Friendship Village Retirement in Waterloo, IA
SaveInterior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Dining
Landscaping
Seating Area
Nature
Exercise Equipment
Bar
Single-story
600 Park Lane, Waterloo, IA 50702
For more information about senior living options: (844) 490-3973
The staff seems to understand that the more active they are at work, the faster the time goes by. They all seem very conscientious. The place is clean and cozy. Lovely place near Mercy One Hospital and Mercy One's Medical Helicopter Launch Pad. Friendship Village is a great place to work and live! Residents are well taken care of in the new beautiful buildings. The staff looks our for the customers a lot!!! Friendly staffing and comprehensive senior living facility.
Friendship Village is grossly incompetent and has behaved in an unethical manner. They allege that Friendship Village engaged in an unethical bait-and-switch by withholding inventory and demanding an extra $50,000 at signing. The facility is overpriced. It is described as the worst place in Waterloo to have a family member or loved one go. There was a lack of clear leadership and confusion about masking, with no one at the front desk. Residents and families feel they are neglected or mistreated due to understaffing and mismanagement. The park and gardens were demolished and replaced with an addition that remains unfinished.This community is best suited for families seeking a warm, activity-rich environment where staff are consistently friendly, responsive, and genuinely attentive to residents. It works best for seniors who want to remain socially engaged and enjoy a robust calendar of events, meals, classes, and outings, all delivered in a setting that feels homey and secure. The combination of clean, cozy spaces, secure access, and a campus near MercyOne facilities makes it a practical choice for those who value ease of medical access and a personable, hands-on caregiving atmosphere. For families prioritizing meaningful daily interactions and a sense of belonging, this is a compelling fit.
Alternatives should be considered by those who are budget-conscious, wary of pricing volatility, or anxious about governance and transparency. Several reviews flag cost as a major hurdle, labeling the community as overpriced and not fully covered by insurance. More concerning are accounts of misrepresentation and aggressive pricing tactics, including claims of withholding inventory and large up-front add-ons. Construction activity and ongoing expansions also create disruption, raising questions about consistent access to spaces and routines. Families needing predictable, transparent pricing or a clean governance track record will want to compare options carefully.
On the upside, care quality stories are persuasive. The care teams are described as caring, friendly, and responsive, with residents and families noting real attentiveness and a willingness to go the extra mile. Residents benefit from well-maintained, secure facilities and the ability to tailor living spaces to personal preferences. Dining is generally well-regarded, and the programming - ranging from clubs to pool leagues and various classes - helps keep active seniors engaged. The overall vibe is one of belonging and familial warmth, which translates into smoother daily life for families juggling caregiving responsibilities and work.
The negatives are substantive and deserve serious attention. Price transparency and up-front costs appear to be significant pain points for many families, with some feeling the financial terms aren't as clear or fair as advertised. Equally troubling are accounts of unethical conduct and management accountability concerns, including claims of bait-and-switch tactics around apartment availability. Construction disruption compounds the challenge, with the demolition of landscape features and new additions underway that interrupt routines and limit access to preferred spaces. Inconsistent experiences, ranging from highly positive to severely negative, mean outcomes can depend heavily on which building and staff team are involved.
Whether those pros offset the cons hinges on individual priorities. For families that can absorb higher costs and trust the leadership to deliver transparent pricing and stable service, the positives - friendly staff, strong social life, secure facilities, and active programming - often translate into a high-quality, satisfying retirement experience. For risk-averse families or those with tight budgets, the risks - pricing ambiguity, governance questions, and ongoing construction - can overshadow the advantages, tipping the scales toward alternatives with steadier pricing and fewer disruptive projects. The decision is largely about comfort with transparency, cost predictability, and the degree to which the resident's social, medical, and daily-life needs can be met within this setting.
To move decisively, families should conduct a two-track diligence. First, talk directly with current residents and frontline staff to gauge daily interactions, responsiveness, and true access to the attention promised by marketing. Second, obtain a transparent, itemized contract that spells out all fees, expected increases, and a realistic construction timetable, then verify with independent references who have navigated similar shifts. Visit multiple floor plans to understand what can be customized, sample meals to assess dining quality, and inquire about long-term care options should needs evolve. If cost clarity and governance trust are acceptable, this community offers a compelling blend of compassionate care and vibrant, resident-centered living. If not, there are nearby options with stronger price discipline and more predictable operations.
72 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waterloo Municipal (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Friendship Village Retirement in Waterloo, IA is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. With a focus on creating a comfortable and fulfilling lifestyle for seniors, this community provides everything needed to ensure a happy and vibrant retirement.
The amenities at Friendship Village are designed to cater to every aspect of residents' lives. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures entertainment options are always accessible. Community-operated transportation makes it easy for residents to get around town, whether it's for errands or social outings. The computer center enables seniors to stay connected with loved ones through technology, while the fully furnished living spaces offer convenience and comfort.
Residents can participate in various activities within the community as well. The gaming room allows for friendly competition among peers, while the fitness room promotes physical well-being. The small library provides opportunities for reading and relaxation, and the garden offers a tranquil space to enjoy nature. Scheduled daily activities organized by the community ensure there's always something engaging happening.
Friendship Village also understands the importance of dining experiences, offering restaurant-style dining in their spacious dining room where nutritious meals are served with special attention given to dietary restrictions. Residents can savor delicious food while enjoying great company.
In terms of care services, Friendship Village goes above and beyond. Their 24-hour call system ensures residents' safety and security at all times, providing peace of mind for both residents and their families. Assistance with dressing is available for those who need it, and medication management ensures that medications are taken properly and on time. Transportation arrangements make it easy for residents to get to medical appointments when needed.
With two nearby cafes, five parks, 14 pharmacies, 43 physicians, 29 restaurants, two places of worship, and five hospitals close by, Friendship Village is conveniently located within a thriving community.
At Friendship Village Retirement in Waterloo, IA, seniors can enjoy a vibrant and fulfilling retirement lifestyle, surrounded by a caring community that caters to their every need.
Friendship Village Retirement is located at 600 Park Lane, Waterloo, IA 50702 in Black Hawk County, Iowa
Friendship Village Retirement on seniors.fyi includes 14 photos including images showing landscaping, outdoors, architecture, building, dining, park, outdoor, bedroom, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Dining
Landscaping
Seating Area
Nature
Exercise Equipment
Bar
Single-story
