comfortable with modern equipment. The staff are warm, caring, and professional. The recreation team is beyond amazing and keeps residents engaged. Medford Multicare is a great facility and people would definitely come back. The therapy team is knowledgeable, patient, and consistently focused on residents' goals. The social work team is compassionate, communicative, and supportive to families. The building and campus feel welcoming and well maintained. The nursing and CNA staff go above and beyond to ensure residents are comfortable and well cared for. Medford Multicare is highly recommended by many families; it’s a top choice for rehab and care.
The facility is disgusting, and staff are accused of lying to extend stays for insurance money. It is described as the most horrible nursing home on Long Island. The staff do not have a clue and do not care about patients. Aides wait over an hour for a bedpan because they are lazy. The assistant director cannot be bothered to call back the family. The neglect at this facility is egregious and basic medical care is denied. There are no phones in the rooms and cell service is nonexistent. The food is terrible and the showers are lukewarm. The dementia unit is severely understaffed and understaffing leads to neglect; nurses do not follow medication orders. The place should not exist and should be shut down.Medford Multicare Center For Living is best suited for seniors who enter with a clear rehabilitation goal: regain strength, recover from surgery or injury, or stabilize health through a therapy-driven program. The setting lends itself to those who prize a warm, engaging culture alongside a robust, therapist-led path back to independence. The facility’s hotel-like ambience, cleanliness, and organized environment make a meaningful difference for families seeking comfort and predictability during recovery. But this is not a one-size-fits-all option. For residents needing intensive dementia supervision, complex end-of-life care, or consistent, around-the-clock safety oversight, alternatives may be wiser. A thread running through the reviews is that past concerns about staffing consistency and care quality do exist, which matters for high-risk cases or families wary of variability. Those factors require a careful, individualized assessment before committing.
On the strength side, the rehab program stands out as the facility’s core asset. The therapists are described as expert, patient, and relentlessly focused on getting residents walking again and back to daily functioning. Nursing and CNA teams are repeatedly praised for attentiveness, compassion, and professionalism, creating a credible pathway to meaningful recovery. The recreation team adds real value too, offering engaging activities that lift mood and foster social connection, an often-overlooked ingredient in successful rehab stays. The social-work cadre tends to be regarded as approachable and thorough, helping families navigate discharge planning and coordination. The environment itself reinforces the positive momentum: clean, well-maintained spaces, modern therapy rooms, and a setting that feels welcoming rather than clinical. Collectively, these strengths translate into measurable progress and a reinvigorated sense of independence for many residents.
Yet, amid these strengths, a less flattering cadence appears in a notable portion of reviews. A minority report staffing gaps and inconsistent responsiveness, with residents waiting for assistance or for bedpan care and families waiting for explanations. Some accounts allege past safety and care lapses, including accusations and investigations tied to elder care practices, plus complaints about dining quality and administrative communication. A few patients’ families describe delayed treatments, discharge missteps, and other issues that can escalate stress for everyone involved. While these voices do not define the entire experience, they underscore real variability by shift, unit, and individual staff. For those evaluating Medford Multicare Center For Living, the risk calculus must include the possibility of uneven day-to-day care alongside the consistently praised rehab and support teams.
Despite the potential drawbacks, the center’s core competencies carry significant weight in decision-making. When therapy teams are cohesive and proactive, they create a durable backbone for recovery, which can offset episodic friction in other areas. Families repeatedly highlight ongoing, transparent communication and the sense that care plans are tailored to individual needs. The availability of a strong social-work presence, attentive nurses, and a broad range of supportive services helps families feel informed and involved throughout the journey. The key question becomes whether current staffing levels and continuity of care can be maintained consistently for the resident’s anticipated length of stay and time of day. If so, the rehab-centric model at Medford Multicare Center For Living delivers a compelling path back to independence and daily life.
For families choosing Medford, a disciplined, hands-on approach to due diligence is essential. A practical decision plan starts with a face-to-face tour and direct conversations with the therapy team and social workers. Observe a therapy session to gauge pacing, encouragement, and how personal goals are translated into concrete exercises. Review discharge planning processes, insurance coordination, and transportation options, as these elements strongly influence the transition from facility to home. In addition, probe food quality and dining service, and verify dementia-care capabilities if cognitive impairment is part of the plan. Seek out a consistent point person, a concierge, social worker, or nurse, who can provide regular updates and guide the family through the care continuum. Concrete information about staffing ratios, weekend coverage, and response times helps ensure expectations align with reality.
