Via Elegante - Vineyard

5651 North Via Latigo, Tucson, AZ 85704

For more information about senior living options: (844) 490-3973

4.8 from 20 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Board and Care Home Memory Care

Overall Review of Via Elegante - Vineyard

Pros

  • pro The memory care at Via Elegante provides dedicated professional personal and medical care along with regularly scheduled activities.
  • pro Families receive weekly activity reports and nursing health updates, demonstrating clear and consistent communication.
  • pro The staff are hardworking, patient, attentive, and kind, making residents feel welcome and cared for.
  • pro Administrators are professional, tolerant, and set a positive, friendly tone for the entire team.
  • pro The facilities are clean, beautifully decorated, and nestled in scenic desert and mountain settings.
  • pro Via Elegante partners with Casa De La Luz hospice, adding an extra layer of care and oversight.
  • pro The community offers a resort-like atmosphere with good food, diverse activities, and engaging programming.
  • pro The care teams consistently go above and beyond, treating residents with love and respect.
  • pro Ken, the community director, is responsive, informative, and instrumental in delivering high-quality care.
  • pro Families express gratitude and high recommendations for Via Elegante as an exceptional living environment.

Cons

  • pro This facility is not memory care as advertised, it's staffed for assisted living.
  • pro They will say whatever you need so they can fill a bed but once there, the quality of care is very minimal.
  • pro They provide absolutely no activities or stimulation of any kind for their residents during the day.
  • pro There's no tenderness, compassion or friendship.
  • pro And the cruelty of this industry destroys your loved one.
  • pro It's about money, not compassion or care.

Review

Across a family of Via Elegante communities, the experience recounted by many families blends warmth, attentiveness, and careful attention to both comfort and care needs. From the memory-care focused setting of Via's Galleria to the Tucson Mountains and Foothills locations, as well as sister homes that welcome residents at different levels of need, the overarching impression is of well-maintained facilities set in striking desert and mountain scenery, staffed by teams that families describe as dedicated, patient, and in many cases deeply caring. The reviews collectively paint a portrait of care that is personal, professional, and at times transformative for both residents and their families.

One detailed story centers on a mother named Shirley who spent the last three years of her life at Via's Galleria memory-care home. This facility was described as a small, tightly knit community where nine other residents shared the environment. Families valued the comprehensive approach: dedicated professional personal and medical care, along with regularly scheduled activities designed to engage residents. Communication with families was a strong point, with weekly reports detailing mom's daily activities and behaviors, paired with weekly nursing health updates. The partnership with Casa De La Luz hospice service brought an added layer of oversight and comfort, reinforcing a sense of continuity of care. The environment itself - clean, tastefully decorated, and nestled in a beautiful desert setting - contributed to Shirley's sense of well-being, and the staff's willingness to welcome calls and visits reinforced the feeling of being cared for like family. The overall impression was one of a well-run, compassionate operation designed to meet the complex needs of memory-care residents.

Another testimonial highlights a different facet of Via Elegante's offerings. A family describes their 55-year-old son, who had suffered a stroke and lived for years in a wheelchair, moving to Via Elegante's Tucson Mountains facility almost three years ago and eventually transitioning to a Tucson Foothills group home. The experience here emphasizes not only the physical setting - lovely, well-furnished spaces with mountain and desert views, good food, and a rich array of activities - but also the quality and professionalism of the staff. Caregivers are described as hardworking, patient, attentive, and kind, anchored by an administrative team that is professional, tolerant, and capable of setting a positive, friendly tone across the organization. The staff, led by a capable leadership group including a community director, are portrayed as providing reliable care, with a sense of gratitude for the way the son has been cared for and supported in his daily life. The family's narrative underscores continuity of quality across locations and a culture that prioritizes respect, warmth, and responsive, well-coordinated care.

But the community is not without its dissenters. One substantial negative review focuses on expectations misaligned with the care actually delivered, describing the facility it encountered as not memory care but rather an assisted-living operation that was not adequately prepared to address the needs of people with dementia or Alzheimer's disease. The reviewer contends that the facility failed to fulfill promises made during initial meetings, with staff not trained in dementia care or the specific challenges of the disease's progression. Activities and engagement were cited as nearly nonexistent, leaving residents seemingly idle with little stimulation or social interaction. The review describes staff who only "assist as needed," with questionable consistency, and a sense that when issues arose the family was not guided or supported in a compassionate, humane way. The most pointed critique is that the environment became more about bed occupancy than about ongoing, person-centered care, with implications of a focus on revenue over compassion. While this remains a singular, strongly worded perspective, it stands in contrast to many other accounts and serves as a cautionary note about ensuring alignment between advertised services and actual practice, particularly for memory-care needs.

Positive testimonies about specific locations and staff contributions continue to shape the picture of Via Elegante. A family member praises the care given to a father residing at the Mediterranean House, noting that staff go above and beyond and that the father is well fed and treated "as if he is one of the family." This vignette reinforces the sense that at times the organization delivers a level of personal warmth and familial connection that resonates deeply with families facing difficult care decisions. Another testimonial highlights the Vineyards location, where the resident's dog is welcomed to live with him, a detail that underscores the facility's flexibility and commitment to resident comfort and independence. The leadership and day-to-day management are pointed to as crucial factors in creating a supportive atmosphere, with Vanessa Leyva credited for guiding the community and helping sustain a welcoming, well-structured environment.

More individual experiences emphasize the care teams' humanity and reliability. Multiple reviews applaud the caregivers for their compassion, attentiveness, and tenderness, noting that staff work closely with families to understand personal needs and preferences. The environment is frequently described as resort-like - bright, clean, well-kept, and thoughtfully designed - creating a sense of calm and ease for residents and visitors. Families repeatedly highlight open communication, transparency, and proactive engagement from the administration and clinical leadership, underscoring how these elements help families feel reassured about their loved ones' daily lives and longer-term care plans. Names surface as touchpoints for families, with particular praise for leaders who provide clear overviews of operations and who respond promptly to questions and concerns.

