9 Neck Road, Madison, CT 06443
For more information about senior living options: (844) 490-3973
The nurse was very professional. The staff is truly caring and provides excellent care. The facility offers personal care in a homelike atmosphere. The rooms are well kept. The mother is happy with the staff, meals, and activities. Watrous is recommended for both short-term and long-term care.
The reviewer alleges that someone's mother was killed by neglect at the facility and says the family will have to live with this. They do not recommend this place to anyone. The reviewer describes the facility as the most disgusting place they have ever seen, citing sticky floors, unattended patients, roaming cats, and patients getting dressed with the door open.Watrous Nursing Center is best suited for seniors and families who place a premium on personal attention and a homelike atmosphere over flashy amenities. It works well for short-term rehab when steady therapy and a consistent caregiving staff help residents regain strength, and for long-term residents who benefit from a team-oriented culture that treats people with dignity. The facility may not boast the latest d?cor or high-end bells and whistles, but the core strength lies in relationships: staff who share responsibilities and cultivate familiar routines, thoughtful meals, and predictable daily rhythms. For many families, these elements create trust and reliability that outpace glossier environments.
That said, potential entrants should weigh caution. Several reviews raise serious safety and cleanliness questions, including allegations of neglect contributing to harm, sticky floors, unattended patients, and even roaming cats in hallways. One family described Watrous as the most disgusting place they had seen, with doors left open as residents were dressing. These accounts demand careful scrutiny of current safety records, inspection outcomes, and housekeeping discipline. While some reports may reflect isolated incidents or systemic gaps, they significantly complicate the decision for families prioritizing safety and a spotless environment.
From a positive perspective, Watrous' strongest assets are the staff's dedication and a palpable sense of teamwork, with multiple reviewers praising a nurse's professionalism and the way care is coordinated across shifts. Short-term rehab residents report satisfactory progress, and meals and activities help keep spirits up. Long-term residents describe a true homelike atmosphere, rooms that are well kept, and a staff that genuinely cares, translating into steady companionship and less institutional rigidity. These strengths matter: when care is consistent and staff genuinely connected to residents, the risk of a disengaged experience drops and daily life feels manageable and meaningful.
Yet those benefits must be weighed against the main drawbacks. For some families, the gaps in safety and environmental upkeep intensify concern, particularly when accounts reference unaddressed hazards. The facility's age and lack of ultra-modern updates mean it may not meet every family's aesthetic or clinical expectations, even if the care remains solid. Prospective residents should visit and observe firsthand: look for clean, well-ordered spaces, note staff responsiveness to questions, and see how quickly aides and nurses respond to call bells. Inquire about care coordination, therapy scheduling, and the process for escalating medical concerns.
Choosing Watrous makes particular sense for those who value a caring, team-based culture over glossy presentation. For families requiring strict infection control, pristine surfaces, or specialized memory-care programs with robust security, alternatives may be a better fit. Prospective residents should conduct a candid tour, request references, and verify current staff-to-resident ratios, incident history, and daily routines. The caregiver relationships described in reviews hint that, when functioning well, Watrous can deliver consistent, compassionate care in a home-like environment that supports both rehabilitation and long-term stability.
Bottom line: Watrous Nursing Center is a credible option for seniors who prioritize personal connections, steady daily care, and a homelike setting, and who are comfortable accepting a facility that is not the newest or flashiest. The strong pro-scene - dedicated staff, teamwork, reliable meals, and meaningful activities - can offset significant concerns when safety and cleanliness are actively monitored and verified in advance. For families with mandatory requirements around safety, transparency, and ultra-clean environments, exploring alternatives with stronger recent inspection records is prudent. When it fits, Watrous stands as a practical, dependable choice that keeps residents engaged, respected, and cared for day after day.
45 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Watrous Nursing Center in Madison, CT offers a comfortable and convenient assisted living community for seniors. Residents can enjoy amenities such as cable or satellite TV, dining room, fully furnished accommodations, garden areas, housekeeping services, kitchenettes, move-in coordination assistance, outdoor spaces, restaurant-style dining options, a small library, telephone access, and Wi-Fi/high-speed internet connection.
This community provides comprehensive care services including 24-hour supervision to ensure the safety and well-being of residents. Trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. They also offer specialized care for individuals with diabetes by providing appropriate diets. Additionally, medication management services are provided to ensure correct administration.
Mental wellness is a priority at Watrous Nursing Center, and they offer a program designed to promote cognitive health and emotional well-being among residents. Special dietary restrictions are carefully accommodated to meet individual needs.
Residents can enjoy a variety of activities that are both resident-run and scheduled daily events. These activities help foster social interaction and engagement among the members of the community.
The location of this assisted living community offers convenience with two cafes nearby for outings or socializing outside the facility. Five parks in close proximity allow residents to enjoy natural surroundings and outdoor recreational activities. Three nearby pharmacies provide easy access to medications and healthcare supplies. With 17 physicians located nearby, residents have many options for their healthcare needs. Nineteen restaurants offer various dining choices for residents looking to explore local culinary delights. Transportation is readily available within close proximity to the community for easy access to appointments or leisurely outings outside the facility. Additionally, there is one hospital nearby for any emergency medical needs.
In conclusion, the Watrous Nursing Center in Madison provides an ideal setting for seniors seeking assisted living services with its range of amenities, comprehensive care services, focus on mental wellness programs, accommodating specialized diets, exciting activity offerings,and convenient location near various amenities and healthcare services.
This part of Madison, Connecticut offers a variety of amenities for seniors to enjoy. With several medical facilities nearby, including pediatric specialists, urology centers, and pharmacies, residents have easy access to healthcare services. The area also features beautiful parks like the Madison Surf Club and Hammonasset Beach State Park, providing opportunities for outdoor recreation and relaxation. There are diverse dining options such as Christy's Madison Inne and Cafe Allegre, as well as cafes like Cilantro Specialty Foods for socializing and enjoying meals. Additionally, transportation options like the Shore Line East - Guilford Train Station make it convenient for seniors to get around the area. Overall, this part of Madison provides a comfortable and convenient lifestyle for older adults seeking a peaceful and accessible community for senior living.
Watrous Nursing Center is located at 9 Neck Road, Madison, CT 06443 in New Haven County, Connecticut
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