Madison House

Pros

• The Madison House Care and Rehabilitation Center is praised for its bright and airy environment, contributing to a positive atmosphere for residents.
• Staff members at Madison House are described as extremely caring and helpful, providing reassurance to families about their loved ones' care.
• Residents enjoy engaging activities such as singalongs and listening to books on tape, which help enhance their quality of life.
• The facility features a lovely patio courtyard with flowering trees and flowers, offering a pleasant outdoor space for residents.
• Many reviewers highlight the professionalism and excellence of the medical care provided at Madison House, along with a consistent staff presence that fosters trust.
• One reviewer noted a wonderful rehabilitation experience, highlighting the quality of staff, food, and accommodations at Madison House.
• The community layout encourages social interaction among residents and allows for mobility in wide hallways designed for wheelchair access.

Cons

• The staff at Madison House is understaffed, leading to inadequate care for residents.
• The food provided is of poor quality, and dietary preferences or allergies are not consistently followed.
• Some residents have been left in soiled conditions for extended periods, indicating a lack of timely care.
• There are reports of personal items being disrespected by staff members.
• Administrative staff is non-responsive or deflective when concerns are raised by family members.
• The facility has seen a high turnover rate among care staff, with empathetic workers leaving the job.
• Observations of unsanitary conditions, such as a dirty comb left in a drinking fountain for weeks, highlight neglect in cleanliness and maintenance.
• A former positive reputation has diminished following the acquisition by a large corporation, resulting in substandard care experiences reported by recent clients.

Review

Madison House Care and Rehabilitation Center has garnered a mixed array of reviews from families and friends of residents, reflecting the varied experiences of those who have entrusted their loved ones to this facility. While some accounts highlight positive aspects such as staff dedication and pleasant surroundings, others paint a troubling picture of care that falls short of expectations. This synthesis seeks to provide an overview of the differing experiences shared by individuals regarding Madison House.

On one hand, there are glowing assessments from certain families who appreciate the bright and airy setting and the genuine care provided by the staff. One contributor noted how their mother has engaged in wholesome activities like singalongs and listening to books on tape, which have contributed positively to her mental engagement. They emphasized that the facility's design includes a central courtyard filled with flowering trees and plants, creating an inviting environment for residents to enjoy fresh air. The spaciousness of the facility allows for ease of movement for those using wheelchairs or other mobility aids, fostering social interactions among residents as they gather in common areas like the nurse’s station. Such atmospheres can work wonders in reducing feelings of isolation that many elderly individuals may experience.

Contrasting these positive narratives are disheartening accounts from families expressing significant dissatisfaction with care standards at Madison House. Users reported serious concerns about understaffing leading to inadequate attention given to residents' basic needs. Specifically, incidents were described where individuals were left in soiled clothing for extended periods, raising alarm about hygiene practices and respect for residents' dignity. Some reviewers voiced frustration over limited activities available to engage their loved ones meaningfully, particularly when compared with facilities where such opportunities were abundant.

Food quality emerged as another recurring theme concerning resident satisfaction; while some praised it as decent or satisfactory, others disagreed vehemently. One reviewer recounted being admonished against bringing outside food into the facility since it might reflect poorly on what was offered by Madison House—an indication that dietary issues could be a source of distress for both residents and families alike. Additionally, problems were noted regarding adherence to dietary restrictions and allergies, suggesting systemic issues within kitchen operations.

Visitors have also expressed concerns over cleanliness within Madison House's facilities. Observations included unclean items left unattended in shared spaces for long durations—a reflection not only on maintenance but also on overall attentiveness from health staff managing day-to-day operations around resident welfare. These lapses prompted further concern about how well each area is maintained throughout varying conditions including peak operational demands during busy hours or heightened responsibilities due to staffing shortages.

Despite these disparities in experience at Madison House after its acquisition by a larger corporation—a shift reported by several reviewers—there are still voices promoting aspects such as professional medical care delivered consistently over time along with commendable emotional support provided by staff members dedicated to family engagement alongside patient needs. Yet even these endorsements underscore a sense of nostalgia among long-term patrons who reminisce about better days prior to ownership changes influencing service standards negatively.

In conclusion, while Madison House Care and Rehabilitation Center represents hope for fulfilling moments through community interaction backed by compassionate personnel when things go right—reflected through numerous uplifting testimonials—serious deficiencies remain apparent as well when faced with stark realities experienced by others linked directly or indirectly through caregiving networks operating within its walls inducing significant caution amongst prospective clients considering this center versus alternative options nearby shoreline areas before making finalize decisions regarding future placement or rehabilitation needs requiring such specialized services today.

Physicians

• Connecticut Pediatric Otolaryngology (0.6 miles)
• Connecticut Orthopaedic Spec (1.4 miles)
• Leon A. Goldstein, MD (1.7 miles)
• Ear, Nose and Throat Specialists of Connecticut (1.7 miles)
• Karen S Ablow (1.7 miles)
• Alicia R. Guidone, D.P.M. (1.7 miles)
• Dr Serle Epstein (1.7 miles)

Restaurants

• McDonald's (1.7 miles)
• Christy's Madison Inne (1.8 miles)
• Guilford Mooring (1.9 miles)
• Guilford Lobster Pou (1.9 miles)
• Steamed (2.1 miles)
• Cafe Allegre (2.2 miles)
• Jia Mei Asian Kitchen (2.2 miles)

Parks

• Madison Surf Club (1.8 miles)
• Rollwood Park (2.2 miles)
• Guilford Town Green (2.4 miles)
• Nut Plains Park (2.8 miles)
• Hammonasset Beach State Park (4.4 miles)
• Chatfield Hollow State Park (6.1 miles)
• Foote Memorial Park (9.1 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• CVS Pharmacy (5.8 miles)
• Killingworth Family Pharmacy (5.9 miles)
• Walgreens (6.8 miles)
• Bluepoint Wellness Of CT (7.2 miles)

Transportation

• Shore Line East - Guilford Train Station (2.1 miles)

Cafes

• Cilantro Specialty Foods (2.4 miles)
• Panera Bread (3.8 miles)
• Turtle Cafe (9.8 miles)
• Starbucks (10 miles)

Hospitals

• Middlesex Hospital Madison Outpatient Blood Drawing Facility (4.2 miles)
• Yale New Haven Hospital Blood Drawing Station (9.2 miles)
• Harbor House (9.3 miles)
• Hospital of Saint Raphael (9.6 miles)