Foxes Grove Supportive Living Community

Pros

• The Activity Director at Foxes Grove goes above and beyond to provide enriching experiences for the residents.
• Residents have had enjoyable outings, including trips to the movies and restaurants.
• Many residents appreciate the friendly service they receive from the staff.
• Some positive feedback highlights the amazing staff and environment at Foxes Grove.
• Overall, there are residents who express happiness with the activities provided by the facility.

Cons

• The greenery at Foxes Grove is dying due to lack of maintenance, and the once-beautiful fountain is now empty.
• The quality of meals has significantly declined, with some being inedible and offering only cheap, expired food.
• Transportation provided for residents is insufficient for fragile seniors, featuring uncomfortable seating and high steps.
• There have been instances of inadequate staffing, with only two CNAs available for two three-story buildings.
• After three months of residence, meals remain unappetizing and unhealthy, with no fresh fruits or vegetables served.
• During tours, potential residents observed a lack of engaging activities for current residents, making the environment feel uninviting.

Review

Foxes Grove Supportive Living: An Overview of Resident Experiences

Since Greystone took over management of Foxes Grove Supportive Living in January 2020, the facility has experienced significant changes that have not gone unnoticed by residents. Once celebrated for its beautiful landscaping and vibrant gardens, Foxes Grove now faces a decline in its aesthetic appeal. The once carefully tended greenery is now dying, and the lovely fountain that used to be a centerpiece of the grounds has been left without water. Many residents express their dissatisfaction with what they perceive as cost-cutting measures taken by the new management, reflecting concerns about the overall quality of life within the community.

One major area where residents feel let down is in food quality. Before Greystone's involvement, meals at Foxes Grove were reportedly delicious and plentiful, with an assortment of snacks available to residents. Now, however, many individuals report receiving meals that are either unappetizing or downright inedible. Dishes like baked potatoes come out hard and lukewarm rather than hot and fluffy, while hamburgers are served cold—much to the dismay of those who expect nourishing fare. Desserts seem inadequate as well; options such as pudding cups do not provide the variety or satisfaction that was once enjoyed by residents.

Furthermore, snacks have been reduced to only two types of packaged treats since Greystone’s management began, leaving many feeling deprived compared to their previous offerings. Residents lament the lack of fresh fruits and vegetables in their meals, with canned products taking their place instead. For instance, one resident noted their disappointment when ordering broccoli but only receiving overcooked stems cut into cubes—a meal far from appetizing or nutritious. Additionally, commonplace items like chips and soda must be purchased separately by residents instead of being included as part of regular meal service.

Transportation also presents challenges for fragile seniors living at Foxes Grove under Greystone's management. Residents have voiced concerns regarding the mode of transport provided for outings and appointments; it lacks comfort features such as cushioned seating which is essential for frail individuals. High steps make entry difficult for seniors who may already struggle with mobility issues. This leaves residents feeling underserved—especially since their contracts promised outings that would enhance their living experience.

Compounding these concerns is an ongoing issue related to staffing levels within Foxes Grove facilities. With a pay structure that many describe as low, retaining competent staff has proven challenging for Greystone since taking over operations. At times during busy periods, there have been reports suggesting staff shortages—such as having only two certified nursing assistants (CNAs) available across two three-story buildings—which raises questions about resident safety and adequacy of care.

Despite some negative experiences shared amongst many current residents at Foxes Grove Supportive Living under Greystone’s management, a few voices stand out expressing positivity about certain aspects of life within this community. Some praise specific staff members—including activity directors—who work tirelessly to create engaging experiences for residents through trips to movies and restaurants that foster social interaction and bring joy to daily life.

Yet overall feedback indicates significant room for improvement before prospective residents consider making this facility their home. Those who may be seeking warmer environments full of vibrant activities might want to conduct thorough research prior to committing themselves or loved ones based solely on past positive reviews or amenities once enjoyed at Foxes Grove before it fell into its current state under new management.

Pharmacies

• Medicine Shoppe (0.4 miles)
• Walgreens (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Schnucks (1.5 miles)
• Farm Fresh Food & Pharmacy (1.5 miles)
• Walgreens (2.6 miles)
• Schnucks (2.8 miles)

Restaurants

• McDonald's (0.6 miles)
• Jack In The Box (0.7 miles)
• Jimmy John's (0.7 miles)
• The Pump House Bar & Grill (1.1 miles)
• Los Tres Amigos (1.1 miles)
• Taco Bell (1.1 miles)
• Sonic Drive-In (2 miles)

Transportation

• U-Haul Moving & Storage (1.8 miles)

Parks

• Gordon Moore Park (2.8 miles)
• Garfield Park (5.2 miles)
• Piasa Park (6.3 miles)
• Edwardsville Parks & Recreation (8.1 miles)
• Glazebrook Park (8.3 miles)

Cafes

• Maeva's Coffee (3.2 miles)

Physicians

• Alton MultiSpecialists (3.4 miles)
• Barnes Retina Institute (3.4 miles)
• Performance Eyecare (4.2 miles)
• St Louis Cardiology Consultants (4.4 miles)
• Alton Internal Medicine (4.5 miles)
• Saint Anthony's Cancer Center of Excellence (4.7 miles)
• Riverbend Ophthalmology (5.1 miles)

Hospitals

• Alton Memorial Surgery Center (4.3 miles)
• Alton Memorial Hospital (4.4 miles)
• Saint Anthony's Health Center (5.3 miles)
• Saint Anthony's Health Center (6.1 miles)
• Saint Anthony's Medical Equipment (6.7 miles)
• Getwebbed Net (7 miles)
• Health Services - SIUE (7.2 miles)

Places of Worship

• Millennium Temple Church of God in Christ (5.7 miles)
• Elm Street Presbyterian Church (6.4 miles)