A heartfelt testimonial from a family member moving a 98-year-old mother to the Galleria house illustrates the personal touch that anchors many Via Elegante experiences. The director, Ken, is cited for going the extra mile - even transporting the mother's cherished chair from her old home to her new room - to help make the transition feel seamless and familiar. The mother's room, filled with photos and personal effects, becomes a home-like sanctuary, and the family notes the staff's ongoing accessibility and hospitality around the clock. This narrative reinforces a recurring theme: beyond physical spaces and routine care, the human connection - the willingness of staff to facilitate meaningful continuity, maximize comfort, and honor a resident's history - forms a cornerstone of the Via Elegante reputation.

Taken together, these reviews present a nuanced portrait of Via Elegante as a family of communities with a shared commitment to high-quality elder care. For many families, the combination of well-maintained facilities in scenic settings, strong staffing, and proactive, compassionate administration translates into meaningful, life-affirming care for loved ones. The experiences are varied, with most accounts celebrating the excellence of caregivers and the warmth of leadership, while also acknowledging the need for ongoing vigilance to ensure that memory-care needs are met with appropriate training, activities, and personalized engagement. For anyone exploring elder-care options in the Tucson area and beyond, Via Elegante's mix of memory-care and assisted-living environments offers a compelling blend of comfort, dignity, and professional support, grounded in a belief that every resident deserves to be treated with respect, compassion, and attention to detail.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (14 miles away) Tucson International (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Via Elegante - Vineyard is a beautiful assisted living community located in Tucson, AZ. Designed as a board and care home with memory care services, it offers a comfortable and supportive environment for seniors needing assistance with daily activities and those with memory impairments.

Residents at Via Elegante - Vineyard can enjoy a range of amenities to enhance their daily lives. The community features a spacious dining room where delicious meals are served, allowing residents to socialize and dine together. Each living space is fully furnished, ensuring comfort and convenience. Outdoor spaces and gardens provide opportunities for relaxation and enjoying the fresh air.

Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is also offered to help residents settle into their new homes smoothly. Wi-Fi/high-speed internet access is available throughout the community, allowing residents to stay connected with family and friends.

Via Elegante - Vineyard offers comprehensive care services tailored to meet individual needs. Trained staff provide assistance with bathing, dressing, transfers, and other activities of daily living. Coordination with health care providers ensures that residents receive the necessary medical attention they require. Additionally, medication management is provided to ensure medications are taken accurately and on time.

The community places importance on mental wellness through its specialized mental wellness program, catering to residents with mild cognitive impairment. Special dietary restrictions are accommodated in meal preparation and service, ensuring that each resident's nutritional needs are met.

Transportation arrangements for medical appointments are provided for convenience, along with transportation to doctors' appointments as needed. This ensures that residents have easy access to healthcare services when required.

Via Elegante - Vineyard offers scheduled daily activities for residents' enjoyment. These activities aim to promote socialization, engagement, and overall well-being.

Conveniently located near various amenities, Via Elegante - Vineyard allows easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents can easily access necessary services and enjoy nearby recreational options.

Overall, Via Elegante - Vineyard is an assisted living community that combines comfortable living spaces with comprehensive care services and a range of amenities, allowing seniors to lead fulfilling lives in a supportive and vibrant environment.

Nearby Places of Interest

This part of Tucson, Arizona offers a convenient and diverse range of amenities for senior living. With several physicians' offices nearby such as Casas Adobe Physicians and Tucson Endocrine Associates, medical care is easily accessible. There are also hospitals like Northwest Medical Center in close proximity. Residents can enjoy dining options including McDonald's, Applebee's, and Mr. An's Teppan Steak & Seafood Sushi Bar, as well as pharmacies like Walgreens and CVS for their medication needs. For leisure activities, there are parks like Rilito River Park and Children's Memorial Park, and AMC Foothills 15 theater for entertainment. Places of worship such as Beautiful Savior Lutheran Church provide spiritual support for the community. Overall, this area offers convenience and a variety of services to cater to the needs of seniors.

Physicians

  • Casas Adobe Physicians (0.4 miles)
  • Casas Adobes Internal Medicine (0.4 miles)
  • Tucson Endocrine Associates (0.4 miles)
  • Arizona Oncology (0.5 miles)
  • MHC Obstetrics & Women's Health (0.6 miles)
  • Genisis Ob Gyn (0.8 miles)
  • Roberts Periodontal Group (0.8 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Mr. An's Teppan Steak & Seafood Sushi Bar (1.7 miles)
  • Applebee's (1.9 miles)
  • The Parish (2 miles)
  • Oregano's Pizza Bistro (2.1 miles)
  • Sushi Garden (2.1 miles)
  • Chick-Fil-A (2.2 miles)

Hospitals

  • Nw Medical Hospital (0.7 miles)
  • Northwest Medical Center (0.7 miles)

Parks

  • Rilito River Park (1.1 miles)
  • Children's Memorial Park (1.6 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.3 miles)
  • Food City Pharmacy (2.3 miles)
  • The Apothecary (2.5 miles)
  • Walgreens (2.5 miles)
  • Botanica (2.5 miles)

Theaters

  • AMC Foothills 15 (2.2 miles)

Cafes

  • Starbucks (3.1 miles)
  • Village Bakehouse (3.3 miles)
  • Dutch Bros Coffee (3.4 miles)
  • Ren Coffeehouse (4.1 miles)

Places of Worship

  • Beautiful Savior Lutheran Church (3.3 miles)

Frequently Asked Questions

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