Providence Horizon House in Anchorage, AK

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Providence Horizon House Providence Horizon House Providence Horizon House

Providence Horizon House in Anchorage, AK

4140 Folker St, Anchorage, AK 99508

For more information about senior living options: (844) 490-3973

3.5 from 15 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Memory Care Skilled Nursing Facility

Overall Review of Providence Horizon House

Pros

  • pro They highly recommend Horizon House; their mother-in-law and father-in-law loved it, and the staff took excellent care of them.
  • pro The staff are friendly and the food is good.
  • pro The apartments and dementia units look spotless.
  • pro They offer many fun activities for residents, including a Senior Prom, and are accommodating to residents and their families.
  • pro The staff are available to talk through concerns and guide families through procedures.
  • pro The staff were great with their loved ones, and the studio apartments are very clean.
  • pro Some reviewers feel Horizon House provides top-tier care, with no better care in Anchorage.
  • pro They appreciate the resources Horizon House provides to families when needed.

Cons

  • pro The facility is despicable, with staff talking down to residents and leaving a relative in diapers for hours.
  • pro Staff were seen making out on duty, indicating unprofessional conduct.
  • pro Management doesn't care about resident care and cuts corners to save money, compromising residents' well?being.
  • pro The call system doesn't work properly, causing delays in getting assistance.
  • pro The facility is corrupt to the core, with a dictatorial administrator and retaliation against complaints.
  • pro A nurse violated HIPAA by contacting a doctor and canceling orders without proper consent.
  • pro The facility isn't ADA-compliant with service dogs, and staff impose rules that don't meet ADA standards.
  • pro CNAs are described as lazy and having an attitude.

Review

Providence Horizon House in Anchorage is best suited for families seeking a lively, resident-centered environment where seniors stay socially connected and relatively independent, with pet-friendly options and accessible memory-care services. The community earns praise for its energetic programming, from large-scale events to dementia-focused activities, and for apartments that feel tidy, bright, and livable. For many residents, the combination of a clean setting, visible staff warmth, and opportunities to participate in senior life creates a sense of security and belonging that families value. The setting also works well for those who want to keep a loved one close, while still enjoying the structure of assisted living. Yet this is not a one-size-fits-all choice; the care experience can vary significantly from resident to resident, and risks exist for those needing near-constant, flawless care.

Those who should consider alternatives include residents with acute or unpredictable care needs that require instant, flawless responses, and families who demand ironclad consistency in care delivery. Several reviews allege neglect, with delays in assistance and disrespectful treatment cited as serious concerns. HIPAA and privacy questions have also been raised, alongside claims that management disciplines or evicts residents who raise complaints. ADA expectations around service animals were reportedly not met, a red flag for any resident relying on a dog or cat for companionship or safety. Maintenance delays and a perception of staff who are more focused on appearances than on daily, hands-on care further tip the balance toward looking at other options.

On the plus side, Horizon House demonstrates meaningful strengths that can offset typical frailties of a mid-market senior community. Staff interactions in many cases are described as friendly, responsive to family input, and genuinely engaged in resident well-being. The dementia units are kept clean and navigable, and the calendar features a broad mix of social events - including their notable memory-friendly programming and even special occasions like a Senior Prom - that help residents stay connected. The facility's pet-friendly stance - allowing cats - is a decisive factor for several families, and the housing options (studios with kitchens and bathrooms) provide a comfortable, private space for independence. When concerns arise, families often report clear communication and guidance on next steps, which reinforces trust for those who participate actively in the care plan.

Yet the most troubling threads run through a chunk of negative feedback: a perception that care quality can degrade under pressure, with long waits for assistance and call systems that do not perform reliably. Reports of staff acting in ways inconsistent with professional standards - including alleged violations of privacy and even inappropriate conduct - have eroded confidence in administration for some families. The most alarming accusations describe eviction notices issued after complaints and a culture described as retaliatory toward residents or their families. Additional critiques cite staff attitudes, a lack of ADA alignment with service-animal needs, and routine maintenance delays that leave issues unresolved for extended periods. Taken together, these concerns counterbalance the community's strengths and will matter deeply to anyone weighing risk versus reward.

To weigh the pros against the cons, families must consider the reality of care variability. The presence of active programming, strong family accessibility, and a pet-friendly environment can significantly reduce isolation and help residents feel seen. For many, these benefits do offset the ease with which daily life can be managed when the care team is responsive in most interactions. However, the severity and frequency of the negative reports cannot be dismissed. If a resident requires consistent, immediate assistance, or if a family cannot tolerate the possibility of management friction impacting a loved one's experience, the scales tilt toward other communities where care processes and accountability are more transparent.

Decision-makers should approach Horizon House with a practical, investigative mindset. Schedule observations across different shifts, request meetings with both the administrator and front-line caregivers, and verify the call system's reliability and maintenance responsiveness. Seek current documentation on HIPAA privacy practices and ADA compliance for service animals, and confirm that any service-animals policy aligns with the resident's needs. Inspect the dementia unit and apartment maintenance history; ask for a direct conversation about eviction policies and resident rights. Most importantly, talk with multiple families who currently have loved ones there to understand the day-to-day reality. With due diligence, Horizon House can be the right fit for a family that values engagement and independence, while recognizing that care consistency and governance are non-negotiables for others.

