Prelude Homes & Services

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  • Interior

    A cozy living room with beige sofas, a patterned carpet, and modern lamps.
  • Decor

    A modern living room featuring a fireplace, wall-mounted TV, and built-in shelving.
  • Living Room

    A cozy living area with wicker chairs, a small table, and natural light.
  • Building

    The exterior of a welcoming building with evening lights and well-maintained landscaping.
  • Dining

    A modern dining area with an open kitchen layout and elegant lighting.
  • Bathroom

    An accessible bathroom featuring a walk-in tub and a shower with tiled walls.
  • Appliances

    A clean and modern commercial kitchen with stainless steel appliances and ample preparation space.

Prelude Homes & Services

10020 Raleigh Road, Woodbury, MN 55129

For more information about senior living options: (844) 490-3973

4 from 20 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 stars
5

Memory Care

Prelude Homes & Services Costs & Pricing

At Prelude Homes & Services, the monthly costs for living accommodations reflect a commitment to quality care and personalized support. For instance, the semi-private rooms are priced at $5,700, positioning them above the average rates in Washington County at $4,649 and significantly higher than the state average of $4,051. Similarly, studio apartments are offered at $5,900, which again exceeds both local and state benchmarks - Washington County's average being $4,066 and Minnesota's overall average standing at $3,617. While these rates may be higher than those of surrounding areas, they correspond to the elevated level of service and amenities provided by Prelude Homes & Services, ensuring residents receive exceptional care tailored to their needs.

Floor plansPrelude Homes & ServicesWashington CountyMinnesota
Semi-Private$5,700$4,649$4,051
Studio$5,900$4,066$3,617

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


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    Overall Review of Prelude Homes & Services

    Pros

    • pro The client thrives under Prelude's care, and the family would recommend Prelude to colleagues.
    • pro The administration is amazing to work with.
    • pro Pastor Steve meets spiritual needs and helps with other tasks, such as moving furniture.
    • pro Valerie plans meaningful activities for residents.
    • pro Carrie prepares yummy meals for the community.
    • pro Prelude is a fantastic, smaller, home-like setting that fits mom well.
    • pro The cottage provides a perfect fit, and mom loves the outdoor patio and tending flowers.
    • pro The staff are caring and proactive, and families feel very welcome.
    • pro The facility is faith-based and staff demonstrate evident passion.
    • pro The daily meals and calendar are comprehensive, creative, and of good quality.

    Cons

    • pro They do not care about their residents.
    • pro The care givers waited two hours to call 911 after a fall, leaving the resident in pain.
    • pro Residents are left to urinate themselves because no one is available to assist.
    • pro Medications are not given as directed.
    • pro The PCA's don't take care of patients properly and leave the floors dirty and the bathroom.
    • pro Management doesn't care about employees or clients and seems to care about money.
    • pro Employees were not properly trained during Covid.
    • pro They probably violate laws while avoiding overtime and offer no benefits.
    • pro The housing director covers up lies and tells families what they want to hear.
    • pro The care givers would block calls from family, preventing contact with loved ones.
    • pro The quality of meals is poor.

    Review

    Prelude Homes and Services in Woodbury presents itself in many ways through the voices of families who have lived experiences with the campus and its staff. For many, it is described as a smaller, home-like memory care community that feels brand new, with cottages and a private outdoor patio that invites residents to tend flowers and enjoy the fresh air. Families repeatedly remark on a sense of warmth and welcome, a setting that seems well suited to those who prefer a quieter, more intimate atmosphere rather than a large, impersonal campus. The environment is often portrayed as faith-centered, with regular spiritual gatherings and people who express gratitude for the role faith plays in daily life.

