1123 North Edmondson Avenue, Indianapolis, IN 46219
For more information about senior living options: (844) 490-3973
The new owners are already making much needed improvements. Residents are elated with the new owner and the turnaround seen so far. Residents now have hope this will be a good, safe retirement community. Residents thank Elevation for taking over and making it better. The community is described as a wonderful place to live with wonderful staff. The staff are friendly and very helpful. The apartments are of good size and rents are affordable for retirees. The community is clean and quiet, with friendly greetings from staff. Residents have made many good friends and enjoy interesting activities.
The property is old and run down. The apartments desperately need updating. The previous owner had zero customer service skills, maintenance was non-existent, and the facility was crumbling and dangerous for residents. There have been repeated hot-water outages. The apartment was not up to par, not painted, and the appliances were awful. The executive director does not return calls. The upkeep in the building is not great. The sidewalks are not fully cleared; residents must shovel the rest. The appliances in the apartments are poor. The place is dirty and old.The collection of notes about this property reveals a neighborhood in transition, with a blend of renewed optimism and enduring challenges. Elevation acquired the property in December 2019 and has been credited by some residents with taking over a troubled situation and starting what many hope will become a solid turnaround for a retirement community. One writer who has lived there for four years describes the previous management as having nearly no customer service and maintenance, and portrays the early years under new ownership as a welcome shift toward safety and improvement. In their view, the new owners have begun addressing a long list of problems, and there is genuine gratitude for the willingness to confront a "disaster" and make it better. For this person, the trajectory is hopeful: the place is becoming a safer, more livable option for aging residents, and Elevation is seen as delivering the kind of change that residents had long needed.
In contrast, another resident highlights a more personal and complicated experience with the community. They express strong affection for the location and the people, even mentioning meeting a life partner and celebrating a recent marriage, which adds a warm, human dimension to life at the property. Yet this same review acknowledges that upkeep in their building has lagged, with repeated hot-water outages over an 11-month period and an apartment that didn't meet expectations upon move-in. The sentiment toward management is mixed here: outreach to the executive director has not consistently yielded responses, and there is a clear sense that communication could be more reliable. While the overall tone remains positive about the potential of the east side location, the reviewer is frank about the gaps between aspiration and day-to-day experience.
Several comments emphasize the broader reality of an older building that still needs substantial updating. While some residents describe the apartments as appropriately sized for seniors, there is a recurring theme that the interiors, appliances, and overall upkeep are not yet where they should be. One reviewer notes that the apartments can feel dated and the appliances subpar, and there is a sense of inconsistency in how quickly problems are addressed and resolved. The sense that the property has improved under new ownership sits alongside reminder notes that more work remains to bring the physical spaces up to snuff and to ensure consistent, reliable service for residents.
The sense of community and the quality of staff emerge as strong positives in several entries. Commentators repeatedly describe friendly, helpful staff and a welcoming, social environment that supports seniors. Some residents praise the amenities of small-town or locally rooted ownership, with lines about the long history of the Justus Companies and the way residents' families feel toward the property. There are even heartwarming endorsements from people who say their grandmothers enjoy living there, highlighting the compassion and care that staff can bring to day-to-day life. In multiple accounts, staff is singled out as a bright spot, contributing to a sense of safety, friendliness, and community that many residents value highly.
Alongside the praise for staff and the hope of improvement, several specific operational concerns recur. Snow removal is mentioned as inconsistent, with at least one reviewer noting that only a single sidewalk had been cleared while others were left for residents to handle themselves. This kind of maintenance issue echoes broader criticisms about how well common spaces are kept, especially in winter. There are also anecdotes about pest-control visits and other inspections taking longer than expected, emphasizing a tension between a desire for timely, proactive service and occasional delays or miscommunication. The climate systems in some units are described as imperfect, with uneven heating and cooling that leave living areas less comfortable than they should be.
In sum, the property presents a blended picture. For some residents, Elevation's takeover signals meaningful progress - more safety, more updates on the horizon, and a sense that the owners are committed to turning a problematic situation into a stable retirement community. For others, the improvement is acknowledged but not yet realized in their daily experience, with ongoing frustrations around hot water outages, outdated interiors, and uneven responsiveness from management. Personal stories - ranging from the joy of finding companionship within the community to the practical realities of uneven upkeep - illustrate how life there can be both uplifting and challenging, depending on one's unit, expectations, and interactions with staff. Against this backdrop, many residents remain hopeful that the combination of new ownership, continued improvements, and a supportive community will transform this property into a consistently safe and welcoming home for seniors.
21 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (14 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Village Senior Communities - East in Indianapolis, IN is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also has a kitchenette for convenience.
Residents at Crestwood Village Senior Communities - East can enjoy delicious meals in the dining room, with special dietary restrictions taken into consideration. Housekeeping services are provided to maintain a clean and comfortable living environment.
The community offers various activities for residents to engage in, including resident-run activities and scheduled daily activities. There are also nearby cafes, restaurants, theaters, places of worship, pharmacies, physicians' offices, and hospitals for easy access to additional amenities and medical services.
In terms of care services, Crestwood Village Senior Communities - East provides assistance with dressing, medication management, meal preparation and service. The community also has a mental wellness program in place to prioritize the emotional well-being of its residents.
For those looking to move into the community, move-in coordination is available to help streamline the process. Overall, Crestwood Village Senior Communities - East offers a comprehensive assisted living experience with a focus on providing comfort, convenience, and care for its residents.
Crestwood Village Senior Communities - East is located at 1123 North Edmondson Avenue, Indianapolis, IN 46219 in Marion County, Indiana
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