Friendship Village Retirement in Waterloo, IA

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  • Interior

    A cozy and simple hotel room featuring a single bed, a bedside lamp, and an accessible bathroom.

  • Outdoors

    A small gathering of people at an event outside a building with a banner and landscaped surroundings.

  • Decor

    A cozy and modern living room featuring a stylish sofa and a gold coffee table.

  • Living Room

    A stylish and modern living room featuring a cozy sofa and elegant chairs, complemented by a decorative coffee table and a patterned rug.

  • Building

    A modern residential building featuring outdoor seating and landscaped pathways.

  • Architecture

    Aerial view of a modern community development featuring residential buildings and landscaped areas.

  • Trees

    Aerial view of a residential complex with surrounding greenery and parking areas.

  • Dining

    A waitress carrying plates in a busy restaurant dining room.

  • Landscaping

    A modern residential building with a distinct architectural design under clear blue skies.

  • Seating Area

    A group of people sitting around a glass table under a gazebo in a park.

  • Nature

    Three women enjoying a peaceful moment together by the water in a park.

  • Exercise Equipment

    A well-equipped gym featuring various exercise machines in a vibrant setting.

  • Bar

    A cheerful gathering of friends enjoying time together at the bar.

  • Single-story

    A charming single-story house with a well-maintained lawn under a clear blue sky.

Friendship Village Retirement in Waterloo, IA

Friendship Village Retirement is an independent living community in Waterloo, IA.

Information last verified:

600 Park Lane, Waterloo, IA 50702

For more information about senior living options: (866) 208-4318

4 from 71 reviews
5 stars
42
4 stars
12
3 stars
5
2 stars
2
1 stars
10

Overall Review of Friendship Village Retirement

common 11 reviews mention this

Friendly, responsive staff

Residents and families consistently describe the staff as friendly and responsive.

Multiple reviews highlight staff members who are friendly, helpful, and responsive, with residents and families feeling welcomed and supported. Several comments also describe staff as conscientious and the workday as busy, with residents still benefiting from the team’s effort. A few reviews go further, saying the staff looks out for residents and treats them like family.

common 3 reviews mention this

Care quality and support

Residents describe getting solid day-to-day care support.

Some residents describe getting very good care, and others mention that residents are well taken care of. One review also frames the community as a place to remain active on one’s own while still getting the care needed. A separate group of reviews is more critical about accountability, but the overall feedback includes positive observations about care.

common 3 reviews mention this

Dining is consistently praised

Food quality and the dining experience come up often in reviews.

Several reviewers mention enjoying the food, including a shared Easter dinner and comments that the food is very good. Another review explicitly calls out good food as part of a positive overall experience. The community’s dining setup also includes restaurant-style dining, aligning with these positive dining impressions.

common 2 reviews mention this

Cleanliness and basic safety

Reviews include both praise for a clean, secure setting and complaints about mess.

One review describes the community as clean and cozy, noting it is locked up for safety. At the same time, another reviewer says there is “too much mess right now,” which is a clear counterpoint to the cleanliness impression. Together, the feedback suggests cleanliness can vary by time.

caveat 3 reviews mention this

Overpricing and cost concerns

Several reviews raise concerns about costs.

Some reviewers call the community overpriced and say it is too expensive or not covered by insurance. One strongly negative review also claims an increase of $50,000 beyond an advertised price at signing. Overall, cost comes through as a recurring concern for certain families.

caveat 2 reviews mention this

Staffing and accountability complaints

A couple of reviews express strong concerns about staffing and accountability.

Two reviews describe problems tied to staffing levels and follow-through, including claims that staff are not held accountable for inappropriate behavior or missed expected jobs. These critiques also connect to a perception that residents are not respected and that the community is operating with insufficient staffing. While many other reviews are positive about staff, these comments are noticeably negative and specific about accountability.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 72 resident community capacity 72 resident community capacity

Types of Care

  • Independent Living Independent Living

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Waterloo Municipal (7 miles away) Waterloo Municipal (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • Assistance with dressing Assistance with dressing
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Physicians

  • Midwest Sleep Services (0.1 miles)
  • Tabetha Gehrke, ARNP (0.2 miles)
  • Heartland Neurosurgical Services (0.3 miles)
  • Black Hawk Dialysis (0.3 miles)
  • Physicians' Clinic of Iowa (0.3 miles)
  • Sick Bay (0.3 miles)
  • MercyOne Waterloo Endocrinology Care (0.3 miles)

Parks

  • Bontrager Park (0.2 miles)
  • Cedar Valley Soccer Complex (3.6 miles)
  • Hoing-Rice Softball Center (4.1 miles)
  • Kids City (4.5 miles)
  • Tibbitts Park (4.5 miles)

Hospitals

  • MercyOne Waterloo Medical Center (0.3 miles)
  • Covenant Health System (0.3 miles)
  • Marek Rozek, PA-C (0.3 miles)
  • Covenant Pharmacy (0.3 miles)
  • Cedar Valley Medical Clinic (4.4 miles)

Pharmacies

  • MercyOne Waterloo Pharmacy (0.3 miles)
  • Walgreens (0.6 miles)
  • Greenwood Compounding Pharmacy (0.7 miles)
  • Walmart Pharmacy (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • Target Pharmacy (1.2 miles)
  • Greenwood Drug on Kimball (1.2 miles)

Restaurants

  • Subway (0.4 miles)
  • McDonald's (0.4 miles)
  • Culver's (0.4 miles)
  • Chilito's (0.4 miles)
  • Sub City (0.5 miles)
  • Red Lobster (0.7 miles)
  • Olive Garden (1 miles)

Cafes

  • Cabin Coffee Co. (0.7 miles)
  • Panera Bread (1.5 miles)

Places of Worship

  • Saint Marks United Methodist Church (3.2 miles)
  • Church of Jesus Christ of Latter Day Saints (4.6 miles)

Frequently Asked Questions

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