Bubbe & Zayde's Place III

Pros

• The staff at Bubbe and Zayde's Place is described as hard-working, knowledgeable, and caring, with many long-tenured employees who genuinely care for residents.
• The owners and staff are attentive, kind, and caring, treating residents like family.
• Bubbe and Zayde's Place provides a warm, home-like atmosphere with well-kept grounds, gardens for walking, and even dogs, birds, and rabbits.
• The six connected homes with adjoining backyards create beautiful grounds and a welcoming, community feel for residents.
• The facility is clean, spacious, and offers a boutique-hotel-like environment that still feels like home.
• The staff is quick to resolve issues or concerns and is consistently available to families.
• Bonnie, the owner, is described by some as compassionate and one-of-a-kind, with one reviewer calling her a true angel.
• Families consistently report personal attention, compassionate care, and a loving environment that helps residents thrive, leading to strong recommendations.

Cons

• The owner Bonnie was described as mean-spirited, with a remark telling her to "get a grip!"
• A reviewer claimed the owner is mean and stingy, and accused the facility of false advertising and arrogance.
• Another reviewer stated there is poor care due to not enough staff, especially at night.
• It was alleged that some reviews are from relatives of the owner and that the reviews are bogus to offset the true opinions.

Review

Bubbe and Zayde's Place is described by many families as a warm, welcoming haven that feels more like home than a traditional assisted living facility. Reviewers repeatedly note the expansive, well-kept grounds that invite residents to wander along generous walkways, enjoy gardens, and even share space with friendly dogs, birds, and rabbits. The overall impression is a place where the outdoors is not an afterthought but an integrated part of daily life, contributing to a sense of safety, comfort, and belonging. The environment is often portrayed as homey and lived-in, with the appeal that residents can settle into a routine that resembles a peaceful, connected neighborhood rather than a sterile institution.

Several families sing the praises of the staff, describing them as hard-working, knowledgeable, and genuinely caring. A large group of reviewers emphasizes that the staff members have stayed with Bubbe and Zayde's for many years, which translates into continuity of care and deep familiarity with each resident's needs. The teamwork among administrators, caregivers, and other personnel is highlighted as a strength, with many accounts noting that concerns are promptly addressed and that the staff makes a concerted effort to tailor daily activities and meals to individual preferences. One grandmother, one mother, and one uncle are all cited in various testimonials as benefiting from attentive, patient care delivered with warmth and respect.

Personal stories reinforce the impression that Bubbe and Zayde's Place treats residents as family. A daughter who had her mother in their care for seven years describes how the staff's patience and kindness helped her mother receive daily routines that included simple comforts - feeding, coffee, and a steady, reassuring presence. The description underscores how the facility's group of six homes and the adjoining backyards create a sense of continuity and community, reducing the feeling of being in a large, impersonal complex. Several families point to the staff's responsiveness during difficult times, noting that caregivers checked in on families during the last days of a loved one's life and did everything possible to support both residents and their families through those transitions.

The setting and atmosphere are repeatedly praised as well. Prospective residents and their families are told that they will find clean, spacious rooms, well-kept landscaping, and a layout that fosters a boutique-hotel ambiance rather than a conventional care facility. A reviewer likens the environment to a boutique hotel and describes walking through the doors as a moment of relief and immediate comfort. The sense of being in a thoughtfully designed space where residents can socialize and enjoy outdoor areas is a recurring theme, with many noting that the physical environment itself contributes to emotional well-being and a sense of security.

However, not all feedback is uniformly positive. One reviewer alleges a mean-spirited, stingy owner named Bonnie, signaling a clash between the personal dynamics at the top and the day-to-day warmth reported by many families. Another account accuses the owner of arrogance and phony behavior, suggesting that some reviews may be biased or self-serving. These criticisms contrast sharply with other testimonies that describe Bonnie as kind, warm, and a genuine source of comfort for families. The divergence in opinions about the owner's character is notable and indicates that experiences at Bubbe and Zayde's Place can feel very different depending on who you talk to and when.

There are also warnings embedded in the feedback. One in particular cites poor care due to insufficient staffing, especially at night, and warns prospective families to consider whether the care level meets their expectations. This viewpoint underscores a concern about resources and oversight that some families feel is essential to address, especially for residents with higher care needs. In contrast, other reviewers emphasize the facility's ability to work closely with families to navigate difficult decisions, to coordinate with hospice services, and to maintain a calm, peaceful environment in a resident's final days.

Finally, the collective sentiment expresses a strong belief that Bubbe and Zayde's Place is, for many families, the best possible choice for their loved ones. Several testimonials speak of gratitude for the genuine care, the sense of community, and the feeling that their family members are valued and protected. The narrative you see across reviews is a mosaic: a place that many find incredibly supportive and home-like, where staff members are devoted and compassionate, and where the overall experience can be deeply positive - while also revealing very different personal perceptions about leadership and staffing that some readers feel deserve careful consideration.

This area of Santa Ana, California offers a variety of amenities that cater to seniors looking for convenient access to healthcare services, entertainment options, and recreational activities. With multiple pharmacies such as Walgreens and CVS nearby, obtaining medications and healthcare supplies is easily accessible. In addition, there are reputable physicians and hospitals in close proximity, including Cardiology Specialists of Orange County and Choc Hospital. For leisure and socializing, there are cafes like Starbucks and Kean Coffee, as well as restaurants such as Golden Road Brewing and BJ's Restaurant & Brewhouse. Transportation options are also readily available with the Artic station nearby for easy travel. Parks like Tustin Sports Park and Peters Canyon provide opportunities for outdoor activities and enjoying nature. Overall, this part of Santa Ana offers a well-rounded environment for seniors to live comfortably with access to essential services and entertainment options.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Physicians

• Cardiology Specialists of Orange County (1.1 miles)
• The 200 Building (3.2 miles)
• Kaiser Permenente Tustin Medical Offices (3.7 miles)
• Hoag Tustin Legacy (3.8 miles)
• Hoag Medical Group (3.8 miles)

Hospitals

• Choc (1.6 miles)

Cafes

• Starbucks (1.8 miles)
• Kean Coffee (2.1 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.3 miles)
• Tru Bru Organic Coffee (4.8 miles)
• Hollywood Land (5.1 miles)

Theaters

• AMC Movie Theater (3 miles)
• Century Theatres (3.5 miles)
• Amc Tustin 14 At The District (4.7 miles)

Restaurants

• Golden Road Brewing (3.2 miles)
• McDonald's (3.6 miles)
• McDonald's (3.7 miles)
• Orange Hill Restaurant & Events (3.9 miles)
• BJ's Restaurant & Brewhouse (4.1 miles)
• In-N-Out Burger (4.1 miles)
• Lazy Dog Restaurant & Bar (4.1 miles)

Transportation

• Artic (3.3 miles)
• Hertz Rent A Car (4.6 miles)
• Drr Tomorrowland Station (5.2 miles)
• Disneyland Monorail (5.3 miles)
• DLRR New Orleans Station (5.5 miles)
• Drr Toontown Station (5.5 miles)
• Disneyland Monorail - Downtown Disney District Station (5.5 miles)

Parks

• Tustin Sports Park (4.1 miles)
• Peters Canyon (4.3 miles)
• Resort at the Groves (5.1 miles)
• Steve Ambriz Memorial Park (5.2 miles)
• Plaza Park (5.4 miles)
• Irvine Regional Park (5.9 miles)