Residents and families frequently describe staff as kind, compassionate, and responsive.
Many reviewers describe warm, supportive interactions and care that helped residents feel at ease. Several families also mention being able to reach nursing or leadership quickly when questions or concerns came up. A few residents even credit daily involvement with improved engagement and comfort over time. A small number of reviews, however, describe gaps in responsiveness and routine care when needs were not met promptly.
caveat
Dining quality is a mixed bag
Dining receives both strong praise and recurring complaints about what is served.
Multiple reviewers say the food is excellent, with meals that resemble restaurant dining and a menu that feels satisfying. Others describe problems with meal execution, including running out of items and receiving different food than what was ordered. One memory care review also complains about cleanliness in the dining area. Overall, dining seems to vary by experience, with several families praising it while a minority raise consistent concerns.
differentiator
Memory care gets detailed attention
Residents in memory care are described as getting hands-on support and specialized programming.
Reviewers who mention the memory care unit often describe ongoing support, engagement, and staff who understand changing needs. One family also talks about a hospice partnership during a complex stage, describing it as helpful for comfort and care coordination. On the other hand, at least one reviewer says memory care falls short on daily room care and basic monitoring related to safety. Taken together, the memory care experience appears supportive for many families, with some notable service breakdowns reported in specific areas.
common
Facility condition and cleanliness stand out
The building condition and cleanliness are repeatedly mentioned in reviews.
Many reviewers describe the community as beautiful and very clean, including comments about how the space feels rather than looking like a typical care facility. Several also mention well-kept common areas and maintained rooms, which contributes to a sense of comfort for families visiting. While most sentiment is positive, at least one review raises concerns tied to room care and daily upkeep in memory care.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Memory Care
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fitness room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Spa
Telephone
Wi-Fi/high-speed internet available
Transportation
Des Moines International (7 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Outcomes Pharmaceutical Health Care (0.1 miles)
Walmart Pharmacy (0.4 miles)
CVS Pharmacy (0.6 miles)
Walgreens (1.2 miles)
Walgreens (2.6 miles)
Walgreens (3.1 miles)
Walgreens (3.7 miles)
Restaurants
Johnny's Italian Steakhouse (0.2 miles)
Raising Cane's Chicken Fingers (0.3 miles)
Wellman's Pub & Rooftop (0.3 miles)
Chick-Fil-A (0.4 miles)
Smash Park (0.4 miles)
Chipotle Mexican Grill (0.4 miles)
Monterrey Mexican Restaurant (0.4 miles)
Cafes
Starbucks (0.2 miles)
Starbucks (0.6 miles)
Starbucks (3.2 miles)
Theaters
Century Theatre (0.8 miles)
Physicians
Betsy Dettman, ARNP (0.9 miles)
Bassett, Tony-Mercy Jordan Creek Pediatric (1.6 miles)
University of Iowa Hospital and Clinics (1.9 miles)
Wolfe Eye Clinic (2.1 miles)
Hunter Karen Parkway Periodontal Group West Des Moines (2.1 miles)
The continuous 24-hour supervision ensures residents are safe and monitored, reducing the risk of wandering or accidents that can occur in individuals with dementia. Assistance with activities of daily living, such as bathing and dressing, is crucial in promoting personal hygiene and dignity while fostering independence. Help with transfers enhances mobility and comfort, ensuring residents can move safely between locations within the facility. Coordination with healthcare providers guarantees that any medical needs are addressed promptly, creating a seamless care experience tailored to individual requirements. The dementia waiver allows for specific accommodations to be made, catering to various stages of the illness. Meal preparation and service focus on nutritional needs while being mindful of dietary restrictions common among those with cognitive impairments. Medication management fosters adherence to prescribed regimens, which is essential for overall health stability. The mental wellness program supports emotional well-being through engaging activities designed for cognitive stimulation, while specialized memory care programming provides structured environments conducive to reminiscence and engagement. For those experiencing mild cognitive impairment, a tailored approach offers early intervention strategies that can slow progression and maintain quality of life. Transportation arrangements for medical appointments further ensure residents receive appropriate care without added stress or difficulty navigating logistics.
MorningStar At Jordan Creek on seniors.fyi includes 17 photos including images showing interior, decor, dining, artwork, bedroom, living room, lounge, windows, and more.
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Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
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