Bubbe's & Zayde's Place VII

Pros

• The staff is friendly, caring, and knowledgeable, and they treat residents like family.
• Bubbe and Zayde's Place is described as a warm, home-like environment with well-kept grounds and gardens.
• The owners and staff are hardworking, attentive, and quick to resolve any issues or concerns.
• Families note warm, compassionate, and personalized care for their loved ones.
• The setting feels like a boutique home rather than a large institutional facility.
• End-of-life care is described as calm, peaceful, and supportive for both residents and families.
• The owner Bonnie is described as kind and caring, contributing to a welcoming atmosphere.

Cons

• "homey, but strange mean spirited owner."
• "Poor care given to my loved one."
• "Not enough staff, especially at night."
• "Bogus reviews to try and offset the true reviews of how mean and stingy the owner is."
• "Very arrogant, phony, and once client is in residence the facade crumbles."
• "Maybe your daughter, son in law, and staff shouldn't be 'reviewing'."
• "Shame on you for false advertising."

Review

Bubbe & Zayde's Place is described by many families as a warmth-filled alternative to large, impersonal senior communities. The prevailing theme across the reviews is a genuine sense of home - the kind of place where residents are treated as part of a family, not just a patient in a facility. Several families emphasize that the environment feels intimate and comforting from the moment you walk in. They contrast it with bigger houses of care, praising the way the homes operate like a connected neighborhood rather than a single, looming institution. The overall impression is of a place that strives to create daily joy and familiar routines, a retreat that can ease the emotional strain of placing a loved one in care.

The setting itself earns high marks. Reviewers consistently note large, well-kept grounds that invite walking and exploration, and a thoughtfully designed space that evokes a home, not a hospital. They highlight lush backyards, gardens, and a sense of openness that makes residents feel relaxed and engaged. One description paints Bubbe & Zayde's as a place with six homes whose backyards back up to one another, with grounds that form a connected, pleasant community. The presence of animals and a welcoming outdoorsy ambiance - dogs, birds, rabbits, and neighbors in adjoining homes - contributes to the feeling that residents are living in a true residential environment rather than a clinical setting. Cleanliness and spacious rooms are repeatedly praised as well, reinforcing the homey atmosphere that families value.

The staff and care philosophy consistently emerge as Bubbe & Zayde's Place's strongest selling points. Families emphasize hardworking, knowledgeable, and caring staff who have often stayed with the operation for years. The level of attentiveness stands out: staff are described as patient, kind, and quick to address concerns, with many reviewers noting that residents are treated like family. Several accounts highlight personal touches that go beyond basic care - such as feeding a resident's favorite coffee daily, helping with activities of daily living with patience, and staying attentive to emotional needs during difficult transitions. One family member who is an RN describes specifically how the facility provided warm, compassionate care during her mother's final days, a period during which staff checked in on both the resident and the family. The combination of a stable, capable staff and a philosophy that centers resident comfort and dignity weaves a consistent thread of trust and gratitude.

Families also speak to the emotional and logistical support Bubbe & Zayde's Place offers during challenging times. They describe how staff and administrators partner with families to plan meaningful days, ease the emotional burden of placement, and navigate the many decisions that come with senior care. The testimonials often mention the administrators and caregivers as a reliable, compassionate presence who listen and respond, turning a stressful transition into a more manageable experience. Some reviews emphasize the sense of belonging and community that develops among residents and their families, with friends among residents and their relatives forming a supportive network that makes the environment feel like a close-knit, extended family.

Within the mix of praise there are also vivid personal stories that illustrate the spectrum of experiences at Bubbe & Zayde's Place. Families recount how their loved ones thrived under attentive care, with descriptors such as "homey" and "boutique hotel" echoing through several anecdotes. A grandfather's happiness, a father who felt treated like family, and a grandmother whose care was so well-managed that families felt secure and grateful, recur across testimonials. The role of Bonnie, the owner, is highlighted in varying lights: some describe her as a kind and exceptional presence, even calling her an "angel" who embodies the compassionate spirit of the home. Others portray a more mixed impression, calling attention to a sense of severity or stinginess in the owner's approach. These divergent voices underscore that experiences at Bubbe & Zayde's Place can feel deeply personal, shaped by individual expectations and interactions.

