St. Mary's Villa For Independent & Retirement Living

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St. Mary's Villa For Independent & Retirement Living

220 Street. Mary'S Drive, Cherry Hill, NJ 08003

For more information about senior living options: (844) 490-3973

2.7 from 6 reviews
5 stars
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Independent Living

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    Overall Review of St. Mary's Villa For Independent & Retirement Living

    Pros

    • pro The staff are amazingly caring.
    • pro The facility is very clean.
    • pro There are great activities and outings.
    • pro The chapel is beautiful.
    • pro Father Cesarone is incredibly compassionate.

    Cons

    • pro The front desk girl is unhappy with her job and should change her facial expression to look happier.
    • pro The facility does not pay attention to residents and charges extra fees after insurance coverage.
    • pro There have been complaints from several residents about the place.
    • pro The rehabilitation and LTC center has the worst and most vindictive management in the business and harasses people.
    • pro The center harasses a Medicaid and doctor-certified caregiver of 17 years for their parent.
    • pro The reviewer incurred $17,000 in attorney fees as a result of the center's actions.
    • pro Caregivers are advised not to sign anything here without review and consultation of an attorney.
    • pro Midland Credit will call caregivers four or five times a day, even years after a parent dies.
    • pro The office worker is accused of lying to people.
    • pro They do not represent the charity of the Catholic Church at all.

    Review

    The facility in question seems to be a rehabilitation and long-term care center that elicits a spectrum of strongly opposing impressions from those who have interacted with it. On one end of the range, visitors and residents describe a front desk atmosphere that feels unwelcoming or even performative about happiness. One account notes that the woman at the front desk "is not happy with her job," and a sentiment echoes that maybe she should "change her face for a happy face." The overall impression is that the basic day-to-day demeanor at reception sets a tone that colors people's experiences from the start.

    Beyond surface impressions, several residents and families allege a pattern in which practical care and attention to residents' needs are inconsistent. The facility is described as not paying enough attention to residents, with complaints about charges appearing after insurance coverage has been accounted for. Multiple residents are said to have raised concerns, suggesting a recurring issue with billing practices or the way services are accounted for once insurance steps in. This has left some feeling that what should be a straightforward, supportive environment can instead become a source of ongoing frustration and uncertainty.

    A particularly troubling thread centers on the claims of what one reviewer calls the "worst & most vindictive management in the business." An individual who identifies as a doctor-certified caregiver - who cared for a parent for years - describes being repeatedly harassed long after the parent's death. The grievance centers on a single day's Medicaid or insurance payment and the financial and emotional fallout that followed. The reviewer alleges that the center's actions have spiraled into thousands of dollars in attorney fees and ongoing harassment, even years after the fact, creating a climate of fear and intimidation rather than support.

    The harassment, according to the same account, extends to the debt-collection arena as well. Midland Credit is described as calling the caregiver multiple times a day - four or five times, sometimes for years after a loved one has died. The relentless contact from a debt collector is presented as one of the most damaging and persistent aspects of the experience, amplifying the sense that the center's affairs are unresolved in a way that bleeds into personal lives far beyond the care setting itself.

    Amidst warnings and cautions, the reviewer emphasizes a clear, stark admonition: do not sign anything without thorough review and legal counsel. The advice is uncompromising: consult an attorney first, and be wary of documents you are asked to sign in the center's offices. There is even a claim that one office employee might lie, and a belief that the center does not truly represent the charity of the Catholic Church as claimed. Taken together, these notes sketch a climate of distrust around documentation, advocacy, and the center's stated mission.

    Yet the picture is not uniformly negative. A separate review highlights a contrasting, markedly positive experience: "amazingly caring staff, very clean, great activities and outings," with a chapel described as beautiful and a priest, Father Cesarone, praised for compassion. This account emphasizes warmth, engagement, and spiritual comfort as central qualities, suggesting that for some residents and families, the center can deliver meaningful support, community, and an environment that feels genuine and uplifting.

