Grace Healthcare Of Abingdon

600 Walden Road, Abingdon, VA 24210

For more information about senior living options: (844) 490-3973

2.8 from 14 reviews
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Skilled Nursing Facility

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    Overall Review of Grace Healthcare Of Abingdon

    Pros

    • pro The reviews describe the staff as wonderful.
    • pro The reviews commend the administrative staff as great and the caregivers as compassionate.
    • pro Some reviews note that there are a few good workers at the facility.

    Cons

    • pro A reviewer claimed the facility did not protect the patient or put safety first.
    • pro A reviewer wrote that the patient left with decubitus, aspiration pneumonia, and a UTI, and rehab was never performed.
    • pro A reviewer recounted that a male night-shift aide refused to give water.
    • pro A reviewer described a male aide who jerked a remote from her hand and caused a cut.
    • pro A reviewer said the patient was kept in bed instead of receiving the rehab she needed.
    • pro A reviewer alleged that staff claimed an orthopedic order for bed rest when no such order existed.
    • pro A reviewer noted large bruises along her back.
    • pro A reviewer claimed the facility is chronically understaffed and unkind to patients; the patient advocate does not work for the patient.
    • pro A reviewer warned that the facility should be the last place to choose for a loved one and that the motto is untrustworthy.
    • pro A reviewer reported that the patient later tested positive for MRSA.

    Review

    Across a spread of firsthand accounts, a troubling picture emerges about a facility where families repeatedly question safety, dignity, and the quality of daily care. Several reviewers describe experiences that feel more like warnings than testimonials of routine, clinical care. While a few voices acknowledge compassionate staff, the prevailing tone is one of concern: concerns about understaffing, inconsistent attention to patient needs, and a sense that financial or administrative pressures can eclipse what families expect to be patients' most basic protections. Taken together, these passages read as a chorus of worried families who want to believe in competent, compassionate care, yet feel let down when that care does not seem to align with their most urgent needs or their loved ones' safety.

    A central thread in the narratives is a tension around gender dynamics and intimate care. The writers argue that, even though many healthcare workers insist that clinical care is purely about procedures and safety, the caregiver experience reveals a different truth once someone becomes the patient. They suggest that many women who work in hospitals would object to male staff performing intimate tasks if they were the patient - such as a male CNA assisting with showers or bed baths, a male mammographer conducting a mammogram, or a male sonographer performing a vaginal ultrasound. The same line of thinking applies to other routine but sensitive touches, such as a male scribe observing a full skin exam or male technologists conducting procedures like urodynamics. The point offered is less about gender for its own sake and more about the lived reality of privacy, comfort, and dignity when one is vulnerable. If the caregiving experience is truly "clinical" in every sense, the reviewers contend, they would expect equal comfort with male staff in every context; yet their experiences as patients tell a more nuanced story about boundaries, respect, and personal preference.

    Amid these reflections, a pair of deeply painful patient stories anchors the reviews in lived tragedy. In one account, the writer laments that their mother did not live two weeks after admission, insisting that she - and by extension, others - were not protected and were not put first when it counted most. The reviewer names the facility as a place where safety failed and where the decision to let a loved one stay feels like a mistake now that lives have been irrevocably altered. The description is stark: a claimed misalignment about rehabilitation orders, a night shift aide who refused to give water, an incident where a remote control was yanked away, causing a cut, and a pattern of being kept in bed rather than receiving the rehabilitation the family believed had been ordered. The chronology culminates in a discharge with fever and antibiotics, followed by a positive MRSA result - details the writer ties directly to a sense that the care system did not protect their mother. The emotional charge is powerful: "Big mistake to let your loves ones go here, don't be without your love one like we are."

    Another account centers on a six-month stay that culminates in a dramatic loss of function. The mother arrived walking but left unable to walk, a trajectory that the reviewer attributes to hospital routines and perhaps mismanagement rather than inevitable decline. In addition to mobility concerns, the family notes dietary issues - prescriptions for pureed foods, justified by claims that the patient could not chew - only for the family later to discover that the patient was actually chewing just fine after leaving the facility. The tone blends frustration with accusations that the business side of care overshadowed patient welfare: "All I ever heard from them were lies," expresses a sentiment that money and administrative priorities overshadow genuine caregiving. The conclusion of this family's tale is one of relief that their loved one was no longer in that environment, tempered by the memory of the decline that occurred during the stay.

    Interwoven with these stark failures are glimpses of praise that complicate the overall assessment. A handful of reviewers acknowledge "Wonderful staff!" and "Great administrative staff and compassionate caregivers." Those affirmations acknowledge that there are individuals within the facility who treat patients with kindness and dedication. Yet even these positive notes sit within a broader critique of systemic problems: chronic understaffing, inconsistent levels of attention, and a sense that the facility's leadership - while capable of producing polished marketing or pleasant moments - does not consistently translate those values into day-to-day patient care. In one telling line, reviewers acknowledge that "they have a FEW good workers here but for the most part, they are very understaffed and do not care about their patients." The contrast between individual acts of warmth and the institutional shortcomings creates a complex portrait: care can be compassionate on a micro level, but the macro environment may still fail patients when they need it most.

