Courtyard Nursing Care Center

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  • Interior

    A cozy lounge area with tables, chairs, laptops, and a board game set near a large window.
  • Decor

    A clean and simple hospital room with a bed next to a window, a lamp on a small table, and a comfortable chair beside the bed.
  • Building

    A modern two-story commercial building with large glass doors and floral decorations.
  • Dining

    A cozy kitchen and dining area featuring wooden cabinets, a dining table with blue chairs, and a bowl of oranges on the counter.
  • Landscaping

    A serene outdoor garden with white chairs and colorful flowers.
  • Exercise Equipment

    A rehabilitation room equipped with therapy balls and exercise equipment.

Courtyard Nursing Care Center

200 Governors Avenue, Medford, MA 02155

For more information about senior living options: (844) 490-3973

1.6 from 18 reviews
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15

Memory Care Skilled Nursing Facility

Courtyard Nursing Care Center Costs & Pricing

At Courtyard Nursing Care Center, the monthly cost for a semi-private room is $8,850, which notably exceeds both Middlesex County's average of $6,395 and the broader state average in Massachusetts of $5,805. This pricing reflects the facility's commitment to providing high-quality care and comprehensive services tailored to meet the needs of its residents. While it may be higher than local and state benchmarks, potential residents and their families might find value in the center's specialized offerings and personalized attention that contribute significantly to overall well-being and comfort.

Floor plansCourtyard Nursing Care CenterMiddlesex CountyMassachusetts
Semi-Private$8,850$6,395$5,805

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Memory Care

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    Overall Review of Courtyard Nursing Care Center

    Pros

    • pro The team from administration to nursing is excellent.
    • pro The family is very happy with their aunt's new home at Courtyard.
    • pro The Rehab team is awesome.
    • pro The Activities department is amazing.
    • pro Malik Simpson calmly addressed concerns and arranged a better room.
    • pro Alex Morry was attentive and supportive.
    • pro Malik Simpson and Alex Morry are praised for their dedication and compassionate care.

    Cons

    • pro RegalCare at Courtyard is described by reviewers as an absolute disgrace and a "hellhole."
    • pro The facility is labeled horrific, with residents at grave risk due to staff neglect, missed call buttons, and poorly served or dropped meals.
    • pro A death due to dehydration is attributed to inadequate hydration and restrictive care, with aides not allowed to offer drinks.
    • pro The director is accused of arrogance, personal grudges affecting visitation, and a lack of helpful support for families.
    • pro Nursing staff are described as terrible, lacking sympathy and clinical competence, with little communication about resident updates.
    • pro There are claims of multiple federal violations under director Alex Morry and reports of yelling at visitors and patients.
    • pro One reviewer states the facility is one of the worst nursing homes in Massachusetts, leading to a transfer.
    • pro The facility is criticized for poor nutrition and neglect, including inadequate feeding assistance.

    Review

    RegalCare at Courtyard evokes a wide spectrum of experiences from the families who rely on it. On one hand, several reviewers praise the facility for an outstanding overall team effort. They describe an "excellent team from the admin to the nurses," with the rehab department singled out as especially capable and the activities program as engaging. In particular, a number of people thank specific leaders for stepping in with genuine care. Malik Simpson, described as the nurse director, is lauded for calming a frantic family member, searching for a single room, and moving a mother to a more appropriate space when a roommate situation wasn't in her best interest. The facility's director, Alex Morry, is also cited in several accounts as someone who makes an appearance in the hallways, checks on residents, and invites families to come to his office with concerns. In these accounts, the D unit nursing staff are noted for their positive contributions, and families repeatedly express relief and gratitude for the level of courtesy and responsiveness they observed during visits after 5 pm and on weekends.

    By contrast, other reviewers paint a troubling portrait of leadership and day-to-day operations. Allegations surface about the facility's management, including three federal violations cited over roughly the last 14 months under director Alex Morry. Some reviewers claim there is a personal or inappropriate grudge affecting visitation and communication, suggesting that a director has blocked a visitor from seeing a parent and has exhibited behavior - such as yelling at a visitor and patient - that many would find concerning in a caregiving setting. These accounts frame Morry as a figure at the center of ongoing governance concerns, and they raise questions about transparency, accessibility to families, and how administrative decisions impact patient and family experience.

