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Ravenwood Health Care Ctr in Waterloo, IA

Ravenwood Health Care Ctr is an assisted living community in Waterloo, IA.

Information last verified:

2651 Saint Francis Dr, Waterloo, IA 50702

To contact a resident: (319) 232-6808

For more information about senior living options: (866) 208-4318

2.6 from 39 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
1
1 stars
22

Overall Review of Ravenwood Health Care Ctr

caveat 7 reviews mention this

Staff response can be slow

Residents and families describe slow or missed responses from staff.

Some reviewers say call lights and requests aren’t answered promptly, including reports of long waits and lights taking hours to respond to. Others describe difficulty reaching the front desk or staff by phone, door access, or administration support. A reviewer also says medication administration and documentation were not handled in a timely way, which contributed to frustration during a stay.

caveat 10 reviews mention this

Cleanliness concerns appear often

Multiple reviews mention cleanliness problems in day-to-day care.

Several reviewers describe unsanitary conditions, including reports of residents staying in urine or feces for long periods and dirty rooms or bathrooms. Others mention issues like linens not being changed, a strong unpleasant smell, and visibly dirty conditions such as vomit left long enough for ants. One reviewer also says the facility was clean during a COVID quarantine period, but multiple other accounts still highlight recurring cleanliness failures.

caveat 3 reviews mention this

Food quality is a mixed point

Food is mentioned both positively and negatively in reviews.

A few reviewers express dissatisfaction with meals, describing the food as terrible or unappealing. In contrast, other reviewers praise the food and describe it as good. Even with the positive notes, negative comments about meal quality show up more than once.

common 3 reviews mention this

Dementia care gets specific praise

Reviews specifically call out dementia-unit care and communication.

Some reviewers describe the dementia unit positively, including timely updates and involvement in care decisions. Another review says the new memory care unit is nice. A separate account also raises a safety concern involving dementia residents and door alarms, which indicates mixed experiences depending on the situation.

common 2 reviews mention this

Rehab therapy and activities help

Physical therapy and activities are mentioned as stay highlights.

A reviewer who was at the community for rehab mentions physical therapy and activities as key reasons they felt positive about their stay. Another reviewer also points to the therapy team as a strength and says they would go back if needed. These comments align with the community offering on-site activities and meal service while residents receive care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Transportation

  • Waterloo Municipal (7 miles away) Waterloo Municipal (7 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Nearby Places of Interest

Physicians

  • Avalon Plastic Surgery Center (0.1 miles)
  • Linda D Hodge, DO (0.1 miles)
  • Iowa Spine & Brain Institute (0.1 miles)
  • Woodbury David R MD Covenant Clinic Family Practce (0.1 miles)
  • MercyOne Waterloo Endocrinology Care (0.2 miles)
  • Tabetha Gehrke, ARNP (0.2 miles)
  • Sick Bay (0.2 miles)

Hospitals

  • Covenant Pharmacy (0.1 miles)
  • Marek Rozek, PA-C (0.2 miles)
  • MercyOne Waterloo Medical Center (0.2 miles)
  • Covenant Health System (0.2 miles)
  • Cedar Valley Medical Clinic (4.4 miles)

Pharmacies

  • MercyOne Waterloo Pharmacy (0.2 miles)
  • Walmart Pharmacy (0.7 miles)
  • CVS Pharmacy (0.8 miles)
  • Target Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Greenwood Compounding Pharmacy (1 miles)
  • CVS Pharmacy (1.1 miles)

Parks

  • Bontrager Park (0.3 miles)
  • Cedar Valley Soccer Complex (4 miles)
  • Kids City (4.1 miles)
  • Hoing-Rice Softball Center (4.2 miles)
  • Tibbitts Park (4.7 miles)

Restaurants

  • Red Lobster (0.4 miles)
  • Chilito's (0.5 miles)
  • Culver's (0.6 miles)
  • Olive Garden (0.6 miles)
  • Chick-Fil-A (0.6 miles)
  • Subway (0.8 miles)
  • McDonald's (0.8 miles)

Cafes

  • Cabin Coffee Co. (1 miles)
  • Panera Bread (1.1 miles)

Places of Worship

  • Saint Marks United Methodist Church (2.8 miles)
  • Church of Jesus Christ of Latter Day Saints (4.9 miles)
  • Calvary Bible Church (5 miles)

Frequently Asked Questions

Where is Ravenwood Health Care Ctr?

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