MorningStar At Jordan Creek in West Des Moines, IA
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525 South 60th Street, West Des Moines, IA 50266
For more information about senior living options: (844) 490-3973
MorningStar is absolutely beautiful and feels like a resort. The staff are incredibly caring and go above and beyond to help families. Residents are treated like family by the MorningStar team. The meals are excellent and dining feels like a restaurant experience. The facility is immaculate, clean, and welcoming. Paula and Lindsey are genuinely caring leaders who listen and respond quickly. Activities are thoughtful, engaging, and led with enthusiasm and kindness. Transitions for families are supported with clear communication and care. MorningStar provides five-star quality care across assisted living and memory care. Families consistently say MorningStar makes their loved ones feel safe, happy, and well cared for.
The nursing staff left something to be desired. Gossiping and immaturity among the staff were observed. CNAs were not responsive when assistance was needed. Two residents fell during exercise classes on separate occasions, raising safety concerns. The staff seemed to resent residents having private caregivers and often fell short. Residents missed showers because CNAs were "too busy." The kitchen was a major disappointment; meals rarely matched the menu and items ran out. For the price, the meals were described as awful. Memory Care had serious care gaps, including nonexistent daily room care and unclean dining areas. Haircuts were on the list for three consecutive weeks and never provided; residents wore soiled clothing. The $100 refund for a lost comforter was never issued.MorningStar at Jordan Creek is best suited for families seeking a resort-like, highly engaged senior living community in West Des Moines, where memory care and assisted living live on a single campus and staff are repeatedly described as genuinely caring. It appeals to residents who prize a warm, homelike atmosphere, robust activity programs, and dining that feels restaurant-worthy. For families, the strongest attraction is a leadership team that is accessible and intent on building real relationships with residents and their loved ones, plus a sense that the community is a true extension of the family network during transitions and ongoing care.
Those who may want to consider alternatives include families prioritizing absolute consistency in day-to-day caregiving across all shifts. Several reviews raise concerns about occasional lapses - nurses and CNAs not always responsive, showers missed, and friction around private caregivers - suggesting that reliable, round-the-clock care may not be uniform every day. Memory care also shows some unevenness in daily room care and housekeeping in certain accounts. If a facility's ability to deliver flawless daily routines, meticulous housekeeping, and unflagging caregiver availability on every shift is non-negotiable, it's prudent to compare other options with tighter staffing guarantees and tighter quality-control tracks.
The most convincing pro bundle at MorningStar - the ambience, the comprehensive amenities, and the people - often dwarfs the occasional service gaps. The campus feels like a high-end hotel with thoughtful spaces for dining, socializing, therapy, and recreation, and the dining experience is repeatedly described as appealing, with menus that spark interest even when supply hiccups occur. The activity calendar is wide-ranging and well-led, and the care teams across assisted living and memory care are repeatedly praised for competence, compassion, and a willingness to go the extra mile. When issues arise, the leadership and frontline staff who are named by families - nurses, chefs, wellness directors, and activity coordinators - tend to respond with accountability and a readiness to adjust plans.
What to probe during a tour or move-in discussion matters a lot. Families should press for clarity on daily care routines, especially showers, hygiene, and assistance with personal items; ask about how private caregivers are integrated and whether their presence changes staffing dynamics. Inquire into kitchen planning and inventory controls to understand how menus translate into actual meals day after day. Review how the memory care unit handles daily room care, cleaning schedules, and monitoring for safety, and request a concrete plan for fall-risk management during activities. Above all, seek real-time introductions to the care team lead, the nurse on staff, and the executive director so the "how" behind care feels as tangible as the facility's beauty.
The testimonials emphasize that MorningStar's reputation rests on genuine relationships: families repeatedly speak of leaders like Paula and Lindsey as anchors who make move-in, transitions, and ongoing questions feel manageable. Residents tend to become engaged teammates - therapists, activity directors, and dining staff are described as poised, affectionate, and dedicated to fostering conversation and connection. The ability to coordinate with hospice teams when needed is highlighted as a meaningful strength, underscoring a philosophy of integrated, person-centered care. Yet a subset of reviews signals that even the best intentions can encounter friction, making proactive family involvement and explicit care-plan agreements essential.
