3020 Woodbury Drive, Woodbury, MN 55125
For more information about senior living options: (844) 490-3973
The outdoor space is enjoyed by residents and helps them make friends, with outside presenters enriching activities. The staff are caring, responsive, and dedicated, with several nurses singled out as standouts. The facility is clean, and aides and nurses tend to residents' needs consistently. Monette is repeatedly praised for being helpful and welcoming. Kathy D. leads an activities department that is highly regarded and engages residents daily. Leadership is outstanding and the administration addresses concerns promptly. New leadership brings energy and positive changes to the facility. End-of-life care is described as compassionate, with spiritual support provided by staff. Admissions are reported to be smooth and well-handled. The programming and enrichment opportunities foster a sense of community and belonging.
The transitional care unit is severely understaffed, with only two aides covering 20 rooms across three wings. Aides frequently leave patients' rooms before ensuring the call button is within reach, compromising patient safety. The facility is old and dirty, in need of interior and exterior repairs, with poor food service and staffing shortages forcing double shifts. The facility is described as horribly dirty and incapable of caring for patients with brain injuries. Several reviews allege mistreatment of residents and suggest the facility should be shut down. Families report medication mismanagement, including abrupt stopping of pain and anti-anxiety meds and poor physician communication. Some reviews characterize the SWU as skeevy or untrustworthy. Staff are accused of abuse and contributing to patient deaths; the facility is strongly advised against for loved ones. There are claims that staff do not pay attention to Transitional Care patients, with long delays in responses and in giving medications. The overall impression from multiple reviews is a dangerous and unsupportive environment for vulnerable residents.The collection of experiences from families and friends of residents paints a broadly mixed portrait of the Transitional Care Unit (TCU) at Woodbury Senior Living. On one hand, many reviewers describe the campus as a pleasant place with meaningful programming, engaging activities, and compassionate staff who make an effort to connect with their loved ones. On the other hand, a substantial number of accounts highlight serious concerns about safety, staffing, cleanliness, and clinical management that left some families feeling unsettled, frustrated, or frightened. Taken together, the reviews reveal a facility with real strengths in its environment and certain staff, but with persistent and troubling issues that affect day-to-day care and family trust.
Staffing and safety emerge as a dominant thread in several reviews. A recurring complaint centers on being understaffed: reports describe two aides for 20 rooms spread across three wings, with aides who sometimes walk out of rooms before ensuring a caller button is available, especially during overnight shifts and, to a lesser extent, during day and evening shifts. Families point to this as a patient safety risk, noting that when aides are stretched thin, important tasks can be delayed or overlooked. Some reviews acknowledge staffing challenges but also express understanding of the pressures of short-staffed units, while others strongly condemn the situation and call for improved coverage and protocols to ensure patient safety.
Amid concerns about staffing, several reviewers share positive experiences with specific staff members and the care they received. Monette is frequently singled out for commendation - described as wonderful, helpful, and capable of making families feel welcome. Other names that appear positively are Patti Johnson, Patty and Meriam (nurses described as "Saints" for their compassion), Kathy D. (with the activities team), Megan (in admissions), Valerie, Sammie, Peter, and Amy. These reviews emphasize personal connections, friendly demeanor, and reliable outreach, with remarks about staff taking time to talk, provide reassurance, and support families during stressful moments. The overall sentiment in these accounts is that when staff are present and engaged, the experience for residents and families can be very positive.
The unit's programming and social environment receive strong praise in many reviews. Families repeatedly note the outdoor spaces and the opportunity for residents to enjoy fresh air and walk outside. The facility hosts outside presenters - zoo visits, chapel services, and other activities that foster community and engagement. The presence of faith-based support, such as a chapel and chaplain, is highlighted as meaningful for residents who value it. Positive remarks about activities and programming include games and "spark challenges" that bring residents together, suggesting that the cultural and social aspects of life at the facility are well cared for in many cases.