    Another recurring theme is the perception - or misperception - of advocacy and accountability. Several reviewers describe the facility's patient advocate as someone who does not truly advocate for patients, instead appearing to function as an intermediary for the institution. The image presented by the reviewers is of a disconnect between what families believe should be prioritized and what the facility conveys publicly - whether through a motto on the website or through the behaviors of staff who seem to be "playing cards and smiling on the home page" while families contend with real, ongoing problems behind the scenes. The cynicism is palpable: the institution's public face is at odds with the day-to-day experiences of patients and their families, leading some to question where accountability actually rests and whether the human core of care has been sacrificed to appearances or to financial concerns.

    Taken together, these voices form a complex, often painful mosaic of experiences. They do not deny that there are caring individuals who strive to do good within the facility, nor do they erase the possibility that some patients receive attentive attention and warmth. Yet they repeatedly signal deep worries about safety, dignity, and the alignment of care with patient needs. The most urgent message across the accounts is a cautionary one: potential families and loved ones should approach the facility with eyes wide open, ask pointed questions about staffing, rehabilitation practices, and patient advocacy, and consider how well the organization's public promises match the realities described by those who have lived through its care. And while every reviewer's experience is not identical, the cumulative voice is unmistakably clear about the seriousness of the concerns raised and the gravity of the impact on patients and families alike.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Grace Healthcare of Abingdon in Abingdon, VA offers a wide range of amenities and care services to enhance the quality of life for its residents. With a beauty salon, residents can enjoy professional hair care services without having to leave the community. The availability of cable or satellite TV ensures entertainment options are readily accessible. Community-operated transportation is available to facilitate outings and visits to nearby locations.

    For those who like to stay connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room serves restaurant-style meals where residents can socialize and enjoy delicious cuisine. Additionally, there is a kitchenette available for residents who prefer to prepare their own snacks or meals.

    The assisted living community provides fully furnished accommodations with private bathrooms, ensuring comfort and privacy for each resident. Housekeeping services help maintain cleanliness and orderliness in living spaces.

    To promote physical well-being, there is a fitness room for exercise and wellness activities. The gaming room offers opportunities for friendly competition and entertainment. For those who appreciate nature, there is an outdoor space with a garden where residents can relax and enjoy the fresh air.

    Residents have access to move-in coordination assistance when transitioning into the community, making the process smoother and more convenient. Transportation arrangements are provided for non-medical needs as well as doctors' appointments.

    In terms of care services, Grace Healthcare of Abingdon offers 24-hour call system support and supervision to ensure the safety and well-being of all residents. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure proper administration.

    The community pays attention to special dietary needs such as diabetes diets or other dietary restrictions. Meal preparation and service take these considerations into account when planning nutritious menus.

    Mental wellness programs are offered to support emotional well-being among residents. The community also organizes various activities throughout the day such as planned day trips and resident-run activities. Fitness programs promote physical activity and overall health.

    Located in Abingdon, VA, the surrounding area offers cafes, pharmacies, restaurants, and places of worship within close proximity. There are also parks nearby for residents to enjoy outdoor activities. In case of medical emergencies or routine check-ups, several physicians and hospitals are conveniently located nearby.

    Nearby Places of Interest

    Physicians

    • Virginia Highlands Anesthesia PC (0.3 miles)
    • Abingdon Internal Medicine PC (0.5 miles)
    • Abingdon OB/Gyn (0.5 miles)
    • Abingdon Obstetrics & Gynecology PC (0.6 miles)
    • Watauga Recovery Centers (0.6 miles)
    • Highlands Pediatrics PC (0.8 miles)
    • Excel Prosthetics & Orthotics (0.9 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Food City Pharmacy (1.6 miles)
    • Va Lottery Food City 8 (1.6 miles)
    • Highland Community Pharmacy (1.9 miles)
    • Walgreens (2.2 miles)
    • Michael's Pharmacy (2.8 miles)
    • Healthplus & Pharmacy (2.8 miles)

    Cafes

    • The Girl & The Raven (0.5 miles)
    • The Spring House (0.7 miles)
    • Camella's Remember When (0.8 miles)
    • Starbucks (10.9 miles)

    Places of Worship

    • Southern Baptist Convention (0.7 miles)
    • King's Chapel Church (0.8 miles)
    • Christ the King Catholic Church (0.9 miles)
    • Anglican Church of the Good Shepherd (1.9 miles)
    • Abingdon United Pentecostal Church (3.1 miles)
    • Abingdon Bible Church (3.2 miles)
    • Gathering Place (3.3 miles)

    Restaurants

    • The Tavern (0.7 miles)
    • Jack's Cafe (0.7 miles)
    • 128 Pecan (0.9 miles)
    • Barter Theatre (1 miles)
    • Swirled (1.2 miles)
    • Puerto Nuevo (1.3 miles)
    • Burger King (1.3 miles)

    Transportation

    • Noonkester Freeze Dry (1.1 miles)
    • Enterprise Rent-A-Car (2.9 miles)
    • Sportsman's Choice Taxidermy (10.6 miles)

    Parks

    • Backbone Rock, Cherokee National Forest (1.5 miles)
    • Sugar Hollow Playground (10.2 miles)
    • Sugar Hollow Park (10.2 miles)

    Hospitals

    • Johnston Memorial Hospital (2.1 miles)
    • Johnston Memorial Hospital (2.7 miles)

    Frequently Asked Questions

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