120 South Main Street, Centerville, MA 02632
For more information about senior living options: (844) 490-3973
At Brookside At Regency, the monthly costs for accommodations reflect a premium experience in comparison to both Barnstable County and the broader Massachusetts market. For a studio apartment, residents can expect to pay $6,950, which is notably higher than the county average of $5,838 and significantly exceeds the state average of $5,312. Similarly, the one-bedroom option is priced at $8,450 - again outpacing both local and state figures of $5,942 and $5,349 respectively. These elevated costs may be indicative of enhanced amenities or unique services offered at Brookside At Regency, catering to those seeking a distinguished living environment.
| Floor plans | Brookside At Regency | Barnstable County | Massachusetts |
|---|---|---|---|
| Studio | $6,950 | $5,838 | $5,312 |
| 1 Bedroom | $8,450 | $5,942 | $5,349 |
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Cape Regency on Cape Cod emerges in these reflections as a place of stark contrasts, where experiences range from extraordinary care and compassion to deep concerns about safety, dignity, and overall quality of life for residents. The reviews present a tapestry of personal stories that together reveal a facility capable of delivering heartfelt support and professional expertise, while also - at times - falling short in areas that matter deeply to families and patients.
On the positive side, a number of residents and families recount experiences of remarkable care and dedication. One account starts with a medical crisis - acute myopathy - and ends with a triumphant moment three weeks later: the patient walking again thanks to "the wonderful care of this the nurses the staff the PT ot and the administration." In these stories, the nursing staff, physical and occupational therapy teams, social workers, and administrators are described as professional, organized, and deeply committed. Several reviews use explicitly laudatory language, praising not only clinical excellence but also the warmth and attentiveness that helped families feel confident that their loved ones were in good hands. The rehab teams in particular are highlighted as excellent, with therapists and nurses earning compliments from residents and families who feel reassured by their competence and approach.
Other testimonials emphasize the human touch that makes a difference in difficult times. The ambassador program at Cape Regency stands out in multiple reviews as a meaningful and valued feature. Residents describe ambassadors, especially Carol, as caring, approachable, and effective at resolving problems. Carol's consistent presence - checking on residents, coordinating showers, adding humor or comfort when needed - appears to have created a sense of safety and belonging. Particular staff members - Petune (a lead CNA), Jenn (CNA), Deb and Georgia (nurses), Sherri (the Director of Nursing), and Hannah - are repeatedly named as exceptional. The gratitude for consistent, compassionate care extends to dietary and activity staff as well, with positive mentions of the dietician Lisa and the activity department contributing to a warmer, more engaging atmosphere.
The reviews also acknowledge room for improvement in the physical environment and some operational aspects. Several entries note that the building feels dated and could benefit from updates or repairs, with specific mentions of maintenance issues on the second floor. Yet even within those comments, the sentiment often underscores that the care and the people carry the facility forward - cleanliness, for example, is frequently described as good, even when the d?cor or infrastructure shows age. Food is sometimes praised as well, with some residents finding meals satisfactory, while other reviews point to limited dinner options and suggest enhancements to dining amenities. In short, the environment is described as functional and caring, even if not aesthetically pristine.
Not all experiences align with the highest praise, however. A number of reviews present deeply troubling concerns about neglect, safety, and dignity. One account describes a situation that reads like a nightmare: a facility that felt more like a haunted space than a health center, with aging, worn furniture, peeling paint, and rooms with dirty floors and inadequate air conditioning. Another family reports that a loved one endured a decline in care, with issues ranging from a lack of English-speaking staff to a call bell that could not be reached and repeated bruising on the resident's arms. There are allegations of poor denture care and even mismanagement that escalated to a claim of elder abuse and PTSD, with the reviewer expressing lasting distress and contemplating civil action. A third family describes their father as being overmedicated and immobile within weeks of admission, concluding that the care, rather than supporting recovery, may have hastened decline. These perspectives highlight a real concern for patient safety and dignity that contrasts sharply with the more uniformly positive narratives.