    Taken as a whole, the narratives reveal a facility where experiences diverge dramatically. For some families, the center represents a source of ongoing conflict, financial strain, and procedural fear - where administrative decisions, billing practices, and debt-collection efforts collide with the difficult realities of caregiving and loss. For others, it stands as a place of care, community, and spiritual nourishment, where staff dedication and clean amenities create a sense of safety and belonging. The dissonance between these perspectives underscores the importance of careful due diligence, transparent communication, and strong advocacy when navigating care options, billing, and consent processes. If you are considering this center, it may be wise to engage thoroughly with administrators, seek independent legal and financial guidance before signing any documents, and weigh both the day-to-day care experience and the broader administrative landscape in your decision.

    Features

    Housing

    • 98 resident community capacity 98 resident community capacity

    Types of Care

    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Philadelphia International (15 miles away) Philadelphia International (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    St. Mary's Villa for Independent & Retirement Living in Cherry Hill, NJ, is a vibrant and welcoming assisted living community designed to provide seniors with an enriching lifestyle that balances independence with the support they may need. Nestled in a serene environment, St. Mary’s Villa offers a comprehensive range of amenities and services tailored to enhance the quality of life for its residents.

    Upon entering St. Mary's Villa, residents are greeted by beautifully furnished common areas that foster a sense of community and warmth. The campus boasts a variety of amenities including a beauty salon for pampering sessions, fully equipped fitness room for maintaining health and wellness, and inviting outdoor spaces perfect for relaxation or socializing with neighbors. Residents can enjoy restaurant-style dining in the elegant dining room that caters to special dietary restrictions, ensuring everyone's nutritional needs are met.

    For those who appreciate mental stimulation and leisure activities, there is a gaming room, small library, and computer center available for personal use. Fitness programs are offered regularly along with scheduled daily activities and planned day trips that encourage engagement with the wider community. Additionally, resident-run activities promote camaraderie among residents.

    St. Mary's Villa understands the importance of convenience; community-operated transportation is readily available along with non-medical transportation arrangements for visits outside the villa—whether it's to local physicians or shopping destinations nearby.

    Safety and care are paramount; each resident has access to a 24-hour call system while receiving assistance as needed with dressing, meal preparation, medication management, and participation in mental wellness programs.

    With convenient access to surrounding local amenities such as cafes, parks, pharmacies, hospitals, and an array of restaurants within close proximity—residents at St. Mary's Villa experience both independence and support in their retirement years while enjoying an active lifestyle rich in opportunities for connection and growth. Whether you seek companionship or tranquility in your later years, St. Mary’s Villa provides an ideal setting for comfort-filled living at every stage of retirement life.

    Nearby Places of Interest

    Physicians

    • Rothman Institute (1.3 miles)
    • Heymann Manders & Green (2.7 miles)
    • Cooper Medical Building 1 (2.8 miles)
    • Advocare Marlton Pediatrics (2.8 miles)
    • Cooper Internal Medicine (2.8 miles)
    • South Jersey Skin Care (3.1 miles)
    • CHOP Specialty Care & Surgery Center (4 miles)

    Restaurants

    • Bob Evans (2 miles)
    • The Kettle & Grille (2.2 miles)
    • Walt Whitman Service Area (2.4 miles)
    • Ponzio's Diner-Bakery-Bar (2.7 miles)
    • Redstone American Grill (2.8 miles)
    • Yard House (2.8 miles)
    • Chick-Fil-A (3.6 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Jersey Java & Tea (3.9 miles)
    • Starbucks (4.9 miles)
    • Starbucks (8.4 miles)

    Pharmacies

    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.4 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • CVS Pharmacy (2.7 miles)
    • CVS Pharmacy (2.9 miles)
    • Rite Aid (2.9 miles)

    Hospitals

    • Jefferson Cherry Hill Hospital (3.3 miles)
    • Virtua Voorhees Hospital (4.6 miles)
    • Jefferson Stratford Hospital (5.7 miles)
    • Cooper University Hospital (8.5 miles)
    • Virtua Berlin Hospital (8.6 miles)

    Parks

    • Country Farms Park (3.8 miles)
    • Hainesport Township Park (9.4 miles)
    • Penn's Landing (9.9 miles)
    • Womrath Park (10 miles)
    • Race Street Pier (10 miles)

    Transportation

    • PATCO Westmont Station (4.4 miles)
    • PATCO/NJ Transit: Lindenwold Station (5.2 miles)

    Frequently Asked Questions

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