Abingdon Health Care
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15051 Harmony Hills Lane, Abingdon, VA 24211
For more information about senior living options: (844) 490-3973
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The staff treated residents with dignity and love, making their stay feel like home. The facility is clean, well-maintained, and beautifully landscaped. The nursing and care teams are compassionate and consistently go above and beyond. Families reported peace of mind knowing their loved ones were in capable hands. The therapy and nursing staff were prompt with communication and updates. The kitchen staff provided good food and attentive service. The staff showed dedication and courage during challenging times, such as the pandemic. The atmosphere is welcoming, with thoughtful seasonal decorations. Tina and Don were noted as especially helpful to families. The staff's kindness and patience were widely praised by families.
The front desk staff were rude and forwarded calls to a line that disconnected. They would not recommend the facility after admitting a mother to a room with a COVID-positive patient, with no notice it was the only option, and the staff were rough with her. They would not recommend because a grandmother with two strokes did not receive her medications and staff laughed at her pain. The phone system was unusable at times, making it hard to reach anyone. The reviewer alleged that staff let their father die by delaying needed care. The food was described as the nastiest stuff. Administrative staff were incensed and rude when a HIPAA concern was raised. Some CNAs were not consistently caring or checking on patients, with only a few providing care. They warned others never to trust what the facility tells you and to demand written documentation. A reviewer advised not to go there.Across the collection of impressions, Abingdon Health and Rehab emerges as a place that many families remember as a rare blend of care, cleanliness, and genuine kindness, even as a smaller number of visitors report troubling experiences. A common thread in the overwhelmingly positive accounts is the sense that the staff treat residents with dignity, warmth, and a level of personal attention that makes a difficult time feel more manageable. Families repeatedly describe the environment as homey and well cared-for: well-kept landscaping, seasonal decorations, and an emphasis on keeping the facility feel inviting. Several reviewers highlight the heartfelt dedication of the nursing and therapy teams, noting that nurses and aides often go above and beyond to know patients and their families, answer questions, and provide updates on plans of care.
Many families sing high praises about the day-to-day care. One reviewer described the staff as "wonderful" and said the facility is "the cleanest nursing home I've ever stepped foot in." Others credited nurses, therapists, and office staff with prompt communication, thoughtful wound care, and careful attention to dietary needs and rehabilitation. Messages recount care that is patient, attentive, and performed with compassion during difficult episodes. In particular, several comments point to specific individuals who stood out - to the extent that people mention names like Tina and Don as especially helpful, or describe care teams that "took the time to get to know" their loved ones. The sentiment for many is that the care recipients were treated with respect, kindness, and a level of dedication that eased the emotional burden on families during stressful times.
The facility's ambiance and upkeep also receive frequent praise. Reviewers repeatedly mention cleanliness and attractive surroundings as a notable plus, with remarks about the landscaping and the welcoming atmosphere contributing to a sense of home for residents. One reviewer even described the environment and staff support as so reassuring that they would gladly drive daily to visit their loved one. The consistent message is that a well-maintained, pleasant setting can significantly impact the experience of residents and their families, especially during extended stays or transitions from hospital to long-term care.
Yet not all experiences are uniformly positive. A segment of reviews contains strong criticisms about administration and communication. Several writers recount encounters with what they described as rude or unhelpful front-desk staff, or with a lack of timely responses when attempting to reach the facility. One reviewer specifically called the front desk "rude" and noted that calls were forwarded and seemingly disconnected. Another message highlights a HIPAA-related concern, describing an interaction with a receptionist who became "incensed and rude" when asked for information, raising concerns about the openness and accessibility of administration. These notes point to gaps in communication that can color the overall perception of the facility, even when clinical care is viewed positively.
There are especially difficult narratives that center on perceived safety and quality of medical response. A number of reviews recount experiences that left families feeling distressed about urgent medical needs and timely intervention. For example, some reviewers recount situations where a loved one was admitted after a period of hospital care that involved respiratory concerns or serious pain, and where subsequent actions - such as timely ER transfer, medication administration, or appropriate dressing and mobilization - were not handled to their expectations. One account describes a patient who died after concerns about dehydration, delayed blood work, and perceived hesitancy to escalate care. Another describes a grandmother who did not receive medications promptly and was met with dismissive attitudes when she cried out in pain. These stories underscore the gravity of care decisions in long-term facilities and remind readers that, amid many positive experiences, there are serious moments that leave lasting impressions.
