Arbor Springs in West Des Moines, IA

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Arbor Springs

Arbor Springs in West Des Moines, IA

7951 EP True Parkway, West Des Moines, IA 50266

For more information about senior living options: (844) 490-3973

4.2 from 25 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
0
1 stars
4

Memory Care Skilled Nursing Facility

Arbor Springs Costs & Pricing

At Arbor Springs, the cost of a studio room is significantly higher than both Polk County and the broader state of Iowa. Priced at $7,050 per month, Arbor Springs reflects a premium offering in terms of services and amenities when compared to Polk County's average monthly fee of $3,533 and Iowa's statewide average of $3,613 for similar accommodations. This disparity suggests that residents at Arbor Springs may enjoy enhanced facilities or specialized care options that justify the higher expense. It's an important consideration for families evaluating long-term care solutions in relation to their budgetary needs.

Floor plansArbor SpringsPolk CountyIowa
Studio$7,050$3,533$3,609

Overall Review of Arbor Springs

Pros

  • pro The staff at Arbor Springs are helpful, caring, and understand the challenges of dementia.
  • pro Families feel blessed that their loved ones are cared for by people who truly care about them.
  • pro The honesty and integrity of the staff are appreciated by families.
  • pro Arbor Springs makes the end-of-life process easier for families, with compassionate care.
  • pro The team at Arbor Springs does an excellent job caring for residents with advanced dementia, with care, heart, and kindness.
  • pro Arbor Springs is a great facility for people with dementia, and families highly recommend it.
  • pro Arbor Springs provides seamless social, nutritional, spiritual, and medical care for residents and their families.
  • pro Arbor Springs protects residents and families by providing confidential, safe, secure spaces.
  • pro Residents participate in meaningful activities and outings that enhance their well-being.

Cons

  • pro These people do not truly care about anyone.
  • pro They don't have a clue how to manage their staff.
  • pro That goes for the head nurse as well.
  • pro They used to have an administrator that took care of business. Not any more.
  • pro The rest are lazy and do only the basic to get by.
  • pro The level of nursing care is very low.
  • pro The management is very poor too.

Review

Arbor Springs in West Des Moines is best suited for families seeking dementia-focused, low-stimulation care delivered by genuinely compassionate staff who understand the daily realities of advanced cognitive impairment. The community presents as a true one-stop option for long-term dementia care, combining room and board with regular medical oversight, dental visits, therapies, and restorative activities in a secure, homelike setting. Residents who need steady routines, vigilant supervision, and a caring environment where families feel the person they love is safe and respected will likely find Arbor Springs a strong fit. The emphasis on gentle, attentive caregiving - not flashiness or social theater - helps residents stay as settled and content as possible.

Those considering alternatives should weigh Arbor Springs' strengths against notable concerns in administration and staffing consistency. Several reviews spotlight solid clinical care and heartfelt interaction from front-line staff, but others flag administrative gaps, delayed refunds for days paid after a resident's passing, and late tax documents. Turnover in leadership and nursing staff has also been a recurring tension, producing mixed experiences in care continuity and responsiveness. Families that prioritize seamless administrative follow-through, predictable billing, and highly stable leadership may want to compare other dementia-focused communities where those elements are consistently documented.

The core advantages - highly trained staff, a recognized emphasis on dementia care, and a thoughtful, low-stimulation environment - largely offset the downsides when the priority is living well with dementia. Reviewers repeatedly point to caregivers who are steady, honest, and attentive to the nuanced needs of residents with advanced dementia. End-of-life support is described as compassionate and transparent, with staff and administrators who demonstrate honesty and integrity during difficult moments. Food, therapy services, and restorative activities are frequently praised, reinforcing Arbor Springs as a place where meaningful daily engagement occurs and families feel their loved ones are nurtured rather than neglected.

That said, the quality signal can feel uneven in practice, depending on the shift and the administrator on duty. Complaints about aides who appear disengaged or overextended, and about turnover that leaves only a few seasoned staff members, recur in some reviews. When these gaps appear, the burden shifts onto families to chase answers or navigate administrative hiccups, including refunds and documentation. The most decisive hesitation often centers on whether the on-site leadership and supervision will maintain consistent standards over time. For families whose experience hinges on prompt administrative reliability and consistently proactive care coordination, this is a critical factor to probe during tours and intake conversations.

For families weighing this option, several practical steps sharpen the decision. Request current staffing metrics - nurse-to-resident ratios, weekend coverage, and the mix of certified nursing assistants versus higher-level clinicians. Meet the head nurse and administrator to gauge communication responsiveness and problem-solving style. Ask for concrete examples of how care plans for residents with advanced dementia are updated and reviewed, and request a written outline of the refund and billing process to avoid estate-statement surprises. If possible, talk with several families about their ongoing experience with both care quality and administration. Arbor Springs can deliver deeply empathetic dementia care and a secure, comforting environment, but the decision hinges on whether the administrative heartbeat and staffing stability align with the family's expectations for consistency and transparency.

