Senior Care Of Hewitt

Pros

• The rooms at Senior Care are very nice and the facilities are clean.
• Most of the staff is friendly and provides great care to the patients.
• The nursing staff is excellent and includes family members in discussions about care.
• The Administrator and DON are involved with the residents and have an open-door policy.
• The facility is well-maintained and does not have any cases of Covid-19.
• The therapy provided at Senior Care is effective in helping patients regain strength.
• The staff accommodates family gatherings and goes out of their way to make everyone comfortable.
• The facility has a homey feel and provides private accommodations for residents.
• Some events organized by Senior Care have been enjoyable for attendees.
• The food at the facility is good, well-seasoned, and not bland.

Cons

• The center is understaffed and patients are being neglected.
• Some of the nurses can be rather rude when interacting with patients.
• Patients experience long wait times when using the call light.
• Staff members spend a lot of time on their cell phones instead of focusing on their work.
• Glasses were lost and never found for a patient.
• There was only one person to help multiple patients in need, resulting in a 20-minute wait.
• The facility was not prepared for the patient's discharge, leading to missing clothing items.
• Caregivers were too busy to provide proper care for a weak and confused patient.
• One nurse exhibited inappropriate behavior, screaming at a patient who asked a question.
• Several CNAs were more focused on social media and their phones than attending to residents' needs.
• The majority of the staff lacked competence and did not keep residents clean or meet their needs.
• The Director of Nursing did not address reported issues and did not take proper care of a pneumonia-stricken resident.
• Inattentive staff members negatively impacted the quality of care for a patient during her stay.

Review

Senior Care of Hewitt is a facility that receives mixed reviews from its residents and their families. While some praise the nice rooms, clean facilities, and friendly staff, others express concerns about understaffing, rude nurses, and neglectful care.

One reviewer highlights the positive aspects of the facility, stating that they have been there twice for rehab and can't imagine going anywhere else. They commend the nursing staff for taking great care of them and including their family in any changes or concerns. The facility itself is described as very nice and well-maintained, with an involved administrator and Director of Nursing (DON). The open-door policy allows for effective communication between residents and staff.

However, another reviewer has a different experience to share. They express disappointment with Senior Care of Hewitt's poor management and lack of attention to detail. Their mother lost her glasses during her stay, experienced long wait times when requesting assistance, had missing clothes upon discharge, and encountered staff who were more interested in their cell phones than their work. This reviewer warns others against choosing this facility if they want their loved ones to receive proper care.

Another negative review alleges that caregivers at Senior Care of Hewitt were too busy to provide good care. The reviewer's mother was left in her room throughout her stay except for physical therapy sessions. Unfortunately, she ended up back in the hospital due to a fall and infection acquired at the facility. This reviewer advises others to interview caregivers thoroughly before considering this facility.

On the contrary, one positive review commends the caring administrator and informative DON at Senior Care of Hewitt. The cleanliness of the facility is also highlighted as an indicator that they must be doing something right in terms of infection control. This reviewer expresses gratitude for having access to such a facility without any COVID-19 cases.

Another satisfied family member reports that their aunt received excellent care during her rehab stay at Senior Care of Hewitt. They praise the attentive staff and effective therapy received.

In contrast, a disappointed reviewer recounts an incident where they were mistreated by a nurse who screamed at them. Although they acknowledge that there is one nurse who provided excellent care, the negative experience overshadowed their positive interactions. They filed complaints with relevant authorities to address this issue and emphasize the need for kindness, compassion, and respect towards disabled and elderly individuals.

Yet another positive review highlights the inviting atmosphere and great care received by their mother at Senior Care of Hewitt. The ability to accommodate a family gathering was appreciated, and they highly recommend the facility for elderly loved ones.

Finally, there is a simple review expressing enjoyment of events organized by Senior Care of Hewitt during the month.

In summary, Senior Care of Hewitt receives both positive and negative reviews. While some benefit from great care, attentive staff, and impressive facilities, others encounter issues such as understaffing, neglectful care, rude nurses, and lack of attention to detail. Prospective residents and their families are encouraged to thoroughly research the facility before making any decisions.

Restaurants

• Freddy's Frozen Custard (0.1 miles)
• Whataburger (0.2 miles)
• McAlister's Deli (0.2 miles)
• Sonic Drive-In (0.2 miles)
• One Thirty Five Prime (0.4 miles)
• George's Restaurant & Bar - Westrock (0.5 miles)
• Taco Bell (0.5 miles)

Physicians

• Hillcrest Clinic-Hewitt: Hinson Horace G MD (0.6 miles)
• Freiberger Douglas Dr Central Texas Pain Center Waco Waco (1.3 miles)
• Advanced Pain Care (1.3 miles)
• Central Texas Neurological Association (1.3 miles)
• Central Texas Pain Center (1.3 miles)
• Dr. Jason T. Beck, DDS, MD (1.5 miles)
• Allergy & Asthma Care (1.9 miles)

Hospitals

• Hillcrest Baptist Medical Center (0.6 miles)
• Hillcrest Baptist Medical Center (3.1 miles)
• Hillcrest Women's & Children's Center (3.1 miles)
• VA Hospital (3.3 miles)
• VA Medical Center (3.3 miles)

Places of Worship

• St Jerome Catholic Church (0.7 miles)
• First Baptist Church Of Woodway (1.8 miles)
• Crestview Church of Christ (2.3 miles)

Pharmacies

• H-E-B Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.4 miles)
• Advanced Pharmacy (1.7 miles)
• Omnicare (2.6 miles)

Cafes

• Native Sons Coffee Roasters (1.6 miles)
• Starbucks (3.1 miles)
• Panera Bread (3.3 miles)

Parks

• Poage Park (1.7 miles)

Theaters

• Regal Jewel & Screenx (1.8 miles)