MorningStar At Jordan Creek
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525 South 60th Street, West Des Moines, IA 50266
For more information about senior living options: (844) 490-3973
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Morning Star is absolutely beautiful and feels like a community. Lindsey is incredibly kind, and her smile brightens even the darkest days. Lindsey and Paula provide consistent support during transitions, helping families feel supported rather than overwhelmed. Cindy, the nurse on staff, is responsive and follows residents' care plans diligently. The staff are friendly and welcoming from the front desk to the executive director. The care provided is consistently compassionate and timely. The facility is beautiful, well-kept, and maintains top-notch cleanliness. Residents thrive, engage in activities, and form meaningful connections.
The nursing staff left something to be desired and were not responsive when assistance was needed. Two residents fell during exercise classes, raising major safety concerns. The kitchen frequently ran out of items, resulting in meals that did not match the menu and were of poor quality. Staff appeared to resent residents with private caregivers, and basic tasks like showers were often missed. Personal items and clothing sometimes went missing, with a lack of accountability to address the issue. A promised $100 reimbursement for a lost comforter was never received. Gossiping and immaturity among CNAs were observed, undermining resident care.Morning Star Senior Living draws a broad spectrum of experiences from people who have lived or worked there. On the surface, the place can feel stunning: a beautifully kept building, a calm and welcoming atmosphere, and a sense that the environment itself is designed to be comfortable and safe for residents. Several reviewers repeatedly praised the facility's appearance, cleanliness, and attention to aesthetics, and many families spoke warmly about the initial impressions they received from staff who helped with move?in and transitions. The expectation set by the setting is that Morning Star can be a peaceful, family?oriented place where residents can settle in with dignity.
What makes Morning Star feel so compelling to some families is the personal touch they encountered from specific staff members. In multiple accounts, Lindsey and Paula were described as exceptionally kind and proactive during the move?in process, with one family saying they felt "like family" and that Lindsey's smile could brighten difficult days. The sense of accessibility and responsiveness extended beyond the sales or intake phase: several reviews highlighted that families were given direct cell phone numbers to reach caregivers and administrators, and that Cindy, the nurse on staff, was willing to meet with families with little notice and to follow individual care plans closely. For these families, Morning Star delivered what felt like genuine, hands?on care and a collaborative partnership with loved ones.
Care quality in the memory care setting and in day?to?day activities was another source of strong praise. Reviewers consistently noted compassionate and timely care, with reports that residents became more engaged and interactive - showing interest in therapists, activities, and social connections - after moving in. Cleanliness and maintenance were frequently cited as top?tier, and families spoke warmly about the breadth and thoughtfulness of activities and the support they received from staff during rehab and routine routines. Some families described a sense of relief and gratitude after a difficult transition, emphasizing that Morning Star helped their loved ones reclaim a sense of normalcy and personal connection.
But the picture is not uniformly positive. A substantial portion of the feedback centers on serious concerns about care consistency, safety, and accountability, particularly at the West Des Moines location. Some reviewers described gossip, immaturity, and a sense that CNAs were not consistently responsive when assistance was needed. Several accounts documented worrisome events, such as residents falling during exercise classes and missed showers because staff were "too busy." There were also recurring complaints about care fatigue or a sense that the burden of care fell on families or hospice teams rather than being consistently shouldered by the facility. In some reviews, families felt the staff resented private caregivers or were not prepared to support the involvement of loved ones who visited daily with personal care duties.
Dining and kitchen operations emerged as another major sticking point for some readers. The original appeal of Morning Star's menus often contrasted with the reality on the plate: reviewers observed that meals were frequently not what was promised, with dishes and components missing due to running out of items. One vivid example described ordering chicken salad on a croissant only to be served chicken salad or lunch meat on a hot dog bun after the croissants and chicken salad ran out - an issue tied to budgeting, inventory, and planning. The sentiment among these critics was that, given the price point, the food quality and reliability did not meet expectations, and some suggested reallocating funds toward kitchen staffing and better menu planning to avoid these recurrent shortages. Still, there were occasional affirmations of strong kitchen leadership, notably pointing to Eugene the chef as someone who responded well to requests and demonstrated ownership over issues.