    A large portion of the testimonials focus on the people who make the day-to-day life possible. The caregivers, nursing staff, maintenance crews, kitchen staff, and administrative teams are frequently highlighted as dedicated and caring. Several reviewers emphasize that the staff "have a genuine heart to be there," describing caregivers who are kind and attentive even during tough shifts. When concerns arise, many families feel listened to and see issues addressed promptly, which helps sustain trust during a difficult time. Names such as Angie (assisting with move-ins), Pastor Steve (spiritual guidance and more), Valerie (activities and engagement), and Carrie (meals) appear repeatedly as touchpoints that contribute to a positive impression of the community's culture and operations.

    The caregiving experience, in particular, is often framed as thorough and compassionate. Families recount that residents receive attentive, compassionate care across physical, psychological, and spiritual dimensions. For some, the smaller setting means staff can be more attentive, and the daily routine - calendar updates, creative activity options, family communication - feels personal and structured. Several comments describe real improvements in residents' well-being: a mother thriving in a supported environment, a bed sore that healed after moving to the facility, and general observations of improved engagement with activities, meals, and social interaction. The presence of regular, meaningful activity and church services is repeatedly cited as a meaningful part of the resident experience.

    Many reviewers express deep gratitude for the supportive and family-like atmosphere. Phrases like "treating us and our mom like family," "an honor to serve mom," and "they treated us with utmost dignity" recur across multiple accounts. The environment is portrayed as intimate enough to foster genuine relationships, with caregivers who know residents well and staff who take the time to check in, offer a foot massage, or sit with a resident to ensure comfort. The sense that Prelude is more than a place to live, but a community that honors faith, family, and personal history, comes through strongly in these accounts. For some families, this is exactly what they were seeking: a place where their loved one could thrive in a supportive, respectful, and faith-informed setting.

    Despite the many positive stories, there are serious and vociferous concerns voiced by other families. A subset of reviewers describe experiences that contrast sharply with the favorable portraits. They report neglectful or delayed responses to emergencies, long wait times before contacting emergency services after a fall, and lapses in basic daily care such as brushing teeth or maintaining personal hygiene. Some accounts allege that residents' physical needs were not met promptly, and there are claims about handling of dentures and other personal items. In particular, a few reviewers call out specific staff or leadership figures - including a housing director - for purportedly misleading families, downplaying issues, or failing to uphold expected standards of care. These claims are presented by reviewers as serious safety and trust concerns within the facility's operation.

    Additional criticisms touch on broader management and staffing issues. Several reviewers describe a culture that centers on money over resident well-being, with concerns about staff training, overtime practices, and benefits. Some claim that staff were not properly trained during the COVID period, that there is inconsistent communication with families, and that there may be regulatory or legal concerns raised by colleagues or external observers. The tone of these comments is urgent and cautionary, urging prospective families to gather as much information as possible, speak with multiple staff members, and verify care practices independently.

    In some instances, reviewers who initially praised Prelude later shared more cautious - or negative - updates after real-life experiences shifted. One account described moving a loved one to a new facility after a troubling period, noting skepticism from the new location based on what was heard previously. These reflections underscore how diverse experiences can be within the same community and highlight the importance of prospective families gathering firsthand information, visiting in person, and asking direct questions about staffing levels, response times, care protocols, and the facility's approach to safety and quality assurance.

    Overall, Prelude Homes and Services is depicted as a place with strong, heartfelt intentions and meaningful moments of care for many residents. The positive stories emphasize a family-like, faith-driven culture, close-knit interaction with caregivers, and an environment where residents can flourish with appropriate support and engaging activities. Yet the reviews also mark a considerable caveat: several families report serious concerns about safety, responsiveness, staff training, and management practices. For anyone considering Prelude, the breadth of experiences suggests a careful, balanced approach - visit in person, ask detailed questions about staffing and care plans, review any regulatory records, and speak with a cross-section of staff and families to determine whether this community aligns with their loved one's needs and their family's expectations.

