Harbor Point at Centerville

Pros

• Residents at Harbor Point at Centerville are cared for with compassion and receive excellent support from the staff.
• The facility offers a clean, homey atmosphere that residents appreciate and feel comfortable in.
• Activities are plentiful, keeping residents engaged and active throughout the day.
• The staff is knowledgeable, kind, and dedicated to meeting the needs of each resident.
• The living spaces are well-maintained and designed with accessibility in mind for those with mobility challenges.
• Family members feel reassured knowing their loved ones are safe, happy, and well cared for in a supportive environment.
• Many staff members have long tenures at the facility, indicating a stable and caring community for residents.
• The dining options are visually appealing, catering to residents’ needs for easy selection based on presentation rather than written menus.

Cons

• Poor Communication: There was bad communication regarding medications, especially when staff went on vacation, leading to frustration.
• Staff Unfriendliness: One review reported that the main nurse yelled at a family member, indicating a lack of friendliness among staff.
• Inadequate Care Experience: A reviewer shared that their mother had a terrible experience during her stay, culminating in her being rushed to the hospital multiple times.
• High Costs Not Justified: A comment suggested that for the high price paid, there were better options available elsewhere.
• Limited Menu Options: Concerns were raised about the absence of menus for residents and reliance on visual food options instead.
• Older Facilities: While acknowledging good care, some reviews noted that Harbor Point is not the fanciest option available and that it was an older facility.

Review

Harbor Point at Centerville has garnered a mix of opinions from families who have experienced their memory care services, but overall, the facility stands out for its compassionate staff and caring environment. Many reviews highlight the facility's homey atmosphere and exemplary cleanliness, which creates a welcoming space for residents. Several visitors have noted that the facility feels secure with staff members always available to assist residents when needed. The presence of gardens offers an outdoor retreat for residents, contributing to an overall feeling of comfort and well-being.

Many families express gratitude for the exceptional care their loved ones received at Harbor Point. One reviewer shared how their brother enjoyed a positive experience, citing the attentive staff and adequate private rooms as key benefits. They appreciated the extensive activities planned throughout each day, including community events and virtual gatherings that keep residents engaged and active. It is clear that these social programs are designed not just to occupy time but to foster a sense of community among residents coping with Alzheimer’s or dementia.

Despite numerous positive experiences shared by many families, some negative feedback emerged regarding communication issues, particularly concerning medication management when staff members go on vacation. This inconsistency in communication has been an area of concern for some family members who felt that better coordination could significantly enhance their experience at Harbor Point. Nevertheless, those who had addressed other aspects of care reported satisfaction and appreciation for the overall quality provided.

Several reviewers emphasized how well-maintained and thoughtfully designed the living spaces are—especially bathrooms tailored to accommodate mobility challenges often faced by those in memory care. Families highlighted that this attention to detail is crucial in ensuring comfort and safety for residents who may require assistance with mobility aids such as wheelchairs or walkers. Additionally, others praised the food service approach; instead of traditional menus difficult for residents to navigate due to cognitive impairments, they present plated meals visually—a method that was well-received by family members during tours.

A number of individuals reflected positively on personal interactions with staff members during their visits or while observing daily operations within Harbor Point at Centerville. Reviewers commented on how staff members actively engage residents and families alike—demonstrating kindness and thoroughness in understanding each resident’s unique needs. The majority expressed appreciation toward long-term employees known for creating strong bonds with both residents and family members, fostering a supportive community environment.

While some experiences were less than ideal—one notably distressing account described rapid hospitalizations and challenging interactions with nursing staff—the overwhelming sentiment remains one of gratitude towards Harbor Point at Centerville's commitment to client-centered care. As one review poignantly summed up: despite experiencing loss within their family circle, they felt reassured knowing their loved one was treated like family within the facility’s walls until the end.

In conclusion, Harbor Point at Centerville emerges as a complex microcosm where devoted caregiving meets individual needs amidst challenges inherent in memory care environments. While there are occasional communication issues raised by families—a reminder of ongoing opportunities for improvement—the love shown through dedicated staffing establishes it as an option highly regarded by many seeking specialized support for loved ones experiencing memory loss.

This part of Centerville, Massachusetts offers a variety of healthcare options with several physicians, pharmacies, and hospitals located within a few miles. Residents can easily access medical care as needed. In terms of dining options, there are quaint cafes and restaurants nearby serving a range of cuisine to suit different tastes. Places of worship are also available for those seeking spiritual fulfillment. For relaxation or outdoor activities, there are parks in the area where one can enjoy the natural surroundings. Additionally, transportation services such as the airport and transportation center provide convenient travel options for seniors. Overall, this neighborhood provides a mix of essential services and amenities that could make it a comfortable choice for senior living.

Physicians

• Cape Regency Rehabilitation & Health Care Center (0.6 miles)
• Gosnold (0.6 miles)
• Strawberry Hill Primary Care (0.9 miles)
• Cape Cod Dermatology (0.9 miles)
• Cape Cod Human Services (1.6 miles)
• All Cape Gynecology (2.1 miles)
• Dr. David A. McQueen & Associates (2.2 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Whole Health Pharmacy (1.4 miles)
• Walgreens (1.5 miles)
• West Gate Home Medical Equipment (2.1 miles)
• Apothecare Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Cape Cod Hospital Employee Pharmacy (3.6 miles)

Restaurants

• Four Seas Ice Cream (1 miles)
• The Daily Paper (1.3 miles)
• The Barnicle (1.4 miles)
• Steve & Sue's Par-Tee Freeze (1.6 miles)
• Chick-Fil-A (2.3 miles)
• Sam Diego's (2.3 miles)
• Jersey Mike's (2.4 miles)

Places of Worship

• Seventh-Day Adventist Church (2.2 miles)

Cafes

• Panera Bread (2.6 miles)
• Starbucks (2.7 miles)
• Sea Street Cafe (2.8 miles)
• Ocean Street Cafe & Deli (3.1 miles)
• The Casual Gourmet Express (3.6 miles)
• Nirvana Coffee Company (3.6 miles)
• Old King’s CoffeeHouse (3.9 miles)

Transportation

• Barnstable Municipal Airport (HYA) (2.9 miles)
• Hyannis Transportation Center (3.2 miles)

Parks

• Veterans Memorial Park (3.5 miles)

Hospitals

• Family Care Program-Cpe Cod Hospital (3.6 miles)
• Marian G. and Stephen P. Mugar Building (3.6 miles)
• Cape Cod Hospital (3.7 miles)