Pillar Of Cedar Valley

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  • Interior

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  • Outdoors

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  • Decor

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  • Building

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  • Bedroom

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  • Kitchen

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Pillar Of Cedar Valley

1410 West Dunkerton Road, Waterloo, IA 50703

For more information about senior living options: (844) 490-3973

4.5 from 50 reviews
5 stars
42
4 stars
3
3 stars
0
2 stars
0
1 stars
5

Skilled Nursing Facility

Overall Review of Pillar Of Cedar Valley

Pros

  • pro Pillar is a special place with genuinely engaged staff.
  • pro Pillar's nursing, physical therapy, facilities, and administrative teams are knowledgeable, effective, and caring.
  • pro The Pillar staff go above and beyond for residents, treating them like family.
  • pro Pillar has amazing, caring, and attentive staff across nursing, maintenance, housekeeping, dietary, aides, and management.
  • pro The team at Pillar is welcoming, supportive, and dedicated to residents' best interests.
  • pro Pillar coordinates care quickly and collaborates to ensure smooth transitions for clients.
  • pro The facility feels magical, with compassionate care and leaders who combine character, competence, and creativity.
  • pro The environment at Pillar Cedar Valley is clean, safe, and focused on residents feeling respected and well cared for.
  • pro Families feel fortunate to have their loved ones cared for at Pillar.
  • pro Pillar offers engaging activities and on-site amenities (like a beauty shop) that enhance residents' quality of life.
  • pro Staff longevity at Pillar reflects a positive work environment and strong commitment to residents.
  • pro Pillar is an amazing organization with a genuine passion for helping people and making a difference.

Cons

  • pro The reviewer asserts that Pillar is among the worst nursing homes anyone could be in.
  • pro The reviewer describes the facility as the saddest and grossest place they have ever visited.
  • pro The reviewer alleges that fresh water is never provided and staff are unavailable most of the time.
  • pro The reviewer notes that a nurse did not inform the family about the fall.
  • pro The reviewer claims a family member died from an infection that could have been treated.

Review

Pillar of Cedar Valley emerges in the voices of residents, families, and staff as a beacon of compassionate, engaged care. Across diverse roles - nurses, physical therapists, dietary staff, maintenance, housekeeping, and administrative teams - the message is clear: Pillar is a place where people matter, and where dedicated professionals work together to make a measurable difference in daily life. Several reviewers describe remarkable personal transformations in their loved ones, from immobility and dependence to walking, self-care, and independent living again. The sentiment runs through accounts of positive teamwork, knowledgeable nursing, attentive therapy, and well-run facilities, all contributing to an atmosphere that feels both capable and hopeful.

What stands out most in many reviews is the culture of care that permeates the facility. The staff are repeatedly described as amazing, caring, and attentive, not only in clinical tasks but in how they interact with residents on a personal level. The enthusiasm spans the gamut - from floor nurses and aides to dietary, housekeeping, and administrative teams - creating a sense that every resident is cherished and every family is heard. Newer staff members, including those who started as CNAs or social workers, speak of welcoming environments that encourage asking questions, building relationships, and growing professionally. The feeling conveyed is that Pillar is more than a workplace; it is a community where staff strive to treat residents as family and take pride in their roles.

The resident experience, as described by families and staff alike, is characterized by proactive, respectful, and attentive care. Reviews highlight meaningful daily activities, personal check-ins, and efforts to ensure that each resident feels safe, respected, and listened to. Families notice and appreciate how staff advocate for needs, coordinate care, and go beyond routine tasks to create moments of connection and joy. The blend of medical attention with social engagement - activities that foster friendships, purpose, and belonging - helps residents feel valued and engaged in life rather than simply cared for. In short, Pillar's approach appears to center on recognizing the person behind the patient and supporting independence and dignity wherever possible.

A key element of Pillar's strength is its capability to coordinate care and manage transitions with skill and compassion. Several reviewers recount how the team works collaboratively to meet individual needs, often moving quickly and smoothly through complex processes. The admissions and marketing leadership, notably a director who is described as enthusiastic and professional, are praised for facilitating smooth transfers, maintaining clear communication with families, and ensuring that patients feel welcomed from day one. In one notable example, a client was assessed, admitted, and moved in within a matter of days, underscoring Pillar's responsiveness and dedication to timely, thoughtful care. The sense from these accounts is that Pillar does not shy away from challenging cases; instead, it leans in with coordinated teamwork to get residents settled and supported as quickly as possible.

Beyond exceptional clinical care, Pillar is repeatedly celebrated for its welcoming, clean, and vibrant environment. Families remark on the visible commitment to a well-maintained facility and on the beauty shop and various on-site amenities that contribute to residents' sense of normalcy and self-esteem. The wide range of activities and opportunities to engage with peers and staff is consistently noted as a defining factor in residents' happiness and well-being. The impression is of a place where life continues to be meaningful and enjoyable, with staff who are attuned to the rhythms and preferences of each individual.

As with any large community, there are a few contrasting voices within the reviews. A few families describe extremely negative experiences, painting Pillar as a place that fell short of expectations. One review depicts the facility as among the worst nursing homes, citing infections, delayed responses to falls, a lack of communication with family about incidents, and a troubling absence of fresh water. The account also mentions a death attributed to an infection that might have been preventable with timely treatment. Another review uses stark language to describe neglect, unclean rooms, stale odors, and unresponsive staff, recounting long waits for assistance and inadequate handling of injuries or daily needs. These perspectives stand in sharp contrast to the overwhelming majority of praise and remind readers that, like any care setting, experiences can vary and that vigilant oversight and accountability matter deeply.

