Prelude Homes & Services

Pros

• The staff at Prelude is very friendly and involved, consistently showing care for the residents.
• Residents receive attentive care, with staff frequently checking in on them and engaging in meaningful interactions.
• The community is well-maintained and clean, contributing positively to residents' health and well-being.
• Prelude offers a home-like setting that is comforting for loved ones.
• Families appreciate the willingness of management to listen and work on improving their services through regular meetings.
• Residents have shown noticeable improvements in their quality of life due to the dedicated attention from staff.
• The pastor at Prelude is exceptional, providing valuable support to families and residents alike.
• The community has successfully addressed specific health issues, demonstrating effective care practices.

Cons

• The shortage of staff at Prelude affects the quality of care provided to residents, leading to issues such as medications not being given as directed and residents being unable to access assistance when needed.
• The quality of meal service at Prelude is poor, falling short of expectations.
• Poor communication among staff and between medical personnel and families has been a concern for some families.
• Some residents felt forced to urinate themselves due to a lack of available staff to assist with toileting needs.
• There is a perception that there could be more activities available for residents to keep them engaged and busy.

Review

The experiences shared by families regarding their loved ones' care at Prelude Homes reflect a complex mix of sentiments, highlighting both commendable aspects and areas needing improvement. Prelude Homes is characterized as a smaller, home-like setting that brings a sense of comfort to residents and their families. The facility is described as brand new, which contributes to its inviting atmosphere. Many reviews emphasize the friendliness and involvement of the staff, who appear genuinely caring towards the residents. This consistent attention fosters an environment where residents feel valued; many family members noted how often staff members would check in on their loved ones or engage with them in small ways, such as offering foot massages or simply saying hello.

However, there are significant concerns about staffing shortages that have directly impacted the quality of care at Prelude Homes. Several reviewers lamented that due to insufficient staff availability, critical needs may not be met in a timely manner — medication administration can sometimes be neglected, and residents might face discomfort due to delays in assistance with toileting. These deficiencies create distressing situations for both residents and their families, particularly as some reported instances where residents experienced preventable hardships due to these gaps in caregiving.

The dining experience at Prelude also seems to fall short of expectations for some families. While meals are served family-style, several reviews indicated that the food quality did not meet the hopeful standards initially portrayed by the facility. The average meal service has left room for improvement regarding variety and taste, prompting calls from family members for enhancement in this area to ensure that dietary needs are better met.

On a more positive note, communication appears to be one area where Prelude Homes is striving for improvement. Many family members expressed appreciation for management's openness to feedback and commitment to regular meetings aimed at discussing concerns or suggestions for betterment. This willingness from the administration suggests an awareness of potential shortcomings and an eagerness to address issues collaboratively with families.

Another noteworthy aspect mentioned is the exceptional support provided by certain staff members, such as a pastor who has been commended multiple times by families for his compassionate involvement within the community. Such dedicated individuals contribute significantly to enhancing overall resident well-being amid challenges faced by other staff members due to shortages.

Despite some negative experiences highlighted in various reviews underlining issues with care consistency and communication problems between medical staff and families, there remain many who express deep satisfaction with what Prelude offers overall. Notably, transitions from less attentive facilities have yielded positive outcomes; improvements in health conditions have been observed after moving loved ones into Prelude Homes. For example, one family recounted resolving long-standing health issues quickly after admission—an encouraging sign indicating attentive personal care practices at this community.

In summary, while there are stark contrasts between individual experiences at Prelude Homes—with commendations directed toward staff attentiveness juxtaposed against logistical shortcomings—the overarching sentiment reflects hopefulness intertwined with concern. Families appreciate efforts made by management towards improvements but continue advocating for consistency across all levels of care delivery within this beloved community space designed specifically for enhanced quality living among its residents.

This part of Woodbury, Minnesota offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, as well as parks for outdoor recreation and relaxation. In terms of healthcare, there are multiple physician offices and hospitals in close proximity, providing easy access to medical services. Places of worship are also readily available for spiritual support and community engagement. When it comes to dining options, residents can choose from a selection of restaurants and cafes for meals or social gatherings. For entertainment, there is a movie theater within driving distance. Overall, this area provides a well-rounded environment for senior living with key amenities within reach.

Pharmacies

• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (3.4 miles)
• Walgreens (5.1 miles)
• Hy-Vee Pharmacy (5.2 miles)
• Mix Compounding Pharmacy (5.7 miles)
• Micklesen Drug (5.8 miles)

Parks

• Fairway Meadows Park (1.6 miles)
• Woodbury Dog Park (1.9 miles)
• Ojibway Park (2.3 miles)
• Kargel Park (2.9 miles)
• Kingston Park (3.8 miles)
• Meadow Grass Park (4.5 miles)
• Woodridge Park (5.3 miles)

Physicians

• Twin Cities Orthopedics Woodbury (2.1 miles)
• Pediatric Surgical Associates (3 miles)
• Minnesota Gastroenterology PA (3.7 miles)
• TRIA Orthopaedic Center (3.9 miles)
• Pediatric and Young Adult Medicine (4 miles)
• High Pointe Surgery Center (4 miles)
• Aris Clinic (4.2 miles)

Places of Worship

• Five Oaks Community Church (2.3 miles)
• Eagle Brook Church - Woodbury Campus (3.1 miles)
• Cottage Grove United Church of Christ (3.4 miles)
• Transfiguration Catholic Church (6.5 miles)

Restaurants

• Punch Neapolitan Pizza (2.4 miles)
• Culver's (3.2 miles)
• McDonald's (3.2 miles)
• Raising Cane's Chicken Fingers (3.3 miles)
• Chipotle Mexican Grill (3.4 miles)
• Arby's (3.5 miles)
• Tamarack Tap Room (3.5 miles)

Cafes

• Starbucks (3.1 miles)
• Caribou Coffee (4.8 miles)
• Joe To Go (9.5 miles)

Theaters

• Alamo Drafthouse Woodbury (3.8 miles)
• AMC Inver Grove 16 (7.9 miles)

Hospitals

• Woodwinds Health Campus-Woodbury (4.1 miles)
• Hudson Hospital (9.2 miles)