Madison House in Madison, CT

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Madison House Madison House Madison House Madison House

Madison House in Madison, CT

34 Wildwood Avenue, Madison, CT 06443

For more information about senior living options: (844) 490-3973

4.6 from 106 reviews
5 stars
82
4 stars
15
3 stars
2
2 stars
4
1 stars
3

Memory Care Skilled Nursing Facility

Overall Review of Madison House

Pros

  • pro The staff are friendly, accommodating, and informative.
  • pro The facility is lovely, clean, and quiet.
  • pro Mohammed was wonderful, kind, gentle, and very professional.
  • pro The therapy was excellent, and the staff were on top of things and eager to please.
  • pro The staff were kind and caring, and the environment was clean and pleasant.
  • pro The Willows staff are nice and accommodating; the facility is clean, comfortable, inviting, and the food is great.
  • pro The landscaping is beautiful, and the property is well maintained with ample parking.
  • pro The staff took wonderful care of Mom; they didn't miss a beat.
  • pro The nurses and aides were kind, knowledgeable, skilled, and professional.
  • pro The therapists are thorough, and the care is empathetic and cheerful.

Cons

  • pro The reviewer would not send their worst enemy to this place.
  • pro The weekend help is only fair because outside staff are brought in.
  • pro Grandmother's rehab facility has had almost a week with no shower, and the food is delivered cold, with alleged patient neglect.
  • pro The switchboard/operator is frequently unresponsive when called.
  • pro The new ownership made absolutely no improvement; the facility remains dirty and smelly.
  • pro A resident was left in soiled diapers for hours and staff did not clean or attend to needs.
  • pro They lost the resident's teeth, which made eating difficult.
  • pro Dietary does not follow resident preferences or allergies, and trays are often incomplete.
  • pro Rehabilitation sessions are not delivered as promised, sometimes only 15 minutes a day.

Review

Madison House is best suited for seniors who need skilled rehab and recovery support, and for memory-care residents who thrive in a clean, welcoming, and civically engaged environment. The community earns its strong reputation from a combination of capable therapy teams, friendly nursing staff, and a setting that feels calm and homey rather than institutional. Short-term rehab after surgery or injury is a natural fit, with therapists who are described as thorough and easy to talk to, and with caregivers who can make residents feel both safe and seen. For families prioritizing a personable, well-organized care team and an environment that supports social connection, Madison House delivers persuasive value.

Those weighing alternatives should note that the facility has notable variance in parallel care experiences. Some families encounter consistently responsive weekend coverage and highly professional aid, while others report gaps in care quality when outside or temporary help is used. The strongest concerns cluster around staffing consistency, with perceptions of under-staffing on weekends and occasional lapses in routine tasks such as showers, meals, and hygiene. A few reviews describe odor, cleanliness lapses, or administrative responsiveness as ongoing issues. For families who cannot tolerate any drift in daily oversight, or who require unwavering reliability across all shifts, exploring other shoreline options may be prudent.

The core positives - friendly, attentive staff; clean, attractive surroundings; and robust therapy - often offset many of the calmer but probed drawbacks. The therapy teams are repeatedly praised for their competence and for helping residents regain function, while nurses and aides are noted for their kindness and patient-centered care. The facility's environment contributes to a sense of well-being: well-kept common areas, accessible outdoor spaces, and a layout that accommodates wheelchair mobility. When staff are engaged, families frequently report being kept informed and feeling reassured about their loved one's progress, which can dramatically ease the stress of rehab and ongoing recovery.

Yet the most serious cons cannot be ignored. Several reviews recount episodes of neglect or insufficient attention - delays in basic hygiene, missed showers, untreated soiled conditions, and miscommunications that left families frustrated. A subset of critiques also questions governance and the consistency of care under changing ownership, with some families feeling disappointment after reputable periods gave way to more mixed experiences. The risk is real enough that it can overshadow otherwise strong therapy outcomes and a pleasant campus. In short, Madison House can deliver excellent rehab and compassionate care on many days, but it is not immune to persistent staffing and process gaps that jeopardize resident safety and dignity when they arise.

