Harrison Terrace in Indianapolis, IN
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1924 Wellesley Boulevard, Indianapolis, IN 46219
For more information about senior living options: (844) 490-3973
The facility exudes a loving atmosphere evident to residents and visitors alike. The staff, including receptionists, social workers, and directors, are loving, caring, and attentive. Harrison Terrace has been a lifeline for residents and their families. The care team provides excellent care, and residents feel secure and well cared for. The facility is clean, well-maintained, and has a warm, homelike environment. The staff are friendly, professional, and consistently go above and beyond for residents and their families. The memory care program is excellent, with collaboration between nursing and activities that helps residents thrive. The leadership team is compassionate and fosters a sense of family within the community. The facility is highly regarded and many reviewers would recommend it.
The facility is described as a slum facility, where a resident was neglected, stopped being fed, and dehydrated. The social worker Laren is accused of lying and telling families their loved ones are fine when they are not, with some staff allegedly wanting to place difficult patients on hospice to end them. The aides are described as substandard and unprofessional, with some staff clearly identifiable by their poor conduct. The staff are said to lack integrity and professionalism, with poor communication and a failure to do the right thing or provide explanations, especially around financial matters. The billing practices are opaque and driven by greed, with ongoing charges and no clear itemization. Staff are not trustworthy and do not consistently take good care of residents, leading some to caution against sending family there. Management is terrible and the building is criticized for issues like black mold in the shower. The facility is described as unorganized and unprofessional, with terrible communication. Customer service is horrible, with rude attitudes on the phone and poor overall treatment of visitors. It is labeled as the absolute worst place to bring a loved one, with strong warnings to avoid sending family there.Harrison Terrace is best suited for memory-care focused living where families prioritize a warm, home-like atmosphere and caregivers who treat residents like family. It appeals most to those who want daily engagement, visible compassion from a stable care team, and leadership that actively supports personalized routines. The community’s strengths, staff who know residents’ personalities, a caregiving culture described as patient and loving, and a memory-care program that emphasizes collaboration across nursing, activities, and leadership, make it a compelling choice for residents navigating dementia or Alzheimer’s. The environment is frequently praised for cleanliness and a homelike vibe, with many families feeling reassured by direct access to the care team and a leadership group that has, in many cases, sharpened its focus on resident well-being. Still, the decision hinges on whether the emphasis on relational care and a zippy, resident-centered culture aligns with the resident’s needs and the family’s tolerance for administrative variability.
Explicit alternatives are worth considering for families who demand pristine operational discipline and ironclad financial transparency. Several reviews flag lapses in communication and questions about billing, including instances of contested charges and requests for detailed documentation that were not promptly resolved. Those concerns, coupled with reports of inconsistent responses from staff or office leadership, point to a level of administrative risk that some families will not tolerate. Additionally, a subset of reviews allege neglectful practices and facility-condition problems, ranging from care gaps to maintenance issues. For families that cannot tolerate unclear financial trails, slow or opaque communications, or concerns about environmental upkeep, it is prudent to explore other communities with reputations for stronger governance, more predictable billing practices, and consistently documented care protocols. Harrison Terrace remains a strong contender, but it warrants careful comparison against alternatives with verifiable, routine performance metrics.
On balance, the strongest positives, genuine care from an engaged staff, a memory-care framework that integrates activities with daily living, and a leadership team increasingly described as cohesive and resident-focused, do offset many concerns for families who value personal connection and stability in dementia care. The perceived “home” feel, shared by residents and visiting family members, often translates into smiles, calmer days, and a sense of familiarity that many facilities struggle to deliver. Cleanliness and a welcoming atmosphere reinforce this impression, and for memory-care residents, the day-to-day rhythm of meaningful activities can be a major quality-of-life driver. Leadership improvements cited by families further bolster confidence that communication and coordination will continue to mature, creating a more predictable experience for caregivers who rely on the care team to execute individualized plans. The upshot: when the primary need is compassionate, relationship-based care, Harrison Terrace delivers compelling value.
For families evaluating visits, a disciplined due-diligence plan is essential. Make multiple tours to observe caregiver-resident interactions in the memory-care unit, and request to meet the director of memory care and frontline supervisors who will actually implement the daily plan. Demand a copy of the current resident care plan and a transparent sample bill that explains every line item, with a clear point of contact for billing questions. Inspect the physical plant with eyes for mold, cleanliness, and maintenance responsiveness, and verify safety features, housekeeping standards, and the availability of routine activities that match the resident’s interests. Ask current families about meal quality, the pacing of daily routines, and how evening or weekend shifts are managed. Finally, drill into governance: who handles family concerns, how quickly issues are escalated, and what formal complaint-resolution channels exist. The more concrete the answers, the more reliable the fit.