In sum, Arbor Springs stands out for dementia-specific care delivered with warmth, attentiveness, and a structure designed to protect and empower residents and their families. It is a compelling choice for those who value a focused, compassionate approach to advanced dementia and want a comprehensive, in-house support system. However, families with heightened concerns about leadership consistency, administrative responsiveness, or guaranteed prompt handling of billing and paperwork may prefer alternatives that foreground rock-solid management and steadier staffing. The right fit depends on whether the priority is unwavering dementia expertise and a carefully moderated daily rhythm, or a stronger emphasis on administrative predictability and long-term staffing stability.

Features

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.

Transportation

  • Des Moines International (9 miles away) Des Moines International (9 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.

Description

Arbor Springs is a reputable assisted living community located in the charming city of West Des Moines, IA. As a skilled nursing facility, we provide top-notch care services to meet the unique needs of our residents.

Our community boasts a range of amenities designed to enhance the quality of life for our residents. We offer luxurious bath tubs for relaxation and comfort, as well as on-site beautician services to help residents look and feel their best. Devotional services are available both on-site and off-site to cater to various spiritual needs. Indoor and outdoor common areas provide welcoming spaces for socializing and enjoying the company of fellow residents. For residents looking for short-term stays or respite care, we offer flexible options. Additionally, our community features a swimming pool and hot tub for leisurely activities, ensuring a healthy and active lifestyle.

At Arbor Springs, we prioritize specialized care services such as diabetic care and high acuity care to address specific medical needs with utmost professionalism and expertise.

We also understand the importance of engaging activities that promote mental stimulation and social interaction. Devotional activities are offered both on-site and off-site, allowing residents to explore their spirituality in a supportive environment.

Our convenient location ensures that residents have easy access to essential amenities nearby. With three cafes, five parks, eight pharmacies, 40 physicians, 37 restaurants, three places of worship, two theaters, and two hospitals in close proximity, our residents have everything they need within reach.

At Arbor Springs in West Des Moines, IA, we strive to provide exceptional care and maintain an enriching environment where our residents can thrive physically, mentally, and socially.

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Nearby Places of Interest

This part of West Des Moines, Iowa offers a variety of amenities that cater to the needs of seniors. With several parks nearby, such as Valley View Park and Grant Park, residents can enjoy outdoor activities and scenic views. The area also boasts a range of dining options including Hana Ramen Sushi, Culver's, and The Cheesecake Factory, providing diverse culinary experiences. For medical needs, there are reputable physicians like Mercy Jordan Creek Pediatric and the University of Iowa Hospital and Clinics in close proximity. Additionally, there are multiple pharmacies for easy access to medications. Places of worship such as Westview Church and Living Faith Lutheran Church offer spiritual support and community connections. Overall, with convenient access to entertainment venues like Century Theatre and essential services like hospitals such as Iowa Methodist Medical Center nearby, this part of West Des Moines provides a comfortable and well-rounded environment for senior living.

Parks

  • Valley View Park (0.6 miles)
  • Playground At Maple Grove School (1.6 miles)
  • Westown Meadows Park (2.4 miles)
  • Grant Park (2.5 miles)
  • Stonegate Park (3.1 miles)

Restaurants

  • Hana Ramen Sushi (0.7 miles)
  • The Cheesecake Factory (0.8 miles)
  • Culver's (0.8 miles)
  • Bar Louie (1 miles)
  • McDonald's (1 miles)
  • Burger King (1.1 miles)
  • Taco John's (1.1 miles)

Physicians

  • Bassett, Tony-Mercy Jordan Creek Pediatric (0.7 miles)
  • University of Iowa Hospital and Clinics (0.9 miles)
  • Hunter Karen Parkway Periodontal Group West Des Moines (1.5 miles)
  • Wolfe Eye Clinic (1.7 miles)
  • Midwest Sleep Specialists (1.8 miles)
  • Des Moines Orthopaedic Surgeons PC (1.9 miles)
  • Dermatology Clinic, P.L.C. (1.9 miles)

Theaters

  • Century Theatre (0.8 miles)
  • The Palms Theatres & IMAX (3.4 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (2.1 miles)
  • Starbucks (3.5 miles)

Pharmacies

  • Walmart Pharmacy (1.5 miles)
  • Outcomes Pharmaceutical Health Care (1.6 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)

Places of Worship

  • Westview Church (2 miles)
  • Living Faith Lutheran Church (2.6 miles)
  • Shepherd Of The Valley (3.1 miles)

Hospitals

  • Mercy Medical Center West Lake (2 miles)
  • Iowa Methodist Medical Center (3.2 miles)

Frequently Asked Questions

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Related Resources

  • reminiscence therapyExploring the Power of Reminiscence Therapy for Individuals With Dementia

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