    Several narratives focus on immediate care delivery and patient safety, describing responses that fall far short of expectations. One reviewer recounts a weekend experience in which no one greeted or assessed them for hours, followed by only marginal improvement after a week. They recount a nonfunctional call button and persistently poor food quality, alongside a general sense that residents' everyday needs are not being prioritized. Another reviewer brands the facility as among the worst in Massachusetts, criticizing staff responsiveness, sympathy, and clinical know-how, and calling for attention to nursing management, the NP and medical team's communication, and overall patient care standards. The tone here is one of deep disappointment and a clear call to consider other options when choosing a facility.

    There are also distressing, scene-specific complaints about patient safety and dignity. Several reviewers describe falls and a lack of timely interventions to prevent further harm, followed by insufficient improvements in the weeks that followed. One family recounts a sense of ongoing danger when their loved one remained vulnerable to falls, without meaningful safeguards or timely responses. The dehydration and in-hospitalization experiences shared by a mother-in-law's family are especially striking: dehydration led to life-threatening episodes requiring IV fluids, and, troublingly, an aide hired to hydrate was reportedly prohibited from offering drinks due to facility rules. These accounts frame the experience as not only painful but potentially unsafe and, for some, bordering on criminal in its perceived neglect. The repeated emphasis on dehydration and inadequate fluid intake - described in multiple reviews - heightens concerns about quality of care and adherence to essential safety practices.

    A particularly detailed and emotional set of testimonials focuses on a grandfather's rehab journey and a grandmother's care trajectory. In one story, a father who needed rehab after a broken hip was sent back to the facility in a more debilitated state, with limited means to communicate, poor assistance with meals (including issues around a missing dentures situation that prevented eating), and sporadic or non-existent call button access. The aides allegedly delivered meals without proper attention to safety, and the family members had to repeatedly intervene to obtain basic care, including help with toileting and feeding. The social worker is acknowledged as trying to advocate for better care, yet the family describes a direct clash with nursing staff and a director who seemed indifferent to their complaints. A personal memento, an autographed shirt from a former hockey player, is alleged to have disappeared, further degrading their trust in how concerns and everyday items were handled. These accounts culminate in a grief-stricken sense that the facility, at least at the time of their experience, was not honoring the dignity or safety of their loved ones.

    Taken together, the collection of reviews reveals a facility with two starkly different faces. There are stories of compassionate leadership, proactive problem-solving, and teams that patients and families clearly value. Yet there are also persistent, overlapping concerns about leadership conduct, patient safety, care quality, communication gaps, and compliance with standard caregiving practices. The contrasts between the positive experiences - where staff are described as friendly, attentive, and responsive - and the negative ones - where patients appear underfed, under-supervised, or inadequately hydrated - underscore the variability in care that families can encounter at RegalCare at Courtyard. For families considering placement, these accounts suggest the importance of doing thorough, multi-timepoint site visits, asking pointed questions about room-sharing policies, hydration and feeding protocols, fall prevention measures, staff-to-patient ratios, and the facility's response to grievances and regulatory findings. They also highlight the potential value of directly engaging with leadership, requesting timely updates, and seeking current regulator reports to form a well-rounded view of what life at this Courtyard location may be like for a loved one.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (7 miles away) Gen Edw L Logan International (7 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Courtyard Nursing Care Center in Medford, MA is a top-notch assisted living community that provides skilled nursing facility care. Our residents enjoy a comfortable and fully furnished living space, complete with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a private telephone.

    We take pride in offering exceptional care services with 24-hour supervision to ensure the safety and well-being of our residents. Our dedicated staff provides assistance with activities of daily living including bathing, dressing, and transfers. We also coordinate closely with health care providers to ensure that our residents receive the best possible medical attention.

    Maintaining good physical health is essential to us, which is why we offer diabetes diet options for those who require it. Our talented chefs prepare delicious meals tailored to meet the specific dietary restrictions of our residents. Medication management is also provided to ensure that each resident receives their prescribed medications on time.