In the end, Medford Multicare Center For Living represents a solid choice for seniors whose priorities center on high-caliber rehabilitation, a compassionate care ethos, and a comfortable, well-run environment. The volume and tenor of reviews suggest that when the therapy and nursing teams are operating smoothly, residents experience meaningful gains and families feel confident in the care provided. However, for families whose primary concern is unwavering long-term safety oversight, consistent staffing across all shifts, or specialized dementia care with rigid supervision, alternatives may offer more predictable consistency. Weigh the rehab strengths against the cautionary notes, and let a targeted tour, frank questions, and a clear discharge plan determine the fit. When matched to the right resident, one who benefits from intensive rehab, strong staff engagement, and a supportive milieu, Medford Multicare Center For Living can be the decisive catalyst that turns a challenging recovery into a successful return to home and community.
320 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Island - MacArthur (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Medford Multicare Center For Living in Medford, NY is a skilled nursing facility that provides comprehensive care and amenities for its residents. The community offers a range of services to meet the individual needs of each resident, including 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and specialized diets, including diabetes diets, are also provided.
Residents at this facility enjoy a variety of amenities designed to enhance their quality of life. There is a beauty salon on-site for regular grooming and pampering sessions. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation services are provided for scheduled trips and transportation to doctors' appointments. A computer center enables residents to stay connected with loved ones or engage in online activities. For socializing and relaxation, there is a dining room offering restaurant-style meals prepared by the facility's staff. There is also a gaming room for recreational activities.
The Medford Multicare Center For Living has various spaces dedicated to wellness and outdoor enjoyment. A fitness room allows residents to engage in physical exercise routines tailored to their abilities. The community features a garden where residents can spend time outdoors surrounded by nature. Wi-Fi/high-speed internet access is available throughout the premises for residents who wish to stay connected digitally.
In terms of care coordination and support, the facility offers move-in coordination services to ensure a smooth transition for new residents. Housekeeping services are provided regularly to maintain cleanliness and hygiene. Private bathrooms provide convenience and privacy.
To foster mental well-being, the center offers a mental wellness program specifically designed for its residents' needs. Concierge services are available to assist with any additional requests or concerns.
There are plenty of nearby amenities that make this assisted living community convenient for both residents and their visitors. Two cafes, twelve pharmacies, seven physicians' offices, eleven restaurants, four transportation options, one theater, and one hospital are located in close proximity to the facility.
Overall, the Medford Multicare Center For Living offers a comprehensive range of care services and amenities to ensure the comfort, well-being, and engagement of its residents.
Medford Multicare Center For Living is located at 3115 Horseblock Road, Medford, NY 11763 in Suffolk County, New York
Medford Multicare Center for Living offers a range of specialized features that significantly enhance the quality of care for residents experiencing memory-related challenges. Assistance with dressing and bathing ensures personal hygiene and comfort, promoting dignity while helping residents maintain a sense of identity. Medication management is critical in preventing missed doses and managing complex regimens, thereby supporting cognitive function and overall health. Meal preparation and service cater to nutritional needs, fostering physical well-being which can positively impact mood and cognition. Assistance with activities of daily living helps residents engage in routines that are familiar, contributing to their sense of stability. Moreover, assistance with transfers provides safety and mobility support, reducing the risk of falls--an essential consideration for those with memory impairments. The availability of 24-hour supervision guarantees that skilled staff are always on hand to respond to any needs or emergencies promptly. Finally, the mental wellness program actively promotes cognitive engagement through tailored activities that stimulate memory recall and social interaction, essential components in enhancing the quality of life for individuals facing dementia or Alzheimer's disease.
Medford Multicare Center For Living on seniors.fyi includes 14 photos including images showing interior, bedroom, exercise equipment, dining, decor, building, architecture, landscaping, and more.
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Bedroom
Dining
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Fireplace
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Exercise Equipment
Office
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