In the end, MorningStar at Jordan Creek stands out as a premier, relationship-forward option for families who want a welcoming, aesthetically impressive environment coupled with accessible leadership, strong memory-care capabilities, and a vibrant activity slate. It delivers exceptional elements - careful staffing in many shifts, a warm culture, and high-quality meals and amenities - that can transform a parent's daily life. The caveat is clear: not every shift will feel seamless, and a few residents' experiences reveal gaps in routine care and consistency. For families ready to partner closely with a proactive care team, advocate for a precise care plan, and value a community that feels like home rather than a clinical setting, MorningStar is a compelling, well-regarded choice worth prioritizing in the decision process.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.MorningStar At Jordan Creek in West Des Moines, IA is an assisted living community specializing in Memory Care. With a wide range of amenities and care services, residents can expect a comfortable and fulfilling lifestyle.
The community offers fully furnished accommodations with options for cable or satellite TV, allowing residents to stay connected and entertained. A dining room and restaurant-style dining provide delicious meals prepared by professional chefs. Special dietary restrictions are also catered to, ensuring that each resident's nutritional needs are met.
Maintaining physical and mental wellness is a priority at MorningStar At Jordan Creek. Residents have access to a fitness room, outdoor spaces, and spa facilities for relaxation. Wi-Fi/high-speed internet is available throughout the community for easy communication with loved ones.
Care services provided include 24-hour supervision, assistance with daily activities such as bathing, dressing, and transfers. Medication management and coordination with health care providers ensure that residents receive the necessary medical attention. Those with memory-related conditions benefit from specialized memory care programming and a mental wellness program designed to support cognitive function.
Transportation arrangement is available for medical appointments, allowing residents to conveniently access healthcare services when needed. Move-in coordination assists new residents in transitioning smoothly into their new home.
MorningStar At Jordan Creek is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This proximity provides opportunities for socialization, entertainment, and easy access to essential services.
Overall, MorningStar At Jordan Creek offers a vibrant assisted living community tailored specifically for individuals requiring Memory Care services. With its comprehensive amenities and caring staff members dedicated to promoting well-being in every aspect of life, this community provides an enriching experience for its residents.
MorningStar At Jordan Creek is located at 525 South 60th Street, West Des Moines, IA 50266 in Polk County, Iowa
The continuous 24-hour supervision ensures residents are safe and monitored, reducing the risk of wandering or accidents that can occur in individuals with dementia. Assistance with activities of daily living, such as bathing and dressing, is crucial in promoting personal hygiene and dignity while fostering independence. Help with transfers enhances mobility and comfort, ensuring residents can move safely between locations within the facility. Coordination with healthcare providers guarantees that any medical needs are addressed promptly, creating a seamless care experience tailored to individual requirements. The dementia waiver allows for specific accommodations to be made, catering to various stages of the illness. Meal preparation and service focus on nutritional needs while being mindful of dietary restrictions common among those with cognitive impairments. Medication management fosters adherence to prescribed regimens, which is essential for overall health stability. The mental wellness program supports emotional well-being through engaging activities designed for cognitive stimulation, while specialized memory care programming provides structured environments conducive to reminiscence and engagement. For those experiencing mild cognitive impairment, a tailored approach offers early intervention strategies that can slow progression and maintain quality of life. Transportation arrangements for medical appointments further ensure residents receive appropriate care without added stress or difficulty navigating logistics.
MorningStar At Jordan Creek on seniors.fyi includes 17 photos including images showing interior, decor, dining, artwork, bedroom, living room, windows, chandelier, and more.
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Interior
Decor
Living Room
Bedroom
Windows
Dining
Kitchen
Lighting
Artwork
Seating Area
Bathroom
Chandelier
Natural Light
Lounge