    We understand the importance of mental wellness and have designed a program specifically geared towards individuals with mild cognitive impairment. Additionally, specialized memory care programming is available for those who may require it.

    Transportation arrangements are made for medical appointments and transportation to doctors' appointments is also provided.

    Our community boasts beautiful outdoor spaces including gardens where residents can relax and enjoy nature. In addition, we have a dining room where meals are served and coordinated activities are scheduled daily to keep our residents engaged and entertained.

    The Courtyard Nursing Care Center is conveniently located near several amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals – ensuring that our residents have easy access to everything they need.

    At the Courtyard Nursing Care Center in Medford, MA, we strive to provide a caring and comfortable environment where our residents can thrive while receiving excellent care and enjoying an active lifestyle.

    Nearby Places of Interest

    This part of Medford, Massachusetts offers a variety of amenities and services that may be appealing to seniors looking for a convenient and active lifestyle. With multiple pharmacies nearby, accessing medication and healthcare supplies is easily accessible. The numerous parks in the area provide opportunities for outdoor recreation and relaxation. There are also several reputable physicians and hospitals in close proximity for healthcare needs. Additionally, transportation options such as MBTA stations make it easy to travel around the city. In terms of dining options, there are a variety of restaurants and cafes to enjoy meals with friends or family. For entertainment, there are theaters within a short distance to catch movies or shows. Overall, this part of Medford provides a mix of convenience, healthcare options, dining choices, and entertainment venues that would cater to seniors looking for an engaging community to reside in.

    Pharmacies

    • CVS Pharmacy (0.7 miles)
    • Wegmans (1.7 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.1 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (2.2 miles)
    • Walgreens (2.2 miles)

    Parks

    • John M. Devir Park (1.5 miles)
    • Tufts Park (1.8 miles)
    • Sheepfold, Middlesex Fells Reservation (1.9 miles)
    • Grove-Cedar Bike Path (2.2 miles)
    • Summer Street Dog Park (3 miles)
    • Melrose Common (3.6 miles)
    • Medford St Dog Park (3.9 miles)

    Restaurants

    • Semolina Kitchen & Bar (1.6 miles)
    • Kelly's Roast Beef (2.3 miles)
    • Winter Hill Brewing Company (2.5 miles)
    • Night Shift Brewing (2.7 miles)
    • Earls Kitchen + Bar (2.7 miles)
    • J.P. Licks (2.7 miles)
    • Bone Up Brewing Company (2.8 miles)

    Places of Worship

    • St Agnes Parish-Arlington (2 miles)
    • St Paul Parish, Harvard Square (3.9 miles)

    Physicians

    • Harvard Vanguard Medical Associates (2.1 miles)
    • North Suburban Orthopedic Associates (3.4 miles)
    • Harvard Vanguard Medical Associates (3.6 miles)

    Transportation

    • MBTA Davis Square Station (2.1 miles)
    • Wellington Station (2.5 miles)
    • Porter Square MBTA Station (2.7 miles)
    • Assembly Station (3 miles)
    • MBTA Union Square Station (3.5 miles)
    • Sullivan Square Station (3.5 miles)
    • MBTA North Station (4.9 miles)

    Cafes

    • Starbucks (2.6 miles)
    • Cafe Rustica (2.9 miles)
    • Forge Baking Company (3 miles)
    • Flour Bakery + Cafe (3.8 miles)
    • Tatte Bakery & Cafe (3.8 miles)
    • Starbucks (5.1 miles)
    • Starbucks (5.2 miles)

    Theaters

    • AMC Assembly Row 12 (2.8 miles)
    • Kendall Square Cinema (4.2 miles)
    • Cinema World Majestic 7 (5.1 miles)

    Hospitals

    • Mount Auburn Hospital (3.8 miles)
    • McLean Hospital (4.6 miles)
    • Spaulding Rehabilitation Hospital (4.6 miles)

    Frequently Asked Questions

    How much does it cost to live at Courtyard Nursing Care Center in Medford, MA?
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    Does Courtyard Nursing Care Center provide care for residents with dementia or Alzheimer's disease?
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