Features

Housing

  • Detached homes Detached homesDetached homes are important for seniors because they provide independence and privacy, allowing them to maintain a sense of autonomy in their living space. Additionally, detached homes often offer more space for hobbies and activities, as well as outdoor areas for gardening or relaxation. This can contribute to a better quality of life and overall well-being for seniors.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Guasts at mealtime Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.

Transportation

  • Ted Stevens Anchorage International (5 miles away) Ted Stevens Anchorage International (5 miles away)
  • Transportation & parking Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty.

Care Services

  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

Providence Horizon House in Anchorage, AK is a well-established assisted living community that offers comfortable and convenient housing options for seniors. The community primarily consists of studio apartments, providing residents with the privacy and independence they desire.

At Providence Horizon House, residents have access to high-quality skilled nursing care services. This means that individuals with specific medical needs can receive the attention and support they require in a safe and secure environment.

The community boasts several amenities aimed at enhancing the overall quality of life for its residents. A spacious dining room allows residents to enjoy delicious meals while socializing with their peers. There is also a beautiful garden where residents can relax and soak up the sunshine. Additionally, guests are welcome to join residents during mealtime, fostering a sense of inclusion and community.

Housekeeping services ensure that residents can maintain a clean and tidy living space without having to worry about household chores. Each studio apartment includes a kitchenette, allowing residents to prepare light meals or snacks when desired. Laundry facilities are conveniently located on-site for easy access.

Providence Horizon House offers respite or short-term stays for individuals who may need temporary care or assistance. Transportation and parking services are provided, enabling residents to easily attend appointments or explore the local area at their leisure.

Religious services are available for those who wish to practice their faith within the community setting.

Located in Anchorage, AK, Providence Horizon House benefits from its proximity to various amenities. Residents can take advantage of three cafes nearby for casual outings or meetups with friends. Two parks offer opportunities for outdoor activities and relaxation. With nine pharmacies close by, obtaining medications is convenient and hassle-free. The presence of 66 physicians ensures access to comprehensive healthcare services when needed. For those seeking diverse dining options, eight restaurants within reach offer various cuisines to satisfy any palate. Lastly, having 12 hospitals nearby provides peace of mind knowing that critical medical care is readily accessible if required.

In conclusion, Providence Horizon House in Anchorage, AK is an assisted living community that offers comfortable studio apartments and skilled nursing care. Its amenities, including dining options, a garden, housekeeping services, and transportation assistance, aim to enhance the residents' overall well-being. Additionally, the community benefits from its proximity to numerous cafes, parks, pharmacies, physicians, restaurants, and hospitals.

Nearby Places of Interest

This area of Anchorage, Alaska, is a convenient and well-equipped neighborhood for senior living. With multiple physicians' offices and hospitals within close proximity, residents have easy access to medical care. Additionally, there are several pharmacies nearby for medication needs. The variety of restaurants and cafes offer plenty of dining options for seniors looking to dine out or grab a quick bite to eat. The parks in the area provide opportunities for leisurely walks or enjoying nature. Overall, this neighborhood offers a balanced mix of healthcare facilities, dining options, and outdoor spaces for seniors to enjoy a comfortable and convenient lifestyle.

Physicians

  • Surgery Center of Anchorage (0.1 miles)
  • Dermatology & Dermatopathology of Alaska (0.1 miles)
  • Alaska Internal Medicine & Pediatrics (0.1 miles)
  • Alaska Digestive Center (0.1 miles)
  • Alchemy Orthotics & Prosthetics (0.1 miles)
  • Pediatric Neurology Clinic of Alaska (0.1 miles)
  • Fortson Dermatology & Skin Care Center (0.1 miles)

Restaurants

  • McDonald's (0.1 miles)
  • Taco Bell (0.2 miles)
  • Wendy's (0.5 miles)
  • Village Inn (1.3 miles)
  • McDonald's (1.3 miles)
  • New Peanut Farm (1.4 miles)
  • Wendy's (1.4 miles)

Cafes

  • Starbucks (0.2 miles)
  • Black Cup (1.7 miles)
  • Starbucks (1.7 miles)

Pharmacies

  • Lake Otis Pharmacy (0.2 miles)
  • Walgreens (0.2 miles)
  • Providence Health Park Pharmacy (0.4 miles)
  • Carrs Pharmacy (1.3 miles)
  • Fred Meyer Pharmacy (1.3 miles)
  • Carrs-#0720 (1.4 miles)
  • Walgreens (1.5 miles)

Hospitals

  • Providence Alaska Medical Center (0.2 miles)
  • Concentra Urgent Care (0.3 miles)
  • Providence Sleep Disorders Center (0.4 miles)
  • Providence Medical Center Pharm (0.6 miles)
  • Providence Health & Services-Washington (0.6 miles)
  • Providence Day Surgery (0.6 miles)
  • The Children's Hospital at Providence Prenatal Unit (0.6 miles)

Parks

  • Castle Heights Park (1.4 miles)
  • Woodside Park (1.7 miles)

Frequently Asked Questions

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