In addition to these more acute concerns, some reviewers raised general worries about the responsiveness of communication, particularly around discharge planning, medication management, and routine updates. A common thread is the sense that, in some cases, the facility's administrative processes - while capable of delivering excellent direct care - could be less reliable when it came to coordinating with families or providing timely information. A few accounts mention looser adherence to expectations about timely calls, room assignments in the context of infectious illness, and the clarity of what patients needed at various stages of recovery. Taken together, these remarks suggest that while many families experience high-quality caregiving, there remains variability in administrative efficiency and communication that can influence overall satisfaction.
Despite the divergences, one consistent takeaway is that Abingdon Health and Rehab is deeply involved with the well-being of its residents, and many families feel grateful for the care received. The facility has clear moments of impactful, compassionate service that leave a lasting impression - whether through the everyday warmth of attentive staff, the visual comfort of a well-kept environment, or the assurance of a care team that treats a loved one as family. The reviews also serve as a reminder that ongoing attention to communication, consistency in administrative conduct, and responsiveness to urgent medical concerns are essential components of care that can shape the experiences of both residents and their families more than any single day of clinical care.
In summary, Abingdon Health and Rehab presents a nuanced picture: a place that many families trust and remember fondly for its cleanliness, its welcoming atmosphere, and its staff's evident dedication to compassionate care; alongside voices that urge continuous improvement in front-desk civility, administrative responsiveness, and decisive medical escalation. For those evaluating care options, the spectrum of experiences here underscores the importance of speaking with multiple families, visiting in person, and asking specific questions about communication protocols, emergency responsiveness, and the daily routines that support a resident's dignity and comfort throughout their stay.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Abingdon Health Care is an exceptional assisted living community located in Abingdon, VA. Our facility offers a wide range of amenities and care services to cater to the unique needs and preferences of each resident.
Our residents can enjoy various amenities that promote comfort and convenience. We have a beauty salon on-site, where residents can pamper themselves and maintain their personal grooming needs. Each resident's accommodation is fully furnished, ensuring a comfortable living space. They can also enjoy their favorite TV shows with cable or satellite TV provided. Our community operated transportation makes it easy for residents to go shopping or attend local events.
For those who want to stay connected, we provide Wi-Fi/high-speed internet access throughout our premises. Residents can also use our computer center for personal or professional purposes. We have a small library for book lovers and a gaming room for those who enjoy playing games.
Abingdon Health Care also places importance on promoting overall well-being. We have a fitness room and wellness center where residents can engage in exercise routines and participate in fitness programs led by professionals. Our beautiful garden provides a serene outdoor space where residents can relax and rejuvenate.
Mealtimes are always a delight at Abingdon Health Care as we offer restaurant-style dining experiences with delicious, chef-prepared meals. Our dining staff accommodates special dietary restrictions, such as diabetes diet or specific food allergies.
In terms of care services, our dedicated staff members are available 24/7 to ensure the safety and well-being of our residents. We offer assistance with activities of daily living, such as bathing, dressing, transfers, and medication management. Our mental wellness program focuses on supporting the emotional health of our residents.
We prioritize creating an engaging environment where residents can socialize and participate in various activities. We organize scheduled daily activities that cater to different interests, from fitness programs to resident-run activities like arts and crafts. Planned day trips allow residents to explore the surrounding area and create wonderful memories.
Abingdon Health Care is conveniently located near multiple amenities. Residents have easy access to cafes, parks, pharmacies, physicians, restaurants, transportation services, places of worship, and hospitals.
Overall, Abingdon Health Care provides a vibrant and comfortable living environment where residents can enjoy a fulfilling lifestyle while receiving personalized care and support.
Abingdon Health Care is located at 15051 Harmony Hills Lane, Abingdon, VA 24211 in Washington County, Virginia
Abingdon Health Care on seniors.fyi includes 11 photos including images showing building, architecture, landscaping, entrance, flag, exterior, outdoors, nursing home, and more.
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Interior
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Nursing Home
