4201 Corporate Drive, West Des Moines, IA 50266
For more information about senior living options: (844) 490-3973
The care received was exceptional. The team showed her compassion, respect, and love throughout her time there. Deerfield is a phenomenal senior living community with a full continuum of care. The reviewer highly recommends Deerfield retirement community.
The customer service was horrible.Deerfield Retirement Community in West Des Moines is best suited for families seeking a warm, resident-centered assisted living experience that can gracefully adapt as a loved one's care needs grow. The setting appeals to those who want real-time, compassionate caregiving and a true continuum of care under one roof, so transitions between levels of support feel seamless. Families that prize staff who treat residents with dignity, and a culture of respect and kindness, will find Deerfield aligns with those priorities. In short, this community is a strong match for seniors who expect dependable daily support and a long-term home where care evolves with changing health requirements.
Key strengths center on caregiving quality and relational care. One reviewer lauds the care her mother received as exceptional, noting compassion, respect, and love even as needs increased. The staff's ability to maintain a personal, respectful connection under growing demands is repeatedly highlighted, suggesting a culture where residents are seen as individuals rather than tasks. The facility also benefits from a full continuum of care, which is repeatedly described as a major advantage: residents can transition from assisted living to higher levels of support without moving elsewhere, with staff accustomed to managing the escalating needs that often accompany aging.
Yet there is a meaningful caveat that cannot be ignored: customer service experiences are inconsistent. At least one reviewer labeled the service as horrible, signaling that administrative responsiveness, clarity of communication, or problem resolution can fall short in some interactions. The presence of a 1-star review reinforces the reality that not every family will experience the same level of service, making diligence during tours or conversations essential. This contrast between superb caregiving and uneven administrative performance creates a practical risk for families relying on smooth coordination and proactive communication.
How the positives land against the negatives depends on what families prioritize. For those who value a caregiving team that genuinely treats residents with warmth and dignity and who want the security of a continuum of care within a single community, the care quality and staffing commitment can justify occasional friction with administration. However, for families that demand consistently polished customer service, rapid response times, and transparent, accessible management, the current letdowns may offset the otherwise strong caregiving picture. Prospective residents should probe how communication is handled, who is the dedicated contact for families, and how issues are tracked and resolved.
Deerfield is a compelling option for seniors who prioritize relational care and continuity over a perfectly uniform administrative experience. Those with moderate to high care needs who want to stay in one place as needs escalate will likely appreciate the smooth transitions and the visible investment in compassionate daily care. By contrast, families with high expectations for flawless frontline service or with experiences in which administrative friction triggers anxiety should consciously weigh alternatives that emphasize stronger customer service cultures or more transparent governance.
To decide, conduct a thorough assessment with a focused checklist. Tour the community and observe interactions among staff, residents, and families; ask direct questions about response times, care planning, and what happens when needs shift; speak with current residents and family members about their day-to-day experiences. Confirm what is included in monthly fees and what costs might arise with additional services. Explore whether memory care, medication management, and on-site medical oversight meet the elder's needs. If Deerfield's caregiving climate resonates and administrative processes can be clarified to a comfortable level, it represents a solid, practical home that offers dependable care as life circumstances evolve.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Deerfield Retirement Community in West Des Moines, IA is a premier assisted living community that offers an array of amenities and care services to meet the needs of its residents. Our fully furnished apartments feature all the comforts of home, including cable or satellite TV, Wi-Fi/high-speed internet, and housekeeping services for a hassle-free living experience.
Residents can enjoy delicious meals served in our elegant dining room, with special dietary restrictions taken into consideration. Our skilled staff provides assistance with activities of daily living such as bathing, dressing, and transfers to ensure the safety and well-being of our residents at all times. Medication management and coordination with health care providers are also offered for peace of mind.
At Deerfield Retirement Community, we prioritize mental wellness through our dedicated program that focuses on cognitive stimulation and social interaction. Residents can engage in resident-run activities and participate in scheduled daily activities to foster a sense of community and fulfillment.
Convenience is key at our community, as we are surrounded by various amenities and services. With six cafes, 32 restaurants, and 10 pharmacies nearby, residents have easy access to dining options and essential supplies. Additionally, there are 45 physicians available for medical care needs within close proximity. Transportation arrangements for medical appointments are provided for added ease.
For those who appreciate nature, there is a park nearby where residents can take leisurely strolls or relax amidst greenery. Places of worship are also nearby for spiritual enrichment. If entertainment is desired, there is a theater close by where residents can catch a movie or live performance.
Furthermore, the community's move-in coordination ensures a smooth transition to Deerfield Retirement Community. Our caring staff strives to create an environment where residents feel supported and engaged while maintaining their independence. Come join us at Deerfield Retirement Community for a fulfilling and vibrant assisted living experience in West Des Moines!
Deerfield Retirement Community is located at 4201 Corporate Drive, West Des Moines, IA 50266 in Polk County, Iowa
Valley West
West Des Moines, IA
Inviting outdoor spaces with convenient access to nearby dining, healthcare options, parks, and places of worship.
TRUMARK Home Care - West Des Moines
West Des Moines, IA
Reliable, responsive caregivers with personalized attention.
Walnut Ridge Senior Living Community
Clive, IA
Strong staff and responsive care; clean facilities; spacious campus with extensive amenities (pool, fitness, activities); continuum of care; pleasant dining and social programs.
Glen Meadows Retirement
West Des Moines, IA
Warm, welcoming atmosphere with attentive staff, excellent dining, and engaging activities.
MorningStar Assisted Living & Memory Care at Jordan Creek
West Des Moines, IA
Friendly, attentive staff in a clean, upscale setting with restaurant-style dining and engaging activities.
Right at Home - Des Moines, IA
West Des Moines, IA
Compassionate, well-trained caregivers that help clients stay at home.
Fairmeadows Village Retirement Community
West Des Moines, IA
Friendly staff and clean, affordable apartments.
Bickford of West Des Moines
West Des Moines, IA
Home-like atmosphere with attentive staff and a varied activities program.
Karen Acres Health Care Center
Urbandale, IA
Caring, attentive staff with comfortable private-room accommodations.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
