Information last verified:
3523 Wickenhauser, Alton, IL 62002
For more information about senior living options: (844) 490-3973
The team knows what they are doing and provides peace of mind. It is a wonderful rehab and long-term care community with staff who are always smiling and engaging with residents. It is a beautiful place with excellent nurses. Integrity Healthcare of Alton is clean and well-kept. The facility is staffed by dedicated, hardworking, and caring people. The activity director engages residents with bingo and other activities. Tours are encouraged and welcomed.
The reviews describe the facility as filthy, with missing medications and a mix of mostly psych patients and in-house dialysis residents. It’s stated that no one would want to put their worst enemy there and they wouldn’t send loved ones to this place. Management is labeled disgusting and unprofessional, with the owner described as horrible. The staff is described as abusive, rude, and lazy (with only a few nurses exceptions), and residents are mistreated if families complain. The plumbing doesn’t work and the food is so poor it’s likened to feeding a dog; the health department should shut the Bria network down. Call lights don’t work, there are no handicap-accessible bathrooms, and residents are left in urine and feces, indicating poor care. There are reports of theft of residents’ belongings, including while they are hospitalized, with both staff and residents involved.Integrity Health Care Of Alton is best suited for families who can commit to vigilant oversight and prioritize rehabilitation potential over polished surroundings. This community can work for residents who are capable of engaging with staff, advocating for their own care, and benefiting from a straightforward, no-frills environment. If the goal is to secure cost-conscious long-term care with an emphasis on rehab services rather than luxury amenities, this facility can be a fit, provided there is a steady, involved family member or representative who can monitor day-to-day operations, med administration, and safety. Those who cannot accept ongoing variability in staffing, cleanliness, or communication should look elsewhere. The facility’s practical upside hinges on engaged caregivers and a willingness to intervene when issues arise; without that active involvement, the drawbacks tend to overwhelm any potential gains.
The strongest positives here come from the dedicated individuals who stay the course and truly attend to residents. Several reviews point to nurses and staff who perform competently, offer reassurance, and maintain a focus on residents’ daily needs. The rehabilitation and long-term care framework is reported as workable by those who experience consistent staffing and steady routines. Activity staff and dietary personnel sometimes shine, turning moments into meaningful engagement for residents. In addition, some residents describe the setting as quietly located in a residential area with roominess and opportunities for participation in small, organized activities. When these elements align, consistent caregivers, attentive therapy, and predictable meal service, the facility can feel like a credible option for families comfortable with a hands-on oversight approach.
However, the recurring and weighty cons cannot be minimized. Across numerous accounts, issues of dirt, disarray, and management inertia dominate the narrative. Families frequently report dirty conditions, broken equipment, and inadequate maintenance. The most alarming themes center on medication errors or missing meds, call lights that fail or disappear, and routine communication lapses that leave families waiting or out of the loop. There are fear-inducing episodes described, patients left in pain, unfixed plumbing problems, and even allegations of mistreatment or neglect. The combination of understaffing and high turnover among administrators amplifies every shortcoming, making it hard to trust that urgent needs will be met in a timely, respectful manner. When meals are described as subpar and living spaces as poorly maintained, the overall impression becomes that the care environment is unstable rather than reliably safe.
Illustrative incidents underscoring these concerns recur in the reviews. A resident’s medical emergency was followed by delays in care and communication, with relatives discovering problems only after the fact. Reports of a missed fracture, unaddressed vomiting, and valuables going missing amid handling by staff suggest gaps in accountability and supervision. In several cases, families found themselves juggling calls that were not returned, or encountering staff who withdrew or blocked lines of communication during critical moments. The implication is not merely dissatisfaction with fragrance-free halls or worn furniture, but real risk to resident safety and dignity. Such patterns, under-staffing, inconsistent med administration, and evasive or absent problem resolution, convert even the best intentions of a few workers into a hazardous environment for vulnerable residents.
For families navigating a decision, a practical path forward is essential. Before committing, demand a granular picture of on-shift staffing levels, including night and weekend coverage, and verify the facility’s medication management protocol, how meds are tracked, reconciled, and delivered on time. Tour multiple times and at different hours to observe call lights, cleanliness, and resident responsiveness. Speak directly with residents and family councils about how concerns are addressed and how quickly problems are escalated to administrators or the corporate chain. Review recent state inspection reports and follow up on any corrective actions. If choosing to proceed, set up a clear expectation agreement with administrators, insist on routine, documented care conferences, and appoint a trusted advocate who can review bills, care plans, and incident reports monthly.
Ultimately, the verdict here leans toward caution rather than endorsement. The facility can deliver meaningful rehab and genuine warmth from a subset of staff, but that potential is not reliably realized across all days or all shifts. For most families, especially those who cannot sustain vigilant oversight or who require consistently pristine conditions, alternatives are strongly advised. If remaining under consideration, do so with a plan: verify staffing adequacy, insist on transparent medication procedures, and require ongoing performance accountability. The decision should hinge on whether the family is prepared to champion care daily, because without that continuous, hands-on involvement, the risk of neglect, miscommunication, and safety failures remains unacceptably high.
181 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Lambert-St Louis International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Integrity Health Care Of Alton in Alton, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished environment for seniors to enjoy their golden years.
Some of the amenities available at Integrity Health Care Of Alton include a beauty salon for residents to get pampered, cable or satellite TV in each room, community operated transportation for easy access to nearby destinations, a computer center for staying connected with loved ones, and a dining room where delicious meals are served restaurant-style.
The community also features a fitness room where residents can engage in physical activities, a gaming room for recreational purposes, and a garden where they can spend time outdoors. A small library is available for those who enjoy reading, and telephone services ensure that residents can easily communicate with friends and family.
Integrity Health Care Of Alton offers various care services to ensure the wellbeing of its residents. These include 24-hour call system for immediate assistance, 24-hour supervision to guarantee safety, assistance with daily living activities such as bathing and dressing, and help with transfers when needed. The community also provides medication management and special dietary restrictions to cater to individual needs.
Residents at Integrity Health Care Of Alton can enjoy engaging in different activities offered by the community. Concierge services are available to assist with any requests or arrangements. Fitness programs promote an active lifestyle while planned day trips provide opportunities for exploration. Resident-run activities encourage socialization among peers, and scheduled daily activities keep everyone entertained.
The location of Integrity Health Care Of Alton is convenient as it is surrounded by numerous amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, transportation options nearby. Additionally, proximity to hospitals ensures that residents have easy access to medical care when needed.
Overall, Integrity Health Care Of Alton provides a nurturing environment where seniors can receive personalized care, engage in meaningful activities, and enjoy a comfortable and fulfilling life.
Integrity Health Care Of Alton is located at 3523 Wickenhauser, Alton, IL 62002 in Madison County, Illinois
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