Watrous Nursing Center

9 Neck Road, Madison, CT 06443

For more information about senior living options: (844) 490-3973

2.5 from 2 reviews
Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Watrous genuinely cares for the patients, creating a supportive environment.
  • pro Patients receive excellent care due to the collaborative efforts of the staff as "team players."
  • pro Watrous is a facility that should not be overlooked, despite its age or decor.
  • pro Both short-term and long-term care at Watrous is highly recommended based on patient experiences.

Cons

  • pro The facility is described as the most disgusting place, with sticky floors and unattended patients.
  • pro There were cats roaming the hallways, contributing to an unhygienic environment.
  • pro Patients were seen getting dressed with the door open, raising privacy concerns.
  • pro The overall impression of the facility is overwhelmingly negative, suggesting a lack of proper care and cleanliness.

Review

The experiences shared about the Watrous facility present a stark contrast in perceptions, revealing the complexity and varied nature of care provided in long-term health establishments. One review paints a troubling picture of neglect and unsanitary conditions, while another highlights the positive aspects of staff dedication and patient care. This disparity raises important questions about consistency in care standards and the environments in which vulnerable populations find themselves.

The first review is deeply concerning, as it describes Watrous as disgustingly unhygienic. The reviewer details their encounter with sticky floors that suggest a lack of proper cleaning protocols, which can raise significant concerns regarding general sanitation practices within the facility. Moreover, they observe that patients appear to be unattended for extended periods; this can lead to feelings of abandonment among residents and may also indicate insufficient staffing levels or training. Such conditions not only affect the physical well-being of patients but may also detrimentally impact their emotional health.

Additionally, alarming incidents are recounted that suggest a breach in privacy and dignity for the patients. The mention of patients being dressed with doors left open reveals an unsettling lack of attention to personal boundaries that is paramount in healthcare settings—especially those catering to potentially vulnerable individuals who require more assistance. The presence of cats roaming freely throughout hallways hints at further neglect regarding cleanliness and safety protocols, as pets should not be allowed unrestricted access without proper oversight due to potential health risks they may pose.

In sharp contrast, another review brings attention to Watrous's strengths by noting its compassionate staff who work collaboratively as "team players." This perspective emphasizes an essential aspect often overlooked when evaluating healthcare facilities: the human touch. Many families seek peace of mind knowing that their loved ones are cared for by dedicated professionals who prioritize patient needs above all else. The affectionate description implies that despite structural or environmental shortcomings, the heart of patient care lies with those providing direct services.

Furthermore, this positive account suggests that Watrous fosters an atmosphere conducive to a sense of community and teamwork amongst its staff members—a vital element in any care setting aimed at delivering holistic support. Effective teamwork can significantly enhance patient outcomes; when staff members communicate well and understand each other's roles, they can provide more personalized attention to each resident's specific needs.

It is essential for potential residents and their families to consider both sides showcased by these reviews when deciding on long-term care options at Watrous or similar facilities along the shoreline. It begs reflection on what criteria should weigh most heavily: pristine conditions or compassionate care? While both are critical elements contributing to a favorable living environment for seniors or individuals with disabilities, understanding how these factors coexist within a particular institution must remain part of the conversation surrounding eldercare facilities like Watrous.

In conclusion, while one perspective highlights serious areas requiring immediate attention—including hygiene issues and privacy concerns—the other reflects positively on staff engagement and thoughtful teamwork enhancing patient experiences. It reminds us that reviews will always be subjective but can provide valuable insights into how well institutions meet diverse needs across different facets of care delivery. Future improvements at Watrous would ideally address cleanliness alongside nurturing relationships between caregivers and residents, creating an environment where quality health service flourishes holistically.

Features

Housing

  • 45 resident community capacity 45 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

The Watrous Nursing Center in Madison, CT offers a comfortable and convenient assisted living community for seniors. Residents can enjoy amenities such as cable or satellite TV, dining room, fully furnished accommodations, garden areas, housekeeping services, kitchenettes, move-in coordination assistance, outdoor spaces, restaurant-style dining options, a small library, telephone access, and Wi-Fi/high-speed internet connection.

