MorningStar Assisted Living & Memory Care at Jordan Creek in West Des Moines, IA
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525 South 60th St., West Des Moines, IA 50266
For more information about senior living options: (844) 490-3973
At MorningStar Assisted Living & Memory Care at Jordan Creek, the cost of care reflects a premium offering in a nurturing environment. The monthly fees for various room types are notably higher than both Polk County and the broader state averages. For instance, a studio suite is priced at $4,900, significantly above the county average of $3,533 and the state average of $3,613. Similarly, one-bedroom accommodations are set at $5,800 compared to the county rate of $2,528 and Iowa's average of $2,862. The two-bedroom option at MorningStar is also positioned at $6,700 against Polk County's $3,047 and Iowa's $3,329. Lastly, the semi-private rooms are priced at $6,900 - again surpassing both regional ($3,924) and state averages ($3,885). These costs reflect not only the quality of services and amenities offered but also the personalized care that residents receive in this esteemed facility.
| Floor plans | MorningStar Assisted Living & Memory Care at Jordan Creek | Polk County | Iowa |
|---|---|---|---|
| Studio | $4,900 | $3,533 | $3,609 |
| 1 Bedroom | $5,800 | $2,528 | $2,863 |
| 2 Bedrooms | $6,700 | $3,047 | $3,329 |
| Semi-Private | $6,900 | $3,924 | $3,885 |
The MorningStar facility is described as absolutely beautiful and resort-like. The staff are consistently kind, compassionate, and treat residents as family. The meals and dining experience are excellent, with restaurant-quality service. The building is clean, well-maintained, and welcoming. The activities are engaging, varied, and thoughtfully planned. The care is attentive, timely, and personalized, with nurses and CNAs who take responsibility for residents' needs. Management and leadership are genuinely caring, approachable, and responsive. Families report feeling supported and reassured by open communication and accessible staff.
The nursing staff left something to be desired. CNAs were not responsive when assistance was needed. Two residents fell during exercise class on separate occasions, which was a major concern. The staff seemed to resent residents having private caregivers and still fell short. Clients regularly missed showers because CNAs were too busy. The kitchen was the biggest disappointment; items on the menu were often unavailable. For what they pay, the meals are awful. There were concerns that management passes the buck and doesn't take time to care. Missing items from clothing, personal items, and dishes were reported. Memory Care exhibited neglectful issues, with daily room care nonexistent and dining area cleanliness lacking (floors and tables not properly cleaned); residents sometimes wore soiled clothing and went without needed services like haircuts. The service was described as unreasonably expensive for what was received. A fall-risk resident did not receive adequate monitoring, resulting in a hip fracture and death. The facility was considered too big, fancy, and expensive for what some families were seeking. There were ongoing concerns about price increases and how often and how much rates would rise.MorningStar Assisted Living & Memory Care at Jordan Creek is best suited for families seeking an upscale, resort-like senior living environment with strong memory care capabilities and a culture of genuine compassion. The community shines in its physical appearance and vibe: bright, expansive spaces, restaurant-style dining, and a campus that feels more like a luxury hotel than a traditional care setting. Within the staff, families consistently encounter warmth, accessibility, and a sense that caregivers know residents by name and personal history. When the goal is engaging activities, meaningful social connections, and daily reassurance that a loved one is living in a well-appointed environment, MorningStar Jordan Creek reliably delivers.
Those weighing alternatives should note that this community may not be the right fit for every situation. Several reviews flag inconsistent day-to-day caregiving, with occasional lapses such as delayed showers, items going missing, or perceived friction around private caregivers. A handful of accounts describe CNA responsiveness as uneven and even riskier moments like residents falling during activities. Dining, while frequently praised for presentation and variety, has also been criticized for running out of items or not matching the menu. For a family prioritizing ultra-tight procedural reliability, lower cost, or a smaller, more intimate setting, it's prudent to explore nearby options or other care models before deciding.
The strongest case for MorningStar lies in its exceptionally positive aspects, and these tend to offset the occasional operational missteps. The campus earns praise for its beauty, cleanliness, and the caliber of its amenities, including therapy services and robust activity programming that keeps residents engaged. Families repeatedly highlight staff who are accessible, compassionate, and willing to go the extra mile - Paula the executive director, Lindsey in community relations, Michele the wellness director, and Cindy the nurse are frequently cited as standout leaders. The sense of community is real: families describe early moves as life-changing, noting improvements in mood, initiative, and social engagement for loved ones who had grown withdrawn at home.
A powerful differentiator is how MorningStar handles memory care: residents transition within the same campus from assisted living to memory care with continuity of care and familiar routines, and the relationship with hospice services is described as collaborative and responsive. Dining is often noted as a positive daily highlight, with meals presented like a dining room experience and a strong emphasis on taste and nutrition. Families also point to the overall quality of care as the reason their loved ones feel safe, valued, and increasingly engaged. In short, when the care plan is complex, and the emotional and cognitive needs are substantial, MorningStar tends to meet and frequently exceed expectations.
Nevertheless, the cons deserve careful weight. The most credible caveat is that daily caregiving can feel uneven at times, especially when staff are balancing multiple demands or when private duty aides are part of the picture. Some families report moments of understaffing or slow response times, and a few recall incidents of falls or items going missing. The memory care unit, while praised for engagement and safety, is not immune to the same operational swings that affect any large campus. Price sensitivity also emerges in reviews, with multiple mentions of rate increases and high overall cost, even as families acknowledge the value embedded in the facility's design, programming, and staff talent.
