Cottages of Oak Springs in Waco, TX

Cottages of Oak Springs is an independent living community in Waco, TX.

Information last verified:

1900 Woodgate Dr, Waco, TX 76712

For more information about senior living options: (866) 208-4318

3 from 74 reviews
5 stars
23
4 stars
13
3 stars
6
2 stars
6
1 stars
26

Overall Review of Cottages of Oak Springs

caveat 34 reviews mention this

Management experience is mixed

Residents and families report sharply different experiences with management and how they handle issues.

Some residents describe the office and property manager as responsive, helpful, and respectful, including taking care of fixes and providing clear communication. Others say management can be rude, condescending, or unprofessional, including concerns about how conversations are handled and whether emergencies are taken seriously. A few reviews also raise concerns about safety and feeling comfortable seeking information. Overall, management quality seems uneven depending on the interaction, which is a major factor in how people rate the community.

caveat 14 reviews mention this

Maintenance follow-through varies

Maintenance support is described as both timely and frustratingly slow depending on the situation.

Several reviews praise prompt maintenance help, friendly maintenance staff, and repairs being taken care of quickly. Other residents and families describe problems getting help when it matters, including a maintenance emergency where an emergency number did not work and follow-up did not happen as expected. Some reviews also mention recurring upkeep issues like filters not being changed on schedule and maintenance needing improvement. The pattern suggests that day-to-day fixes may be handled well at times, but larger breakdowns and responsiveness are where concerns come up.

caveat 10 reviews mention this

Property upkeep and outdoor basics

Outdoor upkeep, including landscaping and sprinklers, is a recurring concern.

Positive notes mention a well-kept look, an updated exterior, and a pool described as good or improving. But many reviews describe the property as run down, with landscaping not kept up, grass problems, and sprinklers not working for long stretches. Several residents also mention issues that affect daily comfort and safety, such as dirt turning to mud after rain and gate or lighting problems. Taken together, the community’s curb appeal and outdoor maintenance appear inconsistent across reviews.

common 5 reviews mention this

Social activities are inconsistent

Residents mention community activities and social time, but with noticeable gaps over time.

Some reviews describe social elements like bingo, lunches, and regular events supported by a calendar of things to do. Others say activities were reduced or put on hold during COVID or need to resume again. A review also mentions special events like a Valentine breakfast, suggesting community efforts to keep residents connected. The overall theme is that social life exists, but residents’ experiences vary on how often it’s available.

caveat 4 reviews mention this

Rent, parking, and extra charges

Pricing and added fees come up repeatedly as reasons some residents plan to leave.

A number of reviews mention rent increases over time and describe value concerns for what they receive. Covered parking is called out as an extra cost that feels unnecessary or excessive. Some families also mention unexpected charges, such as fees for equipment related to cable, which they say they were previously assured about. While a few residents describe the apartments as a good value, the recurring cost complaints are strong enough to affect how people recommend the community.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Independent Living Independent Living

Transportation

  • Waco Regional (9 miles away) Waco Regional (9 miles away)

Nearby Places of Interest

Restaurants

  • Freddy's Frozen Custard (0.2 miles)
  • McAlister's Deli (0.3 miles)
  • Whataburger (0.3 miles)
  • Sonic Drive-In (0.3 miles)
  • One Thirty Five Prime (0.4 miles)
  • George's Restaurant & Bar - Westrock (0.5 miles)
  • Taco Bell (0.5 miles)

Physicians

  • Hillcrest Clinic-Hewitt: Hinson Horace G MD (0.6 miles)
  • Freiberger Douglas Dr Central Texas Pain Center Waco Waco (1.3 miles)
  • Advanced Pain Care (1.3 miles)
  • Central Texas Neurological Association (1.3 miles)
  • Central Texas Pain Center (1.3 miles)
  • Dr. Jason T. Beck, DDS, MD (1.6 miles)
  • Allergy & Asthma Care (1.9 miles)

Places of Worship

  • St Jerome Catholic Church (0.6 miles)
  • First Baptist Church Of Woodway (1.7 miles)
  • Crestview Church of Christ (2.3 miles)

Hospitals

  • Hillcrest Baptist Medical Center (0.6 miles)
  • Hillcrest Baptist Medical Center (3.3 miles)
  • Hillcrest Women's & Children's Center (3.3 miles)
  • VA Hospital (3.5 miles)
  • VA Medical Center (3.5 miles)

Pharmacies

  • H-E-B Pharmacy (1.2 miles)
  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.4 miles)
  • Advanced Pharmacy (1.7 miles)
  • Omnicare (2.6 miles)

Parks

  • Poage Park (1.5 miles)

Cafes

  • Native Sons Coffee Roasters (1.6 miles)
  • Starbucks (3.3 miles)
  • Panera Bread (3.4 miles)

Theaters

  • Regal Jewel & Screenx (1.9 miles)

Frequently Asked Questions

Where is Cottages of Oak Springs?

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