This community provides comprehensive care services including 24-hour supervision to ensure the safety and well-being of residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. They also offer specialized care for individuals with diabetes by providing appropriate diets. Additionally, medication management services are provided to ensure correct administration.

Mental wellness is a priority at Watrous Nursing Center, and they offer a program designed to promote cognitive health and emotional well-being among residents. Special dietary restrictions are carefully accommodated to meet individual needs.

Residents can enjoy a variety of activities that are both resident-run and scheduled daily events. These activities help foster social interaction and engagement among the members of the community.

The location of this assisted living community offers convenience with two cafes nearby for outings or socializing outside the facility. Five parks in close proximity allow residents to enjoy natural surroundings and outdoor recreational activities. Three nearby pharmacies provide easy access to medications and healthcare supplies. With 17 physicians located nearby, residents have many options for their healthcare needs. Nineteen restaurants offer various dining choices for residents looking to explore local culinary delights. Transportation is readily available within close proximity to the community for easy access to appointments or leisurely outings outside the facility. Additionally, there is one hospital nearby for any emergency medical needs.

In conclusion, the Watrous Nursing Center in Madison provides an ideal setting for seniors seeking assisted living services with its range of amenities, comprehensive care services, focus on mental wellness programs, accommodating specialized diets, exciting activity offerings,and convenient location near various amenities and healthcare services.

Nearby Places of Interest

This part of Madison, Connecticut offers a variety of amenities for seniors to enjoy. With several medical facilities nearby, including pediatric specialists, urology centers, and pharmacies, residents have easy access to healthcare services. The area also features beautiful parks like the Madison Surf Club and Hammonasset Beach State Park, providing opportunities for outdoor recreation and relaxation. There are diverse dining options such as Christy's Madison Inne and Cafe Allegre, as well as cafes like Cilantro Specialty Foods for socializing and enjoying meals. Additionally, transportation options like the Shore Line East - Guilford Train Station make it convenient for seniors to get around the area. Overall, this part of Madison provides a comfortable and convenient lifestyle for older adults seeking a peaceful and accessible community for senior living.

Physicians

  • Connecticut Pediatric Otolaryngology (0.3 miles)
  • Dr Serle Epstein (1.4 miles)
  • Urology Center (1.4 miles)
  • Leon A. Goldstein, MD (1.4 miles)
  • Ear, Nose and Throat Specialists of Connecticut (1.4 miles)
  • County Obgyn (1.4 miles)
  • Alicia R. Guidone, D.P.M. (1.4 miles)

Parks

  • Madison Surf Club (1 miles)
  • Rollwood Park (2.6 miles)
  • Guilford Town Green (2.9 miles)
  • Nut Plains Park (3.7 miles)
  • Hammonasset Beach State Park (3.7 miles)
  • Chatfield Hollow State Park (6.6 miles)
  • Foote Memorial Park (9.5 miles)

Restaurants

  • Christy's Madison Inne (1 miles)
  • Steamed (1.5 miles)
  • Cafe Allegre (1.6 miles)
  • Jia Mei Asian Kitchen (1.7 miles)
  • Bradley and Wall Gourmet Foods (1.7 miles)
  • Guilford Lobster Pou (2.1 miles)
  • Guilford Mooring (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (5.2 miles)
  • Killingworth Family Pharmacy (6.1 miles)
  • Walgreens (6.2 miles)
  • Bluepoint Wellness Of CT (7.8 miles)

Transportation

  • Shore Line East - Guilford Train Station (2.5 miles)

Cafes

  • Cilantro Specialty Foods (2.9 miles)
  • Panera Bread (4.6 miles)
  • Turtle Cafe (9.3 miles)
  • Starbucks (10.5 miles)
  • Savour Cafe and Bakery (12 miles)

Hospitals

  • Middlesex Hospital Madison Outpatient Blood Drawing Facility (3.6 miles)
  • Yale New Haven Hospital Blood Drawing Station (9.7 miles)
  • Harbor House (9.9 miles)
  • Hospital of Saint Raphael (10.1 miles)

Frequently Asked Questions

Where is Watrous Nursing Center?

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