For families weighing decisions, MorningStar Jordan Creek represents a clear choice for those prioritizing quality ambiance, proactive staff leadership, and a well-integrated memory care option. It works best for residents who thrive on structured activities, restaurant-style dining, and a community that treats families as partners. If the budget constraints are significant, if the family cannot tolerate intermittent lapses in daily care, or if a smaller, more clinical environment is preferred, alternatives deserve careful comparison. The campus is not just a place to live - it is a community that tends to transform both resident and family experiences when aligned with needs and expectations.
Actionable diligence can close the gap between promise and predictable outcomes. Prospective families should tour at different times to observe staff interactions during high- and low-activity periods, ask for current nurse-to-resident ratios in both assisted living and memory care, and request candid conversations with families already navigating transitions. Clarify the care plan specifics for memory care, including how daily routines, showers, grooming, and monitoring are managed, and verify the process for coordinating external caregivers if needed. Finally, obtain a transparent, written view of monthly costs, what is included, and how recent rate increases or promotions affect total outlays, so the decision rests on a complete picture rather than a memorable impression alone.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (7 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Happy hourHappy hour is important for seniors as it provides a social activity that promotes camaraderie and reduces feelings of loneliness or isolation. It also offers an opportunity for older adults to relax, unwind, and enjoy some drinks or snacks in a fun and welcoming atmosphere.
KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.MorningStar Assisted Living & Memory Care at Jordan Creek in West Des Moines, IA is a vibrant and welcoming senior living community that specializes in providing top-quality memory care services. Our community is designed to provide a safe and comfortable environment for individuals with memory loss conditions.
Our residents enjoy a wide range of amenities and services that enhance their quality of life. We offer engaging activities on-site, allowing residents to stay active and socialize with their peers. Our indoor common areas provide comfortable spaces for relaxation and socialization, while the outdoor common areas allow residents to enjoy the fresh air and beautiful surroundings.
At MorningStar Assisted Living & Memory Care at Jordan Creek, we understand the importance of personalized care. Our dedicated staff provides assistance with daily tasks such as medication management, diabetic care, and incontinence care. We also have a professional chef who prepares delicious meals served restaurant-style in our dining area. Special dining programs are available to accommodate specific dietary needs.
We believe in offering a variety of stimulating activities for our residents. From cooking classes to day trips and outings, there is always something exciting happening at our community. Devotional activities, educational speakers, live musical performances, and wine tastings are just some of the events that keep our residents engaged and entertained.
MorningStar Assisted Living & Memory Care at Jordan Creek also takes pride in its convenient location near various amenities. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, our residents have easy access to all they need.
Overall, MorningStar Assisted Living & Memory Care at Jordan Creek is committed to providing exceptional care in a warm and compassionate environment. We strive to promote independence while ensuring the safety and well-being of each resident.
This part of West Des Moines, Iowa, offers a convenient and diverse range of services within close proximity. With multiple places of worship, physicians, hospitals, restaurants, cafes, parks, pharmacies, and a theater nearby, seniors can enjoy easy access to essential amenities and leisure activities. The presence of reputable healthcare providers such as Iowa Methodist Medical Center and Iowa Health Physicians ensures quality medical care. Additionally, the variety of dining options like Olive Garden and Chick-Fil-A provide opportunities for socialization and culinary enjoyment. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient living space in West Des Moines.
At MorningStar Assisted Living & Memory Care at Jordan Creek, the cost of care reflects a premium offering in a nurturing environment. The monthly fees for various room types are notably higher than both Polk County and the broader state averages. For instance, a studio suite is priced at $4,900, significantly above the county average of $3,533 and the state average of $3,613. Similarly, one-bedroom accommodations are set at $5,800 compared to the county rate of $2,528 and Iowa's average of $2,862. The two-bedroom option at MorningStar is also positioned at $6,700 against Polk County's $3,047 and Iowa's $3,329. Lastly, the semi-private rooms are priced at $6,900 - again surpassing both regional ($3,924) and state averages ($3,885). These costs reflect not only the quality of services and amenities offered but also the personalized care that residents receive in this esteemed facility.
MorningStar Assisted Living & Memory Care at Jordan Creek is located at 525 South 60th St., West Des Moines, IA 50266 in Polk County, Iowa
Medication management ensures that residents receive their prescribed medications on time and in the correct dosages, which is crucial for individuals with cognitive impairments who may struggle to remember to take their medications or understand the importance of adherence to their treatment plans. This feature minimizes the risk of medication errors and supports overall health stability, allowing residents to maintain cognitive function for as long as possible. Incontinence care is equally important, as it provides dignity and comfort for residents experiencing this common issue associated with dementia and Alzheimer's disease. Tailored support in managing incontinence reduces anxiety and stress for both residents and their families, fostering a more relaxed environment conducive to well-being and engagement in daily activities. Together, these features create a holistic approach to care that addresses both physical needs and emotional concerns, essential for individuals navigating the challenges of memory impairment.
MorningStar Assisted Living & Memory Care at Jordan Creek on seniors.fyi includes 26 photos including images showing interior, dining, floor plan, decor, bedroom, living room, lighting, artwork, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Kitchen
Lighting
Artwork
Seating Area
Floor Plan
Outdoor
Chandelier