Within the broader discussions, the role of leadership and internal accountability was a dividing line. Several reviews praised the administrators and front?line leaders for their responsiveness and willingness to address problems, while others described a culture where issues could be "kicked down the line" or where follow?through on concerns could be inconsistent. Personal items sometimes went missing, items from clothing to dishes were reported as being lost, and there were references to items not being reimbursed (including a missed $100 for a lost comforter) and notices about clearing out rooms shortly after a loved one's passing. One review explicitly warned to be careful with the West Des Moines location, signaling that experiences and management quality might vary by site.
Taken together, the feedback paints a nuanced portrait of Morning Star Senior Living. For some families, the facility is a beacon of care, community, and joy, where staff kindness, early collaboration, and robust programming help residents flourish. For others, gaps in day?to?day care, safety concerns, and operational inconsistencies create anxiety and disappointment, especially when personal or private caregiving arrangements interact with staff expectations and institutional processes. The strongest recurring positives are the exceptional, heartfelt interactions with individual staff members who go above and beyond, and the strong sense of community and home that several families felt once their loved ones settled in. The clearest takeaways for anyone considering Morning Star are to assess site?specific performance, to engage early and often with care teams, and to weigh the facility's beauty and supportive programming against the real?world experiences families report regarding safety, reliability, and what actually shows up on the menu and in daily care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.MorningStar At Jordan Creek in West Des Moines, IA is an assisted living community specializing in Memory Care. With a wide range of amenities and care services, residents can expect a comfortable and fulfilling lifestyle.
The community offers fully furnished accommodations with options for cable or satellite TV, allowing residents to stay connected and entertained. A dining room and restaurant-style dining provide delicious meals prepared by professional chefs. Special dietary restrictions are also catered to, ensuring that each resident's nutritional needs are met.
Maintaining physical and mental wellness is a priority at MorningStar At Jordan Creek. Residents have access to a fitness room, outdoor spaces, and spa facilities for relaxation. Wi-Fi/high-speed internet is available throughout the community for easy communication with loved ones.
Care services provided include 24-hour supervision, assistance with daily activities such as bathing, dressing, and transfers. Medication management and coordination with health care providers ensure that residents receive the necessary medical attention. Those with memory-related conditions benefit from specialized memory care programming and a mental wellness program designed to support cognitive function.
Transportation arrangement is available for medical appointments, allowing residents to conveniently access healthcare services when needed. Move-in coordination assists new residents in transitioning smoothly into their new home.
MorningStar At Jordan Creek is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This proximity provides opportunities for socialization, entertainment, and easy access to essential services.
Overall, MorningStar At Jordan Creek offers a vibrant assisted living community tailored specifically for individuals requiring Memory Care services. With its comprehensive amenities and caring staff members dedicated to promoting well-being in every aspect of life, this community provides an enriching experience for its residents.
MorningStar At Jordan Creek is located at 525 South 60th Street, West Des Moines, IA 50266 in Polk County, Iowa
The continuous 24-hour supervision ensures residents are safe and monitored, reducing the risk of wandering or accidents that can occur in individuals with dementia. Assistance with activities of daily living, such as bathing and dressing, is crucial in promoting personal hygiene and dignity while fostering independence. Help with transfers enhances mobility and comfort, ensuring residents can move safely between locations within the facility. Coordination with healthcare providers guarantees that any medical needs are addressed promptly, creating a seamless care experience tailored to individual requirements. The dementia waiver allows for specific accommodations to be made, catering to various stages of the illness. Meal preparation and service focus on nutritional needs while being mindful of dietary restrictions common among those with cognitive impairments. Medication management fosters adherence to prescribed regimens, which is essential for overall health stability. The mental wellness program supports emotional well-being through engaging activities designed for cognitive stimulation, while specialized memory care programming provides structured environments conducive to reminiscence and engagement. For those experiencing mild cognitive impairment, a tailored approach offers early intervention strategies that can slow progression and maintain quality of life. Transportation arrangements for medical appointments further ensure residents receive appropriate care without added stress or difficulty navigating logistics.
MorningStar At Jordan Creek on seniors.fyi includes 17 photos including images showing interior, dining, decor, artwork, bedroom, living room, chandelier, staircase, and more.
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Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
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Interior
Decor
Living Room
Bedroom
Windows
Dining
Kitchen
Lighting
Artwork
Seating Area
Bathroom
Chandelier
Natural Light
Lounge