Despite the occasional negative testimony, the prevailing thread across most narratives is one of genuine appreciation for Pillar's commitment to residents and their families. Many reviewers emphasize that Pillar shines in moments of connection, compassion, and coordinated care, and they explicitly acknowledge staff's dedication, loyalty, and resilience. Families express gratitude for careful attention to individual needs, timely communication with loved ones, and the sense that their relatives are treated with respect and warmth. In the best cases, Pillar appears to be a place where residents regain mobility, confidence, and independence, while families gain reassurance that their loved ones are in capable and caring hands.

Taken together, the collection of reviews paints a nuanced portrait of Pillar as a facility deeply invested in people. It is described as a place where skilled professionals work in concert to deliver high-quality care, where residents are encouraged to participate in meaningful activities, and where transitions into care are handled with speed, empathy, and clear communication. The strong emphasis on staff engagement, caregiver teamwork, and resident-centered practices makes Pillar feel like a positive, life-affirming community for many families. At the same time, the candid critiques serve as a reminder that continuous improvement, transparency, and responsiveness remain essential to maintaining trust and ensuring that every individual who calls Pillar home experiences safety, dignity, and consistently high-quality care.

Features

Housing

  • 134 resident community capacity 134 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Waterloo Municipal (2 miles away) Waterloo Municipal (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pillar Of Cedar Valley in Waterloo, IA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts numerous amenities including a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library for relaxation and entertainment. Residents can also enjoy the beautiful outdoor spaces and gardens.

For dining needs, the community provides restaurant-style dining with special dietary restrictions catered to. Additionally, housekeeping services are available to ensure cleanliness and tidiness. Move-in coordination is offered to assist residents with transitioning into their new home.

To promote health and wellness, the Pillar Of Cedar Valley provides a fitness room and wellness center where residents can engage in physical activities and programs. A 24-hour call system ensures that assistance is readily available when needed. The dedicated staff offers assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided as well as diabetes diet support.

Residents can enjoy various activities including fitness programs, resident-run activities, planned day trips, and scheduled daily activities to keep them engaged and socially active. Concierge services are also available to cater to individual preferences.

In terms of convenience, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

Overall, the Pillar Of Cedar Valley in Waterloo offers an enriching assisted living experience with its comprehensive amenities and care services designed to enhance the quality of life for its residents.

Nearby Places of Interest

This part of Waterloo, Iowa offers a variety of amenities that cater to older individuals looking for a comfortable and convenient living environment. With several parks nearby such as George Wyth Memorial State Park and Island Park, seniors can enjoy leisurely walks and outdoor activities in peaceful surroundings. There are also numerous restaurants offering diverse dining options, pharmacies for easy access to medications, and healthcare facilities including Allen Hospital Heart & Vascular Center and MercyOne Cedar Falls Medical Center for medical needs. Additionally, places of worship such as the Church of Jesus Christ of Latter Day Saints and Orchard Hill Church provide spiritual support for those seeking a sense of community. Overall, this area provides a mix of recreational, healthcare, and social opportunities that would make it an attractive choice for seniors looking to settle down in Waterloo.

Parks

  • George Wyth Memorial State Park (3.1 miles)
  • Tibbitts Park (3.1 miles)
  • Hoing-Rice Softball Center (3.5 miles)
  • Island Park (4.8 miles)
  • Overman Park (4.8 miles)
  • Seerley Park (5.8 miles)
  • Paw Park (5.9 miles)

Restaurants

  • McDonald's (3.2 miles)
  • Z's Restaurant & Lounge (3.2 miles)
  • Cedar Falls Family Restaurant (4.6 miles)
  • The Brown Bottle (4.6 miles)
  • Urban Pie (4.7 miles)
  • Singlespeed Brewing Co. (4.7 miles)
  • Hurt's Donut (4.7 miles)

Pharmacies

  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.4 miles)
  • Pharmacy Marketing Group (4.7 miles)
  • Walgreens (4.9 miles)
  • Amicare Pharmacy (5.1 miles)
  • Medicap Pharmacy (5.3 miles)
  • CVS Pharmacy (5.9 miles)

Physicians

  • Allen Hospital Heart & Vascular Center (3.4 miles)
  • Allen Hospital Inpatient Rehabilitation (3.4 miles)
  • Allen Neurology Center (3.4 miles)
  • Raja M Akbar (3.4 miles)
  • Abdur Rahim (3.4 miles)
  • Allen Ob/Gyn (3.4 miles)
  • Waterloo Internal Medicine (3.4 miles)

Hospitals

  • Cedar Valley Medical Clinic (3.4 miles)
  • Cedar Valley Medical Clinic (5.2 miles)
  • Sartori Memorial Hospital (5.4 miles)
  • MercyOne Cedar Falls Medical Center (5.4 miles)
  • Covenant Health System (5.4 miles)
  • Integra Health Cedar FLLS Intrnl (5.9 miles)
  • Cedar Valley OrthoAgility Center (6.3 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (4.6 miles)
  • Orchard Hill Church (5.8 miles)
  • Nazareth Evangelical Lutheran Church (5.8 miles)

Cafes

  • Cup of Joe (4.7 miles)
  • Starbucks (5.4 miles)

Theaters

  • College Square Cinema Cedar Falls, Ia (5.4 miles)

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