The reviews do not shy away from cautionary notes. A few critics point to gaps in staffing, particularly at night, and describe care as being compromised when help is scarce. There are also pointed accusations about the owner being mean-spirited or stingy in some contexts, and one reviewer even raises concerns about the authenticity of online praise, suggesting that some of the glowing reviews may be crafted by relatives of the owner. Such comments add a layer of complexity to the overall picture, reminding prospective families that, while the facility is praised for warmth and personalized care by many, there are voices that question certain aspects of management and consistency. The mix of views urges careful, firsthand evaluation - visiting the homes, meeting staff, and observing daily routines - to form a well-rounded judgment.

Taken as a whole, Bubbe & Zayde's Place emerges as a distinctive, home-like community that many families deeply appreciate. The testimonials speak to a carefully nurtured atmosphere where intimate care, long-standing staff, and a tangible sense of belonging create a comforting option for loved ones who need assistance with daily living. The strong emphasis on family-like relationships, an affectionate environment, and a supportive, attentive staff system stands out as a defining attribute for those who choose this path. Yet, potential residents and their families should also weigh concerns raised by critics - particularly around staffing levels at night and the complex dynamics surrounding ownership - and should seek a firsthand sense of how the home operates on a daily basis. For many, Bubbe & Zayde's Place remains a cherished choice, celebrated for turning a difficult transition into a compassionate, life-affirming chapter for seniors and their families.

This part of Santa Ana, California, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With multiple pharmacies such as Walgreens and CVS nearby, accessing medication and healthcare products is easily accessible. There are also several reputable physician offices and hospitals within a short distance, providing quality medical care. In terms of leisure activities, there are cafes like Starbucks and Kean Coffee for socializing, as well as theaters like AMC Movie Theater for entertainment options. The variety of restaurants in the vicinity cater to different culinary preferences while parks such as Tustin Sports Park and Irvine Regional Park offer opportunities for outdoor recreation and relaxation. In terms of transportation options, there are various stations nearby for easy access to public transportation or car rental services. Overall, this part of Santa Ana provides a mix of convenience, healthcare access, entertainment options, dining choices, and recreational opportunities for seniors looking to reside in the area.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.3 miles)

Physicians

• Cardiology Specialists of Orange County (1 miles)
• The 200 Building (3.3 miles)
• Kaiser Permenente Tustin Medical Offices (3.7 miles)
• Hoag Tustin Legacy (3.8 miles)
• Hoag Medical Group (3.8 miles)

Hospitals

• Choc (1.7 miles)

Cafes

• Starbucks (1.8 miles)
• Kean Coffee (2.1 miles)
• Starbucks (4 miles)
• Starbucks (4.2 miles)
• Starbucks (4.3 miles)
• Tru Bru Organic Coffee (4.8 miles)
• Hollywood Land (5.1 miles)

Theaters

• AMC Movie Theater (3 miles)
• Century Theatres (3.5 miles)
• Amc Tustin 14 At The District (4.7 miles)

Restaurants

• Golden Road Brewing (3.2 miles)
• McDonald's (3.5 miles)
• McDonald's (3.7 miles)
• Orange Hill Restaurant & Events (3.9 miles)
• BJ's Restaurant & Brewhouse (4.1 miles)
• In-N-Out Burger (4.1 miles)
• Lazy Dog Restaurant & Bar (4.1 miles)

Transportation

• Artic (3.3 miles)
• Hertz Rent A Car (4.6 miles)
• Drr Tomorrowland Station (5.3 miles)
• Disneyland Monorail (5.3 miles)
• DLRR New Orleans Station (5.5 miles)
• Drr Toontown Station (5.5 miles)
• Disneyland Monorail - Downtown Disney District Station (5.5 miles)

Parks

• Tustin Sports Park (4.1 miles)
• Peters Canyon (4.3 miles)
• Resort at the Groves (5.1 miles)
• Steve Ambriz Memorial Park (5.2 miles)
• Plaza Park (5.4 miles)
• Irvine Regional Park (5.9 miles)