Shads Landing Gracious Retirement Living in Charlotte, NC

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  • Interior

    A cozy bedroom with a comfortable bed, decorative pillows, and natural light from the window.
  • Outdoors

    A scenic view of a lake surrounded by trees and a winding white fence.
  • Decor

    A spacious living room with a grand piano at the center, surrounded by sofas and elegant decor.
  • Living Room

    A cozy and well-decorated living room with a comfortable sofa and elegant coffee table.
  • Dining

    An overhead view of an empty dining area with neatly arranged tables and chairs on a carpeted floor.
  • Kitchen

    A cozy living room with a sofa, decorative pillows, and a dining table in front of the kitchen area.
  • Seating Area

    A cozy lounge with a billiards table and comfortable seating.

Shads Landing Gracious Retirement Living in Charlotte, NC

Shads Landing Gracious Retirement Living is an independent living community in Charlotte, NC.

Information last verified:

9131 Benfield Road, Charlotte, NC 28269

For more information about senior living options: (866) 208-4318

4.3 from 89 reviews
5 stars
54
4 stars
20
3 stars
7
2 stars
1
1 stars
7

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Overall Review of Shads Landing Gracious Retirement Living

differentiator 12 reviews mention this

Dining quality draws consistent praise

Residents often describe meals as a high point of daily life.

Dining is one of the most repeated positives, with residents calling the food very good and praising the quality of the chef and meals. Several reviews also mention that there is always something to choose from on the daily menu. A few residents flag that food quality can be inconsistent and that some meals take a long time to complete. The community also offers special dietary support for diabetes and other dietary restrictions.

common 18 reviews mention this

Staff is described as caring

Many residents describe the staff as friendly and genuinely supportive.

Across multiple reviews, residents and families describe staff as pleasant, attentive, and caring—sometimes going as far as saying the team feels like family. Reviews also mention specific helpers who communicate with family when something needs attention. One review, however, is very negative about staff responsiveness in a specific situation, and another questions management’s personal approach and follow-through. Overall, the strongest pattern is that residents feel supported by the people working there.

common 6 reviews mention this

Clean facilities are frequently mentioned

Residents and visitors commonly mention a clean, well-kept environment.

Several reviews describe the facility as clean, bright, and inviting, including comments that it feels safe and well maintained. A number of families also reiterate cleanliness alongside their positive impressions of the staff and day-to-day experience. One review goes the other direction and calls out a pest issue, saying residents should expect something to be addressed rather than dismissed. Another negative note mentions a safety concern at the front desk during visits, which contrasts with the overall clean-and-careful impressions.

common 5 reviews mention this

Day-to-day activities help residents settle

Residents frequently talk about structured activities and opportunities to stay engaged.

Multiple reviews say there are lots of activities planned daily, and some mention enjoying the atmosphere of activity and camaraderie. Families also describe community life as social, with residents finding involvement after moving in. One review suggests there should be more day outings and partnerships to bring in outside groups. The community’s activity approach is also reflected in its mix of scheduled daily activities, resident-run activities, and community-sponsored activities.

caveat 4 reviews mention this

Pricing concerns come up more than once

A recurring theme is that pricing can feel high relative to what’s provided.

While some reviews describe pricing as moderate, others raise concerns that costs are getting too high for the level of service. At least one resident or family also mentions annual rate increases that happen predictably without improvements to amenities or services. Another negative review explicitly warns others about pricing and application or registration promises. Taken together, pricing is the clearest caveat alongside questions about value.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Independent Living Independent Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Charlotte Douglas International (14 miles away) Charlotte Douglas International (14 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • Assistance with dressing Assistance with dressing
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Chick-Fil-A (0.7 miles)
  • McDonald's (2.5 miles)
  • Hickory Tavern (3.4 miles)
  • Armored Cow Brewing (3.9 miles)
  • Chick-Fil-A (4 miles)
  • Burger King (4.6 miles)
  • Zaxby's (5.2 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (4.6 miles)
  • Walgreens (5.2 miles)
  • CVS Pharmacy (5.2 miles)
  • CVS Pharmacy (5.5 miles)

Physicians

  • Novant Health Lakeside Family (1.5 miles)
  • University Family Physicians (1.9 miles)
  • Charlotte Sports Medicine Institute PA (3.1 miles)
  • University Eye Associates (3.2 miles)
  • Orthocarolina (4.2 miles)
  • Carolina Asthma & Allergy (4.6 miles)
  • Greater Carolinas Womens Center PA (4.6 miles)

Cafes

  • Starbucks (2.6 miles)
  • Panera Bread (3.9 miles)
  • Starbucks (4.3 miles)
  • Starbucks (8 miles)
  • Smelly Cat Cof (8.1 miles)
  • Hex Coffee (8.4 miles)

Theaters

  • AMC Concord Mills 24 (3.5 miles)
  • AMC Northlake 14 (3.7 miles)

Parks

  • Richard Barry Park (3.8 miles)
  • Dorton Park (7.1 miles)
  • Glen Oak Green Park (8.1 miles)
  • Blythe Landing Park (8.3 miles)
  • Overlook Neighborhood (9.2 miles)
  • Frank Liske Park (9.6 miles)
  • Fourth Ward Park (9.7 miles)

Transportation

  • Concord Regional Airport (JQF) (USA) (4.5 miles)
  • LYNX UNC Charlotte - Main Station (4.9 miles)
  • LYNX University City Boulevard Station (5.5 miles)
  • Sugar Creek Station (7.7 miles)

Hospitals

  • Novant Health Huntersville Medical Center (5.1 miles)

Frequently Asked Questions

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