However, there are equally strenuous accusations and warnings from other reviewers. Some describe the building as old and dirty, with complaints about maintenance and cleanliness both inside and outside, and a general sense that the environment is not consistently clean or well cared for. A number of reviews express deep distrust in the facility's ability to care for certain conditions - ranging from post-surgical recovery to brain injuries - labeling the place as unsafe or inadequately equipped to manage complex medical needs. Several reviews go as far as to call for removal from lists, explain that they would not recommend the facility, or urge others to look elsewhere. These accounts consistently emphasize that cleanliness, responsiveness, and quality of care do not always meet expectations, and some readers may interpret them as indicative of broader systemic problems.
Medications and clinical management are another focal point of concern in multiple reviews. A particularly troubling account describes a situation where a patient received Morphine and Ativan, with the family perceiving delays in physician communication and a lack of attention to pain and anxiety management. The reviewer reports that the physician wouldn't speak with the family, leading them to call emergency services, and alleges that the wrong social security number was used on admission forms. The hospital reportedly labeled the events as neglect, suggesting a breakdown in coordination and medication reconciliation. Other reviewers recount delays in administering medications (three to four hours late) and worries about medication continuity when transitions occur, including concerns about stopping previously used sedatives or anxiolytics without proper oversight. Taken together, these accounts portray a landscape where medication management is a critical and sometimes fragile component of care, with serious implications for patient comfort and family trust.
In terms of administrative response, perspectives are mixed as well. Some reviewers acknowledge that the administrative team listens to concerns and addresses them in a timely manner, naming individuals who are responsive and supportive. Positive mentions of leadership and administrators contrast with other comments that suggest communication gaps and a lack of timely outreach to families. The variance in responses likely reflects real differences in experiences across shifts, teams, and individual leadership approaches, but it leaves prospective families weighing not only the day-to-day care but also the reliability of administrative communication when issues arise.
Despite the criticisms, several comments highlight a strong sense of care and warmth that persists in the facility. For some families, the care team - especially the aides and nurses who take the time to listen, provide comfort, and share spiritual or personal moments - helps residents feel at home and supported. The presence of a "home-like" atmosphere, thoughtful programming, and relationships built with staff can turn what is otherwise a challenging transition into a more hopeful and manageable experience. In this light, Woodbury Senior Living's TCU can be described as a place of genuine care in many instances, offset by serious concerns that elevate the stakes for families who are depending on consistent, safe, and timely care.
Overall, the reviews present a nuanced picture: a facility with notable strengths in environment, programming, and some highly praised staff, alongside significant challenges related to staffing levels, safety practices, cleanliness, and the consistency of medical management. Families who are evaluating care for a loved one should consider both the positive experiences shared here and the more cautionary accounts, communicating openly with the team, and requesting clarifications about staffing plans, medication processes, and procedures to ensure call buttons and safety checks are reliably in place. Visiting, asking specific questions about staffing ratios on different shifts, reviewing the facility's responses to past incidents, and speaking with multiple staff members can help prospective residents and their families gauge whether this environment aligns with their needs and expectations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The greater care facilities in Woodbury, MN offer a range of amenities and care services to ensure the comfort and well-being of residents. The fully furnished accommodations include cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for added convenience. Residents can enjoy the beautiful outdoor space and garden area.
Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, transfers, and medication management. The staff at these facilities also coordinate with health care providers to ensure comprehensive care for residents. Special dietary restrictions are accommodated with diabetes diet options and meal preparation and service.
Residents can participate in a variety of activities including resident-run activities and scheduled daily activities to promote social engagement and mental wellness. Transportation arrangements are available for medical appointments.
The surrounding area offers numerous amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals all located conveniently nearby. This ensures that residents have access to essential services within close proximity.
Overall, the assisted living community in Woodbury provides a comfortable living environment with a wide range of amenities and care services to meet the needs of its residents.
Greater Care Facilities is located at 3020 Woodbury Drive, Woodbury, MN 55125 in Washington County, Minnesota
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