Prelude Homes & Services
Save10020 Raleigh Road, Woodbury, MN 55129
For more information about senior living options: (844) 490-3973
At Prelude Homes & Services, the monthly costs for living accommodations reflect a commitment to quality care and personalized support. For instance, the semi-private rooms are priced at $5,700, positioning them above the average rates in Washington County at $4,649 and significantly higher than the state average of $4,051. Similarly, studio apartments are offered at $5,900, which again exceeds both local and state benchmarks - Washington County's average being $4,066 and Minnesota's overall average standing at $3,617. While these rates may be higher than those of surrounding areas, they correspond to the elevated level of service and amenities provided by Prelude Homes & Services, ensuring residents receive exceptional care tailored to their needs.
| Floor plans | Prelude Homes & Services | Washington County | Minnesota |
|---|---|---|---|
| Semi-Private | $5,700 | $4,649 | $4,051 |
| Studio | $5,900 | $4,066 | $3,617 |
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Prelude Homes and Services in Woodbury presents itself in many ways through the voices of families who have lived experiences with the campus and its staff. For many, it is described as a smaller, home-like memory care community that feels brand new, with cottages and a private outdoor patio that invites residents to tend flowers and enjoy the fresh air. Families repeatedly remark on a sense of warmth and welcome, a setting that seems well suited to those who prefer a quieter, more intimate atmosphere rather than a large, impersonal campus. The environment is often portrayed as faith-centered, with regular spiritual gatherings and people who express gratitude for the role faith plays in daily life.
A large portion of the testimonials focus on the people who make the day-to-day life possible. The caregivers, nursing staff, maintenance crews, kitchen staff, and administrative teams are frequently highlighted as dedicated and caring. Several reviewers emphasize that the staff "have a genuine heart to be there," describing caregivers who are kind and attentive even during tough shifts. When concerns arise, many families feel listened to and see issues addressed promptly, which helps sustain trust during a difficult time. Names such as Angie (assisting with move-ins), Pastor Steve (spiritual guidance and more), Valerie (activities and engagement), and Carrie (meals) appear repeatedly as touchpoints that contribute to a positive impression of the community's culture and operations.
The caregiving experience, in particular, is often framed as thorough and compassionate. Families recount that residents receive attentive, compassionate care across physical, psychological, and spiritual dimensions. For some, the smaller setting means staff can be more attentive, and the daily routine - calendar updates, creative activity options, family communication - feels personal and structured. Several comments describe real improvements in residents' well-being: a mother thriving in a supported environment, a bed sore that healed after moving to the facility, and general observations of improved engagement with activities, meals, and social interaction. The presence of regular, meaningful activity and church services is repeatedly cited as a meaningful part of the resident experience.
Many reviewers express deep gratitude for the supportive and family-like atmosphere. Phrases like "treating us and our mom like family," "an honor to serve mom," and "they treated us with utmost dignity" recur across multiple accounts. The environment is portrayed as intimate enough to foster genuine relationships, with caregivers who know residents well and staff who take the time to check in, offer a foot massage, or sit with a resident to ensure comfort. The sense that Prelude is more than a place to live, but a community that honors faith, family, and personal history, comes through strongly in these accounts. For some families, this is exactly what they were seeking: a place where their loved one could thrive in a supportive, respectful, and faith-informed setting.
Despite the many positive stories, there are serious and vociferous concerns voiced by other families. A subset of reviewers describe experiences that contrast sharply with the favorable portraits. They report neglectful or delayed responses to emergencies, long wait times before contacting emergency services after a fall, and lapses in basic daily care such as brushing teeth or maintaining personal hygiene. Some accounts allege that residents' physical needs were not met promptly, and there are claims about handling of dentures and other personal items. In particular, a few reviewers call out specific staff or leadership figures - including a housing director - for purportedly misleading families, downplaying issues, or failing to uphold expected standards of care. These claims are presented by reviewers as serious safety and trust concerns within the facility's operation.
Additional criticisms touch on broader management and staffing issues. Several reviewers describe a culture that centers on money over resident well-being, with concerns about staff training, overtime practices, and benefits. Some claim that staff were not properly trained during the COVID period, that there is inconsistent communication with families, and that there may be regulatory or legal concerns raised by colleagues or external observers. The tone of these comments is urgent and cautionary, urging prospective families to gather as much information as possible, speak with multiple staff members, and verify care practices independently.