Yet even within the harshest critiques, there is sometimes a thread of appreciation for particular individuals and moments of care that counterbalance the broader concerns. Some reviewers acknowledge that the staff's kindness and professionalism among many team members demonstrate a genuine commitment to residents' well-being. In those voices, Cape Regency is recognized for the ways in which dedicated workers - nurses, CNAs, therapists, social workers, and administrative staff - attempt to address problems, advocate for patients, and keep families informed. The ambivalence in these accounts suggests a facility that can be exemplary in certain interactions and deeply flawed in others, depending on who is involved and what specific circumstances surround a resident's stay.
Overall, the consensus across reviews seems to be a portrait of contrasts: a place where outstanding professional care and a compassionate human touch can provide substantial relief and hope, yet where concerns about environment, consistency, and safety cannot be ignored. For some families, Cape Regency has been a beacon of support during a difficult period, with staff who go "above and beyond" to ensure comfort, dignity, and recovery. For others, the experience has been fraught with fear, dissatisfaction, and a sense that more must be done to protect residents' health, independence, and financial and emotional well-being. The resulting narrative is not monolithic but rather a spectrum, with the heart of the facility - the people who show up every day to care for residents - appearing as the central, most influential force in shaping each individual experience.
Brookside At Regency is an assisted living community located in Centerville, MA. Our community offers a range of amenities to ensure our residents have a comfortable and enjoyable living experience. Each apartment comes fully furnished and includes cable or satellite TV, a dining area, and a kitchenette. Residents can also take advantage of our outdoor space and small library.
We understand the importance of maintaining a high standard of care for our residents. That's why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff is trained in medication management and can provide assistance with special dietary restrictions, including diabetes diets.
At Brookside At Regency, we believe that fostering mental wellness is crucial for overall well-being. We offer a mental wellness program to support our residents' emotional health.
Our dining program ensures that all residents receive delicious and nutritious meals according to their dietary needs. We also accommodate special dietary restrictions to ensure everyone's needs are met.
Staying socially engaged is an important aspect of life at Brookside At Regency. We encourage resident-run activities and organize scheduled daily activities to keep everyone active and involved.
With several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals nearby, our community offers convenience and accessibility for our residents.
If you are looking for a welcoming assisted living community that prioritizes comfort, care, and engagement, look no further than Brookside At Regency in Centerville, MA.
Centerville, Massachusetts, is a charming and convenient location for senior living. With several physicians, pharmacies, and hospitals within a short distance, residents have easy access to healthcare services. The area also offers a variety of dining options, including local favorites like Four Seas Ice Cream and The Barnicle. Additionally, there are cafes such as Sea Street Cafe and Panera Bread for leisurely meals or coffee outings. For transportation needs, the Barnstable Municipal Airport and Hyannis Transportation Center are nearby. Veterans Memorial Park provides a peaceful outdoor space for recreational activities. Overall, Centerville combines convenience with a welcoming community atmosphere for seniors looking to settle in the area.
At Brookside At Regency, the monthly costs for accommodations reflect a premium experience in comparison to both Barnstable County and the broader Massachusetts market. For a studio apartment, residents can expect to pay $6,950, which is notably higher than the county average of $5,838 and significantly exceeds the state average of $5,312. Similarly, the one-bedroom option is priced at $8,450 - again outpacing both local and state figures of $5,942 and $5,349 respectively. These elevated costs may be indicative of enhanced amenities or unique services offered at Brookside At Regency, catering to those seeking a distinguished living environment.
Brookside At Regency is located at 120 South Main Street, Centerville, MA 02632 in Barnstable County, Massachusetts
The comprehensive range of services at Brookside At Regency is designed to support residents with dementia or Alzheimer's disease effectively. Assistance with dressing and bathing helps maintain personal hygiene and comfort, while tailored meal preparation and service ensure that residents receive nutritious meals suited to their dietary needs. Medication management is crucial for maintaining health and preventing complications associated with the disease, enabling residents to adhere to their prescribed regimens. Support with activities of daily living fosters independence while ensuring safety during essential tasks such as transfers. The 24-hour supervision provides peace of mind for families and ensures immediate assistance when needed, which is vital due to the unpredictable nature of memory-related conditions. Additionally, a mental wellness program engages residents in cognitive-stimulating activities, promoting mental health and enhancing quality of life through social interaction and cognitive exercises tailored specifically for their needs. Together, these features create a nurturing environment that prioritizes both safety and well-being for individuals facing the challenges of dementia or Alzheimer's disease.
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