The Guilford House

Pros

• The Guilford House is a very nice place that takes good care of their residents.
• The staff at The Guilford House is very caring and attentive to the needs of the residents.
• The food at The Guilford House is very good and their chefs are skilled.
• The nursing care at The Guilford House is excellent, providing high-quality care for residents.
• The facility offers a variety of activities and entertainment for the residents to enjoy.
• Despite being an older facility, The Guilford House is clean and well-maintained.
• Compared to other facilities, The Guilford House provides great value for the cost of care.
• The therapy provided at The Guilford House helped one resident recover in good shape.
• This facility received top-notch care from the staff, including CNAs, RNs, PTs, OTs, and physicians.
• Everything about The Guilford House was excellent, from the staff to the decor to the food.

Cons

• The facility is seriously understaffed, causing enormous hardship for both patients and attendants.
• One reviewer had a negative experience with their mother being injured at The Guilford House and receiving rude and rough care.
• Another reviewer's father received zero therapy during his stay and suffered medical complications as a result.
• A grandchild expressed concern about their grandmother's treatment, including lack of nursing care and inadequate assistance with meals.
• One reviewer had a negative experience with the social worker at The Guilford House, expressing dissatisfaction with their response to concerns and lack of compassion.

Review

The Guilford House, located conveniently near Route 1, has received mostly positive reviews from visitors and family members. One reviewer mentions that the facility is very nice and provides excellent care for their sister-in-law. The staff is described as caring and attentive, with a good rapport with the residents. The food is also praised, with good quality meals prepared by skilled chefs. Although the facility is older and could benefit from some redecorating, it is maintained clean.

Entertainment options seem to be plentiful at The Guilford House, with activities such as trivia games and ice cream socials available for the residents. There are opportunities for socializing and engaging in hobbies like knitting or simply chatting with other residents. However, some reviewers mention that due to understaffing, personal time spent with individual residents may be limited.

A negative review expresses dissatisfaction with the level of care provided to their mother during long-term rehabilitation at The Guilford House. They claim that she was injured there and found the caregivers to be rude and rough. Additionally, their mother's prescribed medication was not given to her and her primary care physician was not informed. This reviewer advises caution when choosing this facility for loved ones.

Another negative review highlights severe understaffing issues at The Guilford House during a patient's recovery period. The lack of sufficient attendants resulted in significant hardships for both patients and staff. One specific complaint was the restriction of shower availability to only once a week for an entire month. The dated furniture and old bed also contributed to discomfort during recovery.

A particularly distressing experience is shared by a reviewer who claims that their father received no therapy during his stay at The Guilford House in 2019, despite expectations based on Medicare coverage regulations. As a result of inadequate movement, he suffered health complications after being released from the facility.

A recent visitor criticizes Lisa, a social worker at The Guilford House, for her response to concerns regarding care provided to their grandmother. The family member felt that Lisa's comments were dismissive and insensitive, with comparisons made between the elderly resident's situation and experiences at a restaurant. The reviewer also questions the accuracy of document management, as vital signs were allegedly taken but not immediately recorded.

Despite these negative experiences, one reviewer has nothing but praise for The Guilford House. They describe it as a model facility for rehabilitation and skilled nursing care. The private establishment is commended for its top-notch staff, pleasant decor, high-quality food, and excellent overall physical facilities. This positive review suggests that families in need of such services should consider The Guilford House as their first choice.

In summary, while The Guilford House receives mixed reviews, it is generally seen as a nice facility with caring staff and good food. However, concerns about understaffing issues, lack of therapy services, communication problems regarding medication administration, discomfort caused by dated furniture and beds, and some problematic interactions between family members and certain staff members have been raised. It is important to thoroughly research and consider individual needs when making decisions about rehabilitation or skilled nursing care facilities.

This part of Guilford, Connecticut offers a variety of amenities and services that would be beneficial for seniors looking to live in the area. There are several restaurants and cafes nearby, providing convenient dining options. Additionally, there are multiple physicians' offices and pharmacies within a short distance, ensuring easy access to healthcare services. The abundance of parks and recreational areas offer opportunities for outdoor activities and relaxation. Transportation options are also available with the Shore Line East train station nearby for easy travel. In case of any medical emergencies, there are hospitals within a reasonable distance. Overall, this area provides a well-rounded environment with essential services for seniors looking to settle in Guilford.

Restaurants

• Maritime Grille (0.3 miles)
• McDonald's (2.6 miles)
• Ashley's Ice Cream Cafe (2.8 miles)
• The Place (2.9 miles)
• South Lane Bistro (3 miles)
• Quattro's Italian Restaurant (3.1 miles)
• Parthenon Diner Restaurant (3.1 miles)

Cafes

• Panera Bread (1.2 miles)
• Cilantro Specialty Foods (3.1 miles)
• Starbucks (5.9 miles)

Physicians

• Guilford Radiology (1.7 miles)
• Connecticut Medical Group (1.7 miles)
• Gastroenterology Center of Connecticut (1.7 miles)
• Guilford Internal Medicine Group (2.4 miles)
• New England O and P Systems (2.7 miles)
• Guilford Pediatrics (3 miles)
• Connecticut Orthopaedic Spec (3.6 miles)

Parks

• Nut Plains Park (2.6 miles)
• Guilford Town Green (3 miles)
• Rollwood Park (3.5 miles)
• Foote Memorial Park (5.3 miles)
• Madison Surf Club (6.6 miles)
• Northford Park (7 miles)
• Chatfield Hollow State Park (8 miles)

Pharmacies

• Rite Aid (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• Bluepoint Wellness Of CT (2.7 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (6 miles)
• Walgreens (6.1 miles)

Transportation

• Shore Line East - Guilford Train Station (3.7 miles)
• Robinson Aviation (8.8 miles)
• Tweed-New Haven Regional Airport (9.1 miles)

Hospitals

• Yale New Haven Hospital Blood Drawing Station (5 miles)
• Harbor House (5.1 miles)
• Hospital of Saint Raphael (5.3 miles)
• Middlesex Hospital Madison Outpatient Blood Drawing Facility (9.1 miles)

Theaters

• Cinemark North Haven (8.4 miles)