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Integrity Health Care Of Alton

Integrity Health Care Of Alton is a nursing home community in Alton, IL.

Information last verified:

3523 Wickenhauser, Alton, IL 62002

For more information about senior living options: (866) 208-4318

2.9 from 29 reviews
5 stars
11
4 stars
2
3 stars
2
2 stars
0
1 stars
14

Overall Review of Integrity Health Care Of Alton

caveat 10 reviews mention this

Call lights and medication concerns

Several residents and families report delayed or missed care when help is needed.

A recurring complaint is that getting attention can be difficult, including call lights not being answered or taken, phone lines being busy, and staff not responding promptly. Some reviews also describe medication-related problems and situations where residents appeared to be left in distress before getting help. A smaller number of reviews contrast this by describing staff who manage care carefully and provide reassurance, but the negative accounts are frequent enough to take seriously.

caveat 11 reviews mention this

Cleanliness and odor vary widely

Cleanliness is a major point of contention in resident and family feedback.

Many negative reviews describe the facility as dirty, messy, or malodorous, including reports of urine-related odors and residents left with waste. Other reviews give a more neutral or positive impression, saying the community is clean and smells okay, and describing particular cleanliness in their visits. Taken together, the reviews suggest the day-to-day experience may not be consistently meeting expectations.

common 10 reviews mention this

Staff dedication gets praise

Many families describe a team that is caring and engaged with residents.

Positive reviews repeatedly mention staff who are kind, attentive, and committed to residents, including nurses described as excellent and teams described as caring and hardworking. Some families also express peace of mind after interactions with the staff. Even when concerns are raised elsewhere in the reviews, praise for dedicated individuals still comes through in multiple accounts.

common 4 reviews mention this

Activities are part of daily life

Residents and visitors mention activities like bingo and daily programming.

Several reviews describe an activities-focused environment, including bingo sessions and scheduled daily activities. One family also highlights participation in community events and door-prize style activities, framed as time that helped residents feel included. Reviews that are more critical mention fewer amenities, but the overall theme for many reviewers is that there is something happening day-to-day.

common 4 reviews mention this

Food quality is mixed

Meal experiences range from sharply criticized to praised.

Some reviews are strongly negative about meals, describing poor food quality and meals that residents would not choose. Other accounts are more favorable, including praise for a dietary manager and comments that food was okay to good. The reviews suggest dining satisfaction may depend on the resident and the specific time of service.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 181 resident community capacity 181 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Lambert-St Louis International (16 miles away) Lambert-St Louis International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Sonic Drive-In (0.5 miles)
  • Alton Sports Tap (1.2 miles)
  • Jack In The Box (1.8 miles)
  • Fast Eddie's Bon Air (2 miles)
  • Chinese Buffet (2.2 miles)
  • McDonald's (2.3 miles)
  • Popeyes Louisiana Kitchen (2.4 miles)

Transportation

  • U-Haul Moving & Storage (0.6 miles)
  • U-Haul Moving & Storage (8.6 miles)

Cafes

  • Maeva's Coffee (0.8 miles)
  • Cracked Egg Coffee & Diner (10.4 miles)

Pharmacies

  • Health Mart Pharmacy (1.2 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Schnucks (2.1 miles)
  • Medicine Shoppe (2.9 miles)

Physicians

  • Alton MultiSpecialists (1.2 miles)
  • Barnes Retina Institute (1.2 miles)
  • Performance Eyecare (1.9 miles)
  • St Louis Cardiology Consultants (2 miles)
  • Alton Internal Medicine (2 miles)
  • Saint Anthony's Cancer Center of Excellence (2.4 miles)
  • Riverbend Ophthalmology (2.8 miles)

Parks

  • Gordon Moore Park (1.6 miles)
  • Garfield Park (2.9 miles)
  • Piasa Park (4 miles)
  • Glazebrook Park (5.9 miles)
  • Edwardsville Parks & Recreation (10.5 miles)

Hospitals

  • Alton Memorial Surgery Center (1.9 miles)
  • Alton Memorial Hospital (1.9 miles)
  • Saint Anthony's Health Center (2.9 miles)
  • Saint Anthony's Health Center (3.7 miles)
  • Saint Anthony's Medical Equipment (4.2 miles)
  • Getwebbed Net (4.5 miles)
  • Health Services - SIUE (9.6 miles)

Places of Worship

  • Millennium Temple Church of God in Christ (3.3 miles)
  • Elm Street Presbyterian Church (3.9 miles)

Frequently Asked Questions

Where is Integrity Health Care Of Alton?

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