Roosevelt Town Apartments in St. Louis, MO

Pros

• The property is slowly coming back together, and the difference is noticeable.
• There is clear progress and a belief that it takes a community to make a difference.
• Management efforts are evident, with Ms. Anderson described as very professional and helpful.
• Residents appreciate having a consistent security team.
• Under new management, the building's vibe has improved and security helps create a sense of safety.
• Kim is praised for being nice and professional during the Roosevelt Town Apartments tour.
• After four years, residents notice improvements with the staff.

Cons

• The new management was accused of substance abuse and scam-like behavior, with maintenance staff described as sneaky.
• They allegedly didn't want residents to retrieve their belongings and were believed to be stealing them.
• They lied to residents about retrieving important items and being able to return to the apartments, knowing the building wouldn't be livable.
• They rushed residents to move out and threatened eviction.
• Belongings were taken to storage and residents received no help.
• A staff member was described as lacking compassion with a nasty attitude and rude comments.
• Residents felt uncomfortable dealing with the office as the building fell apart.
• The property was described as having scammers, unprofessional staff, mold, roaches, and bed bugs, with no fixes for a long time.
• Essential fixtures like the tub, toilet, and shower did not work for over a year.
• Elevators were down for weeks, trapping wheelchairs and hindering grocery trips.
• Elderly residents suffered, facing long flights of stairs without adequate assistance.
• Black mold in vents, a non-working AC, and a broken window left unrepaired and residents sick.

Review

Roosevelt Town Apartments in St. Louis is best suited for independent seniors who prize proximity to everyday amenities and a visible security presence more than flawless maintenance. The location offers easy access to stores, transit options, and family visits, which reduces the daily friction of aging in place. Across reviews there is a sense that management changes have begun to stabilize the community and shift the atmosphere in a more positive direction. For residents who want convenience and are prepared to tolerate ongoing service gaps while leadership refines operations, Roosevelt Town remains a workable option. Those with significant mobility limitations should treat the property with caution due to inconsistent elevator service and maintenance lapses.

Those who may want to consider alternatives are residents who rely on reliable elevator access, or who expect consistently clean, pest-free living spaces and prompt, transparent on-site management. The pattern of long elevator outages, pest infestations (bed bugs, roaches, mice), and mold or water-related damage, paired with slow or uneven repairs, creates daily friction for mobility-impaired or health-sensitive residents. Reports of unprofessional conduct from some staff and concerns about scams or miscommunication further amplify the risk. In short, a building that cannot reliably guarantee critical livability factors is unlikely to meet higher expectations over the long term.

On the credit side, the property shows tangible signs of improvement under newer leadership. Several tenants highlight Ms. Anderson's professionalism and responsiveness, and the establishment of a steady security presence provides reassurance to residents and families. Positive notes about the management team and welcoming tours from staff members point to real progress in tone and approach. These elements matter for daily livability, especially in a building that has struggled with reliability and resident trust in the past.

Yet the downsides remain pronounced and must be weighed carefully. Maintenance delays are a recurring theme, leaving essential systems - elevators, plumbing, and other infrastructure - unreliable for extended periods. Pest issues - bed bugs, roaches, and mice - appear repeatedly in resident feedback, often accompanied by slow remediation efforts. Mold and cold-weather-related damage in some units compound safety concerns, and several residents describe barriers to basic mobility or access when elevators are out. Even where security seems stronger, perceptions of enforcement and responsiveness vary, which can erode confidence in everyday safety.

Prospective residents can mitigate risk by asking pointed, practical questions before committing: the current status of elevator service and contingency plans during outages; a clear, documented timeline for outstanding repairs; the scope and frequency of pest control measures; access to maintenance work-order logs; and candid, current references from multiple residents about day-to-day life. A thorough tour that tests elevator access, inspects common areas, and conversations with current tenants about responsiveness and cleanliness will illuminate how much of the reported improvement is lasting versus situational. This due diligence is essential to determine whether the present improvements translate into reliable, long-term livability.

In conclusion, Roosevelt Town Apartments offers a practical path for seniors who value location and a security presence and who can live with ongoing service inconsistencies as management continues to stabilize. The community is not the right fit for those demanding reliable elevator access, a pest-free environment, and consistently prompt maintenance. Families with high standards for cleanliness, safety, and transparent leadership should consider alternatives - places with a clearer track record of steady operations and proven, timely responses. For the right resident, the current momentum toward change paired with convenience and security creates a viable option; for others, the balance shifts toward seeking a residence with stronger, more dependable fundamentals.

This part of St. Louis, Missouri offers a diverse range of amenities and services that cater to senior living needs. With several hospitals and medical facilities in close proximity, including the renowned St. Louis Children's Hospital and Barnes-Jewish Hospital, residents have access to top-notch healthcare services. Additionally, there are numerous restaurants, cafes, and pharmacies nearby for convenience. The area also boasts several parks for outdoor recreation and relaxation, such as Tower Grove Park and Lafayette Park. Places of worship like St Ambrose Church provide spiritual support for residents seeking a sense of community. For transportation options, the Zooline Railroad and Amtrak stations are easily accessible for those looking to explore the city or visit loved ones. Overall, this part of St. Louis offers a well-rounded and vibrant community for seniors looking to settle down in a bustling yet welcoming environment.

Restaurants

• Yellowbelly (0.6 miles)
• McDonald's (1.3 miles)
• The Muny (1.3 miles)
• Boathouse at Forest Park (1.6 miles)
• The Gramophone (1.7 miles)
• Salt + Smoke (2.3 miles)
• Milo's Tavern (2.6 miles)

Hospitals

• Metropolitan St Louis Psychiatric Center (0.8 miles)
• St Louis Children's Hospital (1 miles)
• The Rehabilitation Institute of St Louis (1 miles)
• VA Medical Center Spinal Cord Injury Program (1.8 miles)
• SSM Cardinal Glennon Children's Medical Center (2.4 miles)
• St Alexius Hospital (5 miles)

Parks

• Wohl Recreation Center / Sherman Park (0.8 miles)
• Bar K (2.2 miles)
• Fairground Park (2.3 miles)
• Tower Grove Park (3 miles)
• Lafayette Park (3.5 miles)
• Citygarden (4 miles)
• Gateway Arch National Park (4.4 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2.8 miles)
• Walgreens (3.3 miles)
• Walgreens (3.6 miles)
• Walgreens (3.9 miles)
• Schnucks (3.9 miles)

Physicians

• Barnes-Jewish Hospital (1.2 miles)
• BJC Behavioral Health Service - Dinu Petru Gangure MD (3.5 miles)
• University Club Medical (4.9 miles)

Transportation

• Zooline Railroad The Wild (1.9 miles)
• Amtrak (3.6 miles)
• Metrolink North Hanley Station (5.6 miles)

Cafes

• Blueprint Coff (2.2 miles)
• Starbucks (2.5 miles)
• Starbucks (2.8 miles)
• Starbucks (4.2 miles)
• Starbucks (4.3 miles)

Places of Worship

• St Ambrose Church (2.6 miles)
• St Ann Catholic School (4.2 miles)
• St Johns Lutheran Church (4.2 miles)
• St Raphael the Archangel Church (5.6 miles)
• Old Orchard Church (5.7 miles)

Theaters

• AMC Esquire 7 (3.3 miles)