In some instances, reviewers who initially praised Prelude later shared more cautious - or negative - updates after real-life experiences shifted. One account described moving a loved one to a new facility after a troubling period, noting skepticism from the new location based on what was heard previously. These reflections underscore how diverse experiences can be within the same community and highlight the importance of prospective families gathering firsthand information, visiting in person, and asking direct questions about staffing levels, response times, care protocols, and the facility's approach to safety and quality assurance.
Overall, Prelude Homes and Services is depicted as a place with strong, heartfelt intentions and meaningful moments of care for many residents. The positive stories emphasize a family-like, faith-driven culture, close-knit interaction with caregivers, and an environment where residents can flourish with appropriate support and engaging activities. Yet the reviews also mark a considerable caveat: several families report serious concerns about safety, responsiveness, staff training, and management practices. For anyone considering Prelude, the breadth of experiences suggests a careful, balanced approach - visit in person, ask detailed questions about staffing and care plans, review any regulatory records, and speak with a cross-section of staff and families to determine whether this community aligns with their loved one's needs and their family's expectations.
Prelude Homes & Services in Woodbury, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features comfortable and spacious accommodations with bath tubs and wheelchair accessible showers for convenience and safety.
Residents can enjoy the convenience of having a beautician on-site for grooming and styling needs, as well as devotional services on-site for spiritual support. There are indoor and outdoor common areas where residents can socialize and engage in recreational activities.
For those in need of short-term stays or respite care, Prelude Homes & Services offers this option. Additionally, there is a swimming pool and hot tub on the premises for relaxation and enjoyment.
The community provides high acuity care for individuals with complex medical needs, as well as assistance with incontinence management and medication administration.
Meals are provided at Prelude Homes & Services, with options available for vegetarian residents. Devotional activities are also offered on-site to cater to the spiritual needs of residents.
In terms of proximity to essential amenities, there are two cafes, six parks, three pharmacies, ten physicians, twelve restaurants, three places of worship, one theater, and one hospital located nearby. This ensures that residents have access to necessary services and resources within a short distance from the community.
Overall, Prelude Homes & Services in Woodbury, MN offers a comprehensive assisted living experience with a variety of amenities and care services to support the well-being of its residents.
This part of Woodbury, Minnesota offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, as well as parks for outdoor recreation and relaxation. In terms of healthcare, there are multiple physician offices and hospitals in close proximity, providing easy access to medical services. Places of worship are also readily available for spiritual support and community engagement. When it comes to dining options, residents can choose from a selection of restaurants and cafes for meals or social gatherings. For entertainment, there is a movie theater within driving distance. Overall, this area provides a well-rounded environment for senior living with key amenities within reach.
At Prelude Homes & Services, the monthly costs for living accommodations reflect a commitment to quality care and personalized support. For instance, the semi-private rooms are priced at $5,700, positioning them above the average rates in Washington County at $4,649 and significantly higher than the state average of $4,051. Similarly, studio apartments are offered at $5,900, which again exceeds both local and state benchmarks - Washington County's average being $4,066 and Minnesota's overall average standing at $3,617. While these rates may be higher than those of surrounding areas, they correspond to the elevated level of service and amenities provided by Prelude Homes & Services, ensuring residents receive exceptional care tailored to their needs.
Prelude Homes & Services is located at 10020 Raleigh Road, Woodbury, MN 55129 in Washington County, Minnesota
Medication management is crucial in memory care settings, as individuals with dementia or Alzheimer's often have difficulty adhering to prescribed regimens due to cognitive decline. By ensuring timely and accurate administration of medications, residents receive the appropriate treatments that can alleviate symptoms and maintain their quality of life. Incontinence care complements this by addressing a common challenge faced by many individuals with memory impairments, who may struggle with recognizing bodily cues. Providing compassionate and effective assistance in this area not only promotes dignity but also reduces anxiety for both residents and their families, fostering a more supportive environment for overall well-being.
Prelude Homes & Services on seniors.fyi includes 9 photos including images showing interior, bathroom, living room, decor, windows, building, accessibility, entrance, and more.
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