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3 from 27 reviews
5 stars
8
4 stars
7
3 stars
0
2 stars
2
1 stars
10
Overall Review of Glen Ridge Nursing Care Center
common12 reviews mention this
Staff feel attentive and kind
Many families describe the staff as attentive, kind, and responsive.
Across multiple reviews, families say the staff treats residents with kindness and helps them feel supported. Several mention the administrator and nursing leadership as compassionate, and that concerns get listened to and handled. People also describe clean, organized visits and residents spending time out of their rooms in group settings.
caveat4 reviews mention this
Call buttons and answering draw complaints
Some residents and families report long waits and unreturned call-button requests.
A recurring concern is getting help when a resident presses for assistance or when families call to check in. Reviews describe call buttons not being answered promptly and phones ringing without responses. One account also says staff assistance could take an hour or more after being called, including on weekends.
common8 reviews mention this
Food quality is mixed
Dining is a consistent topic, with both positive and negative feedback.
Some reviewers praise meals as decent or edible and mention having a selection residents could choose from. Other reviews are sharply critical, describing food that was barely edible, cold, inappropriate, or inadequate. At least one reviewer also says residents often do not receive the meals they selected.
common4 reviews mention this
Cleanliness and appearance stand out
Several reviewers highlight a clean, well-kept building and rooms.
Positive reviews frequently connect the facilityâs appearanceâsuch as cleanliness and well-maintained roomsâto their overall comfort with the move. Some describe the building as one of the cleanest they have seen and note clean bathrooms. Others emphasize that the environment looked modern and cared for during visits.
common3 reviews mention this
Activities help residents stay engaged
Reviews commonly describe residents participating in daily group activities.
Families mention scheduled, social, and community-based activity time, including group activities like art and music and time spent together rather than only in rooms. Some also describe staff taking residents for walks when requested. Overall, these comments suggest daily structure and opportunities to get out and interact.
common2 reviews mention this
Dementia units receive respectful care
Dementia care is described with an emphasis on a secure setting and dignity.
Two reviews specifically reference dementia-related care, describing a secured unit setting and a layout intended to support residents who may wander. Both also speak to the way staff handled residents with kindness and dignity. These accounts focus more on day-to-day treatment than on medical outcomes.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Glen Ridge Nursing Care Center on seniors.fyi includes 6 photos including images showing bedroom, interior, decor, artwork, kitchen, dining, coffee station, painting, and more.
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