    Features

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
    • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
    • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
    • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
    • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
    • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

    Transportation

    • Minneapolis-St Paul International (15 miles away) Minneapolis-St Paul International (15 miles away)

    Care Services

    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
    • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

    Dining

    • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

    Description

    Prelude Homes & Services in Woodbury, MN is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features comfortable and spacious accommodations with bath tubs and wheelchair accessible showers for convenience and safety.

    Residents can enjoy the convenience of having a beautician on-site for grooming and styling needs, as well as devotional services on-site for spiritual support. There are indoor and outdoor common areas where residents can socialize and engage in recreational activities.

    For those in need of short-term stays or respite care, Prelude Homes & Services offers this option. Additionally, there is a swimming pool and hot tub on the premises for relaxation and enjoyment.

    The community provides high acuity care for individuals with complex medical needs, as well as assistance with incontinence management and medication administration.

    Meals are provided at Prelude Homes & Services, with options available for vegetarian residents. Devotional activities are also offered on-site to cater to the spiritual needs of residents.

    In terms of proximity to essential amenities, there are two cafes, six parks, three pharmacies, ten physicians, twelve restaurants, three places of worship, one theater, and one hospital located nearby. This ensures that residents have access to necessary services and resources within a short distance from the community.

    Overall, Prelude Homes & Services in Woodbury, MN offers a comprehensive assisted living experience with a variety of amenities and care services to support the well-being of its residents.

    Nearby Places of Interest

    This part of Woodbury, Minnesota offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies within a short distance, as well as parks for outdoor recreation and relaxation. In terms of healthcare, there are multiple physician offices and hospitals in close proximity, providing easy access to medical services. Places of worship are also readily available for spiritual support and community engagement. When it comes to dining options, residents can choose from a selection of restaurants and cafes for meals or social gatherings. For entertainment, there is a movie theater within driving distance. Overall, this area provides a well-rounded environment for senior living with key amenities within reach.

    Pharmacies

    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (3.4 miles)
    • Walgreens (3.4 miles)
    • Walgreens (5.1 miles)
    • Hy-Vee Pharmacy (5.2 miles)
    • Mix Compounding Pharmacy (5.7 miles)
    • Micklesen Drug (5.8 miles)

    Parks

    • Fairway Meadows Park (1.6 miles)
    • Woodbury Dog Park (1.9 miles)
    • Ojibway Park (2.3 miles)
    • Kargel Park (2.9 miles)
    • Kingston Park (3.8 miles)
    • Meadow Grass Park (4.5 miles)
    • Woodridge Park (5.3 miles)

    Physicians

    • Twin Cities Orthopedics Woodbury (2.1 miles)
    • Pediatric Surgical Associates (3 miles)
    • Minnesota Gastroenterology PA (3.7 miles)
    • TRIA Orthopaedic Center (3.9 miles)
    • Pediatric and Young Adult Medicine (4 miles)
    • High Pointe Surgery Center (4 miles)
    • Aris Clinic (4.2 miles)

    Places of Worship

    • Five Oaks Community Church (2.3 miles)
    • Eagle Brook Church - Woodbury Campus (3.1 miles)
    • Cottage Grove United Church of Christ (3.4 miles)
    • Transfiguration Catholic Church (6.5 miles)

    Restaurants

    • Punch Neapolitan Pizza (2.4 miles)
    • Culver's (3.2 miles)
    • McDonald's (3.2 miles)
    • Raising Cane's Chicken Fingers (3.3 miles)
    • Chipotle Mexican Grill (3.4 miles)
    • Arby's (3.5 miles)
    • Tamarack Tap Room (3.5 miles)

    Cafes

    • Starbucks (3.1 miles)
    • Caribou Coffee (4.8 miles)
    • Joe To Go (9.5 miles)

    Theaters

    • Alamo Drafthouse Woodbury (3.8 miles)
    • AMC Inver Grove 16 (7.9 miles)

    Hospitals

    • Woodwinds Health Campus-Woodbury (4.1 miles)
    • Hudson Hospital (9.2 miles)

    Frequently Asked Questions

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