Highlands Retirement Village is an independent living community in Abingdon, VA.
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Highlands Retirement Village in Abingdon, VA
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24482 Lee Hwy, Abingdon, VA 24211
For more information about senior living options: (866) 208-4318
Residents and families consistently describe the building as very clean and well maintained.
Multiple reviews highlight how clean the community is inside and out, including mentions of the facility being well maintained and always clean. One reviewer also notes that the environment feels fresh when you enter. Overall, cleanliness shows up as a steady point of confidence across different experiences.
The staff’s compassion and kindness are a frequent reason people feel good about the community.
Reviews repeatedly describe staff members as friendly, caring, and respectful, with residents treated with compassion. Several say the team goes the extra mile and supports residents in a way that feels personal rather than routine. Even when reviews focus on family needs, they still come back to the way staff respond and show respect.
Residents and families report that questions and concerns are taken seriously and handled promptly.
Several reviews say management and staff are responsive when issues come up, including concerns being addressed immediately or quickly. One reviewer also mentions administration being accessible, and another describes staff as responsive to questions. In practice, the experience described is that families feel able to raise concerns and get follow-through.
Dining is singled out for being prepared with care and described as exceptionally good.
A couple of reviews specifically mention the food, including meals and snacks being prepared with care. One reviewer says the food is exceptionally good, linking dining quality to their overall satisfaction. These comments stand out because they move beyond general satisfaction to describe the day-to-day meal experience.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Independent LivingThis area of Abingdon, Virginia, offers a variety of amenities that may appeal to seniors considering relocating to the area. With several restaurants nearby offering a range of dining options, including fast food, comfort food, and seafood, residents can enjoy convenient dining options. Additionally, there are multiple pharmacies within a short distance for easy access to medications and healthcare needs. The proximity to Johnston Memorial Hospital provides peace of mind in case of medical emergencies. For recreation, several parks offer opportunities for outdoor activities and relaxation. There are also several places of worship in the area for spiritual fulfillment. Various physicians' offices are close by for healthcare needs and transportation services are available for easy travel to appointments or errands. Overall, this neighborhood provides a mix of conveniences and services that make it an attractive option for seniors looking for a comfortable and well-equipped community.
Highlands Retirement Village is located at 24482 Lee Hwy, Abingdon, VA 24211 in Washington County, Virginia
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