Ravenwood Specialty Care in Waterloo, IA
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2651 Street Francis Drive, Waterloo, IA 50702
For more information about senior living options: (844) 490-3973
Amber is wonderful at keeping families informed about every aspect of residents' care. The nurses are fabulous, and the aides treat residents like family. The staff provides timely updates and includes families in all aspects of care. The rehabilitation program offers engaging physical therapy and activities that keep residents busy. The front desk staff are welcoming, and residents are greeted by name. The rehabilitation unit is clean and smells pleasant. The staff are willing to work with families on residents' diets and care plans.
The facility is dirty and unsanitary, with persistent urine odors and linens not changed regularly. The staff are apathetic and unhelpful, often ignoring call lights and avoiding questions. Residents are treated terribly, with caregivers who are mean and rough and cause unexplained bruises. Call bells go unanswered for hours and medications are not consistently administered correctly. The building is chronically understaffed, and some of the best workers are pushed out. The front desk is unmanned, phones go unanswered, and communication is unreliable. The facility has ongoing issues like mold, flooding, and foul smells. Door alarms are turned off, allowing residents with dementia to wander unsupervised. Some reviews claim residents are not provided with beds and are left on the floor, neglected.Ravenwood Specialty Care in Waterloo is best suited for families dealing with a loved one who can benefit from active rehabilitation and specialized dementia care, provided there is vigilant family involvement and a willingness to push for clear, ongoing communication. The facility shows pockets of solid care in rehab settings and in memory-care environments, where some staff members establish strong, dependable relationships with residents. When Amber, for example, is on duty, families report timely updates about medications and health changes, which can translate into real reassurance for anxious relatives. The dementia unit, in particular, appears capable of delivering meaningful attention and structured routines for residents who require steady supervision. This is a place where careful involvement from family can make a meaningful difference in daily care.
At the same time, there are clear reasons to consider alternatives. The most persistent concerns across reviews center on safety, cleanliness, and responsiveness. Repeated reports describe residents sitting in urine for extended periods, floors and rooms that feel dirty or smell unkept, and call lights that go unanswered for long spans. Front-desk and administrative communication are characterized as unreliable, with instances of unanswered calls and perceived indifference from staff. The facility's overall environment - described by many as dark, depressing, and poorly supervised - creates a risk profile that makes longer-term placement risky for families needing steady, proactive care. For high-acuity needs or families unable to conduct frequent on-site checks, other options should be explored.
The strongest positives - therapies and targeted unit care - do offer some offset to the downsides, but they are not uniformly durable across the campus. Several residents benefited from robust physical therapy and engaging activities, and a few families highlighted excellent nursing care and compassionate aides who treated residents like family. The dementia unit and hospice-related care are cited as meaningful bright spots, underscoring that when skilled, attentive staff are present, residents can receive a respectable level of attention and monitoring. Yet these advantages are unevenly distributed: strong therapy teams can coexist with chronic under-staffing, inconsistent med administration, and sporadic housekeeping. The result is a facility where quality care hinges on shifts, staff personalities, and the specific unit a resident occupies.
Operational chaos emerges as the most actionable concern for decision-making. Stories of staff who are overwhelmed, turnover that hampers continuity, and administration that appears slow to respond all point to a facility that struggles to maintain reliable daily care. Instances of rough handling, delayed bed changes, and threats of losing valued workers add a somber undercurrent to the hopeful notes about rehabilitation and dementia care. In short, the pros can shine through in isolated pockets, but the cons - understaffing, communication gaps, and sanitation issues - shape the everyday experience in a way that makes consistent quality uncertain. Families must weigh the possibility of short-term wins against the risk of long-term instability.
For those choosing Ravenwood, a disciplined, proactive approach is essential. Plan comprehensive visits across different days and shifts; request direct conversations with leadership, including the director and nurse manager, to review staffing patterns, med-pass processes, call-light escalation, and emergency procedures. Interview current residents and family members about responsiveness, cleanliness, and how changes in care are communicated. Require a written, updated care plan with explicit meds management, weight and nutrition monitoring, and therapy schedules. Insist on visible housekeeping standards, odor control, and functional door alarms. And, importantly, couple the decision with a ready, clearly articulated alternative plan - whether that means coordinating a transition to a more consistently staffed facility or keeping Ravenwood as a tight, supervised temporary option while evaluating other neighborhoods.
The bottom line is clear: Ravenwood Specialty Care is a high-variance choice. For families that can demand accountability, monitor care relentlessly, and rely on solid rehab and dementia-focused teams when present, it can deliver meaningful, if uneven, benefits. For most who prioritize dependable daily care, rapid response to call lights, and a consistently clean, safe environment, alternatives deserve serious consideration. The decision should hinge on documented staffing reliability, tangible improvements in sanitation, and the facility's ability to provide ongoing, transparent communication. In the end, a well-vetted choice elsewhere may offer greater peace of mind and fewer daily uncertainties for a loved one's ongoing care.
196 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Waterloo Municipal (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ravenwood Specialty Care in Waterloo, IA is a premier assisted living community that offers a wide range of amenities and care services to meet the individual needs of its residents. The community takes pride in providing a comfortable and inviting environment where seniors can thrive and enjoy a fulfilling lifestyle.
The amenities at Ravenwood Specialty Care are designed to enhance the quality of life for each resident. A beauty salon is available on-site for those who want to pamper themselves and look their best. Residents can also enjoy their favorite shows with cable or satellite TV in their own private rooms. Community operated transportation is provided for easy access to local attractions and events. A computer center is available for those who want to stay connected with loved ones or explore the digital world. Dining options include restaurant-style dining in a spacious dining room, as well as meal preparation and service in fully furnished kitchenettes.
For recreation and leisure, residents have access to a fitness room for maintaining an active lifestyle. A gaming room provides entertainment and socialization opportunities. Outdoor spaces including gardens allow residents to enjoy nature and fresh air. A small library offers a quiet retreat for reading enthusiasts. Wi-Fi/high-speed internet allows residents to stay connected online.
Care services at Ravenwood Specialty Care are comprehensive and tailored to individual needs. The community features 24-hour call system and supervision, ensuring round-the-clock assistance when needed. Trained staff members provide activities of daily living assistance such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated, including diabetes diets.
The community strives to create a vibrant atmosphere through various activities offered daily. Concierge services cater to individual preferences and requests, ensuring personalized experiences for each resident. Fitness programs promote physical well-being, while planned day trips provide opportunities for exploration outside the community. Resident-run activities encourage social interaction and foster a sense of belonging.
Ravenwood Specialty Care benefits from its prime location with nearby amenities including two cafes, five parks, 13 pharmacies, 38 physicians, 31 restaurants, three places of worship, and five hospitals. This provides convenience and easy access to healthcare services, dining options, and recreational activities.
Overall, Ravenwood Specialty Care in Waterloo, IA offers a warm and welcoming environment where seniors can receive personalized care and enjoy a fulfilling lifestyle.
Ravenwood Specialty Care is located at 2651 Street Francis Drive, Waterloo, IA 50702 in Black Hawk County, Iowa
Ravenwood Specialty Care on seniors.fyi includes 11 photos including images showing interior, wheelchair, bedroom, building, decor, entrance, nursing home, architecture, and more.
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Interior
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Wheelchair
Nursing Home