The decision framework should align with two distinct profiles. For a memory-impaired resident who thrives on warmth, personal recognition, and regular engagement, Harrison Terrace can be an exceptional match, especially if leadership continuity remains strong and the care plans stay rigorously personalized. For those needing near-perfect administrative predictability, or who require unequivocal, flawless financial governance, this community demands added scrutiny or perhaps a comparison with providers known for steadier billing practices and more uniform communication. The serious allegations around neglect and misbilling in some reviews cannot be dismissed; they require direct, verifiable assurances: written policies on care documentation, consent, and financial management, plus proof of responsive grievance handling. The reality is a nuanced balance: outstanding human care and a genuinely homey environment can coexist with operational risks that must be actively managed.
Bottom line: Harrison Terrace offers a compelling, heart-forward memory-care option with caregivers who often go above and beyond, and a setting that feels invitational rather than clinical. When warmth, daily engagement, and a family-like culture are non-negotiable, this community merits serious consideration. At the same time, potential residents and families should approach with a clear plan for governance, financial transparency, and environmental reliability. Seek explicit commitments in writing, insist on an in-depth care plan review, and request opportunities for a trial or staged integration to observe how the team actually coordinates the resident’s day. If governance and reliability can be confirmed, Harrison Terrace can deliver the comfort families crave in challenging care moments. If not, prioritize communities with demonstrably steadier operations and clearer accountability, the choice hinges on whether the strength of relational care outweighs the non-negotiables of trust, transparency, and consistent standards.
110 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Guest parkingGuest parking is important for seniors because it allows their friends and family members to visit them easily and safely. Having convenient parking options can help combat feelings of isolation and loneliness, promote regular social interaction, and improve overall mental and emotional well-being for seniors in senior living communities.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely. Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults. TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Indianapolis International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Arts and craftsEngaging in arts and crafts activities provides seniors with a creative outlet, promotes cognitive function, enhances dexterity and fine motor skills, fosters social interaction, and boosts overall well-being and mental health. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
StoriesStories are important for seniors because they provide a sense of connection, stimulate memory and cognitive function, and offer entertainment and emotional engagement. Sharing stories can foster social interaction and create a sense of community among seniors, enhancing their overall well-being and quality of life.Harrison Terrace is an assisted living community located in Indianapolis, IN. We offer a wide range of care services, including memory care and skilled nursing facility options. Our residents can feel comfortable and at home with our fully furnished apartments, private bathrooms, and amenities such as cable or satellite TV and high-speed internet.
For those who love to stay active, we have a fitness room and wellness center on site. Our outdoor spaces and garden provide a peaceful environment for relaxation. Residents can also enjoy various activities, such as gaming rooms, small library, TV room, and scheduled daily activities.
Meals are an important part of our community, and we offer restaurant-style dining with special dietary restrictions taken into consideration. Room service is also available for those who prefer to dine in the comfort of their own apartment.
We understand that transportation may be necessary for our residents, so we offer community-operated transportation as well as assistance in arranging non-medical transportation to doctors' appointments. Additionally, we have guest parking available for friends and family visiting our residents.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, bathing, dressing, transfers, meal preparation, medication management, and more. We also have specialized memory care programming for those with Alzheimer's or other forms of dementia. Hospice care is available for those who require end-of-life support.
Nearby amenities include cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
At Harrison Terrace Assisted Living Community in Indianapolis, IN, we strive to provide exceptional care and support in a warm and welcoming environment.
Harrison Terrace is located at 1924 Wellesley Boulevard, Indianapolis, IN 46219 in Marion County, Indiana
Harrison Terrace offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. The 24-hour supervision provides a secure environment where residents can feel safe and supported at all times. Assistance with activities of daily living, such as bathing and dressing, helps maintain dignity while addressing the challenges these residents face. Meal preparation and service not only ensure proper nutrition but also create structured routines that are beneficial for cognitive function. Medication management promotes adherence to prescribed treatments, which is crucial for overall health stability. The mental wellness program and specialized memory care programming target the unique needs of those with cognitive impairments, using tailored activities that stimulate memory while fostering social interaction. Additionally, physical therapy addresses mobility concerns, further supporting independence and engagement in daily activities, thereby enhancing both physical and emotional well-being for residents at any stage of dementia.
Harrison Terrace on seniors.fyi includes 11 photos including images showing interior, living room, decor, salon, fireplace, landscaping, kitchen, wall art, and more.
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Interior
Outdoors
Decor
Living Room
Building
Dining
Kitchen
Artwork
Painting
Salon
Dryer
