Crownpointe Of Indianapolis
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7365 East 16Th Street, Indianapolis, IN 46219
For more information about senior living options: (844) 490-3973
The staff are very nice and friendly. The facility is clean and inviting, with rooms that are well kept. The staff are warm and loving and help ensure residents' stays are comfortable and pleasant. The meals are prepared with care and love, and residents receive three daily meals. The ED and DON are fantastic and continually enhance residents' safety and wellbeing. The facility offers a variety of amenities, activities, outings, and a complementary kitchen for residents and their families.
One reviewer described the facility as horrible and would never recommend it to anyone, criticizing staff turnover and the kitchen staff as horrible. The review warned that the nurses representing the company were inadequate and advised against placing a loved one there, noting a tragedy and a dismissive attitude. Another reviewer stated, "I wouldn't take my dog to this place," indicating extreme dissatisfaction. A report alleged neglect after a fall, with a head injury not sent to the hospital and family not notified, and the room infested with bed bugs and mold. The administrator was described as rude, unprofessional, and unknowledgeable, denying doctors access to patients. The food was described as very bad, causing residents to move elsewhere.Crownpointe Of Indianapolis is best suited for families seeking a warm, social, and pleasantly maintained assisted living environment where daily life feels organized and residents are surrounded by friendly staff. This community shines for seniors who want clean, inviting spaces, reliable daily meals, and a steady flow of activities and outings that promote interaction. It is especially appealing for residents who thrive on regular routines, visible care in daily tasks, and a sense of belonging in a lively campus setting. For families prioritizing atmosphere, personal attention, and a welcoming atmosphere, Crownpointe offers a compelling home base.
The strongest positives land on the human side. Cleanliness is repeatedly noted, with residents and families praising tidy rooms and common areas. Staff are described as warm, personable, and eager to help, and cooks and activity staff frequently receive compliments for going above and beyond. The dining experience is emphasized as more than functional, with meals prepared with care and residents reporting enjoyment and consistency. Activities and outings are highlighted as well-curated, with an engaged activity director contributing to a sense of community. These factors create a credible everyday quality of life that supports both social connection and dignity.
Yet the positives coexist with serious cautions. A subset of reviewers raises red flags about clinical management and responsiveness: instances where responders feel a fall was not handled with appropriate urgency or family communication, and reports of neglect or delayed escalation weigh heavily against the otherwise favorable narrative. Several accounts mention issues with the nursing staff's tone or consistency, and one reviewer references administrative interactions as brusque or dismissive. There are also profoundly negative reports about infestations and mold, and persistent concerns about food quality in some situations. Taken together, these experiences signal real risk factors that cannot be ignored and demand careful scrutiny.
The contrast between strong daily life quality and sporadic, troubling care gaps means Crownpointe can offset many desires - comfort, sociability, and dependable routines - but only when operations stay consistently aligned at the clinical and administrative levels. For families that place high value on a lively community, predictable dining, and genuine warmth from front-line staff, Crownpointe offers a viable match. However, the risk of inconsistent medical oversight, communication gaps, or serious maintenance and infection-control issues argues for a prudent, facts-driven evaluation, including direct observation and corroboration from multiple residents and staff before committing.
Those weighing alternatives should pay particular attention to residents with higher care needs or complex medical requirements. If fall risk, rapid medical escalation, memory care, or rigid infection-control standards are critical, the more cautious option may be a facility with demonstrably steadier clinical leadership and stronger incident follow-up. Location logistics and neighborhood amenities - issues cited in some critiques - also deserve careful consideration for families prioritizing convenience and access.
Finally, a practical due-diligence path is essential. Schedule structured tours and ask to meet with the executive director, the director of nursing, and a front-line caregiver or two. Request recent incident logs, staffing ratios by shift, and a clear plan for fall management and family notification. Tour the kitchen during a live meal service, observe housekeeping routines, and speak with several residents about daily life and response times to requests. Establish a concrete plan for trial and clearly defined escalation steps if expectations aren't met. With these checks, Crownpointe can be a reassuring choice for many families, but it requires careful verification to ensure the level of care keeps pace with the warmth and ambience that define the community.
72 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crownpointe Of Indianapolis is an assisted living community located in Indianapolis, IN. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers numerous amenities to enhance the residents' everyday life. There is a beauty salon on-site for convenient grooming and pampering services. Residents can relax and unwind while watching their favorite shows on cable or satellite TV. Community operated transportation is available for errands or social outings. A computer center allows residents to stay connected with loved ones and explore the digital world. The dining room provides restaurant-style dining experiences, where nutritious meals are served. Additionally, there is a fitness room for those who want to stay active, as well as a gaming room for entertainment purposes. The outdoor space and garden allow residents to spend time outdoors surrounded by beautiful scenery. A small library offers a quiet place for reading and reflection. Private bathrooms ensure privacy and convenience for each resident. Wi-Fi/high-speed internet is available throughout the community.
Care services provided include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. The community caters to special dietary restrictions including diabetes diets, ensuring that residents receive appropriate meal preparation and service tailored to their needs. Medication management services are available to help residents with their medication routines. Mental wellness programs contribute to the overall well-being of residents, providing emotional support and promoting cognitive health.
Residents can engage in various activities offered at Crownpointe Of Indianapolis. Concierge services are provided to assist with any specific needs or requests. Fitness programs encourage physical activity among residents, promoting good health and mobility. Planned day trips offer opportunities for adventure outside the community walls, allowing residents to explore new places together. Resident-run activities provide social interaction within the community, fostering a sense of belonging among peers. Scheduled daily activities offer a variety of options for residents to participate in according to their preferences.
In terms of nearby amenities, there are two cafes and 16 restaurants nearby, offering a wide range of dining options. There are also six pharmacies and two physicians located conveniently close by, ensuring easy access to medical services. For spiritual needs, there are two places of worship in close proximity. One theater nearby provides entertainment options for residents. Additionally, there is one hospital nearby, providing necessary healthcare services.
Overall, Crownpointe Of Indianapolis offers a vibrant and supportive community with numerous amenities and care services to enhance the well-being of its residents.
Crownpointe Of Indianapolis is located at 7365 East 16Th Street, Indianapolis, IN 46219 in Marion County, Indiana
Crownpointe Of Indianapolis on seniors.fyi includes 11 photos including images showing living room, interior, decor, exercise equipment, dining, bedroom, bookshelves, artwork, and more.
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Interior
Decor
Living Room
Building
Bedroom
Windows
Dining
Fireplace
Bookshelves
Exercise Equipment
Parking
