St. Mary's Villa For Independent & Retirement Living
Save220 Street. Mary'S Drive, Cherry Hill, NJ 08003
For more information about senior living options: (844) 490-3973
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The facility in question seems to be a rehabilitation and long-term care center that elicits a spectrum of strongly opposing impressions from those who have interacted with it. On one end of the range, visitors and residents describe a front desk atmosphere that feels unwelcoming or even performative about happiness. One account notes that the woman at the front desk "is not happy with her job," and a sentiment echoes that maybe she should "change her face for a happy face." The overall impression is that the basic day-to-day demeanor at reception sets a tone that colors people's experiences from the start.
Beyond surface impressions, several residents and families allege a pattern in which practical care and attention to residents' needs are inconsistent. The facility is described as not paying enough attention to residents, with complaints about charges appearing after insurance coverage has been accounted for. Multiple residents are said to have raised concerns, suggesting a recurring issue with billing practices or the way services are accounted for once insurance steps in. This has left some feeling that what should be a straightforward, supportive environment can instead become a source of ongoing frustration and uncertainty.
A particularly troubling thread centers on the claims of what one reviewer calls the "worst & most vindictive management in the business." An individual who identifies as a doctor-certified caregiver - who cared for a parent for years - describes being repeatedly harassed long after the parent's death. The grievance centers on a single day's Medicaid or insurance payment and the financial and emotional fallout that followed. The reviewer alleges that the center's actions have spiraled into thousands of dollars in attorney fees and ongoing harassment, even years after the fact, creating a climate of fear and intimidation rather than support.
The harassment, according to the same account, extends to the debt-collection arena as well. Midland Credit is described as calling the caregiver multiple times a day - four or five times, sometimes for years after a loved one has died. The relentless contact from a debt collector is presented as one of the most damaging and persistent aspects of the experience, amplifying the sense that the center's affairs are unresolved in a way that bleeds into personal lives far beyond the care setting itself.
Amidst warnings and cautions, the reviewer emphasizes a clear, stark admonition: do not sign anything without thorough review and legal counsel. The advice is uncompromising: consult an attorney first, and be wary of documents you are asked to sign in the center's offices. There is even a claim that one office employee might lie, and a belief that the center does not truly represent the charity of the Catholic Church as claimed. Taken together, these notes sketch a climate of distrust around documentation, advocacy, and the center's stated mission.
Yet the picture is not uniformly negative. A separate review highlights a contrasting, markedly positive experience: "amazingly caring staff, very clean, great activities and outings," with a chapel described as beautiful and a priest, Father Cesarone, praised for compassion. This account emphasizes warmth, engagement, and spiritual comfort as central qualities, suggesting that for some residents and families, the center can deliver meaningful support, community, and an environment that feels genuine and uplifting.
Taken as a whole, the narratives reveal a facility where experiences diverge dramatically. For some families, the center represents a source of ongoing conflict, financial strain, and procedural fear - where administrative decisions, billing practices, and debt-collection efforts collide with the difficult realities of caregiving and loss. For others, it stands as a place of care, community, and spiritual nourishment, where staff dedication and clean amenities create a sense of safety and belonging. The dissonance between these perspectives underscores the importance of careful due diligence, transparent communication, and strong advocacy when navigating care options, billing, and consent processes. If you are considering this center, it may be wise to engage thoroughly with administrators, seek independent legal and financial guidance before signing any documents, and weigh both the day-to-day care experience and the broader administrative landscape in your decision.
St. Mary's Villa for Independent & Retirement Living in Cherry Hill, NJ, is a vibrant and welcoming assisted living community designed to provide seniors with an enriching lifestyle that balances independence with the support they may need. Nestled in a serene environment, St. Mary’s Villa offers a comprehensive range of amenities and services tailored to enhance the quality of life for its residents.
Upon entering St. Mary's Villa, residents are greeted by beautifully furnished common areas that foster a sense of community and warmth. The campus boasts a variety of amenities including a beauty salon for pampering sessions, fully equipped fitness room for maintaining health and wellness, and inviting outdoor spaces perfect for relaxation or socializing with neighbors. Residents can enjoy restaurant-style dining in the elegant dining room that caters to special dietary restrictions, ensuring everyone's nutritional needs are met.
For those who appreciate mental stimulation and leisure activities, there is a gaming room, small library, and computer center available for personal use. Fitness programs are offered regularly along with scheduled daily activities and planned day trips that encourage engagement with the wider community. Additionally, resident-run activities promote camaraderie among residents.
St. Mary's Villa understands the importance of convenience; community-operated transportation is readily available along with non-medical transportation arrangements for visits outside the villa—whether it's to local physicians or shopping destinations nearby.
Safety and care are paramount; each resident has access to a 24-hour call system while receiving assistance as needed with dressing, meal preparation, medication management, and participation in mental wellness programs.
With convenient access to surrounding local amenities such as cafes, parks, pharmacies, hospitals, and an array of restaurants within close proximity—residents at St. Mary's Villa experience both independence and support in their retirement years while enjoying an active lifestyle rich in opportunities for connection and growth. Whether you seek companionship or tranquility in your later years, St. Mary’s Villa provides an ideal setting for comfort-filled living at every stage of retirement life.
St. Mary's Villa For Independent & Retirement Living is located at 220 Street. Mary'S Drive, Cherry Hill, NJ 08003 in Camden County, New Jersey
St. Mary's Villa For Independent & Retirement Living on seniors.fyi includes 5 photos including images showing interior, dining, bedroom, church, windows, decor, lighting, lobby, and more.
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