Via Elegante Luxury Assisted Living

Pros

• The staff at Via Elegante Luxury Assisted Living are dedicated professionals who genuinely care for the residents.
• Residents receive a high level of individual attention due to the maximum of ten residents per house.
• The facility is aesthetically pleasing, providing a beautiful environment for residents.
• Many caregivers are described as loving and attentive, contributing to a positive atmosphere.
• One reviewer felt relieved after leaving their loved one in the care of compassionate staff who assured them they were in good hands.
• Activities provided by the facility were enjoyed by residents, even those with limitations, such as blindness.
• The consistent staff at the facility fosters a sense of trust and stability among residents and their families.
• One review highlighted that it was a great move for their loved one, indicating overall satisfaction with the change in care facilities.

Cons

• The facility claimed to have completed a thorough evaluation, but it was never done, leading to a $1500 deposit taken from an elderly resident's family without proper service.
• There was no callback from the facility after a request for re-evaluation despite concerns about deteriorating health, following the passing of a resident.
• The experience with the community tour felt unwelcoming and awkward, with staff not adequately prepared to provide information.
• There were complaints about the inconsistent care provided due to long 12-hour shifts that left caregivers overwhelmed with responsibilities.
• The on-staff nurse was described as hard to deal with, condescending, and not worth the additional cost.
• Residents who were unable to appreciate the facility's aesthetic beauty due to impairments (e.g., blindness) may feel neglected in assessments of their living conditions.

Review

The reviews of Via Elegante Luxury Assisted Living reflect a range of experiences, highlighting both concerns with their services as well as instances of commendation for the staff and facility. One family recounted a highly negative experience related to the evaluation process prior to their father's admission. The reviewer expressed frustration over the inadequate care and lack of communication from the staff regarding his father's condition just days before his passing. Although an RN conducted an assessment that deemed his father fit for care, the individual felt misled, particularly because his father was gravely ill at the time and could barely perform basic tasks. Despite requesting a re-evaluation due to a rapid decline in health, no responses were received from the facility until after he had died. Furthermore, the reviewer was dismayed to learn that they would not be refunded a substantial deposit despite these circumstances.

In stark contrast, other reviewers provided positive accounts of their experiences at Via Elegante. Several families expressed satisfaction with the warm and professional atmosphere they encountered when visiting or admitting loved ones to the community. One family described finding "their forever home" for their mother after several relocations within just a few months, praising the kindness and dedication exhibited by staff members. This sentiment was echoed in comments about caregivers who treated residents with empathy and understanding—I can recall one instance where a caregiver comforted a family member upon leaving their loved one in care, which brought immense relief during an emotionally challenging time.

While some reviews pointed to profound emotional difficulties surrounding transitions into assisted living facilities, others noted that residents were taken care of well during their stay. A poignant account mentioned that although one resident passed away shortly after moving in, families appreciated how well she was cared for during her final days. Such testimonials indicate that while there are challenges inherent in transitioning older adults into assisted living environments, many families found solace in knowing their loved ones were treated with dignity at this facility.

Nonetheless, aspects like transparency regarding costs and personalized attention drew mixed feedback from those who visited or resided at Via Elegante. Some guests felt that the touring process left much to be desired; they reported unwelcoming gestures from staff who seemed preoccupied with logistics rather than providing comprehensive information about available services or engaging visitors warmly. Additionally, while many highlighted a caring environment facilitated by consistent staffing levels—crucial for building rapport with residents—some also noted issues concerning nursing staff's demeanor.

Reviewers were largely impressed by aesthetic details such as beautiful surroundings and thoughtfully configured spaces designed for comfort; however, lingering concerns arose around how effectively various responsibilities were managed among caregivers working long shifts. A clear distinction emerged: while caregivers exhibited love and attentiveness toward residents—a sentiment shared among multiple reviewers—the added burdens associated with cleaning and cooking may hinder optimal individual care delivery.

Impressions on activities provided within Via Elegante varied greatly among residents and families alike; some engaged actively enjoyed these offerings while others lamented missed opportunities due to sensory impairments or insufficient engagement strategies tailored specifically toward elderly individuals’ unique needs—an area recognized as essential yet potentially overlooked amid pressing daily responsibilities placed upon caregiver teams consistently facing operational demands.

Ultimately, it appears that Via Elegante Luxury Assisted Living stands out as an option characterized by profound warmth emanating from its dedicated staff despite earlier complaints signaling critical flaws requiring immediate consideration. For those seeking compassionate support amidst difficult transitions many service providers face when entering residential facilities—Via Elegante offers promising avenues worth exploring alongside proactive engagement initiatives focused on optimizing evaluation processes followed by transparent communication trails addressing patient progression holistically across multifaceted landscapes laid forth through diverse user experiences recorded thus far within community narratives woven into testimonial platforms reflecting lived realities shaping eldercare journeys today across varying contexts worldwide.

Physicians

• Casas Adobe Physicians (0.5 miles)
• Casas Adobes Internal Medicine (0.5 miles)
• Tucson Endocrine Associates (0.5 miles)
• Arizona Oncology (0.6 miles)
• MHC Obstetrics & Women's Health (0.7 miles)
• Genisis Ob Gyn (0.9 miles)
• Roberts Periodontal Group (0.9 miles)

Restaurants

• McDonald's (0.6 miles)
• Mr. An's Teppan Steak & Seafood Sushi Bar (1.7 miles)
• The Parish (1.9 miles)
• Oregano's Pizza Bistro (2 miles)
• Chick-Fil-A (2 miles)
• Applebee's (2 miles)
• In-N-Out Burger (2 miles)

Hospitals

• Nw Medical Hospital (0.8 miles)
• Northwest Medical Center (0.8 miles)

Parks

• Rilito River Park (1 miles)
• Children's Memorial Park (1.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.2 miles)
• Food City Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• The Apothecary (2.6 miles)
• Botanica (2.7 miles)

Theaters

• AMC Foothills 15 (2.3 miles)

Cafes

• Starbucks (3 miles)
• Village Bakehouse (3.3 miles)
• Dutch Bros Coffee (3.5 miles)
• Ren Coffeehouse (3.9 miles)

Places of Worship

• Beautiful Savior Lutheran Church (3.4 miles)