The Pavilion - Hyannis
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876 Falmouth Road, Hyannis, MA 02601
For more information about senior living options: (844) 490-3973
The food at The Pavilion Rehab and Nursing Center is very good, with options for lunch and dinner. The facility is reported to be clean and well-maintained. The staff are described as friendly and attentive, ensuring patients receive what they need. Patients appreciate being helped in the morning and having their physical therapy scheduled regularly. Overall, the individual receiving therapy is satisfied with their experience at the center despite some challenges.
The staff is seriously overworked and unable to provide adequate care. There is noticeable neglect of patients in the facility. Phone calls to the social worker go unanswered after issues are raised. Help bells frequently go unanswered, indicating a lack of responsiveness from the staff. Patients' clothing is often lost, reflecting poor management of personal belongings. The facility is described as being in disrepair, raising concerns about the environment and safety for residents.The experiences shared by patients and their loved ones regarding The Pavilion Rehab and Nursing Center present a stark contrast in perspectives, highlighting both commendable aspects of care as well as significant concerns. On one hand, there are accounts of satisfactory therapy sessions and good staff interactions, while on the other hand, serious issues related to patient neglect and facility conditions have been raised.
One review highlights the deeply troubling situation concerning the overworked staff at the facility. The writer expresses concern for patients who may be vulnerable, pointing to instances of neglect observed during regular visits over a month. The social worker, initially seen as pleasant and accommodating, seemingly vanished when issues were brought to light. This lack of communication is particularly alarming; phone calls went unanswered, leaving families feeling unsupported in critical moments. This disconnect raises questions about accountability within the facility and suggests a systemic issue that needs addressing.
Compounding these concerns is the report of unresponsive help bells and lost clothing items during a loved one's rehab stay. Such issues not only reflect poor operational practices but also compromise the dignity and comfort of individuals who are often in desperate need of assistance. Furthermore, descriptions of disrepair within the facility paint an unsettling picture that could contribute to an overall sense of neglect toward residents' wellbeing. As such reviews emphasize these factors, it becomes clear that more attention must be directed toward staff management and maintenance protocols.
In striking contrast to this negative portrayal is another account from a patient currently undergoing therapy at The Pavilion Rehab and Nursing Center amid ongoing health concerns due to a virus outbreak. While acknowledging restrictions imposed for safety—such as limited movement around the facility—the patient emphasizes satisfaction with their experience overall. They report that meals provided are not only frequent but also enjoyable, with options available for lunch and dinner that allow some degree of personalization based on individual preferences.
Additionally, this reviewer commends the cleanliness of the environment in which they are receiving treatment—a crucial element in any healthcare setting—especially during an ongoing pandemic. They describe how staff members efficiently assist with getting them ready for their day’s activities while ensuring physical therapy sessions proceed smoothly. The positive interactions with friendly staff further enhance their experience; prompt responses to requests indicate a level of attentiveness amidst challenging circumstances.
Nevertheless, both narratives underscore an essential need for improvement in certain areas despite positive feedback on food quality and staff friendliness highlighted by some residents or patients. Ensuring consistent communication channels between social workers or administrative personnel with family members is vital in restoring trust among stakeholders involved in patient care at facilities like The Pavilion Rehabilitation Center.
Ultimately, navigating through these contrasting viewpoints leads us to question what measures can be embraced by administrators at such rehabilitation centers to strike a balance between maintaining high standards of care while ensuring adequate staffing levels capable of meeting necessary demands without compromising quality or attentiveness toward patients’ needs. Both praise for specific attributes alongside criticism concerning service deficiencies should serve as motivation for continual assessment aimed at enhancing rehabilitation experiences within nursing facilities across similar contexts.
82 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Barnstable Mun Boardman Polando (2 miles away) Marthas Vineyard (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pavilion - Hyannis in Hyannis, MA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. This community provides a luxurious and comfortable living environment with fully furnished apartments, private bathrooms, and outdoor spaces for residents to enjoy.
Residents can take advantage of numerous amenities such as a beauty salon, gaming room, small library, computer center, and a fitness room. They can also stay connected with Wi-Fi/high-speed internet access throughout the community. The Pavilion - Hyannis also offers transportation services to doctors' appointments and non-medical destinations.
Care services at this community are available 24/7 and include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and special dietary restrictions are also taken into consideration to cater to individual needs. Residents can benefit from the mental wellness program offered by professionals who prioritize their emotional well-being.
The dining experience at The Pavilion - Hyannis is exceptional and caters to residents' special dietary restrictions. Delicious meals are served restaurant-style in the dining room where residents can enjoy socializing with their peers.
In terms of activities, residents have access to concierge services that can help them plan day trips or participate in resident-run activities. Planned daily activities and fitness programs are available for those looking to engage in physical exercise or socialize with other residents.
The location of The Pavilion - Hyannis is convenient with several amenities nearby including cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
At The Pavilion - Hyannis in Hyannis, MA seniors can truly experience a vibrant assisted living community where they receive excellent care while enjoying numerous amenities designed for their comfort and well-being.
The Pavilion - Hyannis is located at 876 Falmouth Road, Hyannis, MA 02601 in Barnstable County, Massachusetts
The Pavilion - Hyannis on seniors.fyi includes 13 photos including images showing interior, landscaping, building, entrance, decor, waiting area, dining, caregiver, and more.
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Interior
Decor
Building
Dining
Landscaping
Outdoor
Waiting Area
Wheelchair
