Crown Pointe Indianapolis
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7365 E 16th St, Indianapolis, IN 46219
For more information about senior living options: (844) 490-3973
The staff are very nice and friendly. The facility is clean and inviting, with rooms that are well kept. The staff are warm, loving, and eager to ensure residents' comfort. The facility is highly recommended for loved ones. The meals are prepared with care and love. The ED and DON are outstanding and continually enhance resident safety and wellbeing. The activities director is sweet and enriching, with enjoyable outings. The facility offers a variety of amenities and activities for residents. The community is beautiful, and the residents are a lovely group. The staff go above and beyond for residents.
One reviewer states staff turnover is high, and the kitchen staff is horrible. A reviewer criticizes the location, saying there is nothing nearby to walk to and that it is a bad location. A reviewer claims the administrator is rude, unprofessional, and unknowledgeable. A reviewer alleges neglect after a fall, failure to notify the family, and bed bugs and mold in the room. A reviewer describes the nursing staff as cold. A reviewer says the food is very bad, with residents moving elsewhere. A reviewer would not even bring their dog to the place.Crown Pointe Indianapolis is best suited for seniors who want a bright, clean environment and a socially engaging daily life. The strongest signal is a warm, resident-focused caregiving culture where staff remember individuals and make genuine efforts to keep care personal. Rooms are described as clean and inviting, and the campus presents greenery and pleasant views that ease transitions from home. The dining program is reliable, with three meals daily, and there is a robust emphasis on activities and outings led by a proactive activities director. For families where companionship, routine, and visible caregiver attention trump highly complex medical needs, Crown Pointe delivers a comfortable, livable rhythm.
Alternatives may be worth exploring for families prioritizing medical certainty, nurse-driven responsiveness, or unbroken staffing consistency. Several reviews flag concerns about staff retention, administrative communication, and even instances of neglect or mismanagement after emergencies. A few critics describe rude or poorly coordinated administration and a sense that residents or families are left out of decisions. Location can be a drawback for some, and there are explicit grievances about the kitchen staff and the quality of meals. Most importantly, serious cautionary notes about safety and supervision appear in certain accounts, including concerns after falls and delays in hospital notification, which should prompt careful, independent confirmation with current leadership.
On the positive side, the community earns a reputation for cleanliness and a caring, resident-focused culture. Reviewers repeatedly credit friendly staff who go above and beyond, including caregivers, dietary staff, and leadership like the ED and DON who are described as actively working to improve safety and wellbeing. The facility hosts a varied slate of activities and outings, with an accessible kitchen for residents and families to share in. Many families report peace of mind from well-maintained rooms, pleasant views, and staff who engage residents in daily living rather than treating care as a routine task. These elements create a plausible, high-quality daily life for many residents.
The flip side cannot be dismissed. Several accounts paint a harsher picture: claims of neglect after a fall, delayed hospital notification, and a perception of cold or unresponsive nursing staff. Some reviewers describe rude or uninformed administration and a tendency to minimize complaints. There are vivid warnings about infestations and mold, and about meals dipping in quality enough that residents seek options elsewhere. Location and staffing consistency repeatedly surface as areas of concern. Taken together, these experiences signal that deterioration in care or communication is possible, especially for residents with higher medical needs or families demanding rapid escalation of concerns.
Those strong attributes can offset many everyday expectations for residents who fit the target profile, yet the cons carry substantial weight for others. A warm, clean setting, a lively activity calendar, and a dependable dining routine address quality of life for many seniors and families. When medical incidents occur, the presence of an experienced ED and DON is a meaningful plus, but the risk of slower responses in some reviews means that families with higher acuity needs may want to verify crisis protocols and current staffing realities upfront. In short, Crown Pointe can deliver comfort and community for many, but it does not erase the possibility of significant communication gaps or care gaps that have appeared in prior feedback.
In deciding, families should prioritize a tour that includes direct conversations with the ED and the administrator, a careful look at rooms and common areas, and candid questions about staffing consistency, emergency notification timelines, and recent inspections. If the loved one values companionship, predictable routines, and an engaging social life, Crown Pointe offers a credible home with proven warmth and cleanliness. If medical intensity, swift crisis management, or flawless administrative harmony are non-negotiables, serious consideration of alternatives is warranted. The community is worth evaluating, but diligence and multiple perspectives remain essential to a well-informed choice.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Indianapolis International (14 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Crown Pointe Indianapolis in Indianapolis, IN is a welcoming assisted living community that offers a range of amenities and care services to support the well-being of its residents. With devotional services available off-site, individuals can continue to nurture their spiritual needs. The indoor common areas provide comfortable spaces for socializing and connecting with friends and neighbors.
For those in need of short-term stays or respite care, Crown Pointe Indianapolis also offers these options. This flexibility allows individuals to receive the care they need on a temporary basis while their loved ones may be unavailable.
The community also specializes in diabetic care, providing specialized assistance to residents managing diabetes. Trained staff members are available to offer support and guidance to ensure the well-being of residents with diabetes.
In addition to the excellent care provided, Crown Pointe Indianapolis benefits from its prime location. There are two cafes nearby, offering convenient options for dining out or meeting friends for coffee. Six pharmacies are also within easy reach, ensuring that medication needs are readily met. Furthermore, having two physicians nearby provides quick access to medical professionals when necessary.
Residents will find an array of dining options with 16 restaurants in close proximity. This variety allows them to explore different cuisines and enjoy meals outside the community as desired.
For those who value their spiritual life, there are two places of worship conveniently located nearby where residents can participate in religious activities and connect with their faith communities.
For entertainment purposes, there is one theater nearby where residents can catch a movie or enjoy live performances. Additionally, having one hospital nearby offers peace of mind knowing that emergency medical services are readily accessible if needed.
Overall, Crown Pointe Indianapolis provides a comfortable and supportive environment for seniors seeking assisted living services in the vibrant city of Indianapolis.
This part of Indianapolis, Indiana offers a variety of amenities and services that cater to the needs of seniors. With several cafes, pharmacies, restaurants, hospitals, theaters, places of worship, and parks within close proximity, residents have easy access to essential goods and services. The neighborhood is also home to multiple physicians' offices, providing convenient healthcare options for seniors. Additionally, the presence of parks like Ft Harrison State Park and Watkins Park offers opportunities for outdoor recreation and relaxation. The diverse dining options at nearby restaurants cater to different tastes and preferences. The area's proximity to major hospitals like St Francis Hospital Breast Center and Indiana University Hospital ensures quick access to quality medical care when needed. Overall, this neighborhood provides a well-rounded environment for seniors seeking comfort, convenience, and quality of life in their retirement years.
Crown Pointe Indianapolis is located at 7365 E 16th St, Indianapolis, IN 46219 in Marion County, Indiana
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