Home Instead - East Indianapolis, IN in Indianapolis, IN
Home Instead - East Indianapolis, IN is a senior community in Indianapolis, IN.
Information last verified:
1311 N Arlington Ave Suite 210, Indianapolis, IN 46219
For more information about senior living options: (866) 208-4318
4.7 from 54 reviews
5 stars
49
4 stars
0
3 stars
1
2 stars
0
1 stars
4
Overall Review of Home Instead - East Indianapolis, IN
common5 reviews mention this
Scheduling and call response stand out
Residents and families describe fast call-backs, flexible scheduling, and clear communication from office staff.
Multiple reviews mention that the office is quick to answer calls and responds with a fast turnaround. Families also describe flexible scheduling that helps when plans change. Several caregivers are described as staying in touch with families about concerns or updates, and one review highlights a straightforward intake process that reduced stress. In the day-to-day experience, people connect the smoother coordination with feeling more confident in the care plan.
common2 reviews mention this
Dementia support with added safeguards
Residents and families describe dementia-related support that includes assessment, care planning, and safety check-ins.
For a dementia diagnosis, one review says an assessment was set up quickly and a caregiver was matched, with communication described as consistently good. The same review also mentions a monitoring system designed to identify potentially dangerous or crisis situations. Another review describes working through a care plan so a loved one could stay in home as long as possible, including sending the same caregiver for coverage. Together, these accounts point to structured planning and safety-minded oversight when needs go beyond basic help.
caveat2 reviews mention this
24-hour care expectations vary
Reviews show disagreement on whether 24-hour availability matches what families expect.
One review specifically says the company is not actually open 24 hours and advises removing that message. Another review describes an experience where the family unexpectedly needed round-the-clock care, and they report the process ran smoothly for both the first and second time they needed that level of support. Because these accounts point in different directions, readers should clarify what “24-hour” coverage means for their exact schedule before moving forward.
caveat3 reviews mention this
Care reliability and follow-through concerns
Some reviews raise concerns about missed visits, limited notice, and caregivers not showing up.
A family review describes missed caregiver attendance when help was needed, including instances where no one showed up despite the risk of an unsafe situation. Another negative review describes inflexibility around a schedule change, with claims that care was dropped with less than a week’s notice and that caregivers did not show for the final days. A further complaint says a caregiver had not been to the home in over a week, and the office response did not resolve the issue. Taken together, these reviews suggest reliability and contingency planning may be a concern for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Indianapolis International (14 miles away)
Nearby Places of Interest
Cafes
Starbucks (1 miles)
Panera Bread (5.5 miles)
Starbucks (5.9 miles)
Starbucks (6.7 miles)
Starbucks (6.7 miles)
Panera Bread (7.1 miles)
Physicians
Community Health Pavilion (1 miles)
Dr Vickery's Office (5 miles)
Fall Creek Family Medicine (6.2 miles)
Blackburn Community Health Center (7 miles)
Dr Richard Stanley, DPM (7.1 miles)
Riley Pediatric Neurology - IU Health Simon Cancer Center (7.1 miles)
Oak Street Health (7.8 miles)
Pharmacies
Walgreens (1.8 miles)
CVS Pharmacy (2.1 miles)
CVS Pharmacy (2.3 miles)
Walgreens (4.1 miles)
Walgreens (4.4 miles)
CVS Pharmacy (5.1 miles)
CVS Pharmacy (5.2 miles)
Restaurants
Jack In The Box (2.2 miles)
McDonald's (2.2 miles)
Hardee's (2.2 miles)
Cracker Barrel (2.3 miles)
Wendy's (2.4 miles)
Taco Bell (2.7 miles)
Wendy's (2.7 miles)
Hospitals
Methodist Medical Plazas (2.7 miles)
St Francis Hospital Breast Center (5.7 miles)
Eskenazi Hospital (6.8 miles)
Indiana University Hospital (7 miles)
Simon Family Tower (7.2 miles)
Newborn Follow-Up Program, Riley Hospital for Children at IU Health (7.2 miles)
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Indianapolis International (14 miles away)
Excellent access to healthcare, diverse dining, and spiritual/cultural amenities.
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