Arbor Springs Of West Des Moines
Save7951 East P True Parkway, West Des Moines, IA 50266
For more information about senior living options: (844) 490-3973
The staff at Arbor Springs are helpful, caring, and understand the challenges of dementia. Families cannot say enough good things about Arbor Springs. Families feel blessed that Arbor Springs cared for their loved ones during the end of life. The staff demonstrate honesty and integrity. Arbor Springs made the end-of-life process easier for families. Arbor Springs provides seamless social, nutritional, spiritual, and medical care for residents and their families. The team at Arbor Springs does an excellent job caring for residents with advanced dementia, with care, heart, and kindness. It is an all-dementia care facility with the best staffing ratio in the state of Iowa. The facility is clean and well-maintained, and the environment is thoughtfully designed with comfortable, private neighborhood rooms. The dining and activities are well-run, contributing to a positive resident experience.
One reviewer felt the facility lacked transparency, saying reviews focused on staff rather than patient care and describing the situation as suspicious. The facility was described as very expensive, making it unaffordable for many despite decent upkeep. Administrative issues were noted, with unresolved refunds and missing tax documents indicating ongoing billing problems. Some reviewers warned against choosing the place, citing staff incompetence and gaps in medication knowledge. Aides were accused of laziness and failing to perform basic tasks, with poor supervision. The center was described as old, run-down, and smelling anew, with staff turnover contributing to concerns. Medicaid is not accepted, heightening affordability concerns for potential residents. New administration was described as out of touch and lacking competence.Arbor Springs of West Des Moines is best suited for families navigating dementia care who want a highly attentive, hands-on approach in a structured, homelike setting. This community emphasizes specialized memory-care routines, low-stimulation environments, and vigilant supervision with a clear focus on safety and person-centered caregiving. Residents typically benefit from intimate neighborhood layouts where staff can monitor needs closely, meals are served with assistance, and daily activities are tailored to cognitive levels. The program works best for families willing to invest in private-pay care to access the high-touch service and continuity that memory care requires, rather than seeking a budget-conscious, broad-spectrum facility.
Those with tighter budgets or who rely on Medicaid should consider alternatives. Arbor Springs operates on private pay with limited or no Medicaid acceptance, which means eligibility and reimbursement challenges may push families toward other communities that accept public funding. In addition, while many reviews praise the staff for dedication, several accounts flag administrative friction, refunds delayed after a resident's passing, and tax-document timing issues. For families seeking a facility with a consistently transparent billing process and steady administrative responsiveness, the occasional paperwork bottlenecks at Arbor Springs could be a decisive drawback.
On the upside, the core strength is dementia expertise delivered with warmth and steadiness. Staff members are frequently described as caring, knowledgeable, and able to respond to advanced needs with sensitivity, not over-medicating or stifling independence. The facility's design - neighborhood pods with central spaces, private rooms, and built-in kitchens - supports supervision without feeling clinical, while routines around dining, therapy, and social engagement are integrated rather than siloed. Families report effective care during end-of-life and strong medical coordination, with doctors and therapists visiting as part of a coordinated long-term plan. When care is most needed, the team's emphasis on safety, routine, and respectful handling stands out.
However, the cons are nontrivial. The price point is consistently high, and Medicaid is not accepted, limiting options for some residents when finances shift. A few reviews note declines in cleanliness, smell, or general upkeep as well as turnover in nursing leadership, which can ripple through daytime care and med administration. Instances of aides appearing disengaged or over-reliant on casual activities rather than direct care create concern about daily consistency. Delays in refunds and tax documents, and complaints about administrative clarity on policies, suggest that not all operational facets meet the same standard as the caregiving itself.
Still, the strong dementia-focused caregiving can offset these concerns for families who prioritize safety, continuity, and a robust care continuum. The staff-to-resident ratio, the emphasis on structured routines, and the deliberate, conversation-rich approach to calming and engaging residents can translate into meaningful daily quality of life even when costs are steep. The facility's "one-stop" model - room and board, medical and dental visits, therapies, and social programming - reduces complexity for families, which can justify the premium. In other words, the caregiving quality often makes the expense feel appropriate, but only when the budget accommodates private pay and the administrative aspects are actively monitored by families.
For families weighing Arbor Springs, the practical path is to schedule a thorough tour with senior care and to request a detailed, resident-specific care plan that outlines dementia-specific protocols, meal support, and activity schedules. Probe into the level of front-line supervision, ask to meet CNAs and RNs, and observe how staff respond to a mock cue or a resident in distress. Confirm whether Medicaid or other funding options could ever fit, and explore the refund and documentation timelines before committing. When comfort with the staff's caring ethos and the facility's specialized framework aligns with financial realities, Arbor Springs becomes a decisive, intelligent choice for high-level dementia care in the Des Moines area.
56 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Arbor Springs of West Des Moines is an assisted living community located in beautiful West Des Moines, Iowa. Our community is designed to provide a comfortable and supportive environment for seniors who may require assistance with daily activities or want the peace of mind that comes with 24-hour supervision.
At Arbor Springs, we offer a wide range of amenities to enhance our residents' quality of life. Our beauty salon ensures that residents can always look and feel their best, while our fully furnished apartments provide a comfortable and inviting living space. Residents can enjoy delicious meals in our restaurant-style dining room, or if they prefer, they can use our kitchenette to prepare their own meals. We also offer housekeeping services to keep our community clean and organized.
Our community promotes an active lifestyle through various activities and programs. Residents can stay physically fit in our fitness room or participate in planned day trips and resident-run activities. For those who enjoy gaming, we have a gaming room where residents can engage in friendly competition. Our small library provides a quiet space for reading and relaxation.
We understand the importance of staying connected in today's digital world, so we offer Wi-Fi/high-speed internet throughout our community. Our computer center allows residents to access the internet or stay connected with loved ones through email or video chats.
At Arbor Springs, we prioritize the health and well-being of our residents. Our wellness center is staffed around the clock to ensure that any medical concerns are promptly addressed. We also provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is available to ensure that residents take their medications on schedule.
We take pride in our convenient location, with several amenities nearby. There are three cafes within close proximity for residents who want to explore local cuisine or grab a quick bite to eat. Five parks provide opportunities for outdoor exercise and relaxation. Eight pharmacies make it easy for residents to obtain necessary medications. And with 40 physicians nearby, residents have access to quality healthcare. There are also numerous restaurants, places of worship, theaters, and hospitals in the area.
Overall, Arbor Springs of West Des Moines offers a vibrant and supportive community where residents can thrive and enjoy their golden years with peace of mind.
This part of West Des Moines, Iowa offers a variety of amenities and services that cater to the needs of seniors. With several parks nearby, such as Valley View Park and Grant Park, residents can enjoy outdoor activities and leisurely walks in a peaceful environment. The area also boasts a range of dining options, including Hana Ramen Sushi and The Cheesecake Factory, providing convenient dining choices for seniors. Additionally, there are multiple healthcare facilities in close proximity, such as University of Iowa Hospital and Clinics and Midwest Sleep Specialists, ensuring easy access to medical care. With pharmacies like Walmart Pharmacy and Walgreens nearby, medication management is made simple for seniors. Places of worship like Westview Church and Shepherd Of The Valley offer spiritual support within the community. Overall, this part of West Des Moines provides a well-rounded living environment with various resources to cater to the needs of senior residents.
Arbor Springs Of West Des Moines is located at 7951 East P True Parkway, West Des Moines, IA 50266 in Polk County, Iowa
Arbor Springs Of West Des Moines on seniors.fyi includes 15 photos including images showing interior, gardening, outdoors, painting, art, landscaping, and more.
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