Decision-makers should conduct vigilant, proactive due diligence before choosing Madison House. Plan multiple visits at different times of day and week to observe staffing patterns firsthand, and ask pointed questions about weekend coverage, the availability of private aides, and how therapy sessions are scheduled and documented. Verify hygiene practices, laundry turnover, and the handling of personal belongings, and request to review recent incident reports or family feedback logs. Speak with current residents or families about how concerns are escalated and resolved, and request a concrete tour of the memory-care and rehab service lines to see if the care style aligns with expectations. If prioritizing flawless consistency, consider other shoreline options and compare how each facility balances staffing stability, hygiene standards, and timely rehab services.

Ultimately, Madison House remains a compelling option for those prioritizing rehab excellence, a warm staff, and a tranquil setting. It is a strong recommendation for families who can tolerate occasional variability in weekend staffing and who value an empathetic, capable care team. For households where the baseline demands include unambiguous, day-in-and-day-out consistency and meticulous attention to every care task, it warrants careful comparison against other communities that may offer tighter operational reliability. The right choice will hinge on a candid assessment of how much risk one is willing to accept in exchange for proven therapy quality and a caring, engaging environment.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Madison House in Madison, CT is a skilled nursing facility offering comprehensive care services to seniors. This assisted living community provides residents with a wide range of amenities and specialized care programs to ensure their comfort and well-being.

The fully furnished rooms at Madison House feature cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals in the dining room or prepare their own food in the kitchenette. Housekeeping services are provided to maintain a clean and tidy living environment. The outdoor space and garden offer opportunities for relaxation and enjoying nature.

The dedicated staff at Madison House provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive proper medical care. Medication management is available to support individuals in taking their prescribed medications on time.

Furthermore, the community offers a mental wellness program that prioritizes the cognitive well-being of residents. Specialized memory care programming is available for those with mild cognitive impairment or conditions such as Alzheimer's disease. The staff also ensures that residents with diabetes follow a healthy diet plan.

Transportation arrangement for medical purposes and doctors' appointments is provided, ensuring that residents have easy access to necessary healthcare facilities. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, and transportation options nearby, facilitating a vibrant and engaging lifestyle for residents.

With its excellent amenities, comprehensive care services, and convenient location near various facilities and services, Madison House in Madison, CT offers seniors a supportive environment where they can enjoy fulfilling lives while receiving the assistance they need.

Nearby Places of Interest

Physicians

  • Connecticut Pediatric Otolaryngology (0.6 miles)
  • Connecticut Orthopaedic Spec (1.4 miles)
  • Leon A. Goldstein, MD (1.7 miles)
  • Ear, Nose and Throat Specialists of Connecticut (1.7 miles)
  • Karen S Ablow (1.7 miles)
  • Alicia R. Guidone, D.P.M. (1.7 miles)
  • Dr Serle Epstein (1.7 miles)

Restaurants

  • McDonald's (1.7 miles)
  • Christy's Madison Inne (1.8 miles)
  • Guilford Mooring (1.9 miles)
  • Guilford Lobster Pou (1.9 miles)
  • Steamed (2.1 miles)
  • Cafe Allegre (2.2 miles)
  • Jia Mei Asian Kitchen (2.2 miles)

Parks

  • Madison Surf Club (1.8 miles)
  • Rollwood Park (2.2 miles)
  • Guilford Town Green (2.4 miles)
  • Nut Plains Park (2.8 miles)
  • Hammonasset Beach State Park (4.4 miles)
  • Chatfield Hollow State Park (6.1 miles)
  • Foote Memorial Park (9.1 miles)

Pharmacies

  • CVS Pharmacy (2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (5.8 miles)
  • Killingworth Family Pharmacy (5.9 miles)
  • Walgreens (6.8 miles)
  • Bluepoint Wellness Of CT (7.2 miles)

Transportation

  • Shore Line East - Guilford Train Station (2.1 miles)

Cafes

  • Cilantro Specialty Foods (2.4 miles)
  • Panera Bread (3.8 miles)
  • Turtle Cafe (9.8 miles)
  • Starbucks (10 miles)

Hospitals

  • Middlesex Hospital Madison Outpatient Blood Drawing Facility (4.2 miles)
  • Yale New Haven Hospital Blood Drawing Station (9.2 miles)
  • Harbor House (9.3 miles)
  • Hospital of Saint Raphael (9.6 miles)

Frequently Asked Questions

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